Riverside House

Gas House Lane, Low Stanners, Morpeth NE61 1TE
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9.3 61 Reviews
  • Riverside House, Morpeth
Welcome to Riverside House, an independent care home nestled in the heart of Morpeth. The team takes great pride in being an integral part of the local community, and the unwavering focus is on delivering exceptional, person-centred care to valued residents. This has been evidenced by winning the Activities Team of the Year Award at the Caring UK Awards 2022!

Situated on the picturesque banks of the River Wansbeck, Riverside House offers a tranquil setting with a substantial garden area, providing a peaceful retreat for residents. The prime location near the historic centre of Morpeth ensures easy access to local amenities, while excellent public transport links make visiting convenient for friends and family. For those traveling by car, ample parking is available in the dedicated car park.

The home boasts 46 well-appointed en-suite bedrooms, complete with Wi-Fi access and accessibility features for both residents and visitors. Additionally, a person-centred activities program is designed, with events and experiences tailored to the interests of residents, ensuring they lead fulfilling and engaging lives.

At Riverside House, residents on a residential basis benefit from individualised care led by a dedicated Senior Carer. Working closely with the resident and their family, a comprehensive care plan is tailored to meet their unique needs. Additionally, residents have access to the community-based healthcare team, including their GP and District Nurses, ensuring holistic care and support.

The doors at Riverside House are always open, and the team looks forward to welcoming you.
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Care Provided by Riverside House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1275 – £1276
  • Self-Funded Residential Dementia Care: £1275 – £1276
  • RESPITE Self-Funded Residential Care: £1275 – £1276
  • RESPITE Self-Funded Residential Dementia Care: £1275 – £1275

These prices are only a guideline, please contact Riverside House to find out the exact price for your requirements.

Contact Riverside House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Riverside House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Riverside House Propco Ltd
  • Privately Owned

Person in Charge

  • Samantha Armstrong (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (46)
  • Single Rooms with Ensuite Wet Room (46)

Visiting

  • There are no set visiting times, visitors are welcome at any time, although kindly request that meal times remain protected to enhance the dining experience for residents.

Parking

  • Car Park adjoining the home

Riverside House Reviews (61)

9.3

Riverside House has a Review Score of 9.3 (9.302) out of 10, based on 11 reviews in the last 2 years.
Over all time Riverside House has 61 reviews.

Overall Experience
  • 39
  • 17
  • 4
  • 1
  • 0
Date Published
  • 61
  • 3
  • 9
  • 11
  • 50
Reviewer Connection to Riverside House
  • 25
  • 8
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from G R (Daughter of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently moved into Riverside House and we couldn't have chosen a better place for her. Right from the start, from stepping through the doors to visit, to my mum becoming a resident, we were made to feel welcome and involved. The home is very welcoming and well maintained. It smells fresh
and the residents are well kempt and clearly very well cared for.
The staff have been fantastic and every single member of the team has been absolutely lovely. We looked at other homes but none even came close to Riverside House. The emphasis is very much on providing high quality care for the residents and their loved ones and we feel very pleased and reassured that mum is a resident at Riverside House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.302)

Overview of Review Score

The Review Score of 9.3 (9.302) out of 10 for Riverside House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.552 for Riverside House is calculated as follows: ( (80 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 125 Ratings = 4.552
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Riverside House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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