Bryony Park Nursing Home

Thompson Road, Carley Hill, Southwick, Sunderland SR5 2SH
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9.9 76 Reviews
  • Bryony Park Nursing Home, Sunderland
Bryony Park is a nursing home which is registered to provide 44 places. The home provides care for people who require personal care or nursing care, including people living with dementia.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Eve Collis (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors for residents welcome at any time. Visitors welcome to look around the home at any time, but please contact the home first to ensure a member of staff can be made available to provide a tour of the home.

Parking

  • Bryony Park provides free parking facilities to visitors.

Bryony Park Nursing Home Reviews (76)

9.9

Bryony Park Nursing Home has a Review Score of 9.9 (9.874) out of 10, based on 29 reviews in the last 2 years.
Over all time Bryony Park Nursing Home has 76 reviews.

Overall Experience
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Reviewer Connection to Bryony Park Nursing Home
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Total of 76, showing 41-60
Review from Linda C (Daughter of Resident) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
In July 2020 we had to make the difficult decision for our lovely Dad to go into nursing care. For us it was an agonising decision to have to make, made all the more challenging by the pandemic. However, ALL the staff at Bryony Park were wonderful and looked after dad with tenderness, compassion and
dignity throughout his 9 months with them. They went the ‘extra mile’ to make dad feel looked after and loved with special little touches (like the crocheted blanket for his knees and the birthday cake & candles). He received excellent nursing care, and became part of the Bryony ‘family’. The communication from the home to the family was excellent and we were kept clearly informed about every detail of his care. Being unable to visit Dad during the most difficult weeks of the pandemic was extremely upsetting and challenging, but the staff helped us to stay in contact with him using regular video calls. I would highly recommend Bryony Park - a lovely care home with a big heart. Thank you.
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Review from Kathleen M (Wife of Resident) published on 8 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent the last 9 weeks of hios life in Bryony Park, where he was treated with love, dignity and a sense of humour. I could not have chosen a nicer nursing home. It is a huge decision entrusting your loved one with strangers, but my decision was rewarded with the love you feel on entering
Bryony Park.
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Review from Colin C (Son-in-law of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law was a resident at Bryony Park for 18 months until he sadly passed away. As a family, we found the home to be first-class,e it is well designed, spacious and tastefully decorated. The facilities are very good. However, we found that what made the Bryony special were it's staff, the nursing,
caring and domestic staff are genuinely caring, thoughtful and respectful. Care and support from all staff is excellent and the management team are equally responsive and caring. Activities are varied and well planned.
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Review from A P (Daughter of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and the family have been nothing short of delighted with the care which my mother has received since she arrived at Bryony Park last August. The wonderful care is always given with compassion, warmth and attention to detail always with a smile and reassuring professionalism not only to my mother but
to all the family and most importantly to my father who visits daily. I don't think we could have made a better choice.
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Review from L M (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Bryony Park Nursing Home for the last eight weeks of her life. It is the most incredible place, and the staff are second to none. They were not only management/carers etc they became friends to all our family, and treat my mother with respect and dignity.
I would one-million per-cent
recommend this lovely home.
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Review from G N (Son of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is perfect for my mother's needs - the care is second to none - always plenty of staff around. I'm updated on a daily basis on my mother's condition. The manager's door is always open for a chat. There's never any problem which gives me peace of mind knowing that my mother is safe and
well looked after.
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Review from A O (Husband of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife came into the home straight from hospital where she had been treated for a broken hip. Everyone in the home has been very kind and her treatment has been excellent. I couldn't have wished for a better place of her. Although she is not able to get involved in any of the activities because of
her health, the place is full of stimulating activities provided by excellent staff. I couldn't ask for a better place for my wife to spend her last days.
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Review from Thomas P (Son of Resident) published on 11 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was looked after here. To describe this home in one word is outstanding. But one word is not enough. It was like my Mam was part of a big family. I could not find one thing wrong. The care staff were out of this world, the love and affection that was shown to her.
Everyone at this home from
management, nurses, domestics, chefs. They are angels on earth, I would recommend it 1000%.
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Review from A T (Daughter of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was well looked after at Bryony Park. The carers ensured he got plenty of fluids and food and spent time giving him these as it could take quite some time to feed him. He was very comfortable and they kept him safe until the end of his life. Thank you very much to the very caring and professional
staff at Bryony Park.
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Review from M C (Daughter of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is excellent. Staff are all very helpful and caring. I can go home and know she is well looked after.
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Review from Susan B (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryony Park is run very efficiently by management and all the staff appear to be part of this procedure. Whilst I visit most days for approximately three hours, I have not seen a problem with understaffing.
All staff are friendly and obliging with any requests I have on behalf of my mother.
Mother
herself is very comfortable and always singing the praises of all staff.
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Review from J A (Daughter of Resident) published on 19 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day dad came into Bryony Park he has been very happy and settled. The staff have all been excellent and very caring, giving him the care and attention he requires. Nothing is too much trouble and we are confident dad is being looked after properly. Family are always welcome and this is
a very family orientated nursing home.
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Review from V C (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care Dad is receiving. Everyone is very friendly and caring. Dad seems very settled. All staff easy to talk to and answer any questions we may have.
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Review from J D (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has a very rare and complex neurological condition that has impacted enormously on her standard of life. She has endured so much with even the most difficult tasks becoming impossible. Mam has had carers at home and admittance to a care home - neither of which were caring or understanding.
Bryony Park is so wonderfully different. They have shown understanding of her needs, a willingness to learn about the condition and are extremely attentive. Mam is more at peace and my family feel reassured by the treatment/care she's getting.
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Review from Valerie H (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I live in South Africa, unfortunately, my visits are for 4 times a year. I have seen an unbelievable improvement in my mother since my visit in February/March this year. Thank you so much, you really are a CARE home.
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Review from Verna P (Niece of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot have asked for a better care home for my Uncle. The staff are so caring and helpful in whatever you ask them to do. They are always pleasant when you walk in, make the place a happy place to be.
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Review from Sidney B (Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is a resident and has settled very well, finding the help and comfort she needs to suit her 24 hour care situation. The care staff are very attentive and respond to her requests for assistance without delay. They also provide a listening ear when she is down and without company. The nursing
staff has been invaluable and she has immense faith and knows they do their utmost to make her comfortable. The kitchen provides meals to her taste and needs. My family and I feel she is in the best place possible and thank all concerned for their commitment.
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Review from Sue G (Daughter of Resident) published on 22 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mam spent the last month of her life at Bryony Park. She was totally against going into a nursing home. I looked around and Bryony Park was my first choice for our mam's nursing care as it has good reviews and excellent recommendations from friends. When Mam settled in she looked happier than
she had in a long time. We believe this was because of the excellent care she received. The staff were efficient at looking after her needs but also caring and affectionate towards her, chatted, joked and spent time with her. She came to the home after 2 months in hospital looking somewhat unkempt and within a day looked beautiful and even had her nails manicured. We left Mam each day without a moment's worry, knowing her care was second to none. A week before she died we asked Mam if she wanted to go back to her own home. Her response, "No, I'm happy here. They take good care of me here and the girls are lovely". We couldn't ask for more.
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Review from Liz M (Niece of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care provided at Bryony Park.
It is a warm, welcoming place where residents are made very comfortable and are given excellent standards of care and attention.
All of the staff have been kind and helpful and have displayed a high level of commitment towards giving
all residents a very good standard of care and a feeling of security and contentment.
I have been very confident in the care provided.
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Review from Charlotte R (Granddaughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gran has always been exceptionally well cared for. She always looks very smart and has her hair cut and styled. The home makes a huge effort to decorate the home in a style suitable and enjoyed by the residents. When Gran was able to get out of bed she was taken on day trips which looked great. The
staff have always been very caring and kind.
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Bryony Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Bryony Park Nursing Home is calculated as follows: ( (302 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 342 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bryony Park Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

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Eve Collis

Job Title: Home Manager Joined: 2023

Meet Eve Collis, our Care Home Manager at Bryony Park Nursing Home:


With a passion for enriching lives and creating a nurturing environment, Eve brings a wealth of experience and a heart full of dedication to her role as Care Home Manager. Her journey in the care sector has been driven by a deep commitment to ensuring the well-being and happiness of residents and staff alike.


Eve's philosophy revolves around fostering a warm, inclusive community where residents feel empowered to embrace their individuality and live life to the fullest. Drawing from her extensive background in various care roles, she understands the nuances of day-to-day care and is devoted to supporting her team to deliver the highest standard of personalized care.


Known for her approachable nature and open-door policy, Eve believes in creating meaningful connections not only with her team but also with residents and their families. She encourages a homely atmosphere where personal touches in residents' rooms reflect their unique personalities, making the care home feel like a true haven.


Eve takes pride in her role as a guide, advocate, and friend to everyone within the care home community. Her dedication and unwavering commitment to creating a positive and vibrant environment make her an invaluable part of our care home family.


Feel free to reach out to Eve for a friendly chat or to learn more about our home. She's always ready to welcome you with a smile!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryony Park Nursing Home to verify any information. View our terms and conditions. Bryony Park Nursing Home has an Enhanced Service - more info.