Langley Park Care Home

Front Street, Langley Park, Durham DH7 9YY
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9.8 94 Reviews
  • Langley Park Care Home, Durham
Langley Park Care Home provides high quality person-centred care delivered by a compassionate team dedicated to making a positive difference in people's lives.

The residential care setting accommodates elderly people and people living with dementia and a range of specialist care needs, such as Down Syndrome and Parkinson's Disease.

The home has 46 single rooms of which five have ensuite facilities.

Residents benefit from a range of facilities, including a bar/cafe on the premises and a lovely garden to enjoy the sun when the weather allows.

Care Provided by Langley Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1265
  • Self-Funded Residential Dementia Care: from £1320
  • RESPITE Self-Funded Residential Care: from £1265
  • RESPITE Self-Funded Residential Dementia Care: from £1320

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Langley Park Care Home to find out the exact price for your requirements.

Contact Langley Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Langley Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Sarah Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors Always Welcome

Parking

  • Designated parking areas to the rear and side of the building

9.8

Langley Park Care Home has a Review Score of 9.8 (9.765) out of 10, based on 23 reviews in the last 2 years.
Over all time Langley Park Care Home has 94 reviews.

Overall Experience
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  • 10
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Date Published
  • 94
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  • 23
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Reviewer Connection to Langley Park Care Home
  • 43
  • 13
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  • 3
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  • 1
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Total of 94, showing 81-94
Review from S A (Daughter of Resident) published on 30 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's care couldn't have been better. The staff were kind, compassionate and would go the "extra mile" to ensure those in their care were looked after to the highest standards. Nothing was too much trouble, not only for the residents but for family and friends visiting. They not only took care
of the residents but they also befriended them establishing a good rapport, talking to them as equals and making every effort to include everyone in the many activities they arrange. When my mother's health, unfortunately, began to deteriorate we were kept informed and included in every aspect of her care and wellbeing. She was kept clean, comfortable and pain-free in her final days. We couldn't have wished for anything more from them for our mother.
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Review from E H (Daughter of Resident) published on 23 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care for my mother. Nothing too much trouble for the staff, every effort made to encourage and include mam in all activities.
We (relatives and visitors) were always made welcome whatever time we arrived. My mother became ill and unfortunately passed away. She had excellent care and we
were informed every step of the way and were with her when she passed away. The staff looked after us (her family) with the same care as was offered mam, nothing was too much trouble.
I made many friends with the staff and residents whilst visiting mam. I still call in to see everyone and am made very welcome every time.
Reply from Ronnie Cavanagh, Marketing at Langley Park Care Home
Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Langley Park Care Home. We understand how upsetting it must have been, and are so pleased…read more
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Review from Margaret J (Niece of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is highly satisfactory. Very good to patients. Good food. My aunt was a nursing sister. She is very happy and content. I don't think she could do any better. Staff are very helpful.
Reply from Ronnie Cavanagh, Marketing at Langley Park Care Home
Thank you, Margaret, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Langley Park Care Home was so positive. All of…read more
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Review from J B (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for more than eight years and although her health has deteriorated, the care and consideration she receives has not. Staff are always cheerful and establish a good rapport with both relatives and residents. They deserve more recognition, certainly in financial terms, for
the tasks they undertake!
Reply from Ronnie Cavanagh, Marketing at Langley Park Care Home
Thank you for your comments about your recent experience at Langley Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of…read more
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Review from N H (Son of Resident) published on 8 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has vascular dementia. I have found it difficult to understand the illness. The staff will always help to intervene with help and advice.
Any medical problems, the staff always get the doctor or nurse out.
The home is well kept. Visiting can be done most of the day or night.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Langley Park Care Home
Thank you for your comments about your recent experience at Langley Park Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of…read more
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Review from F L (Resident) published on 14 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here a while now and all I can say is, this is a fantastic home with great staff and an excellent manager who has helped me a lot.


My opinion applies to all the time I have been here.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Langley Park Care Home
Thank you. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Langley Park Care Home has been so positive. All of our…read more
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Review from J H (Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy at this home and find everything good.


I also enjoy my time here because of all activities and staff and everyone are very kind. The food is lovely and the home is clean and tidy.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Langley Park Care Home
Thank you for sharing your experience of living at Langley Park Care Home. We are so pleased to hear that you are enjoying life at our home and we love having you as part of our family here! It's…read more
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Review from Judith P (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of all the staff, the move was so quick and they kept me informed of everything, anything I asked was answered and seen too. Everybody made my mother feel very welcome and they all went out of their way to make her feel comfortable and at home.
She was always treated with
respect.
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Review from Gillian A (Friend of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I started to visit my friend when she became a resident of Langley Park in November 2013. The care she was given was excellent. I was also looked after on my views and kept up to date on everything. I found the staff, from management to kitchen, were pleasant and helpful at all times. My friend passed
away on November 2016, but I still visit the home as I made some good friends there. The atmosphere is lovely and welcoming. In my opinion, the staff at Langley Park are a real credit to Four Seasons and I have already recommended the home to people I know.
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Review from Phillip C (Son of Resident) published on 3 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was amazed at how quickly my mother settled in at the home. The difference in her behaviour was a joy. Many of her friends and family friends have enquired after her and we - 2 brother and a sister - have been able to say how happy we have been with the care she is getting. We are all very impressed
with the staff. They are superb. Thank them, please.
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Review from D L (Son of Resident) published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are welcoming, caring and friendly. Home made food is plentiful and help is given at mealtimes where needed. Rooms are clean and warm. A coffee morning is held weekly for residents, family and members of the local community are all welcome.
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Review from E H (Daughter of Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise the staff enough for their dedication and hard work. My dad is well cared for, the staff are very helpful and always keep you up to date with things. I would recommend the care home to anyone.
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Review from A H (Wife of Resident) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this care home for over two years now and has had the best of treatment. The staff are all friendly and they treat their patients with dignity as well as care. This home will be my first choice to go into should the need arise.
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Review from George S (Son of Resident) published on 7 December 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been here for over a year now. The staff have been excellent in their care of him, they are always very professional but in a very caring way. They do their very best to keep him happy.
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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Langley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for Langley Park Care Home is calculated as follows: ( (208 Excellents x 5) + (57 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 268 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langley Park Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (2)

Sarah

Sarah Jones

Job Title: Home Manager Joined: 2008

Meet Sarah Jones.
Sarah has been an integral part of Langley Park Care Home since December 2008, beginning her career as a carer after completing her college placements at the home. Over the years, Sarah has steadily advanced through various roles, including senior carer and deputy manager, before being appointed as care home manager in November 2020.


Her journey is a testament to her dedication, hard work, and passion for providing exceptional care. Along the way, Sarah earned her Level 5 NVQ in Health and Social Care Management, giving her the skills and expertise to effectively manage and lead the team at Langley Park. Her deep understanding of the home, having worked in several capacities, allows her to create a warm, supportive environment for both residents and staff.


Sarah’s long-standing commitment to Langley Park Care Home and her hands-on approach ensure that residents receive the very best care, with a focus on dignity, respect, and well-being.

at

at Langley Park

Job Title: Care Team

Meet the care team at Langley Park!

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