






Rated ‘Good’ by CQC (February 2021), Archers Court Care Home in Sunderland is a warm, welcoming care home entirely dedicated to providing specialist dementia care through their groundbreaking Reconnect communities.
Situated in the heart of Farringdon and close to local shops, the home offers spacious lounges, a large conservatory, secure gardens and even an on-site hair salon, where residents can enjoy a well-deserved pamper. As a Veteran Friendly Framework accredited home,...
Care Provided by Archers Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Archers Court Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Orchard Healthcare Group
- Private Owned
Person in charge
- Sharon Easterbrook-Smith (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2004
- Number of floors: 2
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (4)
Visiting
- Family & Friends welcome anytime.
Parking
- Free on-site Parking
Archers Court Nursing Home Reviews (89)
Archers Court Nursing Home has a Review Score of 9.8 (9.832) out of 10, based on 27 reviews in the last 2 years.
Over all time Archers Court Nursing Home has 89 reviews.
I have been able to appreciate the care and support my mum has received in the two months she has been in the care home, especially during such a difficult time for our family recently. I know she is safe - well cared for by the lovely staff there.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would...
All staff are pleasant and very helpful. The home is always clean. The food for the resident always looks fresh and very nice.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would...
I find the home very welcoming. The staff are good, nothing is too much bother for them. Food is very good, my brother looks forward to his meal everyday. He is washed and dressed smartly every day.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our...
Carers very caring but not enough on the floor. 1 carer plus 1 nurse on shift so if they are showering or attending someone, it leaves no one to respond to chair sensors. The lounge is left unattended long enough for residents to strip off or use a cup as a urinal!!! Laundry girl is very good.
I have read all your comments and if you would like to call in and see me on your next visit, I would welcome the opportunity to discuss them further.
Kind regards, Care Home Manager.
Staff have been extremely helpful, caring and accommodating with my mother. They are very passionate about what they do and ensure that residents and family are well cared for. I have been very impressed with the service they have been able to provide at such short notice and very grateful.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would...
I live in Hampshire, I ring Archers Court at least twice weekly. From the support staff to the care staff I am really made to feel welcome. They take the phone so I can speak to my mam. I visit Archers Court monthly, made to feel welcome by all members of staff. They are friendly, kind, everyone takes great care of the residents. My mam is very happy and content in her surroundings. Thank you one and all.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that both our...
Very clean and nice, light rooms.
Good food.
Staff friendly and helpful.
My dad would love to stay again.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our...
After searching Sunderland for a good care home for my gran we were delighted to get her placed in Archers Court. She's settled in so well, the staff do an amazing job. We have great peace of mind knowing she's looked after so well, thanks for all the support and everything you all do.
Dad became a resident here in July this year. Before he came the manager visited him to assess him. From the beginning, she made him very welcome and helped enormously settling him in. She also makes my other extremely welcome while she visits him. All the staff are very pleasant and nothing is too much trouble. This is our first experience of care homes but always feel very comfortable leaving dad here knowing he is in very good care.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find all of...
Just really a general compliment to say that you care for Mum's wellbeing and how happy she is. She loves it here and is very happy. A massive thank you from me - makes me feel so good to know you care.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your mum is...
Archers Court is very clean, bright and comfortable. Our Mum has lived here more than 2 years and we are very happy with the standard of care and attention. The staff are unfailingly pleasant and polite, and they really care about making sure residents are safe and well cared for. There are various activities on offer, a weekly visit from the hairdresser, trips out and musical entertainment. The managers are always keen to hear feedback and act quickly if there are any concerns so we know any problem would be quickly resolved. Our Mum is very happy here.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am very pleased to hear that your mum is...
Hasn't been here long enough to judge. The meeting today was very comprehensive. All my questions were answered fully and helpfully. It was good that my brother was at the meeting.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that the meeting...
The home has, since Mother was placed in care, looked after mother professionally and with care. Since the new manager came in, the level of care and organisation has increased.
Since I live in Canada, I need to be confident of mother’s care, I phone weekly and the staff always see mother receives the call and gives me an update. The admin service takes care of mother’s spending money and give me monthly updates and communicate with me very effectively if my mother has a bad turn or would like something.
A care home is only as good as its staff and I can honestly say the staff in Archers Court are great and I have total trust in them to ensure my mother is cared for, under an experienced manager.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am pleased to hear that your mum is looked...
My review for my mother was most pleasing, every aspect of the care was covered.
Activities have greatly improved since the arrival of the activities coordinator but I still feel more could be done on the days she doesn't work. It is nice to see that more residents are now coming together in the lounge area. The new curtains in the lounge add a more homely touch.
Mam is going on 94 years old and she is blind and needs a lot of help.
Archers Court met with her, we were pleased they could meet well her needs. As weeks have gone on Mam has settled in. We cannot thank the staff enough for the kindness they show to her.
Nothing is a problem for them. They have a laugh with her. Knowing that she is happy is most important to us, also she feels safe. I have said to the girls I wish we had done it sooner, mam might have felt more confident to join in with the other ladies.
Thank you all.
The last review I attended was to meet the new manager, she was very helpful with everything I asked.
The manager and staff at Orchard Court are all very professional and caring at all times. My Dad is treated with kindness, care and dignity. He is very happy and content, the staff are always happy and smiling, very attentive and are always there when he needs them. I would definitely recommend Archers Court to anyone who is contemplating a care home for a loved one.
Many thanks for taking the time to leave a review for Archers Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you are happy with...
Everything has been first class up till now.
Staff friendly, always on hand to solve any problems. Care home is clean, warm and no smells. Food is good, always snacks available to residents. Mam was always clean and tidy in her appearance. She was encouraged to keep her own independence. Medication was given at the correct time and well documented. As a family, we were happy with everything at the home.
Kind regards Andreea Bisceanu, Home Manager
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 27 Mar 2026
Across our amazing care homes we have been making the most magical Christmas wishes come true for lots of residents. This is why, when the Archers Court team decided to...
- 25 Nov 2025
Running is like marmite: you either love it, or you hate it – and for Caroline at Archers Court Care Home, she’s always loved the rush of finishing a 5km...
- 04 Mar 2025
Stepping into a new year, we thought it the perfect moment to pause and reflect on the hopes, dreams, and aspirations we have for 2025. We also asked for some...
There are no upcoming events for Archers Court Nursing Home.
Awards / Recognitions (4)
- 21 Jul 2026Recipient: Archers Court Nursing Home
- 15 Jun 2024Recipient: Orchard Healthcare Group
- 16 Nov 2023Recipient: Orchard Healthcare Group
Accreditations
There are no accreditations posted yet for Archers Court Nursing Home.
Meet the Team (1)

My name is Sharon Easterbrook-Smith and I am the Home Manager here at Archers Court Care Home in Sunderland. I have worked in the elderly care sector since leaving school, starting as a Care Assistant and progressing to management.
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