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Rated ‘Good’ by the CQC (March 2021), the home offers 40 en-suite bedrooms, comfortable lounges and a welcoming, homely environment. Residents enjoy a varied activities programme, including music, social events and entertainment.
An on-site salon adds to the home’s facilities, helping residents feel relaxed and pampered, and their experienced and long-standing...
Care Provided by Paddock Stile Manor Dementia Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Paddock Stile Manor Dementia Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Orchard Healthcare Group
- Private Owned
Person in charge
- Julie Moore (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- Family & Friends welcome anytime
Parking
- Free on-site Parking
Paddock Stile Manor Dementia Care Home Reviews (86)
Paddock Stile Manor Dementia Care Home has a Review Score of 9.8 (9.796) out of 10, based on 20 reviews in the last 2 years.
Over all time Paddock Stile Manor Dementia Care Home has 86 reviews.
From being shown around by the manager before dad arrived until now I have only experienced a very personal and warm welcome from all. The staff know residents and act appropriately to meet their needs. Their interests and chat. Dads sight limits him to do daily activities but I wonder if a group sing-song (old songs) would benefit as music seems to help dementia patients and of course I have heard the musical talents of staff, they are wonderful. I cannot recommend this care home enough. A very positive experience for dad.
They have taken into account her condition and needs and we are greatly impressed with the care being provided.
Thanks for reviewing our home. I’m delighted to hear that the staff have been excellent and welcoming. I’m also glad to hear that our standard of care exceeds your expectations and we look forward to caring for your loved one in the future. Many thanks, Karl Fazakerley, Care Home Manager.
They are great with the residents, familiar with each individual's needs and preferences.
The facilities are always spotlessly clean.
The residents themselves speak highly which is very reassuring.
Many thanks for leaving such a lovely review. I’m glad to hear that the staff are welcoming and that our residents are happy. Many thanks, Karl Fazakerley, Care Home Manager.
Right from the start, she was made very welcome.
Mom's room is beautiful with a lovely view.
The staff have been very understanding and helpful and helped Mom feel safe and happy which is hugely important to us as a family.
Many thanks to everyone.
Thank you for taking the time to leave a review of our home. I’m delighted to hear your mother’s room is suitable and that the staff are helpful and supportive. Many thanks, Karl Fazakerley, Care Home Manager.
We decided to choose this care home as my mam's brother has been here for 5 years and when we came to visit we were very impressed with all the staff. They are so friendly and caring, they cannot do enough for you and the residents. The food is always nice and very well thought about, such a lovely homely atmosphere.
We know this care home very well as we have the mother-in-law's brother staying here. We had no hesitation asking to have her stay here because we would recommend this place to anyone needing this type of care.
Excellent, friendly staff. Clean accommodation and good food.
We visit our relative in a very frequent basis and find the standards of cleanliness and good food extremely good. With excellent friendly and caring staff.
I do not hand over my husband for someone else to look after for a few days whilst I get a rest and pull myself together but at Paddock Stile Manor I am perfectly happy to do this as I know he is very very well looked after and is happy there. It is spotlessly clean and the food is good and you can only speak as you find and we find this is an excellent home. The staff are so caring and lovely with their residents.
Many thanks for taking the time to write a positive review for Paddock Stile Manor, all comments are greatly appreciated and I will be sure to pass them onto the team. The staff strive to provide an environment where relatives and the residents feel comfortable and I am pleased to hear that you are happy to leave your husband in our home where you know he is well looked after.
He has early Alzheimer's, started slowly at 60. He is now 67.
Craig Swan, Home Manager.
We think the level of care is second to none. The staff have time for anything and everything, my dad needs. The food is excellent, and dad is eating better and enjoyed everything her is offered. It's clean and welcoming. I can't think of any faults at all.
I would recommend Paddock Stile Manor to anyone who needs good care for a relative.
Many thanks for your review of Paddock Stile Manor. We are pleased to hear you think the level of care is second to none, our staff do strive to ensure this is a priority. Kind regards
After being worried about leaving my husband, we were quickly put at ease by the staff overall. He settled quite quickly, is always very clean and well fed and his room is spotless.
Many thanks for the review of Paddock Stile Manor. I am very pleased to hear the staff made you feel at ease after your initial worry. We understand this can be a difficult time. Kind regards.
Registered nurses, look after every aspect of my husband's health and care.
Thank you for the review of Paddock Stile Manor. I am very pleased to hear your positive feedback about our staff, who strive to deliver the very best care. I am glad this has been noticed. Kind regards.
From visiting this home to view suitability for my wife's needs along with my daughter we thought it would take some beating for comfort, good décor and organisation of activities and friendliness. Also, meal planning, we were not wrong. During my wife's stay, we could not find fault with the place and found the staff excellent and would strongly recommend this care provider.
We appreciate you taking the time to review Paddock Stile Manor. We are happy to hear that your dad enjoyed the food at Paddock Stile Manor and that he is now eating better as a result of this. Our staff strive to create a welcoming environment and we are glad that this has been noted. Kind regards.
Since my dad was admitted into Paddock Stile Manor, he has gone from strength to strength. The care he receives is second to none, every member of staff has time for each resident and treats each one as an individual, recognising which care is needed.
He can speak and say a lot more which is a huge improvement, as all he could manage a few months ago was a simple "yes or "no". I do believe this is due to the dedication and hard work of every member of staff and would highly recommend this care home to others.
Thank you very much for your review of Paddock Stile Manor. I am so pleased to hear your Father’s speech has gone from strength to strength. We do work hard as a team to ensure all residents are treated as individuals and we are pleased the dedication of our staff has been recognised. Kind regards.
This home provides everything that my father in law needs and although he has only resided here for a short while, as a family we are more than happy with his care and treatment. The staff are extremely attentive and sensitive to his needs and treat him with respect. The food is good and nutritious as well as plentiful.
Thank you for your review of Paddock Stile Manor. We are happy to hear that you felt the meals provided were nutritious and plentiful. Nutrition is one of our top priorities. Our staff do their best to be attentive to all residents so we are pleased that this has been noted. Kind regards.
We have personalised my mother's room and this has provided her with a peaceful haven. The activities and trips to the seaside, schools, churches, community centres and town shopping centres make a huge positive impact on my mother's health, well-being and happiness. Thank you.
Many thanks for your review of Paddock Stile Manor. We are pleased to hear you feel all of our staff are great, and that your mother feels at home. We feel that activities are important for the residents and we are glad to hear that they have had a positive impact on your mother’s health and wellbeing. Kind regards.
Excellent staff working beyond the call of duty every day. Clean and tidy home from home for residents.
Thank you for your review of Paddock Stile Manor. We are very pleased that you feel we have excellent staff. We strive for high standards of care in the home and we are encouraged that this has been noticed. Kind regards.
Really friendly and very professional. Can highly recommend.
Many thanks for your review of Paddock Stile Manor. I am very pleased to hear you find the staff friendly and professional and also that you would highly recommend Paddock Stile Manor. Kind regards.
The staff are worth their weight in gold, they are helpful, smart and very caring. When I mean staff, I mean management, nurses, carers, kitchen staff, domestic, laundry and activities - they are all brilliant.
It's a pleasure to go and visit my mother, she is clean, happy and very very well looked after. Since my mother went into the home she has put on weight which is brilliant. It's the best decision I have ever made in my life.
My family are really happy she is being well looked after, we can all get on with our lives with no worries about my mother at all. We are one very happy family.
Thank you very much for your review of Paddock Stile Manor. We are pleased to hear your Mother is happy and well looked after in the home. It is great that you have such positive feedback for our staff, they do work hard to maintain a high standard of care and it is lovely to know this has been noted. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 14 Aug 2025
Paddock Stile Manor Dementia Care Home in Houghton-le-Spring are forever looking at new ways they can support the local community, and Activities Coordinator Adele has a special flair for fundraising....
- 30 Jul 2025
For Dementia Action Week 2025, our wonderful care homes and central teams raised vital funds for Alzheimer’s Society, a leading charity which helps provide support, information and research for dementia...
- 04 Mar 2025
Stepping into a new year, we thought it the perfect moment to pause and reflect on the hopes, dreams, and aspirations we have for 2025. We also asked for some...
There are no upcoming events for Paddock Stile Manor Dementia Care Home.
Awards / Recognitions (4)
- 15 Jun 2024Recipient: Orchard Healthcare Group
- 16 Nov 2023Recipient: Orchard Healthcare Group
- 08 Oct 2021Recipient: Orchard Healthcare Group
Accreditations
There are no accreditations posted yet for Paddock Stile Manor Dementia Care Home.
Meet the Team (1)

Hello, my name is Julie Thompson and I am the Home Manager at Paddock Stile Manor care home in Houghton-le-Spring. I have worked in the care sector since 1997 as a Care Assistant and became Home Manager in 2015. I was delighted to receive an Outstanding Achievement Award in 2016 when completing a higher-level Leadership and Management Diploma. I joined Orchard Care Homes in August 2020 as Home Manager at Paddock Stile Manor.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Paddock Stile Manor Dementia Care Home to verify any information. View our terms and conditions. Paddock Stile Manor Dementia Care Home has an Enhanced Service -more info.