Archers Court Nursing Home

Archer Road, Farringdon, Sunderland SR3 3DJ
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9.8 83 Reviews
  • Archers Court Nursing Home, Sunderland
Archers Court Nursing Care Home is a warm, friendly and recently refurbished care home, offering vital specialist care for people living with dementia. Based in Sunderland, they are the first in the Orchard Care Homes group to be entirely made up of their innovative dementia-specialist Reconnect communities.

Close to local amenities and shops in Farringdon, Archers Court has large communal living rooms, conservatory, beautiful gardens and even an in-house hairdressers, where residents can be pampered by a trained hair stylist. With a team of activity co-ordinators on hand to organise fun events and days out, there's always something exciting happening at Archers Court Nursing Care Home!

Archers Court is exclusively dedicated to supporting those living with all types of dementia; including vascular dementia, Alzheimer's Disease and frontotemporal dementia. From care assistants to dementia support workers, nurses to the senior team, colleagues at Archers Court Nursing Care Home have specialist dementia training to ensure your loved ones receive the best level of care for their needs.
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Care Provided by Archers Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Archers Court Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Archers Court Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Sharon Easterbrook-Smith (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (4)

Visiting

  • Family & Friends welcome anytime.

Parking

  • Free on-site Parking

Archers Court Nursing Home Reviews (83)

9.8

Archers Court Nursing Home has a Review Score of 9.8 (9.791) out of 10, based on 31 reviews in the last 2 years.
Over all time Archers Court Nursing Home has 83 reviews.

Overall Experience
  • 57
  • 21
  • 3
  • 1
  • 1
Date Published
  • 83
  • 17
  • 21
  • 31
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Reviewer Connection to Archers Court Nursing Home
  • 34
  • 12
  • 9
  • 7
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 21-40
Review from E T (Sister of Resident) published on 24 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was admitted to Archers Court in Farringdon at the beginning of October last year and the whole family are so thrilled with the care/welcome and love that she and all the family receive from the dedicated staff here.
The change which we see in my sister is so, so encouraging. She is content
and happy in herself living here (which is the total opposite to how she was in the previous home she was in) therefore not only has Archers and their staff brought real contentment to my sister but the 'peace of mind; which we, as her family now have knowing that she is in a wonderful, caring and loving environment - money cannot buy. The home itself is always clean/tidy and no 'unpleasant smell' is ever the opposite if we call in when a meal is being prepared - the food looks (and tastes lovely my sister tells us). Definitely a home we recommend to our contacts.
Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home
I would like to say thank you so much for your lovely review, it is a pleasure to read such positive feedback and I am delighted that you and your family are reassured that your sister is well cared…read more
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Review from S G (Friend of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been visiting a friend for over 2 years, I've been treated with respect from the staff very helpful. Medically excellent.
Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home
Thank you so much for your lovely review; I am delighted you are happy with Archers Court. Your lovely review is very much appreciated, and will share your feedback with the staff team at Archers…read more
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Review from Evelyn B (Mother of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is a resident here.
I am extremely happy with her care.
She is well looked after. Carers do a good job she is safe.
The home is beautifully kept so clean and beautiful decor is well maintained.
I have no complaints the food looks lovely and is served beautiful dining rooms are wonderful
also the bedrooms are beautifully kept.
Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home
Thank you so much for your lovely review; your kind words are very much appreciated, I am so pleased you are delighted with Archers Court, the care and the standards of the home, I will share your…read more
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Review from T E (Niece of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my aunt who recently moved into this wonderful home. From the moment I walked through the door, there was a lovely caring atmosphere within the building. All the staff I met were really warm and friendly which feeds into the happy demeanour of the residents. Plenty of stimulation and activity
for the residents to get involved in should they wish to. Very clean and tidy establishment which is clearly well run and organised.
Reply from Sharon Easterbrook-Smith at Archers Court Nursing Home
Thank you so much for this lovely review, your words are so kind and important to me as the home manager, we as a team are very pleased you speak so highly of Archers Court, and can I just say your…read more
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Review from M R (Wife of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Like many my husband does not want to be in a 'home.' Some days are an uphill battle for his family and the staff. Nothing is right - he is lonely and bored, he won't eat, personal hygiene doesn't happen and food goes out of the window or down the toilet. Despite this he does like the staff who are
friendly and helpful. He sounds intelligent initially but is a recluse. He does not get involved in activities and remains in his room most days. This can be a problem. He won't go and survey food choices but relies on what is brought - that can be monotonous. He is very 'picky' about food and is losing weight. He rarely uses the shower, each time is a new experience but he does need help. residents regularly urinate outside his door which upsets him. I do feel for the cleaning staff - small in number - large building and lots of accidents to clean up.
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
Thank you for your review. We will as always, continue to work with your husband to ensure he has the best possible care and is engaged in our extensive activities program, which does include…read more
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Review from Steven M (Son of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the care of this home for over a year. I have full confidence and peace of mind that he is being looked after to the manner of which he deserves. The hard-working staff through the home deserve full recognition for the care they provide
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
Thank you so much for this lovely positive review, a personal thank you and a very proud manager of the team at Archers Court, your dad is a delight to look after, it is lovely to know you and your…read more
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Review from Al P (Relative of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are excellent. Without exception all staff are extremely knowledgable and caring and are on top of any situation that can arise.
Always pleasant and smiling they are an asset to the establishment.
Residents are always being entertained with all sorts of activities.
I feel that
our resident could not be in a better place or have better care than in Archers Court Nursing Home.
Well done to all and keep up the excellent service you all provide.
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
I would just like to say thank you so much for this lovely review, your kind words of appreciation mean so much to myself as manager and to the team at Archers Court, we are delighted and feel so…read more
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Review from Margaret P (Sister-in-law of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff at Archers Court are all the very best anyone could hope for to care for loved ones. There is always someone to help and entertain the residents. Nothing is too much trouble for them. Your company is very lucky to source such caring people, and thank you all.
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
Thank you for such a lovely review; it is so nice to receive such positive feedback about Archers Court and the team. I would like to take this opportunity to say thank you, we are very proud as a…read more
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Review from Karis M (Granddaughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is how all dementia care should be conducted. My Grandma moved to Archers Court from a different home, and the difference in her in just a couple of days is remarkable. She is so happy here and it’s clear to see why.
Firstly, the staff are incredible. Every single member of staff I have seen is
so friendly and wonderfully caring, and cannot do enough for my grandma. There are plenty of staff everywhere you walk, so I feel safe in the knowledge that my Grandma is safe too.
The home has been refurbished with spacious bedrooms and lovely, relaxing communal areas leading onto very pretty gardens. The place is spotless and smells clean!
There are numerous activities for the residents. I also love that residents can be encouraged to do things for themselves such as their own laundry room and even a woodwork room! There is a lovely hair salon and sensory room upstairs too, as well as a pool table!
Such a lovely relaxed atmosphere, a world away from other care homes I have visited.
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
This is an amazing review, thank you so much as a team we are delighted, myself and the team are so proud that we are making a difference for your mum, and for you all as a family are so happy, just…read more
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Review from Kathleen G (Wife of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the experience we have had at Archers Court. We have always found the staff helpful and caring. Any visitors and friends who have visited have all praised their experience with the staff and his care.
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
Thank you so much for this lovely review and feedback, I am delighted that you acknowledge the great care and support your lovely husband is receiving, this is so important to us as a team and really…read more
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Review from Justine T (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Archers Court Care Home in Sunderland since May 2023 and I cannot rate them high enough for their care. The activities and events are just superb. Most recently, they put a 3 course meal on for the residents and their partners for Valentine's Day and it was so special. Anything we
need is never a problem, the staff are all amazing! I cannot rate this care home enough. Just wonderful! Thank you!
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
Thank you for such a lovely review, it is great to receive a very positive review. I am very proud of the team at Archers Court and delighted you are very happy with your father's care home. Thank you…read more
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Review from L H (Daughter of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff including the cleaning staff and management are all excellent, caring and compassionate to all residents which includes my father.
They put daily activities on every day to keep my dad and other residents active and stimulated.
I can not praise the whole team enough and can only give my
heart felt thanks and appreciation.
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
I would like to say thank you so much for your lovely and very positive review, I will share it with the staff team at Archers Court, we are very proud, it is a pleasure caring for your father he is a…read more
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Review from Carol R (Daughter of Resident) published on 24 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been here for four months. His overall health and well-being have improved immensely. He has gone from leading a very lone existence to being much more inclusive, lively and happy. Can't thank the very caring and happy staff enough. They are always so helpful and welcoming. A very big thank
you from me and the rest of my family.
Reply from Sharon Smith, Home Manager at Archers Court Nursing Home
Carol thank you so much for your lovely review. Your feedback means a lot to us at Archers Court, we are delighted you are very happy and how your dad's quality of life has improved so much. Thank you…read more
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Review from Denise S (Daughter of Resident) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we cannot thank Archers Court Care Home enough for the care they showed us as a family.
Dad was admitted to Archers Court in March 2022, we were welcomed into the warm, bright, clean and airy home, it felt very cosy.
Dad had a wonderful time there and enjoyed lots of inclusive activities,
along with the other residents.
The staff were always very professional yet friendly and approachable, nothing was too much trouble and the care Dad received was exemplary.
In particular, in his last few weeks, Dad's care exceeded all our expectations, we didn't think that was possible, but they took the best care of all the family.
Thank you just doesn't seem enough, simply amazing, Archers Court!
Reply from Angus Matthew, Marketing Manager at Archers Court Nursing Home
Thank you so much for your support. We will make sure that the relevant people are informed as your comments make a big difference to them.
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Review from Freda J (Daughter of Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been in Archers Court for 6 weeks. However from day one, she has been treated with nothing but tender loving care, nothing is too much trouble or bother for any member of staff. That goes right across the board, no matter who you talk to, everyone is only willing to help and assist in any
way possible.
Reply from Krzysztof Bialczyk, Manager at Archers Court Nursing Home
Thank you very much for taking the time to leave us a review. We're extremely grateful for your praise of our service. The staff and management are equally proud of receiving such glowing feedback.
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Review from Carole D (Wife of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff, clean and pleasant rooms. Food very good. Care good.
Reply from Sharon Easterbrook-Smith, Home Manager at Archers Court Nursing Home
Thank you for the lovely review for Archers Court, I will ensure I pass your kind words onto the staff team. Kindest regards.
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Review from T M (Son-in-law of Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff work hard and are welcoming to residents and their families. They try to form a bond with residents. Covid testing of visitors appeared lax as there was very little evidence of staff present to ensure tests were carried out and documented accurately.
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Review from Linda G (Friend of Resident) published on 29 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not seen any activities going on, except the open day where there was a singer and the residents seemed to be enjoying themselves. Unfortunately, my friend wasn't one of them as she had been told there wasn't a wheelchair she could use. I know she can walk but is not confident to go any distance.
Her reaction to the staff is some are always unpleasant while others are kind and helpful. She lost her confidence after several falls at home and would appreciate more support when moving about.
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Review from F B (Sister of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has seemed to settle well after spending a month in hospital prior to going into the home. From the beginning all the staff have been very approachable, helping his family through these difficult times. Carers and domiciliary understand his illness and they have a warm and friendly manner
towards him. We hope to have our brother remain here as long as possible.
Reply from Sharon Easterbrook-Smith, Home Manager at Archers Court Nursing Home
I would like to say thank you so much for your lovely review, we appreciate your kind words, I will pass your lovely review on to the staff, thank you again from Sharon and all the staff team at…read more
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Review from M L (Son-in-law of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the appointment of a new manager, there has been a real positivity around Archers Court. Staff looking happy, conversing with relatives in a positive and professional manner. Activities have positively increased which my mother-in-law enjoys a lot. Residents are treated as individuals with the
staff clearly aware that they work in the residents' homes. Long may it continue.
Reply from Sharon Easterbrook-Smith, Home Manager at Archers Court Nursing Home
Thank you so much for your lovely review Malcolm, and thank you for your kind words. I am delighted that you and your family are so pleased with Archers Court and great to see everyone very happy.…read more
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Archers Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Archers Court Nursing Home is calculated as follows: ( (298 Excellents x 5) + (65 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 369 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Archers Court Nursing Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Sharon

Sharon Easterbrook-Smith

Job Title: Home Manager Joined: 2021

My name is Sharon Easterbrook-Smith and I am the Home Manager here at Archers Court Care Home in Sunderland. I have worked in the elderly care sector since leaving school, starting as a Care Assistant and progressing to management.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Archers Court Nursing Home to verify any information. View our terms and conditions. Archers Court Nursing Home has an Enhanced Service - more info.