Green Lodge Care Home

The Green, Billingham TS23 1ES
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9.6 41 Reviews
  • Green Lodge Care Home, Billingham
Green Lodge Care Home provides residential care, short-term respite care and residential dementia care in a warm and welcoming setting in Stockton-on-Tees.

Rated 'Good' by the CQC (September 2020), Green Lodge Care Home offers spacious en-suite bedrooms, beautiful gardens and accessible communal living rooms for residents to enjoy.
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Care Provided by Green Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Green Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Green Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kelly Levick (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2001
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)

Visiting

  • No restrictions on family or friends visiting.

Parking

  • Private parking to the rear of the building.

Green Lodge Care Home Reviews (41)

9.6

Green Lodge Care Home has a Review Score of 9.6 (9.582) out of 10, based on 12 reviews in the last 2 years.
Over all time Green Lodge Care Home has 41 reviews.

Overall Experience
  • 27
  • 12
  • 2
  • 0
  • 0
Date Published
  • 41
  • 6
  • 9
  • 12
  • 29
Reviewer Connection to Green Lodge Care Home
  • 17
  • 9
  • 6
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Barbara B (Daughter of Resident) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Up until January this year, both my parents were residents in this home. Sadly mum passed away and the care and compassion afforded to the family at this time was exemplary. My dad still lives there and is happy and well cared for by committed and professional staff who treat dad with respect and dignity.
I would not hesitate to recommend this care home to friends and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.582)

Overview of Review Score

The Review Score of 9.6 (9.582) out of 10 for Green Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Green Lodge Care Home is calculated as follows: ( (116 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 142 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Green Lodge Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Kelly

Kelly Levick

Job Title: Home Manager Joined: 2025

Hi, I'm Kelly, and I've worked in the care sector since I was 15 years old - I went from making tea and spending time with residents to becoming a Carer, Senior Carer, Team Leader, Deputy Manager and finally Home Manager.


Over the years, I have supported people with a range of care needs, but I have particularly focused on dementia care and developed a real passion for it. Not only do I bring experience, but I bring compassion and leadership, advocating for high-quality person-centred care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Green Lodge Care Home to verify any information. View our terms and conditions. Green Lodge Care Home has an Enhanced Service - more info.