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Riverside House has a Review Score of 9.2 (9.187) out of 10, based on 10 reviews in the last 2 years.
Over all time Riverside House has 62 reviews.
The care home is staffed well and good care is taken of the service users. The food is excellent. I think the activities person is good, but could maybe do with some help. A lot of the staff have left lately who we had to built up a lovely bond with and they knew the service users needs etc, so now...
The care home is staffed well and good care is taken of the service users. The food is excellent. I think the activities person is good, but could maybe do with some help. A lot of the staff have left lately who we had to built up a lovely bond with and they knew the service users needs etc, so now new staff have come who seem nice and we have we can build up a good rapport. Also, can ask the staff and management questions or help for our father, mother etc. at anytime. Overall, very good.
My mother has recently moved into Riverside House and we couldn't have chosen a better place for her. Right from the start, from stepping through the doors to visit, to my mum becoming a resident, we were made to feel welcome and involved. The home is very welcoming and well maintained. It smells...
The staff have been fantastic and every single member of the team has been absolutely lovely. We looked at other homes but none even came close to Riverside House. The emphasis is very much on providing high quality care for the residents and their loved ones and we feel very pleased and reassured that mum is a resident at Riverside House.
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