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Riverside House

Gas House Lane, Low Stanners, Morpeth, Northumberland NE61 1TE
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Riverside House, Morpeth

Care Provided by Riverside House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,275 - £1,276£1,275 - £1,276
Residential Dementia Care£1,275 - £1,276£1,275 - £1,275

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Riverside House Propco Ltd
  • Private Owned

Person in charge

  • Samantha Armstrong(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (46)

Visiting

  • There are no set visiting times, visitors are welcome at any time, although kindly request that meal times remain protected to enhance the dining experience for residents.

Parking

  • Car Park adjoining the home
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Riverside House Reviews (62)

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9.4

Riverside House has a Review Score of 9.4 (9.366) out of 10, based on 12 reviews in the last 2 years. Over all time Riverside House has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from Diane J (Sister of Resident) published on 6 April 2026 Submitted via Postal Card
Overall Experience

As usual a pleasant visit; caring staff, good facilities, problems sorted out quickly and easily. A happy environment.

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Review from Janet H (Friend of Resident) published on 31 March 2026 Submitted via Postal Card
Overall Experience
Staff opened door very promptly, and other staff took me to room. Staff respected my friends privacy for home communion.
I was given a cuppa following my friends request.

There were no bells or alarms going off, so nice + peaceful. All staff extremely helpful. Nothing too much trouble, even if I was interrupting another job they were doing.

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Review from Norman S (Son of Resident) published on 23 February 2026 Submitted via Postal Card
Overall Experience

We are grateful the care and attention that is given to my mum each day.

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Review from B G (Respite Resident) published on 18 February 2026 Submitted via Postal Card
Overall Experience
It has been a good experience to enable me to process leaving hospital l before going back to my house.

Staff are all excellent and helpful.

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Review from Gillian A (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card
Overall Experience

My mother has now been in Riverside as a resident for over a year. She has settled in well and enjoys the company of the staff other residents, and the activities provided. The staff are very caring and mindful of residents needs all areas of Riverside are kept clean and tidy and I would recommend Riverside to anyone looking for a care home for their loved ones.

Reply from Sam Armstrong, Regional Manager at Riverside House

Thank you very much for taking the time to leave us a review

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Review from Amy P (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card
Overall Experience

Everyone at the home is warm and friendly and very approachable. The carers all go over and above to look after my mam and although busy spend time chatting to make sure she is engaged and not just sad watching tv. The cleaners and laundry all do a great job. Myself and my sister are really happy with the care my mam is getting and find it easy to get in touch if we are worried about anything.

Reply from Sam Armstrong, Regional Manager at Riverside House

Thank you very much for taking the time to leave us a review

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Review from Ivan B (Son of Resident) published on 9 July 2025 Submitted via Postal Card
Overall Experience

Staff are excellent. One staff member in particular has done very well. Everyone really enjoys the activities.

Reply from Sam Armstrong, Regional Manager at Riverside House

Thank you very much for taking the time to leave us a review

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Review from Karen N (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card
Overall Experience

Riverside House is such a happy warm home my mother is very happy - staff are very helpful and willing to help - its nice to know mam is safe and happy.

Reply from Sam Armstrong, Regional Manager at Riverside House

Thank you very much for taking the time to leave us a review

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Review from S L (Relative of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

Do feel hospital bag or prep for waiting i.e don't let the resident go to hospital in a night shift make sure dressing sent with ambulance or carer goes with ambulance where dementia involved.

Reply from Sam Armstrong, Regional Manager at Riverside House

Thank you for reviewing Riverside House regarding your concerns about hospital bags. I completely agree with you and will ensure that learning takes place.

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Review from Gillian T (Sister of Resident) published on 30 June 2025 Submitted via Postal Card
Overall Experience

The bedroom is uncomfortably hot and we have had to purchase an electric fan. The handyman is excellent - prompt and very helpful and will do anything for you. The activity co-ordinator is also excellent and extremely friendly and organised and fun.

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Review from Ian E (Nephew of Resident) published on 21 October 2024 Submitted via Postal Card
Overall Experience
My aunt came into care for respite but because of the care given she has decided to stay.
I am pleased with everything I have seen and it is great my aunt feels safe now.

Many thanks to all the staff.

Reply from Julie Roper, Home Manager at Riverside House

Thank you very much for taking the time to leave us a review.

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Review from Freda B (Resident / Service User) published on 21 October 2024 Submitted via Postal Card
Overall Experience

From the minute I entered the home I felt "at home". The staff have been great during my stay. I initially went in as respite for three weeks, but have decided to stay. I feel safe, the food is great and I'm very happy.

Reply from Julie Roper, Home Manager at Riverside House

Thank you for your kind words, we are very pleased to have you.

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Review from Andrea B (Niece of Resident) published on 25 January 2024 Submitted via Website
Overall Experience

I can honestly say that my uncle going into Riverside care home was the best move our family made. Instantly the worry and pressure were lifted with the confidence we had that the staff would care and he would be safe. On arrival we were greeted and made so welcome all aspects of the home's procedures were explained in a clear friendly manner and assured that if we had any concerns or were unsure of anything we would just need to ask. Every member of staff introduced themselves to us and my uncle explaining their role within the home and chatting to my uncle. The management of the home is second to none with the entertainment and activities well planned and thought out. Nothing is a trouble and we can rest easy with confidence that our uncle is being cared for 100%. Outstanding.

Reply from Julie Roper, Home Manager at Riverside House

Thank you very much for taking the time to leave such a lovely review.

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Review from Susan D (Daughter of Resident) published on 14 November 2023 Submitted via Postal Card
Overall Experience

Staff are so kind and caring when relating to the residents. The personal histories of the residents are respected along with their present activity. I feel the home gives so much of a sense of security as possible for someone who needs to be looked after, whether they acknowledge that need or not. The activities and lounge set-up provide stimulation and company for my mother.

Reply from Julie Roper, Home Manager at Riverside House

Thank you very much for taking the time to leave a review.

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Review from Allana M (Granddaughter of Resident) published on 20 September 2023 Submitted via Website
Overall Experience

Riverside House was a life changing decision for my grandad. Initially, I was so worried about my grandad going into care, about trusting strangers with his support, I never needed to panic. They are were like family to him, everyone was so lovely. My grandad had a stroke last Christmas, he was bed bound and we had little hope of him walking again, or getting his strength back. He had no motivation to go on in life. Riverside made such an effort from the start, to involve him in activities, he came back to us and built his strength back with the help of the exercises every day in the group sessions. He went from respite with a view to a permanent space to going home walking and happy in 7 months. I could never thank the staff enough for what they have done for him. He was very reluctant to accept support but they built up trust with him. They involve the community and have so many visitors, performers, Dogs and nursery children visit weekly. Good mental health is at the forefront of the care.

Reply from Julie Roper, Home Manager at Riverside House

Thank you very much for taking the time to leave a review and it is wonderful hear that the teams hard work and dedication continues to make such a difference.

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Review from Joan W (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience
The activities are absolutely amazing, they get all the residents involved. My dad loves it.
Amazing staff, friendly and professional. Food is brilliant!

Super clean aswell.

Reply from Julie Roper, Home Manager at Riverside House

Thank you for taking the time to leave us a review.

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Review from R I (Son of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

Like Riverside House, can't fault anything. My father is very happy here. The staff are wonderful. There's a very good range of activities and there are things on every day so we know Father is in very good hands here.

Reply from Julie Roper, Home Manager at Riverside House

Thank you for taking the the time to leave a review.

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Review from I R (Son of Resident) published on 29 June 2023 Submitted via Website
Overall Experience

A brief message to express thanks to the manager and your team for making Mam's move to Riverside House such a success: long may that success continue! From our earliest enquiries, the team has convinced us that Riverside House is the best place for Mam to be. We worked with the team, and other relevant professionals, towards the move to Riverside House and, having prepared the ground, we couldn't have asked for a more helpful response in the run up to, and immediately following, admission. It is still early days, but the signs so far are very encouraging and give us considerable comfort that Mam is in safe hands. If there is ever anything you think we should know, or help or advice we can provide to assist in the care and support you and your team provide to Mam, please don't hesitate to let me know. Please share our appreciation with your team. We look forward to future visits and to voicing our appreciation more directly to your team.

Reply from Julie Roper, Home Manager at Riverside House

Thank you very much for taking the time to leave a review.

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Review from Jacqueline B (Daughter of Resident) published on 2 June 2023 Submitted via Postal Card
Overall Experience

This care home is superb! They consistently go above and beyond to provide the residents with varied, quality activities to keep them stimulated. This has been particularly so in their work with their dementia choir - the work that has gone in, and the results are amazing.

Reply from Julie Roper, Home Manager at Riverside House

Thank you very much for taking the time to leave a review.

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Review from Laura C (Daughter of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

Staff regularly engage with residents without prompts. Residents look happy and fulfilled. Plenty of activities and tea/biscuits. Out of 4 times I have been there have been activities and residents enjoying themselves. This is my first-hand experience of visiting a residential facility and it is always a very positive one. My mother's room is spacious and the bathroom large and she engages happily with staff.

Reply from Julie Roper, Home Manager at Riverside House

Thank you very much for taking the time to leave us a review. I am very pleased with the experience you have had.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 August 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Riverside House.

Meet the Team (0)

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Frequently Asked Questions about Riverside House

What types of Care is Riverside House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Riverside House have?

There are 46 Single Rooms.

What are the Facilities & Services at Riverside House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Riverside House to the centre of Morpeth?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside House to verify any information. View our terms and conditions. Riverside House has a Basic Service -more info.