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Highcliffe Care Home - Avery Healthcare

Whitchurch Road, Witherwack, Sunderland, Tyne & Wear SR5 5SX
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Highcliffe was prepared to go the extra mileRobert G(Nephew of Resident/Service User)
Highcliffe Care Home - Avery Healthcare, Sunderland
Highcliffe Care Home - Avery Healthcare, Sunderland
Highcliffe Care Home - Avery Healthcare, Sunderland

Highcliffe Care Home, located just a short distance from the Fulwell Quarry Nature Reserve and not far from the sea, provides residential, respite and dementia care.

The home features a bright and homely design, with spacious bedrooms with en-suite washrooms for residents to feel at home. Meanwhile, the lounges are inviting spaces for social activities or quiet moments, while the garden offers a delightful spot for various activities or enjoying... 

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Care Provided by Highcliffe Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,000
Residential Dementia CareFrom £1,100From £1,100

Contact Highcliffe Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Stacey Lennon (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Open 24 hours

Parking

  • Parking freely available

Highcliffe Care Home - Avery Healthcare Reviews (82)

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9.3

Highcliffe Care Home - Avery Healthcare has a Review Score of 9.3 (9.290) out of 10, based on 9 reviews in the last 2 years. Over all time Highcliffe Care Home - Avery Healthcare has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from Susan S (Daughter of Resident) published on 13 October 2026 Submitted via Website•
Overall Experience
Review from Elaine D (Daughter of Resident) published on 24 August 2026 Submitted via Website•
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Review from Kenneth W (Brother of Resident) published on 14 July 2026 Submitted via Postal Review Card•
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Review from S C (Son of Resident) published on 9 February 2026 Submitted via Postal Review Card•
Overall Experience
Review from O S (Resident / Service User) published on 14 October 2025 Submitted via Postal Review Card•
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Review from Lisa G (Daughter of Resident) published on 1 October 2025 Submitted via Postal Review Card•
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Review from Ian S (Son of Resident) published on 8 April 2025 Submitted via Website•
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Review from Steve B (Son of Resident) published on 8 November 2024 Submitted via Postal Review Card•
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Review from Anthony P (Son of Resident) published on 5 November 2024 Submitted via Postal Review Card•
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Review from S H (Granddaughter of Resident) published on 6 August 2024 Submitted via Website•
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Review from C D (Wife of Resident) published on 3 July 2024 Submitted via Postal Review Card•
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Review from J B (Daughter of Resident) published on 3 July 2024 Submitted via Postal Review Card•
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Review from Annette M (Daughter of Resident) published on 26 April 2024 Submitted via Postal Review Card•
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Review from Julie B (Daughter of Resident) published on 24 April 2024 Submitted via Website•
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Review from M M (Daughter of Resident) published on 11 April 2024 Submitted via Postal Review Card•
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Review from Ann R (Daughter of Resident) published on 10 April 2024 Submitted via Postal Review Card•
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Review from K T (Daughter of Resident) published on 10 April 2024 Submitted via Postal Review Card•
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Review from A R (Sister of Resident) published on 10 April 2024 Submitted via Postal Review Card•
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Review from Beatrice W (Sister of Resident) published on 27 November 2023 Submitted via Website•
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Review from Robert G (Nephew of Resident) published on 8 November 2023 Submitted via Website•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Highcliffe Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Highcliffe Care Home - Avery Healthcare.

Meet the Team (7)

Stacey Lennon
Stacey LennonJob Title Home ManagerJoined 2015
Lauren
Lauren Job Title Deputy ManagerJoined 2016
Patricia
Patricia Job Title Head chefJoined 2012
Hannah
Hannah Job Title Team LeaderJoined 2018
Gillian
Gillian Job Title Head HousekeeperJoined 2025
Emma
Emma Job Title AdministratorJoined 2026

Emma is the home's administrator.

Her role involves all the back-office administration, including financial invoicing and data input for the home.

She enjoys interacting daily with our residents and family members.

Gillian
Gillian Job Title Head of Well-being and ActivityJoined 2022

Frequently Asked Questions about Highcliffe Care Home - Avery Healthcare

How much does Highcliffe Care Home - Avery Healthcare cost?

The care home lists weekly fees per person from £1,000 for residential care (respite from £1,000) and from £1,100 for residential dementia care (respite from £1,100). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).

What types of Care is Highcliffe Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Highcliffe Care Home - Avery Healthcare have?

There are 60 Single Rooms.

What are the Facilities & Services at Highcliffe Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Highcliffe Care Home - Avery Healthcare to the centre of Sunderland?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highcliffe Care Home - Avery Healthcare to verify any information. View our terms and conditions. Highcliffe Care Home - Avery Healthcare has an Enhanced Service -what an Enhanced Service includes.