Lambton House

New Lambton Village, Fence Houses, Houghton le Spring DH4 6DE
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9.9 70 Reviews
  • Lambton House, Houghton le Spring
Lambton House is a family owned residential care home, situated in open countryside on the outskirts of Bournmoor, near to Chester-le-Street & Houghton-le-Spring, not far from the historic city of Durham.

With 57 ensuite bedrooms, communal areas, a quiet library lounge & in-house hairdressing salon, the original twentieth-century property has been seamlessly extended to be spacious, light, comfortable & dementia-friendly.

An exceptional living environment has been created to encompass all the needs and requirements for any person in need of care, comfort, compassion and friendship.

The home is surrounded by beautiful landscaped gardens offering residents and visitors a peaceful and tranquil setting to enjoy open country views beyond the home's boundaries. The garden hosts outdoor entertainment events during the summer.

Lambton's garden is also home to the 'Residents' Rainbow Tearoom' and 'Pit Stop Bar'. The tearoom opened Aug 2020 is a social meeting place for residents and families to use. In May 2021 the residents' private 'Pit Stop Garden Bar' was opened offering another social stimulation meeting place. The snug-style bar is also in the main garden building with a local mining heritage and reminiscence themed interior. The bar is heated and offers visitors a TV, magnetic dartboard, dominoes and card games.
The garden building has a toilet.

In 2023, a cinema projector and large drop down screen was installed in the home for resident film evenings.

The Lambton team consists of senior care managers, professionally trained carers, activities co-ordinators, domestic, maintenance, housekeeping & kitchen staff.

Lambton House is registered with the National Dignity Council, promoting and committing to Dignity in Care. It is also a member of NAPA, (National Activity Providers Association).
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1135 – £1135
  • Self-Funded Residential Dementia Care: £1135 – £1135
  • RESPITE Self-Funded Residential Care: £1275 – £1275
  • RESPITE Self-Funded Residential Dementia Care: £1275 – £1275

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
We suggest residents arrive with a personal allowance which can be used for some additional services such as chiropodist , dental and optician visits , tuck shop and hairdressing .
We have an on site hair salon with hairdresser visiting weekly.

These prices are only a guideline, please contact Lambton House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lambton House Ltd

Person in charge

  • Marie Grant (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Self funding and Local Authority funded residents
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Lambton House politely request that families and friends of residents please make an advance courtesy call to the home to advise that you intend to visit residents here or take residents out of the home.
    Advance notice courtesy calls particularly relevant if you wish to reserve visiting time in the Library or the heated Tearoom or Bar.
    Advance notice also helps the housekeeping team who can prioritise bedrooms where resident bedroom visits taking place.
    Protected meal times
    12pm to 1pm
    Visitors politely requested to leave by 11.45am
    and 4pm to 5pm
    Visitors politely requested to leave by 3.45pm


    Please electronically sign in and out of the building in entrance porch.

Parking

  • On site parking available for approximately 15 vehicles .
    Front Access gate area must be left clear for Emergency Vehicle Access. There is a Community Public Access Defibrilator in the car park.

Lambton House Reviews (70)

9.9

Lambton House has a Review Score of 9.9 (9.873) out of 10, based on 24 reviews in the last 2 years.
Over all time Lambton House has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lambton House
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Total of 70, showing 21-40
Review from Stewart M (Son of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam arrived at Lambton House Care Home June 2023, if anyone in our position can imagine it was a difficult journey for us all. To choose a home that would possibly become my mam's home, but luck was on our side as the home itself is so fitting and the welcome we all received the first day on arrival
and still remains to continue was so thoughtful, helpful and very supportive. It was a sunny day and we were fortunate to spend our afternoon in the surroundings of the beautiful gardens, tearoom and the residents' bar entertained by a talented singer, it was an exceptional day. The tearoom and bar are places we use, it’s a pleasure to enjoy as well as the beautiful gardens, especially in the spring and summer. I have left the very best to last, the management and staff who arrange the very best of care within Lambton House, every member of staff within the home is friendly, thoughtful and so caring, if we have a problem to share they listen and assist immediately, a big thank you to all the staff.
Reply from Marie Grant, Registered Manager at Lambton House

Thank you very much for taking the time to share your thoughts and provide feedback to us, which is of great benefit and value to the team. Your support is very much appreciated.

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Review from L B (Daughter of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum entered the home at the end of March 2023. She was made to feel welcome from the outset. The carers are marvellous - they are lovely to Mum and genuinely want to take care of her. Activities are appropriate; they are many and varied to cater for everyone. The carers encourage Mum to join in the
activities that she is able to manage.
Reply from Marie Grant, Registered Manager at Lambton House

I appreciate your positive comments and thoughts on the home. All feedback is valued and is passed on to the care team. Thank you for taking time to write a review.

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Review from L H (Daughter of Resident) published on 15 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Lambton House for almost six months now, the level of care he receives is exceptional, I have no doubt that after visiting many other homes that Lambton House is unique in the care the residents receive, various daily activities, professional singers, which in summer months families
can enjoy, lovely bedroom, the pit stop bar and the tea room are an added bonus. Dad loved going on a visit that was on his wish list. The staff also give up their free time to attend some events and take the residents out. Food was always nice but following the appointment of a new chef it’s outstanding, would be a nice idea if we could purchase some of the homemade cake to have with a cuppa when visiting which could generate funds for the resident's activities. I am kept well informed about Dad's well-being and feel I could contact Lambton at any time to chat about Dad. All the staff are dedicated and hard-working, with the care for the residents at the core of everything they do.
Reply from Marie Grant, Registered Manager at Lambton House

Thank you for your feedback and for taking the time to review our care home.

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Review from Louisa C (Wife of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Standard of care is excellent. Food is very good. All staff are excellent.
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Review from Sharon C (Daughter of Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Lambton House Care Home for just over 12 months now. She has settled in really well. The Staff and Management have been excellent in their care, patience and encouragement in helping mum settle into her new home. Entertainment and activities are second to none. Also, beautiful outdoor
area with gorgeous tearooms and verandah. It gives us great peace of mind that she is getting well looked after with lovely home-cooked meals and snacks.
The social media page helps us feel more connected and see what she and the other residents are doing throughout the week.
I would highly recommend Lambton House Care Home to anyone looking for a caring residential home. The Staff and Management team do an excellent job.
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Review from Christine T (Friend of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have someone resident in this care home with dementia and all I can say is the care received is exceptional. The staff and management are a credit to their profession. The residents' well-being and care is first and foremost. They have plenty of activities and entertainment, it is like a home from
home. Cleanliness is 100%. I have visited a couple of care homes locally and there is no comparison. I highly recommend Lambton Care Home 100%.
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Review from Alison B (Daughter of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care our mum receives is brilliant, every member of staff is so kind, caring, thoughtful and everyone is welcoming, smiling, laughing making Lambton House a happy place to be. Thank you so very much.
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Review from Andrew K (Son of Resident) published on 26 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given at Lambton House is outstanding. All members of the team really care about the residents and go the extra mile to keep them happy and engaged. Moreover, the home itself is kept to a really high standard and the grounds outside are wonderful. The team constantly arrange a large number
of varied activities for the residents. I believe my dad is very happy there and I have great peace of mind knowing he is at Lambton Care home and being looked after by a wonderful team.
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Review from P D (Daughter of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Lambton House Care Home for fifteen months now and I have had only positive experiences of Lambton House, the facilities and its staff.
There is regular entertainment, e.g. singers. The entertainment co-ordinators keep my mum amused with bingo, arts/crafts to name a few. My mum
has built some lovely relationships with the staff who evidently genuinely care about her.
The staff communicate effectively with me on a regular basis which is reassuring and they are now very familiar with her as an individual in respect of her needs, both physically and emotionally.
There has been a new chef of late and the food, my mum reports, is even better than before! She particularly loves fish and chip Friday and the food-tasting evenings that are put on when residents can sample a range of different foods, e.g. Chinese.
I would wholeheartedly recommend Lambton House to anyone looking for a caring residential home for a loved one.
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Review from Beverley S (Daughter of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care is at the heart of every action taken place in Lambton House Care Home. Staff treat residents with dignity and respect. The team are mindful of what people like and dislike and engages with them throughout the entire day.
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Review from K T (Daughter of Resident) published on 28 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home meets my mother's needs. She is clean well fed, warm and happy. All of the staff are great and do a good job. They are very friendly and accommodate our visits very well. There is plenty of activities to keep everyone entertained and engaged. Pleased we found this home.
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Review from T P (Husband of Resident) published on 28 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience, up to now, is that this home is at the very top of the care home league if there is such an animal. It has that homely atmosphere about it which must be so hard to accomplish with so many people with so many different health or mental problems. The home is kept scrupulously clean. It
doesn't have that horrible smell of body waste and unwashed bodies at all. A fault I found and encountered sometimes in the work I did before retirement. This is because of the attention the staff carry out to the health, well-being and cleanliness to the residents, and of course the cleanliness of the home. This care and attention to all I have said that I bless and value the day the management accepted my loved one into their care. Also, I must mention the activities staff who do a wonderful, difficult job in keeping the residents attended and occupied. Finally, my thanks and gratitude to the management for keeping us aware of what our loved ones are up to through social media.
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Review from Jean S (Friend of Resident) published on 28 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend of 45 years was admitted to Lambton House in November and has settled better than her son and I anticipated. She was very lonely at home after her husband died in February 2019. She lost friends during Covid and her short term memory deteriorated and she became depressed. Since moving into
Lambton her mood has lifted and our fun loving friend has returned. Staff are very professional and all residents are treated with respect and dignity. Activities/entertainment is fantastic, with lots of social interaction. A big thank you to all Lambton staff for the care and support given to our loved ones. In my opinion this is a well managed 5 star residential care home.
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Review from Frances C (Daughter of Resident) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place this is. Everything is organised to provide the residents with the best experience possible. The staff are really caring and there are loads of activities and events to keep the residents busy and entertained. The rooms are really nice and kept spotless and the garden is just lovely.
My mam is really happy here and I am so grateful to the staff for looking after her so well.
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Review from Marie O (Daughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been at Lambton House for three months now and I can honestly say I could not be happier with the care she is receiving. The staff are so kind, always there with a smile, a joke or words of encouragement, they are very approachable and always ready to help. Mam thoroughly enjoys the activities
and entertainment from hair and beauty to bingo, dominoes, and the garden and grounds, which are extensive and include a pub and tea room! To quizzes and crafts and baking - the list is endless, as it would seem is the energy of Lambton House staff! Mam has a beautiful room, everything is so immaculately clean She is so well looked after. It was such a worry placing her in care but I am delighted we found Lambton House, a big thank you to each and every member of staff who has helped mam to settle and who care for her with such kindness, empathy and compassion You are all amazing!
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Review from Louise R (Daughter of Resident) published on 19 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic friendly staff, plenty of activities for residents, the residents are kept entertained and involved every day. Mam is really happy here, especially with the fabulous garden which residents are encouraged to enjoy in the summer. The rooms are kept clean and tidy, I could not fault it.
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Review from Gary A (Son of Resident) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We put my dad in for respite while we were on holiday. The staff couldn’t have been better going over and above what they needed to do. My dad enjoyed it very much. It was very clean and very professional, and the garden is amazing. Would definitely recommend.
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Review from Alison R (Daughter of Resident) published on 17 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even though I have not been able to visit my Mum in person for a long time, I Skype with her regularly from overseas. Mum finally gets the pampering she deserves when she has her hair, nails and makeup done and I think she quite enjoys it! She has even resumed reading for pleasure. I cannot say enough
good things about all of the staff who go out of their way to greet the residents cheerily and treat them with dignity, respect and humour and behind-the-scenes staff who ensure the internet connections run as smoothly as possible.
And all of this in a pandemic, which has challenged everyone. Staff provide an absolutely essential service and you are very much appreciated by the residents, their families and friends. Nothing would function without your constant care, diligence and kindness. It has been an absolute godsend seeing regular Facebook posts and knowing Mum is happy and well. Thank you so very much!
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Review from Susan P (Daughter of Resident) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased we found this care home it is perfect. Dad was in the process of being tested for Dementia, but he came in here for 2-weeks respite, to give Mam a rest. After 3-days he was asking when he could come back after his stay had ended, he absolutely loved it. The respite was extended for
a week as he was joining in with activities and entertainment, which he wouldn’t do at home and they have got him in a great routine instead of sleeping all day. Friends and family don’t recognise him now, he is a different man. They have even managed to get him to go to the hospital appointments, which he would not do from home. After his third week, he got his diagnosis, and he had Alzheimer’s. After we talked to him, he wanted to stay here permanently so Mam could now rest. He is always complimenting the staff, he says he wants for nothing and they will do anything for him and that the food is great. We would definitely recommend this care home.
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Review from Ronald E (Son of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Lambton House for 8 weeks respite and we have found that the facilities are very good and the staff very caring. My mother particularly likes the entertainment that is provided, especially when the weather is nice and able to watch in the garden outside the delightful tea room
and Pitstop Bar. She also looks forward to visiting the Hair Salon every Friday to have her hair washed, blow-dried and have a natter with the hairdresser and other residents. Mother did not want to leave her own home as no one would but has decided to stay at Lambton House as a permanent resident.
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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Lambton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.873 for Lambton House is calculated as follows: ( (266 Excellents x 5) + (8 Goods x 4) + (4 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 283 Ratings = 4.873
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lambton House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (7)

Marie

Marie Grant

Job Title: Registered Manager Joined: 1993

Marie is a dedicated healthcare professional and is a qualified registered manager.


Her commitment is demonstrated through 30 years of experience in providing care and support to elderly people at Lambton House.


She is a passionate, knowledgeable and dynamic leader who is determined to deliver the highest standards of care and quality of life for all of the residents at Lambton.
Marie understands the essential need for continuous learning, teamwork and delegation and values her colleague's input to the successful running of Lambton.
She remarks “ I believe that without a sense of teamwork in caring, there can be no sense of community.
We foster a transparent and open culture at Lambton House, with common goals for high standards throughout all aspects of our service. Our entire team has a mix of role-relevant skills and experience. I'm extremely proud of the service we run and the environment we have created for our staff and residents.”


When she’s not at Lambton House, Marie enjoys travelling and spending quality time with family and friends.


If you would like to find out more information about Lambton House, Marie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Carrie

Carrie Beattie

Job Title: Deputy Manager Joined: 2011

Carrie has Achieved a Level 5 diploma in leadership for Health and Social Care and has a wealth of experience in her care management role at Lambton.


She is a highly motivated individual with a strong determination to enable and empower residents to live as independently as possible.


When not working at Lambton she enjoys walks in the country with family and pets.

Lindsey

Lindsey Fox

Job Title: Deputy Manager Joined: 2022

Lindsey joined the Lambton team in spring 2022. She is an experienced healthcare professional having previously managed a unit in a large dementia-focused care home.


She is currently working towards her NVQ level 5.

Sarah

Sarah Scorer

Job Title: Senior care manager Joined: 2016

Sarah has achieved Level 3 diploma in leadership in Health and Social Care.
She has been a part of the Lambton team since 2016 and has become an integral and valued member of the senior care team.
Outside of Lambton Sarah enjoys keep fit classes and socialising with friends and family.

Carli

Carli Bell

Job Title: Senior Care Manager Joined: 2022

Carli is an experienced social care professional having started work in the care sector in 2009.


Carli is a friendly and passionate care manager with a positive attitude.


She joined the care team at Lambton early in 2022 and is now a key member of our team.


You will hear her before you see her!

Paige

Paige Mullholland

Job Title: Senior Care Manager Joined: 2020

An experienced care professional, with NVQ level 3 in Health and Social Care.


Paige joined the care team at Lambton early in 2020 and is now a valued member of our Senior Care team.


Paige enjoys getting to know all of our Residents as individuals, by understanding their likes and dislikes. She values high-quality, person-centred, and, most importantly, kind care.

Emma

Emma Moss

Job Title: Senior Care Manager Joined: 2022

An experienced care professional, with NVQ level 3 in Health and Social Care.


Emma joined the care team at Lambton early in 2022 and is now a key member of our team.


When not working in her care role Emma enjoys time with her family and socialising with friends.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lambton House to verify any information. View our terms and conditions. Lambton House has an Enhanced Service - more info.