






Queens Meadow is a beautiful purpose built care home boasting the ambiance of modern day style with old world charm and sophistication.
Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on...
Care Provided by Queens Meadow Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees charged cover all of a resident's care needs, meals and activities.
However, there are additional costs for hairdressing, chiropody and dentistry.
The price(s) shown are provided by the care home. Contact Queens Meadow Care Home for full pricing details and T&Cs.
Contact Queens Meadow Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Rachael Smith (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
Room Information
- Single Rooms (59)
Visiting
- The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
Parking
- Ample parking onsite.
Queens Meadow Care Home Reviews (131)
Queens Meadow Care Home has a Review Score of 9.4 (9.362) out of 10, based on 14 reviews in the last 2 years.
Over all time Queens Meadow Care Home has 131 reviews.
My friend Vera, says she likes being at Queens Meadow and regards it as her home now. So I see this as a very good recommendation of the home.
I have always found the staff to be caring, friendly and supportive to my mam. Nothing is to much trouble for them. There is always something going on for the residents to enjoy or an activity to participate in.
A great care home with great staff,Friendly, kind , helpful always happy and smiling. Great with mum, have really brought her out of her shell. Always let us know if events going on in the home and invite us along
mum says she is comfy in her room it is lovely homely warm room, the only thing is mum says the food could do with it been a little hotter!
Mum says the staff in her words are all good, and some more than others go the extra mile
Brilliant care home, all of the staff go above and beyond for all of their residents, from the management to the carers, the handyman, the cleaning staff and the kitchen staff, they are all amazing. They are always friendly, always smiling
Mam was made to feel very welcome when we arrived. She was very pleased with her room it has everything that she needs. She likes the fact that the toilet and sink is in it's own little room. She loves the view onto the garden.
The care they provide is personal, thoughtful and with out question, excellent.
The management, both local and other wise, are doing a good job and should be proud of there achievements'.
A big thank you is deserved for the care home staff.
My mam came in for respite following a fall. The staff can't fault them very good to my mam's needs. Food was good. Room is basic but fit for purpose. Overall no complaints.
I'm very happy with the care for my mother, she looks happy well cared for, clean and tidy. The staff are very helpful and attentive. My mother is well fed and enjoys joining in with the activities. Overall very happy with the running at Queen Meadow.
Sorry it's taken a while to write a review been a very hard year. Mum passed away May 2024, she thoroughly enjoyed staying here with you lovely lot, she especially loved all the activities and trips to the park, she loved the animal visits, especially the service dogs, she loved this so much, thank you for your love and care she received.
Staff are always friendly and energetic. They communicate and treat residents with respect and kindness, and keep a sense of humour whilst caring for all residents. They show and demonstrate compassion, with residents and family members when needed. The home itself is clean, warm and homely. I would like to see more activities. However staff do try to organise stimulating environments but they do have limited time due to workload. It would be good to have members of staff designated to organise activities and entertainment.
Lovely friendly staff always go above and beyond for my grandad.
Well cared for and helpful, meeting his requirements.
Very caring staff and helpful.
We visited a friend for the first time after she entered the home. On arrival, we were impressed at the overall cleanliness, staff attitude (nothing seemed to be a problem to them) and, from first arriving, we were quickly guided to our friend. In conclusion - top marks!
Thank you for your lovely review, it's great to read how much you enjoyed your visit to our home. We will share your kind words with the team, they'll be over the moon to read them. Wishing you all the best.
Thank you so much to all the staff.
Thank you so much for your fantastic review of our home. We will share the review with our staff team.
The care and attention given to my brother in Queens Meadow is exceptional! The team are amazing! So friendly and helpful! Everyone is very welcoming when I visit and keep me updated with how my brother is getting on.
Thank you so much for your fantastic review of our home. We will share the review with our staff team.
Thank you to everyone, would recommend to anyone.
Thank you for your wonderful review. Our manager truly appreciates your incredible words (she is too modest to respond directly). We are all delighted to hear how much you appreciate the care your husband receives at our home and we will share your review with the team who will be over the moon. Kindest regards.
From walking in the door to visit my dad, I was made to feel welcome. The care shown to my dad is second to none and nothing is too much trouble. Rooms are homely and very clean. The staff are very friendly and treat my dad with dignity. They take time to speak with him and he enjoys having a laugh with them.
Thank you for your fantastic 5-star review of our home. We're so happy to read how happy Dad is in our care. We will share your kind words with them as they will be so pleased. Kind regards.
So far, very good. All staff are very caring and happy to help.
Thank you so much for your fantastic review of our home. We will share the review with our staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Queens Meadow Care Home.
There are no upcoming events for Queens Meadow Care Home.
Awards / Recognitions (3)
- 15 Feb 2016Recipient: Hill Care
- 14 Jul 2014Recipient: Queens Meadow Care Home
- 09 Sep 2013Recipient: Queens Meadow Care Home
Accreditations
There are no accreditations posted yet for Queens Meadow Care Home.
Meet the Team (1)

“Person-centred care is always putting the needs of the resident first.”
As a Health Care Professional, Rachael has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.
Rachael uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Rachael said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”
If you would like to find out more about Queens Meadow, Rachael would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Frequently Asked Questions about Queens Meadow Care Home
What types of Care is Queens Meadow Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Queens Meadow Care Home have?
There are 59 Single Rooms.
What are the Facilities & Services at Queens Meadow Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Queens Meadow Care Home to the centre of Hartlepool?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queens Meadow Care Home to verify any information. View our terms and conditions. Queens Meadow Care Home has an Enhanced Service -more info.