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Ashlea Lodge Care Home

Hylton Road, Millfield, Sunderland, Tyne & Wear SR4 7AF
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Ashlea Lodge Care Home, Sunderland
Ashlea Lodge Care Home, Sunderland
Ashlea Lodge Care Home, Sunderland

Ashlea Lodge Care Home in Sunderland provides residential care, respite care and specialist dementia care in a comfortable, homely setting.

Part of Orchard Healthcare Group, the home offers cosy en-suite bedrooms, inviting lounges and secure gardens. Its Reconnect dementia community delivers personalised, person-centred care for people living with dementia, focused on promoting independence and wellbeing. The Reconnect dementia community is ideal for people living with all types of dementia, including Alzheimer’s...  

Care Provided by Ashlea Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Ashlea Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gillian Varley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (38)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Ashlea Lodge Care Home Reviews (70)

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9.8

Ashlea Lodge Care Home has a Review Score of 9.8 (9.849) out of 10, based on 29 reviews in the last 2 years. Over all time Ashlea Lodge Care Home has 70 reviews.

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Review from Katie C (Sister-in-law of Resident) published on 4 May 2018 Submitted via Postal Card
Overall Experience
Since my brother-in-law made Ashlea Lodge his home he has settled there. All the staff that work in it are all lovely people that care about everyone, not just my brother-in-law.

I rate this home very highly because of the above.

Reply from Gillian Varley, Home Manager at Ashlea Lodge Care Home

Many thanks for taking the time to leave a review for Ashlea Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you feel that your...  

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Review from Susan E (Daughter of Resident) published on 2 June 2017 Submitted via Postal Card
Overall Experience

I can't praise all the staff enough. There's always a friendly welcome, staff keep me updated in any changes in my Mam. My Mam went to Ashlea Lodge Residential Home for respite in November but unfortunately had to stay permanently. I had no experience of any homes before this but felt comfortable as soon as I entered Ashlea Lodge Residential Home. Staff are all professional and dedicated. They are a caring family to all of the residents. I would like to thank the staff for looking after Mam and also for supporting me for the last 6 months.

Reply from Gillian Varley, Home Manager at Ashlea Lodge Care Home
Your positive comments and review are greatly appreciated by all the care team here at the home, who work hard to meet the highest quality care and social needs. We are proud of and encouraged by your feedback, and we will be sharing this across the team.

Kind regards.

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Review from Margaret A (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card
Overall Experience

This is an extremely well run, clean and friendly care home, where residents are always put first.

Reply from Gillian Varley, Home Manager at Ashlea Lodge Care Home

Many thanks for your review of Ashlea Lodge. It’s great to hear that you think the home is well run and you think the residents are put first. We do work hard as a team to ensure the care is of a high standard and it is nice to hear you feel our home is friendly. Kind regards.

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Review from Valerie C (Daughter of Resident) published on 4 April 2017 Submitted via Postal Card
Overall Experience
This is an exceptional care home with brilliant, caring staff. Families are always made welcome.

It really is a home from home. Mam is really well cared for and her happiness is the priority.

Reply from Gillian Varley, Care Home Manager at Ashlea Lodge Care Home
Thank you very much for your review.
I am so pleased that you are happy with the care that your mother receives.
It is lovely to hear that our staff are doing a good job.
It is very important to us that our residents and their families feel welcome and at home.
Thank you again.

Best wishes.

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Review from Hilda G (Daughter of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

My father came to Ashlea Lodge in Nov 16 and he is so happy. The staff are amazing and have really gone the extra mile to look after him. I cannot praise the staff enough and I thank them for making (what could have been a terrible experience) the whole experience extremely pleasant.

Reply from Gillian Varley, Care home manager at Ashlea Lodge Care Home
Thank you very much for your review.
I am so pleased that your father is happy in The Lodge.
Our staff do work hard to make sure all our residents are made to feel comfortable and at home.
It is lovely to hear that this is noticed.
Thank you again.

Best wishes.

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Review from J H (Friend of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

Once had my mother in law in Ashlea Lodge. Lovely helpful staff. Told my friend and she has now put her mother in here.

Reply from Gillian Varley, Care home manager at Ashlea Lodge Care Home
Thank you very much for your review.
It is lovely to hear that our staff are doing a good job.
We do work hard to make sure that our residents and their families are made to feel welcome and at home.
Thank you again.

Best wishes.

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Review from Jackie D (Private Carer of Resident) published on 25 November 2016 Submitted via Website
Overall Experience
As a current visitor to the home I must commend the management, staff and care providers on the service they give to each individual regarding their care needs. Each member of staff contributes to the good, safe care given in this establishment. On entry the home is bright, odour free, clean and presentable.

I am always made welcome by any member of staff on duty and all staff display a professional attitude towards all in their care. If this is a reflection of care given in all other Orchard homes in the region then keep it up as you will become the top care providers of the future.

Reply from Gillian Varley, Care Home Manager at Ashlea Lodge Care Home

Thank you very much for your positive review.

It is so lovely to hear that we are doing a good job and that you were happy with the care our residents receive.

Our staff do work hard to make sure all residents and visitors feel welcome and at home. It is great to know that their work is noticed.

Thank you again.

Kind regards.

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No Rating
Review from M R (Daughter of Resident) published on 17 February 2016 Submitted via Postal Card
Overall Experience

After only been in a couple of care homes I felt happy to leave my mother in the care of the home. I was invited in without an appointment to look around and it felt homely and friendly. A friend had also spoken of the care the home had given to his mother. Since my mother has become a resident she settled within a short time and she finds the staff very kind. I can't thank the staff enough when my mother took ill suddenly, and the prompt way they took charge and got her into hospital.

Reply from Diane Wilson, Home Manager at Ashlea Lodge Care Home

Thank you for taking the time to write a review for us, we really do value the comments we get about our home. Our team of compassionate staff are very efficient and aim to handle every situation in a caring and professional manner. We are pleased your family feel supported by the team at Ashlea Lodge.

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Review from I S (Sister of Resident) published on 19 January 2016 Submitted via Postal Card
Overall Experience

Cannot fault this home at all. They have looked after two of my brothers with excellent service.

Reply from Diane Wilson, Home Manager at Ashlea Lodge Care Home

Thanks for taking the time to leave us a review, we really do value all of our feedback. At Ashlea Lodge, our team of staff work hard to meet the needs of every individual resident and maintain a comfortable living environment for all. We are pleased to hear you were happy with the care at the home.

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Review from P W (Friend of Resident) published on 19 January 2016 Submitted via Postal Card
Overall Experience

I found the staff are very nice and caring, they are there straight away if needed.

Reply from Diane Wilson, Home Manager at Ashlea Lodge Care Home

Thank you for your review. At Ashlea Lodge, our team of staff strive to provide the highest possible level of care to our residents and we are pleased to hear feedback about their efficiency.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 19 Mar 2025

    Ashlea Lodge Care Home in Sunderland is full of successful women, and given that it’s Women’s History Month we thought it a perfect time to share resident Sylvia’s fascinating story!...

  • 28 Feb 2025

    We're thrilled to announce that Orchard Care Homes has been selected as a finalist in not one, but two prestigious categories at the HealthInvestor Awards! As finalists in ‘Specialist Care...

Upcoming Events

There are no upcoming events for Ashlea Lodge Care Home.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Ashlea Lodge Care Home.

Meet the Team (1)

Gillian Varley
Gillian VarleyJob Title:Home ManagerJoined: 2016

My name is Gillian Varley, and I am the Home Manager here at Ashlea Lodge Care Home in Sunderland, I have been the Manager of this Home since November 2016.

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