Highcliffe Care Home - Avery Healthcare

I started my career within Avery (Highcliffe) in 2015. I have progressed from care assistant to my recent promotion as the Home Manager. During my 3 years in management and leadership roles within health care, I have adopted a flexible democratic leadership approach utilising a range of skills to get the best from the team.

I encourage a supportive, open culture in which we learn and grow together this will aid the delivery of exceptional care.
I hold a Level 5 Diploma in management and leadership for health and social care along with qualifications in dementia care.
Highcliffe takes pride in delivering good standards of care, and we work hard to ensure we also promote a culture of #onefamily that not only enriches the lives of those in our care through our approach to well-being but also the staff here at Highcliffe.
Our team has strong values around dignity in care, who commit to being champions, and the whole team is involved in ensuring excellent outcomes for those in our care.

I believe laughter is the best medicine and enjoy an environment full of giggles, singing and enjoyment at Highcliffe. I look forward to welcoming you to our community.

Elliot started his career at Highcliffe as a care assistant, with a recent promotion to Deputy Manager.

Elliot works strongly alongside the Manager ensuring exceptional care standards are upheld in the care home. Elliot prioritises resident wellbeing always making them laugh and enjoy day-to-day life, he's first in the line with his creative ideas ensuring residents' lives are enriched and there is never a dull moment when he is around.

He says 'I love the residents, I love the staff, I just love being a part of this 'family'.

Pat is the head chef at Highcliffe she proudly leads the culinary team through success.

Throughout her time at Highcliffe, Pat alongside her culinary team has upheld an exceptional standard in our home dining and culinary experience, upholding 5 stars with the food standards agency.

Pat is always keen to meet new families and loved ones, to ensure personalised dining is in place from moving in.

She says "I love producing home cooked meals, providing residents with nutritious meals of their personal preferences and the smiles its brings. Residents enjoying my cooking is the best part of my job!"

Katie started her career as a care assistant at Highcliffe. Katie developed a strive for learning and promoting a high standard of care delivery to those in our care, she developed her skills and knowledge not only gaining her qualifications in health and social care but promoting to Team Leader.

Katie takes pride in building and maintaining relationships not only with those in our care but visiting professionals and resident’s loved ones.

She says "I love my job, bringing smiles to those in my care, knowing i have made even a small difference matters most"

Kelly started out as a Housekeeper and due to her continued dedicated hard work, has progressed to Head Housekeeper. She is passionate and her attention to detail is second to none, this is evident particularly on our show rooms. She and her team take particular care in creating a welcoming feel to those potentially moving into our care.
Kelly and her dedicated team do a fantastic job of keeping the home always looking beautiful, making sure the residents live in a clean and luxurious environment, that residents can take pride in and feel at home!

She says "I love my job. Going home knowing I have made a difference to someone's day is the best part its very rewarding”.

Lauren is the home's administrator.

Her role involves all the back-office administration, including financial invoicing, and data input for the home.

She enjoys interacting daily with our residents and family members.

My name is Kieran and I am a Well-being and Activity Coordinator here at Highcliffe.
I could not be in a more rewarding job, having fun is part of my role. Every day making residents and staff smile while looking after their wellbeing is what I do when I am not planning events and trips out.

I am outgoing, sporty and a hiking enthusiast who listens to music as much as possible.