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Glenholme House

4 Park Avenue, Roker, Sunderland, Tyne & Wear SR6 9PU
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Glenholme House, Sunderland
Glenholme House, Sunderland
Glenholme House, Sunderland

Glenholme House Residential Care Home, is a luxury 19th Century home, which sits within 50 yards of the North East coast, in Roker, Sunderland. Their 40 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At Glenholme House, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who...  

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Care Provided by Glenholme House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£990 - £1,320£990 - £1,320
Residential Dementia Care£990 - £1,320£990 - £1,320

Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

Contact Glenholme House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Natasha Peebles (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site.

Glenholme House Reviews (83)

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9.7

Glenholme House has a Review Score of 9.7 (9.685) out of 10, based on 15 reviews in the last 2 years. Over all time Glenholme House has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from C A (Daughter of Resident) published on 26 September 2017 Submitted via Postal Card
Overall Experience

Mum seems to be settling in now and seems happy and comfortable. Plenty of staff who are always welcoming and friendly. The home has a lovely, warm, and homely feeling. Plenty of activities and outings for the residents. The refurbishment is amazing.

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Review from Chering S (Daughter of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience

I have complete confidence in the staff at Glenholme House regarding the care of my mother. She can be very vocal at times of confusion but the staff are able to reassure her with calm words and a cuddle! She has an irregular sleep pattern but her meals are always ordered at a time to suit her. She can get distressed when the staff attend to her personal care but the staff act quickly and professionally to ensure she is kept clean and dry. I have such faith in the staff that I recently recommended the home to a friend whose mother is now a resident.

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Review from V F (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

I am very pleased with the care and attention my mam receives in this care home. Due to her mood swings, mam can be very difficult to care for and I have always found both day and night staff to be very patient and caring. She is allowed to stay in bed in a morning if she doesn't want to get up early and although she is on stage 3 diet she enjoys her food.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Glenholme House.

Meet the Team (2)

Natasha Peebles
Natasha PeeblesJob Title:Home ManagerJoined: 2016

Natasha's journey with Wellburn began at Glenholme House Care Home as a Care Assistant in April 2016 and quickly earned a promotion to Team Leader in November 2016. Her leadership qualities shone through, leading to her promotion to Deputy Manager in December 2021, acting Home Manager in July 2022, and ultimately becoming Home Manager of Glenholme in November 2022.

Natasha holds both a Level 3 and a Level 5 NVQ in Health & Social Care.

Cheryl Phillips
Cheryl PhillipsJob Title:Deputy ManagerJoined: 2025

Cheryl joined the care sector in 2007 as a Care Assistant and was promoted to Team Leader in 2011. She steadily progressed to Night Manager in 2024 and joined Glenholme House as Deputy Manager in November 2025. Cheryl has her Level 3 NVQ and hopes to begin working towards her Level 5 qualification shortly.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glenholme House to verify any information. View our terms and conditions. Glenholme House has an Enhanced Service -more info.