Search...

Barchester North Park Care Home

I'Anson Street, Darlington, Durham DL3 0SW
Barchester Healthcare Ltd Logo
Jobs
Barchester North Park Care Home logo
everyone is treated with absolute dignity and respectLeslie R(Son of Resident/Service User)
Barchester North Park Care Home, Darlington
This is a lovely, welcoming place, with very attentive staffMichelle M(Daughter of Resident/Service User)
Barchester North Park Care Home, Darlington
The staff at North Park have been excellent, helping Mam and us through some very tough timesAndrew T(Son of Resident/Service User)
Barchester North Park Care Home, Darlington

North Park Care Home provides residential care for older people as well as people living with dementia.

They strive to offer the best possible quality of life, delivering support and bespoke residential, dementia and respite care, delivering meaningful activities and hospitality. The skilled and attentive staff ensure that residents can maintain their dignity, independence and choice, irrespective of physical or mental health.

People living with dementia are cared for in the...  

Care Provided by Barchester North Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,105N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester North Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Devon Taylor (Deputy Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Barchester North Park Care Home Reviews (80)

Submit a Review
9.3

Barchester North Park Care Home has a Review Score of 9.3 (9.306) out of 10, based on 13 reviews in the last 2 years. Over all time Barchester North Park Care Home has 80 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester North Park Care Home
Loading...
Showing 80 reviews matching selected criteria
Review from Michelle M (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience
This is a lovely, welcoming place, with very attentive staff.
As a family, I felt my dad was safe and very well looked after, especially as he started to decline.

My dad had a favourite senior, she knows who she is, he could be a bit outspoken at times, but he appreciated the extra time given to him by this senior on the ground floor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pippa L (Daughter of Resident) published on 14 January 2019 Submitted via Website
Overall Experience

The home was excellent when my mum had to move in quite quickly due to deterioration in her health. All the staff were amazing with mum, treated her with respect and dignity. Mum had previously had respite at a different care home and hated it, but she settled in here really quickly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from William G (Son of Resident) published on 11 January 2019 Submitted via Postal Card
Overall Experience
My father was placed in North Park Care Centre just over a month ago. So far I have been very happy with the reception he has had and the overall level of care.
All management/staff appear friendly and caring - he has settled in well and "enjoying" the experience.

Only minor criticism is just that my father doesn't request anything but would enjoy music (Classic FM) or TV to be put on.

Reply from Donna Smith, Administrator at Barchester North Park Care Home
Thank you for your lovely review.
We really appreciate your feedback.

I am really glad your father is happy at North Park.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie C (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card
Overall Experience
My mam has been in North Park care home for a few months. She has settled in lovely and has enjoyed her stay so far.
The home has included her in events and entertainment and she has become a valued member/resident. She has been given the role of resident's ambassador and she speaks up on and about any issues raised by residents.

thank you all at North Park care home.

Reply from Donna Smith, Administrator at Barchester North Park Care Home
Thank you for your lovely review, we really appreciate your feedback.

I am really glad your mam is happy here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jemma J (Granddaughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience
I am very pleased with the care and support that my grandad received. As his advocate, we had no problems, always received information when needed. The staff are very friendly and approachable, knowledgeable about his conditions and offer support to us family members.

Food provided is excellent, all freshly made and specials made to order. My grandad loved participating in the home's activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill L (Daughter-in-law of Resident) published on 26 June 2018 Submitted via Postal Card
Overall Experience
We had a lovely experience in North Park. My father in law spent his last few months very happily. He enjoyed the food, he loved all of the care staff and said there was no comparison to the other care home he was in.
The room and whole home were spotless and aroma free.

We were very happy with all aspects of the care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card
Overall Experience
It is early days in my father's care but I have been very impressed by the high standard of care shown by the staff here.

As a family, we have been made to feel very welcome and no query has been a problem. They are warm and friendly and keen to help as well as being highly competent in dealing with clinical needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith J (Son of Resident) published on 11 June 2018 Submitted via Postal Card
Overall Experience

Excellent care delivered by brilliant staff and management.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael S (Great Great-Nephew of Resident) published on 28 February 2018 Submitted via Postal Card
Overall Experience

Our relative is on the top floor and gets excellent care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane A (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card
Overall Experience

Fantastic staff and very caring.

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you Jane, we all at North Park appreciate this review

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth D (Son of Resident) published on 18 October 2017 Submitted via Postal Card
Overall Experience
This was my mother's ninth stay for respite care. As usual, the care has been more than satisfactory.

The rooms are comfortable and residents well looked after.

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you Kenneth, your Mam is such a lovely person she is welcome back anytime.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Resident / Service User) published on 20 September 2017 Submitted via Postal Card
Overall Experience
I've been in some other homes before this one. This is by far the best.

The staff are so helpful and really care for us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sylvia B (Wife of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience

I am very happy with the care provided for my husband. After a fall in a hospital a year ago he couldn't talk or walk. He now can walk with help and still does not talk but does understand a few commands.

I would like to see an easier route to park next to the home so that residents can enjoy fresh air and people walking dogs etc.

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you, Sylvia, for your feedback, we will certainly look into your comments and address again.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne W (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card
Overall Experience
The home is always clean, staff are busy but always make time to see to the service users.
There are plenty of activities and variety of food.
Service users are well treated, kept clean and are encouraged to mingle.

When called out, due to a fall, the staff are brilliant, looking after everyone.

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you, Yvonne, for your response, Feedback. It's always appreciated and your great comments are very important to us. I will pass this onto the staff. Thank you again

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Avril G (Partner of Resident) published on 7 September 2017 Submitted via Postal Card
Overall Experience

Very good care, myself and family are pleased with the end of life care not just what my partner received but how we were looked after.

Also after spending a few days living in the care home with my partner, I would highly recommend North Park Care Centre.

Thank you to everyone who looked after him and us.

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you Avril and your very supportive family, it was a pleasure to look after John. The care staff will always remember John for his cheekiness!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine P (Daughter of Resident) published on 18 July 2017 Submitted via Postal Card
Overall Experience

It was not an easy decision to put my mum in a home but as I was no longer able to cope there was no other option. Social Services told me there was a place available at Barchester North Park Care Centre and I will be forever grateful that there was. I have visited a couple of times every week for the last 6 months and couldn't be happier with the care that mum receives. It is still extremely sad to see her deteriorate slowly however, she now has the wonderful staff to support her and I can't ask for more than that.

Reply from Mark Culley, Manager at Barchester North Park Care Home
Hi Christine
Thank you for your kind words and I will certainly pass this on to everyone. It's a pleasure to have your mum and her sister both living with us at North Park and not to mention your help and support.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Y H (Niece of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience
As a family of my late aunt, we were very happy with the care and support shown by all members of staff. Aunty was very anxious going into a care home but with the genuine support and reassurance from staff, she soon settled. Before going into North Park she has lost her confidence with the interaction with all the staff and residents we saw her confidence grow.

Staff were very supportive to us when aunty became ill, keeping us updated with her treatment which was very much appreciated.

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you for your kind feedback, it was a pleasure to help your aunt. She had a very supportive family and on behalf of all the staff at North Park Thank you

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew T (Son of Resident) published on 27 September 2016 Submitted via Postal Card
Overall Experience

My Mam has been suffering with Alzheimer's for several years, we tried everything to keep her at home with my Dad (overnight carers, respite care, family care) but in July we were all at breaking point and reluctantly made the heartbreaking decision to take her to North Park. She did not want to go and we had to get Deprivation of Liberty Safeguards. At first it was very hard, but eventually, she has slowly adjusted. She is happier than she was at home, she is stimulated and has made friends. The staff at North Park have been excellent, helping Mam and us through some very tough times. Having visited most of the homes in Darlington, I can confidently say North Park is the best. Mam loves to walk in the park and have her hair done. All the staff do truly "care".

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you for your kind comments and feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hans P (Friend of Resident) published on 3 May 2016 Submitted via Website
Overall Experience

I am the appointee of a seriously ill resident person and have his written authority to manage his own affairs and assist his wife, his very kind and caring wife. We work hand in glove. His wife and I had him moved from another home in the vicinity, which had not met our expectation. Before moving him I prepared a detailed list of questions and spoke together about these points with both the General Manager and the Administrator. All answers were to our complete satisfaction. The difference is enormous. The purpose built place is very pleasant and its staff are very, very helpful, knowledgeable and always friendly. Neither his wife or I have discovered a single thing that was not done for him, on the contrary, being so ill, he seems to get such loving care. He is helped to walk to the lounge and the dining room, which I had not seen for more than three months. Occasionally my friend smiles again and already feels at home there.

Reply from Mark Culley, Manager at Barchester North Park Care Home

Thank you so much for this great feedback, our aim is to provide this level of service to all who live, visit or work at North Park. Thank You

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue C (Daughter of Resident) published on 25 November 2015 Submitted via Postal Card
Overall Experience

Can't praise North Park Care Home enough for looking after my dad and also my father-in-law. Staff are caring and supportive to all of us as a family. Every member of staff from the management down, are helpful, cheerful and cannot do enough. Always there to lend an ear when needed. It's not an easy time when a family member has to go into a home but with support like we are given it's made much easier.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (0)

News
  • 30 Jun 2026

    In order to support residents’ relatives and friends, and the local community, Barchester’s North Park Care Home in Darlington is hosting a free Hydration Talk on Thursday 16th July 10:00am...

  • 14 Feb 2026

    The General Manager at North Park in Darlington has received a prestigious 10 Year Service Award in celebration of working at Barchester Healthcare for 10 years, alongside a Care Assistant...

  • 08 Jan 2026

    In order to support ex-servicemen and women in the local community, Barchester’s North Park Care Home in Darlington is launching a new, weekly veterans’ drop-in coffee morning commencing with its...

Upcoming Events

There are no upcoming events for Barchester North Park Care Home.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester North Park Care Home.

Meet the Team (1)

Devon Taylor
Devon TaylorJob Title:Deputy Home ManagerJoined: 2019

Hi, my name is Devon. I am the home's Deputy Manager and started my time at North Park in 2019 as a care assistant before progressing my career to my current role. I have worked in the health sector since 2007 and bring a wealth of knowledge and experience to the role.

The quality of care that all my residents receive is my passion, and I aim to ensure that my residents continue to live an independent and enriched life. I look forward to building strong relationships with you all.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester North Park Care Home to verify any information. View our terms and conditions. Barchester North Park Care Home has an Enhanced Service -more info.