I would highly recommend Millbeck care home.Edward S(Friend of Resident/Service User)
My good friend has lived at Millbeck for a couple of years now, and she is thriving.K E(Friend of Resident/Service User)
she has told me that staff are fantastic and treat her with dignity and respect at all timesA M(Nephew of Resident/Service User)
I would highly recommend Millbeck care home.Edward S(Friend of Resident/Service User)
My good friend has lived at Millbeck for a couple of years now, and she is thriving.K E(Friend of Resident/Service User)
she has told me that staff are fantastic and treat her with dignity and respect at all timesA M(Nephew of Resident/Service User)
Anchor's Millbeck in Norton is a home supporting up to 30 older people to live a comfortable lifestyle.
The home is situated a short distance away from local shops and amenities, within a leafy village setting and continues to welcome new residents.
The home strives to deliver a range of residential care services, including respite care and long-term care for those who can no longer look after themselves. Millbeck also provides...
Anchor's Millbeck in Norton is a home supporting up to 30 older people to live a comfortable lifestyle.
The home is situated a short distance away from local shops and amenities, within a leafy village setting and continues to welcome new residents.
The home strives to deliver a range of residential care services, including respite care and long-term care for those who can no longer look after themselves. Millbeck also provides care for older people living with dementia.
The care team gets to know customers and works with them to organise wellness activities that match individual and group interests, both in the care home and in the local community.
Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.
Meals are cooked fresh, from locally sourced and seasonal ingredients where possible, and by a highly trained Chef Manager and catering colleagues.
Contact Millbeck to confirm what's included and get a personalised quote:
Fees can vary depending on care needs and other factors. Colleagues at Millbeck will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Millbeck for full pricing details and T&Cs.
Millbeck has a Review Score of 9.6 (9.632) out of 10, based on 18 reviews in the last 2 years.
Over all time Millbeck has 66 reviews.
I honestly couldn't ask for our friend to be in a better care home. Whenever we visit, it's lovely to see how happy they are, and I've genuinely never seen them happier.
The activities the home puts on for the residents are amazing, especially the Halloween decorations and activities they've...
I honestly couldn't ask for our friend to be in a better care home. Whenever we visit, it's lovely to see how happy they are, and I've genuinely never seen them happier.
The activities the home puts on for the residents are amazing, especially the Halloween decorations and activities they've recently organised. It's been fantastic seeing so many residents getting involved, and it really meant a lot to our friend to be part of it all. It's clear that a lot of thought and effort goes into making things special for the residents.
The food is lovely too, and our friend is always complimenting the meals, which is always reassuring to hear. The staff are also brilliant and always make us feel welcome whenever we visit.
A special mention has to go to Debbie, the manager, who is always incredibly friendly, polite and welcoming. She always takes the time to ask how we are and make sure everything is okay, which really does make a difference.
It's a genuinely lovely care home
All the staff are very helpful and are looking after her well. Thank you.
All the staff are very helpful and are looking after her well. Thank you.
Thank you for taking the time to write a review. At Anchor we value all feedback and comments made to us. It is a testament to the hard work and dedication of our colleagues and to the standards that we expect within every Anchor home. I will be sure to share your kind words with the wider team.
Confident that mam is well looked...
Confident that mam is well looked after in a safe and caring environment
Thank you for taking the time to write a review. At Anchor we value all feedback and comments made to us. It is a testament to the hard work and dedication of our colleagues and to the standards that we expect within every Anchor home. I will be sure to share your kind words with the wider team....
Thank you for taking the time to write a review. At Anchor we value all feedback and comments made to us. It is a testament to the hard work and dedication of our colleagues and to the standards that we expect within every Anchor home. I will be sure to share your kind words with the wider team. Your review is important to us and if you would like to share any further comments with me, please email me. Kind regards,
My friend lives at Millbeck Care Home and receives excellent care. He really enjoys gardening and growing his own vegetables, which gives him a wonderful sense of purpose and independence. The staff are fabulous - kind, supportive, and always encouraging residents to take part in activities they...
My friend lives at Millbeck Care Home and receives excellent care. He really enjoys gardening and growing his own vegetables, which gives him a wonderful sense of purpose and independence. The staff are fabulous - kind, supportive, and always encouraging residents to take part in activities they enjoy. The care home is continuously ongoing with projects of improvements the latest project of the garden make over is magnificent i believe the care home were support by a local college who wanted to show there appreciation to millbeck care home on supporting there student on placement to develop health and social care skills & knowledge, I always feel a sense of warmth when visiting my friend I would highly recommend Millbeck care home.
My mother was in Millbeck for 18 months after the death of my father (both in mid 90s). My mother was not suited in any way to care home life. She wasn't sociable and didn't want anyone else's company. She was quite fussy with food, so the majority of the time she didn't want to be at Millbeck, and...
My mother was in Millbeck for 18 months after the death of my father (both in mid 90s). My mother was not suited in any way to care home life. She wasn't sociable and didn't want anyone else's company. She was quite fussy with food, so the majority of the time she didn't want to be at Millbeck, and at times could let staff know this and was on occasions difficult. Staff went out of their way to accommodate her into the life of the home and try to make her final months as best and comfortable as they properly could. They were very patient, understanding and supportive. I would recommend this home unreservedly.
My mother spent eight months living at Millbeck and I bitterly regret that she spent even one day there. My mother was neglected and treated with disdain by the staff. They made no effort to get to know her or to understand how she was affected by dementia. She fell ill due to neglect and was...
Millbeck clearly was not a good fit for my mum. If I was considering a home for a loved one, I would not take a risk on Millbeck as they clearly are not trained or experienced in dealing with people with dementia.
Thank you for your review. The health and wellbeing of our residents is always our top priority. As you know, we are aware of the matters you've raised and are investigating this in line with our complaints process. If you would like to talk anything through or have further questions in the...
Thank you for your review. The health and wellbeing of our residents is always our top priority. As you know, we are aware of the matters you've raised and are investigating this in line with our complaints process. If you would like to talk anything through or have further questions in the meantime, please contact our Customer Relations team at customer.relations@anchor.org.uk or call 0800 731 2020.
Millbeck is such a lovely place, the staff and manager were all so friendly, and the food was lovely with so many choices. My nana always felt safe there, and I knew my nana received amazing care. There's always plenty of activities to do
Millbeck is such a lovely place, the staff and manager were all so friendly, and the food was lovely with so many choices. My nana always felt safe there, and I knew my nana received amazing care. There's always plenty of activities to do
My good friend has lived at Millbeck for a couple of years now, and she is thriving. She says the staff are like her family. When visiting her staff are always kind and polite. My friend has said she wishes she moved in well before she did, she loves it at Millbeck and every staff member, care,...
My good friend has lived at Millbeck for a couple of years now, and she is thriving. She says the staff are like her family. When visiting her staff are always kind and polite. My friend has said she wishes she moved in well before she did, she loves it at Millbeck and every staff member, care, kitchen, house keeping and management.
I have been visiting my auntie at Millbeck Care Home and I have never seen her looking so happy and content in a long time she has told me that staff are fantastic and treat her with dignity and respect at all times and could not praise them enough. Each time I visit , all staff including...
I have been visiting my auntie at Millbeck Care Home and I have never seen her looking so happy and content in a long time she has told me that staff are fantastic and treat her with dignity and respect at all times and could not praise them enough. Each time I visit , all staff including management to housekeepers, make me feel welcome, this gives me peace of mind knowing she is happy and well looked after.
My parents lived at Millbeck, and the staff treat both of them like family, with dignity and respect at all times. The home is second to none.
My parents lived at Millbeck, and the staff treat both of them like family, with dignity and respect at all times. The home is second to none.
I have many experiences with Millbeck Care Home as my mother has been a resident for approximately 18 months now, and I have nothing but praise for every member of staff in the home which I find so much relief, as we have been involved with other homes and not had much luck with them. Millbeck is...
I have many experiences with Millbeck Care Home as my mother has been a resident for approximately 18 months now, and I have nothing but praise for every member of staff in the home which I find so much relief, as we have been involved with other homes and not had much luck with them. Millbeck is so different from all the rest. On a few occasions I have spoken to cares regarding my mum's health, for example in asking if they have noticed a mark on her leg the reply I got was "I have taken a photo this morning and the nurse is coming out to see her today" what more can you ask for anyone. I am due to get my sister moved into Millbeck next week as she has Parkinson's this is the only home I know where she will be looked after like my mum is.
Millbeck is an excellent care home. My mother has been well and affectionately cared for for the last two years. The staff are invariably kind, attentive and efficient, the food is good and I would recommend to anyone.
Millbeck is an excellent care home. My mother has been well and affectionately cared for for the last two years. The staff are invariably kind, attentive and efficient, the food is good and I would recommend to anyone.
I visit the home on an almost daily basis to visit my mother. She moved in and year ago and during that year she has received excellent care. Staff are caring, friendly and helpful. They respect residents dignity and try to consider their likes and dislikes as much as possible. I always feel...
I visit the home on an almost daily basis to visit my mother. She moved in and year ago and during that year she has received excellent care. Staff are caring, friendly and helpful. They respect residents dignity and try to consider their likes and dislikes as much as possible. I always feel reassured that my mum is receiving the best care at Millbeck.
Millbeck is warm & friendly with lovely staff, good food and cosy rooms. I'm really happy with the care my mom receives. We feel she is happy there and we feel welcome each visit. Brilliant outdoor area and activities.
Millbeck is warm & friendly with lovely staff, good food and cosy rooms. I'm really happy with the care my mom receives. We feel she is happy there and we feel welcome each visit. Brilliant outdoor area and activities.
I visit my friend on a fortnightly basis, all the staff from the managers to the care team at millbeck care home amaze me they are so friendly, helpful and very compassionate nothing is ever too much trouble, my friend has lived at millbeck for a number years now due to a deteriorating health...
I visit my friend on a fortnightly basis, all the staff from the managers to the care team at millbeck care home amaze me they are so friendly, helpful and very compassionate nothing is ever too much trouble, my friend has lived at millbeck for a number years now due to a deteriorating health condition, it is such a comfort to myself to see my friend happy and healthy but more importantly very well cared for from the staff, my friend states the meals are wonderful with plenty of choices and very tasty I have to agree as I myself have stayed for meals by pre booking before visiting my friend the day before, my friends room is comfortably decorated with a spacious room and an excellent view of the garden and maintained to the highest of cleanliness, activities are very well planned and displayed throughout the care home with the staff doing some excellent fates throughout the year, I would highly recommend millbeck to my friends and family if they ever required a care home facility.
Millbeck is a warm and friendly with lovely staff. The food is good and rooms are cosy. I am really happy with the care my very good friend receives. I feel she is happy there I am made to feel welcome on every visit, really good activities and outdoor area.
Millbeck is a warm and friendly with lovely staff. The food is good and rooms are cosy. I am really happy with the care my very good friend receives. I feel she is happy there I am made to feel welcome on every visit, really good activities and outdoor area.
Millbeck is such an amazing care home when my nana first went into Millbeck I was so sceptical and worried but I've never felt such contentment with her in there the staff are gorgeous and so welcoming we always feel at ease especially with the manager we know her already we're so lucky to have...
Millbeck is such an amazing care home when my nana first went into Millbeck I was so sceptical and worried but I've never felt such contentment with her in there the staff are gorgeous and so welcoming we always feel at ease especially with the manager we know her already we're so lucky to have Millbeck. My nana is so happy every time we go see her.
Overall a very nice care home but the rooms are getting shabby. Feel they are due some redecoration. Also if we could know the door code to get in would be better instead of waiting outside in the cold for someone to open it. Also my mum says needs more variety in the food options.
Overall a very nice care home but the rooms are getting shabby. Feel they are due some redecoration. Also if we could know the door code to get in would be better instead of waiting outside in the cold for someone to open it. Also my mum says needs more variety in the food options.
Thank you for taking the time to review Millbeck and we are pleased that you rate our care/ support as excellent. I appreciate you taking the time to discuss your feedback with me in terms of your Mum's care. We're happy to update our residents' rooms as needed, by re-decorating and arranging new...
Thank you for taking the time to review Millbeck and we are pleased that you rate our care/ support as excellent. I appreciate you taking the time to discuss your feedback with me in terms of your Mum's care. We're happy to update our residents' rooms as needed, by re-decorating and arranging new curtains etc. Our residents help plan our menus, which are updated each season. However, there are always alternatives available for our residents. The safety of our residents and colleagues is our priority, so our main door remains secure and requires a colleague to open this for visitors. At busier times, this may take a little more time. I'm always happy to discuss all aspects of our care day-to-day life at a mutually convenient time.
My father is very happy at Millbeck. He has an excellent relationship with the staff, who are all patient and kind. As a visitor, I find the staff polite and helpful. They take a genuine interest in my father and do everything possible to make his life in Millbeck a comfortable one. He also tells...
My father is very happy at Millbeck. He has an excellent relationship with the staff, who are all patient and kind. As a visitor, I find the staff polite and helpful. They take a genuine interest in my father and do everything possible to make his life in Millbeck a comfortable one. He also tells me that the food is usually excellent and he can have a glass of wine with his meal!
In recent months and after a number of medical challenges Mum decided to give up her own home and moved to Milbeck Care Home. We were concerned that Mum might not settle having been in her own home for so long. In reality, Mum has settled in really well and has been made to be very welcome. All the...
We are very pleased with how everything has gone over the last months and it's great to see Mum settling in so well.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents and colleagues at Anchor care homes across County Durham and Cleveland are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and...
A care home in Norton is looking to bring together the local community to mark Silver Sunday. Age UK’s Silver Sunday (5 October) is a national day where communities come...
There are no upcoming events for Millbeck.
There are no accreditations posted yet for Millbeck.
There are no Team Members posted yet.
The care home lists weekly fees per person from £1,200 for residential care (respite from £1,300) and from £1,200 for residential dementia care (respite from £1,300). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 30 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millbeck to verify any information. View our terms and conditions. Millbeck has an Enhanced Service -what an Enhanced Service includes.