everyone is treated with absolute dignity and respectLeslie R(Son of Resident/Service User)
This is a lovely, welcoming place, with very attentive staffMichelle M(Daughter of Resident/Service User)
The staff at North Park have been excellent, helping Mam and us through some very tough timesAndrew T(Son of Resident/Service User)
everyone is treated with absolute dignity and respectLeslie R(Son of Resident/Service User)
This is a lovely, welcoming place, with very attentive staffMichelle M(Daughter of Resident/Service User)
The staff at North Park have been excellent, helping Mam and us through some very tough timesAndrew T(Son of Resident/Service User)
North Park Care Home provides residential care for older people as well as people living with dementia.
They strive to offer the best possible quality of life, delivering support and bespoke residential, dementia and respite care, delivering meaningful activities and hospitality. The skilled and attentive staff ensure that residents can maintain their dignity, independence and choice, irrespective of physical or mental health.
People living with dementia are cared for in the...
North Park Care Home provides residential care for older people as well as people living with dementia.
They strive to offer the best possible quality of life, delivering support and bespoke residential, dementia and respite care, delivering meaningful activities and hospitality. The skilled and attentive staff ensure that residents can maintain their dignity, independence and choice, irrespective of physical or mental health.
People living with dementia are cared for in the dedicated Memory Lane Community, which has been specially adapted to support those living with the condition, using careful design and colours.
It includes reminiscence aids, memory boxes and a life skills kitchen to help keep residents keep active. They base care on regular assessments and reviews, involving both the individual and their family.
Located in Darlington with scenic park views and safe, secluded gardens, North Park is also close to local amenities and not far from the A1.
The home is ideally situated to meet your needs and staff would love to show you what's on offer, so please call or, better still, pop in and experience North Park for yourself.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester North Park Care Home for full pricing details and T&Cs.
Contact Barchester North Park Care Home to confirm what's included and get a personalised quote:
Barchester North Park Care Home has a Review Score of 9.5 (9.536) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester North Park Care Home has 87 reviews.
I am confident that my husband is well looked after...
I am confident that my husband is well looked after during his visits to this excellent care home.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I am very pleased with the treatment and conditions at this home. I feel I can go home happy knowing my wife is in good, safe hands. There is plenty of activities to do to keep her mind active. I have no complaints.
I am very pleased with the treatment and conditions at this home. I feel I can go home happy knowing my wife is in good, safe hands. There is plenty of activities to do to keep her mind active. I have no complaints.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We pride ourselves in providing an extensive calendar...
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We pride ourselves in providing an extensive calendar of activities which enhance the day-to-day lifestyle of our Residents and we will pass on your feedback to the team.
Staff here are amazing and really do their best for the residents. Unfortunately, they are rushed off their feet and don't have much time to interact with the residents. This leads to long delays when answering the call buttons. Food is very repetitive with the staff not knowing what is going to be...
Staff here are amazing and really do their best for the residents. Unfortunately, they are rushed off their feet and don't have much time to interact with the residents. This leads to long delays when answering the call buttons. Food is very repetitive with the staff not knowing what is going to be served. I really feel sorry for the staff as they are hard workers, very caring and doing their best. 12 staff have left in a very short term. Today I moved my mum out as I feel this home has declined quite considerably over the past few months. Such a shame as she made some good friends and I know she loved the staff. More support for the staff is needed, morale is low and needs to be built back up.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rota's to...
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rota's to ensure we are continually meeting the needs of our residents as their health needs change. We would like to apologise for any concerns you experienced with your Mum's catering service. We are in the process of recruiting new staff to the catering team and the food service is being monitored by the General Manager and Regional team. We operate an open-door policy and extend a warm invitation to all our residents and families to discuss any concerns they may have.
My mum has been a resident of the Top Floor (dementia unit) for over 3 years now and has always had the best care and love from the staff. This week the care home staff excelled themselves even further. Her CHC funding came up for review and both management and a senior carer attended the meeting....
My mum has been a resident of the Top Floor (dementia unit) for over 3 years now and has always had the best care and love from the staff. This week the care home staff excelled themselves even further. Her CHC funding came up for review and both management and a senior carer attended the meeting. Both were utterly professional and totally efficient and voiced her profound care needs very clearly and as a result, her funding has been agreed. Can't recommend North Park enough.
My mother spent the last 2 weeks of her life at North Park Care Centre. During that time we found the care she received was to the highest standard. The staff ensured she was made comfortable at all times.
My mother spent the last 2 weeks of her life at North Park Care Centre. During that time we found the care she received was to the highest standard. The staff ensured she was made comfortable at all times.
Thank you for taking the time to review us, we value all feedback as this helps us to continue to improve our services where required. Thank you for your positive comments regarding the care provision at North Park and the care and respect shown to your Mother during this time, I shall pass on your feedback to the team. Thank you.
My father came to North Park after a long spell in hospital. Naturally, he was worried about the move but the staff were outstanding in getting him settled. The staff were outstanding in getting him settled. The staff can't do enough to support Dad and indeed all of the residents - everyone is...
My father came to North Park after a long spell in hospital. Naturally, he was worried about the move but the staff were outstanding in getting him settled. The staff were outstanding in getting him settled. The staff can't do enough to support Dad and indeed all of the residents - everyone is treated with absolute dignity and respect. Whilst Dad has been poorly, I have stayed at North Park and witnessed the excellent care provided at first hand. North Park certainly "celebrates life" and I have no problem in recommending the care centre unreservedly.
The garden could be better used by residents if there was a greenhouse/lean-to. I could help the residents grow plants/hanging baskets etc. Staffing levels seem low...
The garden could be better used by residents if there was a greenhouse/lean-to. I could help the residents grow plants/hanging baskets etc. Staffing levels seem low constantly. Carers running around all the time struggling with the workload. Some seniors are very hands-on, however, other's just sit in the office.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We would like to respond by explaining that our staffing levels are reviewed regularly, the outcome depends on occupancy and individual dependency levels. Therefore staff ratios may differ at...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We would like to respond by explaining that our staffing levels are reviewed regularly, the outcome depends on occupancy and individual dependency levels. Therefore staff ratios may differ at times. I was pleased to note that you have observed improvements in the home; we will continue to make changes to the environment of the home to the benefit of our residents. Our activities team continue to develop their lifestyle programme to enhance the programme to include mind, body and soul stimulation based on our Residents interests and hobbies and we actively encourage our Residents families to participate and would welcome your input to support our garden area. We have recently purchased a new small greenhouse to support this.
You are welcome to meet with me when next you visit the home to discuss any concerns that you may have so that we can address these immediately they occur.
My dad had a favourite senior, she knows who she is, he could be a bit outspoken at times, but he appreciated the extra time given to...
My dad had a favourite senior, she knows who she is, he could be a bit outspoken at times, but he appreciated the extra time given to him by this senior on the ground floor.
The home was excellent when my mum had to move in quite quickly due to deterioration in her health. All the staff were amazing with mum, treated her with respect and dignity. Mum had previously had respite at a different care home and hated it, but she settled in here really quickly.
The home was excellent when my mum had to move in quite quickly due to deterioration in her health. All the staff were amazing with mum, treated her with respect and dignity. Mum had previously had respite at a different care home and hated it, but she settled in here really quickly.
Only minor criticism is just...
Only minor criticism is just that my father doesn't request anything but would enjoy music (Classic FM) or TV to be put on.
I am really glad your father is happy at North Park.
The home has included her in events and entertainment and she has become a valued member/resident. She has been given the role of resident's ambassador and she speaks up on and...
thank you all at North Park care home.
I am really glad your mam is happy here.
Food provided is excellent,...
Food provided is excellent, all freshly made and specials made to order. My grandad loved participating in the home's activities.
We were very happy with...
We were very happy with all aspects of the care home.
As a family, we have been made to feel very welcome and no query has been a problem. They are warm and friendly and keen to help as well as being highly competent in dealing...
As a family, we have been made to feel very welcome and no query has been a problem. They are warm and friendly and keen to help as well as being highly competent in dealing with clinical needs.
Excellent care delivered by brilliant staff and management.
Excellent care delivered by brilliant staff and management.
Our relative is on the top floor and gets excellent care.
Our relative is on the top floor and gets excellent care.
Fantastic staff and very caring.
Fantastic staff and very caring.
Thank you Jane, we all at North Park appreciate this review
The rooms are comfortable and residents well looked after.
The rooms are comfortable and residents well looked after.
Thank you Kenneth, your Mam is such a lovely person she is welcome back anytime.
The staff are so helpful and really care for us all.
The staff are so helpful and really care for us all.
I am very happy with the care provided for my husband. After a fall in a hospital a year ago he couldn't talk or walk. He now can walk with help and still does not talk but does understand a few commands.
I would like to see an easier route to park next to the home so that residents can enjoy...
I am very happy with the care provided for my husband. After a fall in a hospital a year ago he couldn't talk or walk. He now can walk with help and still does not talk but does understand a few commands.
I would like to see an easier route to park next to the home so that residents can enjoy fresh air and people walking dogs etc.
Thank you, Sylvia, for your feedback, we will certainly look into your comments and address again.
Thank you.
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In order to support residents’ relatives and friends, and the local community, Barchester’s North Park Care Home in Darlington is hosting a free Hydration Talk on Thursday 16th July 10:00am...
The General Manager at North Park in Darlington has received a prestigious 10 Year Service Award in celebration of working at Barchester Healthcare for 10 years, alongside a Care Assistant...
In order to support ex-servicemen and women in the local community, Barchester’s North Park Care Home in Darlington is launching a new, weekly veterans’ drop-in coffee morning commencing with its...
There are no upcoming events for Barchester North Park Care Home.
There are no accreditations posted yet for Barchester North Park Care Home.
Hi, my name is Devon. I am the home's Deputy Manager and started my time at North Park in 2019 as a care assistant before progressing my career to my...
Hi, my name is Devon. I am the home's Deputy Manager and started my time at North Park in 2019 as a care assistant before progressing my career to my current role. I have worked in the health sector since 2007 and bring a wealth of knowledge and experience to the role.
The quality of care that all my residents receive is my passion, and I aim to ensure that my residents continue to live an independent and enriched life. I look forward to building strong relationships with you all.
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