Edward Street, Blyth NE24 1DW
Crofton Court Care Home is situated in Blyth, Northumberland. It is in the town centre, next to the community hospital. There is easy access to shops and cafés, the library and community centres. There are also very good public transport links. Blyth port is five minutes walk away.
It has a lovely, welcoming feel to it and is very peaceful, light and airy. Visitors often say that it’s not like a care home: it’s a home.
Person-centred care is at the heart of their working ethos. Staff interact with residents in a polite but friendly manner, they get to know the things they like and don’t like, as well as their little quirks. The staff are always cheery and good humoured, and that rubs off on the residents. It’s fair to say that they really are one big happy family.
They work hard to ensure the residents are given opportunities to be as physically and mentally active as they wish to be. They have excellent links with a local Tai Chi group who come in once a fortnight to give lessons. They also have fortnightly visits from a Just Jhoon group, who do Bollywood-style exercises sessions, which can be done standing or sitting. They are very popular.
They have a big focus on music, with regular visits from entertainers who play the type of music that their residents like, so they can get them singing and dancing. This is particularly good for those with dementia. They have excellent links with Mind Active and organise activities there, and their residents go to their social events in the town. Local primary school choirs often go to them, and residents sometimes visit their schools. A local artist does art classes with residents. The latest project is focusing on Old Blyth – again good for dementia residents. A local church holds regular services here, and a group comes in to read bible stories, usually followed up by a related film.
Group: Akari Care Ltd
Person in charge: Helen Graham (Acting Manager)
Local Authority / Social Services: Northumberland County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 50
Rooms with ensuite WC: 50
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Crofton Court Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Crofton Court Residential Care Home has a Review Score of 6.6 (6.550)
The Review Score of 6.6 (maximum of 10) for Crofton Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Crofton Court Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Crofton Court Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.55 Points relating to the number of positive Reviews for Crofton Court Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100 , then divided by 2 = 0.050
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Anne S (Daughter of Resident) on Wednesday 21 September 2016. Relates to September 2016.
Our dad was a resident in Crofton Court for 18 months. From our very first visit until dad sadly passed away on 1st September 2016, we as a family, could not fault the care and compassion that was shown not just to our dad but to our whole family by every single member of the staff team.
We cannot thank all who work there enough for the support given to dad and ourselves.
How likely would you be to recommend Crofton Court Residential Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Crofton Court Residential Care Home