Langley Park Care Home

Front Street, Langley Park, Durham DH7 9YY
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9.8 91 Reviews
  • Langley Park Care Home, Durham
Langley Park Care Home provides high quality person-centred care delivered by a compassionate team dedicated to making a positive difference in people's lives.

The residential care setting accommodates elderly people and people living with dementia and a range of specialist care needs, such as Down Syndrome and Parkinson's Disease.

The home has 46 single rooms of which five have ensuite facilities.

Residents benefit from a range of facilities, including a bar/cafe on the premises and a lovely garden to enjoy the sun when the weather allows.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1265
  • Self-Funded Residential Dementia Care: from £1320
  • RESPITE Self-Funded Residential Care: from £1265
  • RESPITE Self-Funded Residential Dementia Care: from £1320

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Langley Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Jones (Home Manager)

Local Authority / Social Services

Admission Criteria

  • LA and self funders
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors Always Welcome

Parking

  • Designated parking areas to the rear and side of the building

Total of 91, showing 1-20
9.8

Langley Park Care Home has a Review Score of 9.8 (9.780) out of 10, based on 20 reviews in the last 2 years. Over all time Langley Park Care Home has 91 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Always a reassuring experience. Staff and management ready to answer questions and keep me and my brother well informed. Able to communicate freely with the family of other residents which seem to be reassuring for both family and residents. Encouraging to see fire alarms being tested regularly. I've
never heard any complaints about food, in fact quite the opposite, they all seem to love the food and certainly the mid morning and afternoon refreshments cater for all needs. Positive and pleasant staff very important and we have that at Langley Park.

Reply from Paul Millar, Client Relations at Langley Park Care Home

Thank you for taking the time to review our home and recognise the great servce that the Langley Park family provide . Your kind words are greatly appreciated and I will of course pass them on to the team .

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Overall Experience  Overall Experience 5.0 out of 5

Every time I have come to the care home to visit my mum I have found the staff to be very pleasant and caring. They have always made me feel welcome and have always answered all of my questions concerning my mum. They always seem to try and help the best way they can. Nothing seems to be too much trouble
and they answer my questions to the best of their ability no matter how difficult the seem to be. My mum seems to be very happy and looks a lot better than she did before she came here they try their best to help her and the family at this very difficult time. All I can say is thank you!

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Thank you for taking the time to review our home and recognise the great service that the Langley Park team provide to residents and their families . Your kind words are greatly appreciated and I will of course pass them on to the Langley Park family .

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff - they obviously care very much about the residents. Nothing is too much trouble for them! I am in no doubt that my dad is very well cared for!

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Thank your for choosing Langley Park for your Dad's care . Your kind words are greatly appreciated and I will of course pass them on to the Langley Park family .

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Overall Experience  Overall Experience 4.0 out of 5

Langley Park care home care is above and beyond what I have expected for my father.
They are so attentive to his needs at all times. He is very content and happy in Langley Park. The food and facilities are very good. His room is always very clean and well kept at all times. All the communal areas
are clean and bright. There's lots of brilliant quizzes and bingo session also sing along and activities to join in to. Staff always have a good relationship with my father they are always very chatty and full of fun.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Thank you for taking the time to review our home and recognising the work that goes into making Langley Park a fantastic place to live. Your kind words are greatly appreciated and I will of course pass them on to the Langley Park family .

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Overall Experience  Overall Experience 4.0 out of 5

The care home provides a good standard of care for my aunty. She is now settled well and feels safe, warm and cared for. If I ask staff for anything that needs attention or that I'm worried about, the response is usually quick and clear. Management and staff communicate well. Looking forward to using
the outside area (garden). No doubt this will need some attention after the storms.

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Overall Experience  Overall Experience 5.0 out of 5

On entering the care home there is always a warm, friendly greeting from all the staff. I find they all work so hard looking after the residents. The food looks lovely and is always well-presented. There is often fundraising to collect money for charity and the home. Overall I am very happy with the
care my Dad gets and pleased we chose Langley Park Care Home.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for your thoughtful review. We're delighted to hear that you feel welcomed and that your dad is receiving the care and attention he deserves. Our dedicated team works hard to create a warm, supportive environment, and your kind words mean the world to us. We're grateful you chose Langley Park Care Home and appreciate your support for our community efforts. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Our father came to Langley Park care home at the end of May 2024, and he absolutely loved being there. The staff are so friendly that he wished he'd come earlier!
He particularly enjoyed Fish and Chip Friday and the freedom he had to order his own things online, which gave him a degree of independence
that he enjoyed.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for sharing this wonderful review! We're thrilled to hear that your father enjoyed his time at Langley Park and felt at home here. Knowing he loved Fish and Chip Fridays and appreciated the independence to make his own choices means a lot to us. We're so grateful to have been part of his journey and wish he could have joined us even sooner too.

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Overall Experience  Overall Experience 4.0 out of 5

My Dad has been in Langley Park since the beginning of June and is now a permanent resident. I have to say how grateful I am to the wonderful staff who care for him.
Dad was slow to settle and took a while for him to leave his room. He now visits the lounge daily and tells me the staff works very hard
and he couldn't manage at home now. He likes the food. I find my visits (3-4 times a week) are very pleasant and feel quite at home myself. Everyone is so friendly.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for sharing this wonderful feedback about your dad's experience at Langley Park Care Home. We're thrilled to hear that he's feeling more settled, enjoying meals, and joining others in the lounge. It's lovely to know that you feel at home during your visits too, and we're grateful for your kind words about our team. We'll be sure to pass along your appreciation to everyone here. Thank you again for trusting us with your dad's care!

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Overall Experience  Overall Experience 5.0 out of 5

This review does not relate solely to October but to every day my Dad has resided at Langley Park Care Home. All of the staff are very friendly. The carers go out of their way to make sure the residents are looked after to the highest standard. They always have a smile on their faces and make time to
chat to us when we come to visit. All of the other staff members from the receptionist, the managers, cleaners and activity coordinator are all lovely lasses. It wasn't an easy decision for us when the time came for Dad having to move into a care home however I am pleased we chose Langley Park Care Home. Even my Grandchildren love the place and take great pleasure in chatting to the residents when we visit.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you for such a heartfelt review. We're delighted to hear that your dad and family feel welcomed and supported by the team here at Langley Park. Knowing that every visit brings smiles and warmth makes all the difference to us. We're so pleased you chose us for your dad's care, and we look forward to many more visits with you and your family!

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Overall Experience  Overall Experience 5.0 out of 5

Cannot praise all the staff enough for the care and kindness shown to my dad for him spent there, they are all amazing.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for your kind words! We are truly grateful for your praise and are delighted to hear that your dad experienced such care and kindness during his time at Langley Park Care Home. Our team takes great pride in providing compassionate and dedicated care, and were thrilled to know it made a difference. Your feedback means the world to us!

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Overall Experience  Overall Experience 5.0 out of 5

I visit a service user regularly and have been very impressed by all the staff at Langley Park Care Home. They are always friendly and welcoming. They are always cheerful and engaged with the service users. They treat all service users with respect and as individuals.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum is nearing the end of her life and I couldn't hope for a better place, or better staff for her to end her days. My Mum has been cared for with tremendous compassion, respect, and dignity by every single member of staff. As well as catering to my Mum's personal and medical needs, the staff have
also helped me, as next of kin, with advice and assistance regarding various administrative matters.
I will always be indebted to the managers, and all the great staff at Langley Park Care Home, and therefore, I would happily recommend the home to anyone looking for a safe, professional, and tremendously caring environment for their loved one.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for your review of Langley Park Care Home. We are deeply moved by your kind words and are honoured to have been able to care for your Mum with the compassion, respect, and dignity she deserves during this time. Our dedicated team strives to provide exceptional care not only to our residents but also to their families, ensuring support and assistance in every aspect. Your recommendation means the world to us, and we are grateful for your trust in our home. Please know that we are here for you and your Mum every step of the way.

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Overall Experience  Overall Experience 5.0 out of 5

Mam has been at Langley Park Care Home for well over a year and a half now and the home has exceeded our expectations (family). She is very happy there and really loves the carers. She is always lovely and clean with her hair nice and tidy. She seems to pick her own clothes and gets to wear her favourite
jumpers etc. Mam was really ill during November 2023 but the staff pulled her through. They sat with her and fed her even when she didn't feel like trying to feed herself. It's taken a while but she looks so much better now and I really can't thank them enough for the care they gave her. I don't see the food so can't comment.

Reply from Jackie Brook, Customer Relationships at Langley Park Care Home

Thank you for sharing your wonderful experience with Langley Park Care Home. We are thrilled to hear that your mother has found happiness and comfort with us over the past year and a half. Our team takes great pride in ensuring residents feel at home, and it's heartening to know that she loves the carers and is always well-groomed and comfortable. We are especially grateful for your appreciation of our staff's dedication during her illness last November. Their commitment to her recovery reflects our core values of compassionate and personalised care. Your gratitude means the world to us, and we are overjoyed to see her doing so well now.

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Overall Experience  Overall Experience 4.0 out of 5

I would like to take this opportunity to thank the staff and management for their kindness to me, my wife and my family during this tough time.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for taking the time to leave such a heartfelt review of Langley Park Care Home. We are deeply touched by your kind words and are glad to know that our staff and management could provide the support and kindness you, your wife, and your family needed during this tough time. Your appreciation means a lot to us and motivates us to continue delivering the best possible care.

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Overall Experience  Overall Experience 5.0 out of 5

It was a Tuesday afternoon on my mother's birthday when I arrived the party was in progress. The entertainment was excellent, the staff were excellent they engaged with the residents getting as many as possible moving. All in all, it was a very positive experience. My Mother received excellent care
throughout as did the other residents.

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Overall Experience  Overall Experience 5.0 out of 5

It was a bright sunny afternoon we were welcomed at the door by the staff. It was my Mother-in-laws 101st Birthday. The party was in full swing with residents and staff enjoying themselves with the singing and dancing. The young entertainer brightened everyone's day.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for your lovely review! We are delighted to hear that you had such a wonderful time celebrating your Mother-in-law's 101st birthday with us. It was a joy to see everyone singing, dancing, and enjoying the festivities. Our team strives to create memorable experiences for our residents and their families, and your kind words truly mean a lot to us. We're so glad that the young entertainer was able to brighten everyone's day. Here's to many more happy occasions together!

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Overall Experience  Overall Experience 5.0 out of 5

A very happy place to visit. So glad my sister is cared for so well. She is always clean and very well looked after. The people that work here do a very good job.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you so much for your kind words. We're delighted to hear that you feel confident and happy about the care your sister receives here. Our team is committed to providing the best possible care and it's truly rewarding to know that their hard work and dedication are recognised.

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Overall Experience  Overall Experience 5.0 out of 5

Mam has been in Langley Park for two years. The staff are amazing. They care for Mam with compassion and kindness all the time. Mam's room is always spotless. The staff support me and my sister emotionally as it has been traumatic to see our Mam's decline. We are grieving but the staff are always there
for us and care for Mam. My only wish is an upgrade of the garden area.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you for sharing your positive experience with Langley Park Care Home. It's heartwarming to hear how the staff's compassion and kindness have made a significant difference during a challenging time for your family. Your feedback about the garden area is noted and could be a valuable suggestion for the home's continual improvement.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was in the home and Mam and the care they was second to none. We are still in touch with the home and donate and attend events they have on such a singer. They're like family.

Reply from Jackie Brook, Care Relationships at Langley Park Care Home

Thank you for your kind words about Langley Park Care Home. It's wonderful to hear about the exceptional care your parents received and how the home has become like family to you. Your ongoing support and participation in their events reflect the strong community spirit fostered by the home

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, nothing is too much trouble.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Many thanks for taking the time to review our home, it is a privilege to be able to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Langley Park team.

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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Langley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Langley Park Care Home is calculated as follows: ( (183 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 232 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langley Park Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

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Meet the Team (2)

Sarah

Sarah Jones

Job Title: Home Manager

Joined: 2008

Meet Sarah Jones.
Sarah has been an integral part of Langley Park Care Home since December 2008, beginning her career as a carer after completing her college placements at the home. Over the years, Sarah has steadily advanced through various roles, including senior carer and deputy manager, before being appointed as care home manager in November 2020.


Her journey is a testament to her dedication, hard work, and passion for providing exceptional care. Along the way, Sarah earned her Level 5 NVQ in Health and Social Care Management, giving her the skills and expertise to effectively manage and lead the team at Langley Park. Her deep understanding of the home, having worked in several capacities, allows her to create a warm, supportive environment for both residents and staff.


Sarah’s long-standing commitment to Langley Park Care Home and her hands-on approach ensure that residents receive the very best care, with a focus on dignity, respect, and well-being.

at

at Langley Park

Job Title: Care Team

Meet the care team at Langley Park!

Frequently Asked Questions about Langley Park Care Home

What types of Care is Langley Park Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Langley Park Care Home have?

There are 46 Single Rooms.

What are the Facilities & Services at Langley Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Langley Park Care Home to the centre of Durham?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langley Park Care Home to verify any information. View our terms and conditions. Langley Park Care Home has an Enhanced Service - more info.