Queens Meadow Care Home, Hartlepool, Cleveland & Teesside
Queens Meadow Care Home, Hartlepool, Cleveland & Teesside
Queens Meadow Care Home, Hartlepool, Cleveland & Teesside

Queens Meadow is a beautiful purpose built care home boasting the ambiance of modern day style with old world charm and sophistication.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

Group: Hill Care

Person in charge: Julie Armstrong (Manager)

Local Authority / Social Services: Hartlepool Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 59 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 59

Rooms with ensuite WC: 59

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Queens Meadow Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Queens Meadow Care Home has a Review Score of 9.6 (9.553)

The Review Score of 9.6 (maximum of 10) for Queens Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews over all time. This Average Rating is also the rating value for Queens Meadow Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.553 for Queens Meadow Care Home is calculated as follows: ( (238 Excellents x 5) + (111 Goods x 4) + (29 Satisfactorys x 3) ) ÷ 378 Ratings = 4.553

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Queens Meadow Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 15 Reviews ÷ 11.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    11
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Queens Meadow Care Home?

  • Extremely LIKELY
    24
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Queens Meadow Care Home

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    9
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • more

The home is comfortable and staff friendly, welcoming and helpful. My relative feels safe and happy here knowing that she will be well cared for and treated with dignity and respect.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My sister was admitted to Queens Meadow Care Home three months ago from hospital. The care home being recommended to us by residents and family of residents. My sister, daughter and myself being chief carers are very satisfied with the care being given by all staff and have no concerns as my sister has settled in well.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My uncle has been at Queens Meadow for over 2 years now. We have no issues with the home, staff are always caring and pleasant.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Excellent home, management very friendly. Always laying on entertainment regularly, if I as a person had to go into a home I would gladly go into the home. Cannot praise the staff enough.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always friendly and welcoming. I think the home needs a water founder re-installing as there are no drinking water facilities in the residents' rooms.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff in the home are absolute angels. We feel mam is safe and secure and really well cared for. She is treated as though she is one of their own family which is more than any of us could have asked for. Our hope was to keep mam in her own home for as long as possible, seeing her in Queens Meadows and so well looked after is the next best thing.
The staff are so supportive of all the family, not just mam.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother initially was only going in the home for a couple of weeks respite. However, after the 24hr care she received, she realised it was the best place for her to spend the rest of her days. She loves the staff, their friendliness and professionalism are a constant credit to themselves and the home management. Nothing seems to be a problem for them, whatever you ask them to do is usually done in a matter of minutes, if not immediately. Whilst her meals are not up to restaurant standard, they are of a decent enough quality. Her room itself is rather dowdy and small but adequate overall. The staff are very discreet when it comes to my mother's personal cleanliness and dressing.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My dad has had the most amazing care at Queens Meadow and the staff could not have done anymore for my dad and his dignity and making the family so at ease and welcome. I thank you for the compassion and care you have given us.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mam and Dad both reside in this care home at present. It's a caring home with fab staff but I do think more staff should be employed to help residents that need help at lunchtime/help with residents that have a physio plan and need daily exercise due to falls etc!
Mam needs help at lunchtime at times as she gets tired and stops feeding herself due to her arthritis and 'AF' and her meal gets cold with it taking her so long.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My uncle was taken for temporary respite and the staff couldn't have done more to make my uncle more comfortable and welcoming they are so friendly and helpful.
My uncle was treated with kind care and respect and every time we visited staff couldn't do anymore to help.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my father received in Queens Meadow was excellent. They could not have done more to make him welcome and a part of the family. All the staff were friendly and attentive and took as much time as needed to sit, listen and talk to my father as well as other residents. We were kept informed about his well being and they organised his medication efficiently. As a family, we would like to thank them very much for looking after my father.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are approachable and friendly. My mother is treated with respect and rooms are reasonably decorated with pleasant furnishings and coordinated fabrics.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I come regularly on a Saturday to see my dad, I always bring my elderly mother with me. The staff are always helpful and polite. They always make sure dad is clean and dressed, they offer mum a cup of tea to make her feel welcome.
I feel very relaxed knowing my dad is in such a great place.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the staff are very pleasant and approachable. The home is always clean and tidy. My mother's room is always clean and tidy. There is good security when entering and leaving the home. There is plenty of car parking bays available. The outside space and gardens are well maintained.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad has been a resident of the above home for 11 years. He is very very happy there he loves all the staff and they him. I can honestly say all the staff are like good friends, always have time to talk and nothing is too much trouble. If anyone asks about Queens Meadow for a relative, I cannot praise them enough. I know that I can rest easy knowing my dad is in their care. A last, note he loves the food he often says I am spoilt. Thank you all X

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Myself and my wife visit my father at Queens Meadow and find the staff very friendly and very caring towards my father and the other patients at the home; there seems to be a friendly atmosphere about the whole place.
We both feel that the team at Queens Meadow really are a credit to their profession
and do a fantastic job.
Thank you to you all.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very welcoming, friendly, attentive and helpful. The advice in response to questions is always informative and freely given. Care for our elderly relative has been sensitive and dignified. He seems to have settled in well after six weeks. We feel reassured that he is now being cared for in a safe environment with people around him, instead of living alone in his home.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I find the home very good. The staff are brilliant with my mam. She is well cared for and very much loved by all the staff in the home. They cater very well for my mam due to her struggling to swallow and eat, they blend all the food. Nice friendly welcoming staff at all times. All very happy and kind. Feel very welcomed every time I visit.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is overall brilliant in my opinion. The staff are great with my nana. The staff are very loving and make my nana feel very much at home. The staff are always very happy, talkative and very kind. All staff including cleaners and kitchen staff etc are very welcoming at all time. The home is always very clean and cleaners are always about when visiting. Carers are great and always meet my nanas needs.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good food, atmosphere, clean, friendly and helpful staff, make for a pleasant experience in ones twilight years.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When I visited the home, the staff are very helpful, polite and always smiling. We are always made to feel welcome.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Most concern are about mam's mobility and sitting piston. Feel the OT and physio has not attended her very well. The staff at the home seem to do as much as they can.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My 94 year old mother moved into Queen's Meadow Care Home in January 2016. All the staff are friendly, pleasant and helpful. Whenever we visit there is always a good atmosphere and we are made to feel very welcome. Any minor problems raised we dealt with quickly and efficiently. I cannot comment on the food and drink but my mother says the food is good. She looks well and had out weight on. We recently celebrated her 95th birthday at the home, all the family were made very welcome and provided a delicious tea. My mother is being well cared for.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Following a fall at home, my mother required 2 weeks "respite care" and following a visit to Queens Meadow we decided to place her there. From the moment she arrived, she was greeted by friendly staff, this put my mother and the family at ease. During her staff mam stated that all of the staff were kind and considerate, respecting her dignity during bathing and dressing. Meals were varied and tasty. Mams rooms was freshly decorated and furnished to very modern standards. Activities were well organised and mam was encouraged to join in. Overall mam was cared for to an excellent standard and she agreed that she would come back for a "holiday."

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am extremely pleased with the care my mum is receiving. The home is always clean and warm and the staff are very friendly and caring. My mum is happy and content and very well cared for, which has been a great relief to me. I would have no reservations in highly recommending Queens Meadow Care Home to anyone who is looking for high quality care.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father still remains quite independent, and stubborn at times. He will not mix with other residents. On Thursday 10/12/15 I visited dad, no bed sheet, or duvet on bed.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My sister has been here for 2 years, staff are all very good. No problems at all.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

it is always a pleasure to come as my grandma always gets treated lovely. The staff always do their best and push themselves to the limit to help my grandma here. The staff are lovely and treat you lovely. I would recommend this place to others as it is a lovely place to be.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mam has settled into this home very easily, that is all down to the staff and care she receives from all the helpful and friendly staff in here. It is a blessing knowing she is looked after when I or the rest of my family can't get here. Thank you all.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mam has been made to feel very welcome. Mam only came in for respite but has decided to stay and give up her bungalow. Staff are so friendly and all have a lovely caring way. Sometimes the food is a little below standard and perhaps a big choice should be made available. When we visit we are always greeted as friends which is lovely.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been resident here at this care home for one year now. She has dementia with no capacity and is unable to walk. All the staff are very caring and look after my mam and her needs very well. My mam has settled in very well. After a difficult start the staff are very helpful to both my mother and me. They all do a very good job and deserve the praise I am bestowing upon them. I would recommend Queens Meadow to everyone looking for somewhere for a relative.

How likely would you be to recommend Queens Meadow Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mam was in this care home 8 years ago and even then the care was very good.

How likely would you be to recommend Queens Meadow Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Hill Care

Date: Monday 15 Feb 2016

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July 2014

September 2013

Food Hygiene Rating

Recipient: Queens Meadow Care Home

Date: Monday 09 Sep 2013

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Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Queens Meadow Care Home