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Parklands Care Home

New Road, Crook, Durham DL15 8LN
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Parklands Care Home, Crook
Parklands Care Home, Crook
Parklands Care Home, Crook

Parklands offers expert care within a pleasant living atmosphere, ideal for older people's care needs from 55 years, as well as welcoming adults with a learning disability and dementia.

Specialist hoists, baths and beds are in place to suit those with mobility issues, while the home supports healthy eating with a wide choice of homemade foods.

An active lifestyle is supported and needs are assessed regularly as part of a philosophy of care that is focused on the individual.

Care Provided by Parklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,025 - £1,026£1,025 - £1,026
Residential Dementia Care£1,054 - £1,055£1,054 - £1,055
The above fees include the Service User's Stay, Care and Meals.
Any other Services such as Hairdresser, Chiropodist, Tuck Shop for eg. have to be paid out of Personal Allowance. This should be handed to the Senior by the Responsible Person on the day of Admittance. We normally ask for at least £50.00 to cover all Services. this is recorded per Service User and kept in separate pouches.

If you want to go away for the day and have no one to look after your family, or friend, we also provide Day Care (no Bedroom Allowance) which ranges from £80.42 to £91.12, this includes all meals and Care.

Contact Parklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Trims Gym Ltd
  • Private Owned

Person in charge

  • Bindy Kellett(Registered Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (42)

Visiting

  • 24hr visiting is allowed, but if possible, avoid the busy times, ie. meal times: 08:00 - 10:00 - Breakfast 12:00 - 13:30 - Lunches 16:00 - 17:00 - Tea

Parking

  • Limited Parking at the Care Home, but a car park next to the Care Home. When travelling: If the Care Home is on the right, turn right into the road immediately after the Park, the Care Home sign will be on the left. when turning into the driveway. If the Care Home is on the left, take the entrance on the left, immediately after the Care Home sign.

Parklands Care Home Reviews (51)

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9.3

Parklands Care Home has a Review Score of 9.3 (9.338) out of 10, based on 11 reviews in the last 2 years. Over all time Parklands Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from M B (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience

I am happy with the care my mother receives. If there is ever a problem I am informed straight away. I am also happy with the plan that is in place.

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Review from Brian H (Son of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience
I find this care home very good for my father, he is 99 and has very few care needs.

When he does need assistance the staff are very capable and caring. They always keep is informed and up to date.

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Review from Carole S (Daughter of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

My mother is happy at Parklands Care Home. She now laughs all the time and talks very well and likes all the staff and residents.

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Review from Julie H (Granddaughter of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

Parklands is a fantastic place for my Granda to live. The carers are lovely with him. Everyone so friendly. It is very homely. Any problems are sorted asap. Granda is very happy here.

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Review from D T (Son of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

I have found that since my mother entered Parklands nearly three years ago, the occupancy has doubled without seeing a marked addition to the staff.

Reply from Eileen Jarmain, Manager at Parklands Care Home

The occupancy of Parklands has indeed increased, along with the staffing levels. We are governed by CQC and must provide an appropriate level of trained staffing levels to holistically care for the client group we are registered to care for, however, I now plan to provide a daily staffing list...  

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Review from James M (Nephew of Resident) published on 19 August 2016 Submitted via Postal Card
Overall Experience
As my aunt was not one of the easiest person to deal with, she had the usual resentment that most old people have of going into a home, the staff did a first class job in looking after her.

The night she died one of the senior carers gave me great support. I think this home does a first class job in difficult circumstances. My aunt was in the home just over a year and I found the staff dedicated to their work.

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Review from David B (Son of Resident) published on 15 June 2016 Submitted via Postal Card
Overall Experience

My mother spent 4 weeks in Parklands after some time in hospital. Our initial impression of the care home was very good. We were impressed but the cleanliness, the rooms, the facilities and especially the food and the attitude of the staff. After my mother was admitted we were not at all disappointed she improved rapidly both mentally and physically over the time she was there. The staff were unbelievably good, quickly building a caring relationship with the residents. I cannot praise the establishment and staff too much. I would certainly recommend the care home to anyone looking for a safe, friendly and professional home for placing a relative.

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Review from S B (Son of Resident) published on 1 April 2016 Submitted via Postal Card
Overall Experience
I found every aspect of this care home excellent, it is the first time we have had to use such care and everybody has enabled our family to feel more comfortable in mind and ease our stress during a very difficult period.

Although we have only had temporary stay we will have no hesitation in using Parklands for all our future short term or long term needs.

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Review from Jack B (Grandson of Resident) published on 1 April 2016 Submitted via Postal Card
Overall Experience
From the moment I walked in I could see straight away that everyone was looked after in a warm and respectful manner. The staff made me feel confident and comfortable which was massively reassuring for me.

The facilities are excellent and the overall management is brilliant. Overall everything is excellent and I would have no problem in recommending this home.

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Review from J A (Nephew of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

The home was clean, the staff and management were friendly and excellent. A really good home.

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Review from J A (Niece of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

We have has an aunt in this home and we have found her care was excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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