Archers Court Nursing Home

Archer Road, Farringdon, Sunderland SR3 3DJ
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9.8 76 Reviews
  • Archers Court Nursing Home, Sunderland
Archers Court Nursing Care Home is a warm, friendly and recently refurbished care home, offering vital specialist care for people living with dementia. Based in Sunderland, they are the first in the Orchard Care Homes group to be entirely made up of their innovative dementia-specialist Reconnect communities.

Close to local amenities and shops in Farringdon, Archers Court has large communal living rooms, conservatory, beautiful gardens and even an in-house hairdressers, where residents can be pampered by a trained hair stylist. With a team of activity co-ordinators on hand to organise fun events and days out, there's always something exciting happening at Archers Court Nursing Care Home!

Archers Court is exclusively dedicated to supporting those living with all types of dementia; including vascular dementia, Alzheimer's Disease and frontotemporal dementia. From care assistants to dementia support workers, nurses to the senior team, colleagues at Archers Court Nursing Care Home have specialist dementia training to ensure your loved ones receive the best level of care for their needs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sharon Easterbrook-Smith (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (4)

Visiting

  • Family & Friends welcome anytime.

Parking

  • Free on-site Parking

Archers Court Nursing Home Reviews (76)

Total of 76, showing 1-20
9.8

Archers Court Nursing Home has a Review Score of 9.8 (9.830) out of 10, based on 26 reviews in the last 2 years. Over all time Archers Court Nursing Home has 76 reviews.

Overall Experience

  • 52
  • 19
  • 3
  • 1
  • 1

Date Published

76
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Review from C D (Daughter of Resident) published on 25 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always helpful and all times. All service are very good and all staff/carers help mother all they can, which I think is very good.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, I really appreciate your positive feedback and will ensure this is shared with the team at Archers Court, it is a pleasure to look after your loved one, just to say thank you again and thank you for your feedback Home Manager Sharon

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Review from J D (Friend of Resident) published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archer's Court is a very nice home. The staff are very friendly and helpful. The rooms are very airy and spotlessly clean and would recommend the home to anyone.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

I would like to say thank you for your lovely review, I really appreciate your positive feedback and will ensure this is shared with the team at Archers Court, thank you again and thank you for your feedback it really means a lot that you are happy with the care and the cleanliness of the home. your Home Manager Sharon

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Review from M B (Daughter of Resident) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Homely feel on entering, staff very helpful, can't do enough to assist relatives and residents. Kindness and patience shown to residents, high ratio of staff to residents. Informal feel where residents have access to all areas, have choice of living dining areas. TV always available, never turned off
so residents can enjoy TV programmes of their time which means residents with dementia can relate to an enjoy. No restrictions of meal times, meals are catered to when residents wish to eat. Big emphasis on being able to access outdoors, big plus! Encouraged to continue normal routines like trips to shops, events, pub for coffee and tea.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you for your lovely review, this means so much and always thrive to improve from feedback, I am delighted you are very happy with the care and support within our reconnect community, we promote lots of engagement and stimulation to keep everyone nice and busy, your mum is a pleasure to take care of and an adorable lady, thank you again for your positive feedback, I will share your review with the team at Archers Court.

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Review from Christine B (Daughter of Resident) published on 19 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Dad moved to Archers Court, we didn't know what to expect. As a family we were not given a choice which care home my Dad could go to and the whole process took a while to adjust to. However, I can honestly say that Archers Court is a great home for my Dad, the staff are very attentive and kind,
the activities are fun and entertaining and he is well cared for, plus the food is delicious . Thank you to everyone at Archers Court.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review and positive feedback, it is important to us all as a team at Archers Court to ensure we provide the best care for your loved ones, and to support families as equally important, it means so much to have received this lovely review and feedback and i will ensure this is shared with the staff team. Thank you so much Home Manager.

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Review from V A (Wife of Resident) published on 12 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It takes a while for botht he person going into a care home and the family to get used to and understand the routine etc. The staff are very helpful and have to deal with difficult circumstances & situations but are always willing to do what they can. Its nice when they get used to you and vice versa
and becomes home for relatives.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review and pleased you are happy with the care and support from the team at Archers Court, feedback is so important and really appreciate your feedback, i will share your feedback with the team at Archers Court, thank you and your loved one is a pleasure to look after and pleased you as family also feel supported thank you,

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Review from M L (Wife of Resident) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are really helpful and go above and beyond. Ensuring family and friends are made welcome.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you for your lovely review, Archers Court appreciate your feedback and it is important to us to ensure we provide high standards of care for your loved ones and with families, this is really important to us as a team, thank you so much for your kind words, it really means a lot, I will share your review with the team, and will continue to show and demonstrate compassion, thank you home manager

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Review from Harold K (Son of Resident) published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my experience at the home is good. The staff/carers are very helpful towards my mother and very helpful when I'm at the home. All services are good.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for this lovely review and as the manager and the team at Archers Court we are delighted with your feedback, your kind words is very much appreciated, and delighted you are very happy with the staff team and that they are very helpful with your mum care, thank you Home Manager

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Review from K D (Granddaughter of Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home they always there for my nana, very helpful and always keeping her busy with painting her nails, bingo. My nana has settled really good into this home. Her care is 100% she is very happy here

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, this means so much receiving such positive feedback about your lovely gran and her care at Archers Court, your gran is an absolute pleasure to take care of, we get lots of smiles, fantastic, I will share with all the team your positive review and they will be delighted, thank you so much

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Review from Louise W (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Archers Court for nine months and the care he gets is fantastic. Staff (nurses, carers, management) there is nothing too much trouble for them. They are all very reassuring with any questions I have about my dad. My dad gets exceptional care. I can turn up unannounced call (visit)
and made to be made very welcome and to see my dad settled and happy. Thank you to everyone in Archers Court for continuing looking after my dad x

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, this means so much to the management team and staff team at Archers Court, I am delighted your feedback is so positive and I am sure the team will be delighted sharing such a lovely and positive review, your father is an absolute delight to look after and care for, reconnect community truly can make a difference, again thank you so much and I really do appreciate you taking the time to share your feedback

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Review from E T (Sister of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to Archers Court in Farringdon at the beginning of October last year and the whole family are so thrilled with the care/welcome and love that she and all the family receive from the dedicated staff here.
The change which we see in my sister is so, so encouraging. She is content
and happy in herself living here (which is the total opposite to how she was in the previous home she was in) therefore not only has Archers and their staff brought real contentment to my sister but the 'peace of mind; which we, as her family now have knowing that she is in a wonderful, caring and loving environment - money cannot buy. The home itself is always clean/tidy and no 'unpleasant smell' is ever the opposite if we call in when a meal is being prepared - the food looks (and tastes lovely my sister tells us). Definitely a home we recommend to our contacts.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

I would like to say thank you so much for your lovely review, it is a pleasure to read such positive feedback and I am delighted that you and your family are reassured that your sister is well cared for, and receiving excellent care, I will pass your lovely feedback to all the team at Archers Court and I have no doubt they will all be delighted, Thank you so much again for your lovely review and feedback, it really does mean a lot. - Home Manager.

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Review from S G (Friend of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting a friend for over 2 years, I've been treated with respect from the staff very helpful. Medically excellent.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review; I am delighted you are happy with Archers Court. Your lovely review is very much appreciated, and will share your feedback with the staff team at Archers Court, thank you.

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Review from Evelyn B (Mother of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is a resident here.
I am extremely happy with her care.
She is well looked after. Carers do a good job she is safe.
The home is beautifully kept so clean and beautiful decor is well maintained.
I have no complaints the food looks lovely and is served beautiful dining rooms are wonderful
also the bedrooms are beautifully kept.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review; your kind words are very much appreciated, I am so pleased you are delighted with Archers Court, the care and the standards of the home, I will share your review with the staff team, and I am sure they will be delighted, thank you so much.

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Review from Joanne M (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to express my gratitude for renewing my trust in the caregiving field.
Since I first encountered Archers Court I've felt embraced and comforted knowing that my mother has found a truly special place with the Archers Court family.
The management and all the team are outstanding. They have
consistently provided nothing but compassion and assistance.
Their dedication to exceptional dementia care has truly touched my heart.
I couldn't have wished for a better home for my mother and cannot thank you all enough.

Reply from Sharon Easterbrook-Smith at Archers Court Nursing Home

Thank you so much for this lovely review, your words are so kind and important to me as the home manager, we as a team are very pleased you speak so highly of Archers Court, and can I just say your mum is adorable and an absolute pleasure to care for, thank you so much and will certainly be sharing your lovely review with the team, again I would like to say I am blowing away with your feedback, knowing you are very happy and have expressed exceptional dementia care, so proud thank you.

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Review from K M (Son-in-law of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited a number of times, including a cold call first visit, I have found all of the staff to be extremely friendly, helpful and professional. The care is over and above my expectations and the cleanliness of the care home is exceptional.

Reply from Sharon Easterbrook-Smith at Archers Court Nursing Home

Thank you so much for this heart-warming review, your feedback about Archers Court means so much to us all as a team, and I am so proud of the team and the amazing work we all do together to make Archers Court a great place to live and to support people living with dementia, amazing, I am very proud and am very passionate about my home care, I will always ensure we go above and beyond to make days meaningful to each and everyone, and your mum is such a lovely lady and doing amazing, her smile just melts me, thank you again.

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Review from T E (Niece of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt who recently moved into this wonderful home. From the moment I walked through the door, there was a lovely caring atmosphere within the building. All the staff I met were really warm and friendly which feeds into the happy demeanour of the residents. Plenty of stimulation and activity
for the residents to get involved in should they wish to. Very clean and tidy establishment which is clearly well run and organised.

Reply from Sharon Easterbrook-Smith at Archers Court Nursing Home

Thank you so much for this lovely review, your words are so kind and important to me as the home manager, we as a team are very pleased you speak so highly of Archers Court, and can I just say your aunt is adorable and an absolute pleasure to care for, thank you so much and will certainly be sharing your lovely review with the team. Thank you

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Review from M R (Wife of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Like many my husband does not want to be in a 'home.' Some days are an uphill battle for his family and the staff. Nothing is right - he is lonely and bored, he won't eat, personal hygiene doesn't happen and food goes out of the window or down the toilet. Despite this he does like the staff who are
friendly and helpful. He sounds intelligent initially but is a recluse. He does not get involved in activities and remains in his room most days. This can be a problem. He won't go and survey food choices but relies on what is brought - that can be monotonous. He is very 'picky' about food and is losing weight. He rarely uses the shower, each time is a new experience but he does need help. residents regularly urinate outside his door which upsets him. I do feel for the cleaning staff - small in number - large building and lots of accidents to clean up.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you for your review. We will as always, continue to work with your husband to ensure he has the best possible care and is engaged in our extensive activities program, which does include one-to-one time for those people that do not always wish to take part in group sessions. Our spring and summer menus have a wide variety of nutritionally balanced meals and the team will continue to ensure your husband is offered a choice of meals each day that meet his dietary requirements. If any particular or favourite foods that your husband would love to eat, please let the team know so that we can include these. The cleanliness of the home is extremely important to us, if ever you feel that our usually high standards have not been met, please don't hesitate to bring this to my attention, we will ensure this is addressed immediately. We always strive to deliver the best possible service and endeavour to make improvements based on the feedback we receive.

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Review from Steven M (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the care of this home for over a year. I have full confidence and peace of mind that he is being looked after to the manner of which he deserves. The hard-working staff through the home deserve full recognition for the care they provide

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you so much for this lovely positive review, a personal thank you and a very proud manager of the team at Archers Court, your dad is a delight to look after, it is lovely to know you and your family can visit and go home with great peace of mind and confident in Archers Court that Dad receives the care he well deserves, I will share your lovely feedback with all the team and no doubt they will be very grateful and proud, thank you.

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Review from Sharon M (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident now for 15 months.
I have nothing but praise for the staff as they do a marvellous job in the hardest of circumstances.
I know that since my father was placed at Archers Court I can go to work knowing that he is well cared for.
He had a 21st birthday party we will never
forget.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you so much for this lovely and positive review, I would like to say a personal thank you as this means so much to me and all the team at Archers Court, I am very proud you are so happy with Dad's care and support, Dad he is a delight to look after, I will share your lovely feedback with all the team and no doubt they will be very grateful and proud, thank you

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Review from Al P (Relative of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are excellent. Without exception all staff are extremely knowledgable and caring and are on top of any situation that can arise.
Always pleasant and smiling they are an asset to the establishment.
Residents are always being entertained with all sorts of activities.
I feel that
our resident could not be in a better place or have better care than in Archers Court Nursing Home.
Well done to all and keep up the excellent service you all provide.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

I would just like to say thank you so much for this lovely review, your kind words of appreciation mean so much to myself as manager and to the team at Archers Court, we are delighted and feel so proud you are very happy with the care and continuous support we all do as a team at Archers Court to ensure we make a difference to your loved one and support you all as a family, thank you so much it is heartwarming reading such a lovely review, I will certainly share with the team and again thank you so much.

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Review from Margaret P (Sister-in-law of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff at Archers Court are all the very best anyone could hope for to care for loved ones. There is always someone to help and entertain the residents. Nothing is too much trouble for them. Your company is very lucky to source such caring people, and thank you all.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you for such a lovely review; it is so nice to receive such positive feedback about Archers Court and the team. I would like to take this opportunity to say thank you, we are very proud as a team that you are reassured and happy with the team and the care provided. I will ensure your review is shared with the team; it is a pleasure to look after your loved one. Thank you.

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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Archers Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Archers Court Nursing Home is calculated as follows: ( (257 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 306 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Archers Court Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Sharon

Sharon Easterbrook-Smith

Job Title: Home Manager

Joined: 2021

My name is Sharon Easterbrook-Smith and I am the Home Manager here at Archers Court Care Home in Sunderland. I have worked in the elderly care sector since leaving school, starting as a Care Assistant and progressing to management.

Frequently Asked Questions about Archers Court Nursing Home

What types of Care is Archers Court Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Permanent Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Archers Court Nursing Home have?

There are 30 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Archers Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Archers Court Nursing Home to the centre of Sunderland?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Archers Court Nursing Home to verify any information. View our terms and conditions. Archers Court Nursing Home has an Enhanced Service - more info.