Lambton House

New Lambton Village, Fence Houses, Houghton le Spring DH4 6DE
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9.9 70 Reviews
  • Lambton House, Houghton le Spring
Lambton House is a family owned residential care home, situated in open countryside on the outskirts of Bournmoor, near to Chester-le-Street & Houghton-le-Spring, not far from the historic city of Durham.

With 57 ensuite bedrooms, communal areas, a quiet library lounge & in-house hairdressing salon, the original twentieth-century property has been seamlessly extended to be spacious, light, comfortable & dementia-friendly.

An exceptional living environment has been created to encompass all the needs and requirements for any person in need of care, comfort, compassion and friendship.

The home is surrounded by beautiful landscaped gardens offering residents and visitors a peaceful and tranquil setting to enjoy open country views beyond the home's boundaries. The garden hosts outdoor entertainment events during the summer.

Lambton's garden is also home to the 'Residents' Rainbow Tearoom' and 'Pit Stop Bar'. The tearoom opened Aug 2020 is a social meeting place for residents and families to use. In May 2021 the residents' private 'Pit Stop Garden Bar' was opened offering another social stimulation meeting place. The snug-style bar is also in the main garden building with a local mining heritage and reminiscence themed interior. The bar is heated and offers visitors a TV, magnetic dartboard, dominoes and card games.
The garden building has a toilet.

In 2023, a cinema projector and large drop down screen was installed in the home for resident film evenings.

The Lambton team consists of senior care managers, professionally trained carers, activities co-ordinators, domestic, maintenance, housekeeping & kitchen staff.

Lambton House is registered with the National Dignity Council, promoting and committing to Dignity in Care. It is also a member of NAPA, (National Activity Providers Association).

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1135 – £1135
  • Self-Funded Residential Dementia Care: £1135 – £1135
  • RESPITE Self-Funded Residential Care: £1275 – £1275
  • RESPITE Self-Funded Residential Dementia Care: £1275 – £1275

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
We suggest residents arrive with a personal allowance which can be used for some additional services such as chiropodist , dental and optician visits , tuck shop and hairdressing .
We have an on site hair salon with hairdresser visiting weekly.

These prices are only a guideline, please contact Lambton House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lambton House Ltd

Person in charge

  • Marie Grant (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Self funding and Local Authority funded residents
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Lambton House politely request that families and friends of residents please make an advance courtesy call to the home to advise that you intend to visit residents here or take residents out of the home.
    Advance notice courtesy calls particularly relevant if you wish to reserve visiting time in the Library or the heated Tearoom or Bar.
    Advance notice also helps the housekeeping team who can prioritise bedrooms where resident bedroom visits taking place.
    Protected meal times
    12pm to 1pm
    Visitors politely requested to leave by 11.45am
    and 4pm to 5pm
    Visitors politely requested to leave by 3.45pm


    Please electronically sign in and out of the building in entrance porch.

Parking

  • On site parking available for approximately 15 vehicles .
    Front Access gate area must be left clear for Emergency Vehicle Access. There is a Community Public Access Defibrilator in the car park.

9.9

Lambton House has a Review Score of 9.9 (9.873) out of 10, based on 24 reviews in the last 2 years.
Over all time Lambton House has 70 reviews.

Overall Experience
  • 58
  • 10
  • 1
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Date Published
  • 70
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  • 24
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Reviewer Connection to Lambton House
  • 35
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  • 1
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Total of 70, showing 61-70
Review from A T (Wife of Resident) published on 14 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very upset at my husband having to go into care but from day one I felt very welcome and my husband was in safe hands. The staff are so friendly and clearly enjoy their work. The care and attention from staff, GP and other medical personnel have been second to none. The activities and entertainment
programmes are excellent, the food looks delicious and the staff go out of their way to meet the activities that my husband likes e.g. going into the garden. Well done.
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Review from Elaine H (Friend of Resident) published on 14 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are amazing. So caring to all residents. Nothing is too much trouble. All residents treated with dignity and love. Staff are so patient with dementia residents. Laundry is done to a high standard. Good level of entertainment and fayres throughout the year. Staff family members help out at
events which shows commitment from everyone. The maintenance/cleaners/kitchen team are so helpful.
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Review from Michelle T (Daughter of Resident) published on 11 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam came into this care home under different circumstances to maybe many other residents. She settled in straight away, which was my main worry. The staff were amazing people. She feels comfortable in there as its like a home away from home. Staff are friendly and easy to get along with, nothings
a problem at any time of day. Always welcome when you ring at any time. I would definitely recommend this care home to anyone/family with a difficult decision to make.
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Review from Jeanne B (Daughter of Resident) published on 11 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I looked at several care homes for our mother.
From our initial visit, we found the home had a very friendly and homely feel.
The staff are all very dedicated and friendly; nothing is a problem.
We could not have chosen a safer home form our mother, especially now during the covid-19
pandemic. I feel the staff have gone above and beyond to keep all residents and themselves safe and well.
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Review from B C (Daughter of Resident) published on 30 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It feels like one big family home. The staff are very kind and caring to residents and family alike. Personal and medical needs are carried out efficiently. Rooms, communal areas and food are clean and of a good standard.
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Review from Kirsty T (Daughter of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff allowed me to use their personal iPads to video and see Mum, which makes such a difference in lockdown. Mum always looks happy and smiling with a story to tell about a picnic or afternoon tea they have had, which is very reassuring for family members.
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Review from Debbie M (Friend of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would totally recommend Lambton House to anyone who is considering using a care home.
The home itself is lovely and clean; they have nice, bright public areas and comfortable rooms. The staff are amazingly friendly and extremely helpful; always a warm welcome no matter what time of day you call.
If anyone is looking for a care home, you need to put Lambton House at the top of your list.
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Review from Tracey M (Daughter of Resident) published on 9 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every staff member shows care and commitment in what had been a very difficult time for myself and my family, it is a home from home, words are not enough to show our appreciation. As my mam says “they are all angels”.
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Review from Paul L (Son of Resident) published on 9 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lambton House are very dedicated and caring. During this difficult time (COVID-19) video call sessions have been provided to keep in contact with loved ones. I can honestly say that I am content knowing my mother is in there being looked after by a set of wonderful carers and management
team. I would recommend Lambton House to anyone.
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Review from Jill B (Daughter of Resident) published on 9 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are doing a great job in the current situation with restricted visits due to the coronavirus precautions.
They show exceptional care and compassion and are ensuring spirits and morale are kept high.
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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Lambton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.873 for Lambton House is calculated as follows: ( (266 Excellents x 5) + (8 Goods x 4) + (4 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 283 Ratings = 4.873
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lambton House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (7)

Marie

Marie Grant

Job Title: Registered Manager Joined: 1993

Marie is a dedicated healthcare professional and is a qualified registered manager.


Her commitment is demonstrated through 30 years of experience in providing care and support to elderly people at Lambton House.


She is a passionate, knowledgeable and dynamic leader who is determined to deliver the highest standards of care and quality of life for all of the residents at Lambton.
Marie understands the essential need for continuous learning, teamwork and delegation and values her colleague's input to the successful running of Lambton.
She remarks “ I believe that without a sense of teamwork in caring, there can be no sense of community.
We foster a transparent and open culture at Lambton House, with common goals for high standards throughout all aspects of our service. Our entire team has a mix of role-relevant skills and experience. I'm extremely proud of the service we run and the environment we have created for our staff and residents.”


When she’s not at Lambton House, Marie enjoys travelling and spending quality time with family and friends.


If you would like to find out more information about Lambton House, Marie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Carrie

Carrie Beattie

Job Title: Deputy Manager Joined: 2011

Carrie has Achieved a Level 5 diploma in leadership for Health and Social Care and has a wealth of experience in her care management role at Lambton.


She is a highly motivated individual with a strong determination to enable and empower residents to live as independently as possible.


When not working at Lambton she enjoys walks in the country with family and pets.

Lindsey

Lindsey Fox

Job Title: Deputy Manager Joined: 2022

Lindsey joined the Lambton team in spring 2022. She is an experienced healthcare professional having previously managed a unit in a large dementia-focused care home.


She is currently working towards her NVQ level 5.

Sarah

Sarah Scorer

Job Title: Senior care manager Joined: 2016

Sarah has achieved Level 3 diploma in leadership in Health and Social Care.
She has been a part of the Lambton team since 2016 and has become an integral and valued member of the senior care team.
Outside of Lambton Sarah enjoys keep fit classes and socialising with friends and family.

Carli

Carli Bell

Job Title: Senior Care Manager Joined: 2022

Carli is an experienced social care professional having started work in the care sector in 2009.


Carli is a friendly and passionate care manager with a positive attitude.


She joined the care team at Lambton early in 2022 and is now a key member of our team.


You will hear her before you see her!

Paige

Paige Mullholland

Job Title: Senior Care Manager Joined: 2020

An experienced care professional, with NVQ level 3 in Health and Social Care.


Paige joined the care team at Lambton early in 2020 and is now a valued member of our Senior Care team.


Paige enjoys getting to know all of our Residents as individuals, by understanding their likes and dislikes. She values high-quality, person-centred, and, most importantly, kind care.

Emma

Emma Moss

Job Title: Senior Care Manager Joined: 2022

An experienced care professional, with NVQ level 3 in Health and Social Care.


Emma joined the care team at Lambton early in 2022 and is now a key member of our team.


When not working in her care role Emma enjoys time with her family and socialising with friends.

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