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Harwood Court

Highburn, Cramlington, Northumberland NE23 6AZ
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Harwood Court, Cramlington
Harwood Court, Cramlington
Harwood Court, Cramlington

This delightful care home, situated in an extensive safe plot with very large, safe enclosed gardens is a high end care facility. With wide, well lit, immaculately decorated wheelchair-friendly corridors and large spacious lounge and dining facilities residents find themselves living in a tasteful built for purpose home from home. With modern furniture, natural light, TV, music, a bar and a purpose-built cafe everything is thought through to provide comfort...  

Care Provided by Harwood Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£879 - £947£879 - £947
Residential Dementia Care£947 - £1,200£947 - £1,100

Fees are in line with the local authority payments. private funding is charged at true cost of care without discounts applied to LA for bulk purchasing

Contact Harwood Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • George Ward (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (35)

Visiting

  • There are no restrictions to visiting, however, the team do request people respect older persons rights to a quiet sleep if they visit in the late evening, overnight or early morning

Parking

  • Car parking facilities available.

Harwood Court Reviews (56)

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9.6

Harwood Court has a Review Score of 9.6 (9.593) out of 10, based on 11 reviews in the last 2 years. Over all time Harwood Court has 56 reviews.

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Showing 56 reviews matching selected criteria
Review from Audrey L (Daughter of Resident) published on 24 April 2022 Submitted via Postal Card
Overall Experience

I have always been extremely happy with the care my mum receives after being unsure of a care home in general. I now feel it's been the best choice and as a care home, I couldn't have chosen better! I enjoy my time with my mum when I visit and I am made to feel very welcome, so thank you.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you for the lovely review, we love having your mum live with us, she has settled in so well and it was lovely to hear her say she wanted to stay after being here for a few days. I will share your comments with the team and I hope you both enjoyed your afternoon tea here at the home.

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Review from Ken C (Son of Resident) published on 31 January 2022 Submitted via Postal Card
Overall Experience
My mother has only been here for 1 month but she is happy and settled already.

She is benefitting from the friendly staff and activities.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you for completing a review, I know how much of a tough time your mum has had and it is beautiful to see her flourish here at the home, she really does love chatting with the staff and other residents. She has a beautiful smile and I hope she goes from strength to strength with us.

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Review from C W (Daughter of Resident) published on 22 November 2021 Submitted via Postal Card
Overall Experience
Mam was only here for respite, but good luck to them getting her home as she loves it here. She loves the staff so much and is dreading leaving.

Thank you so much to all the staff for making us both feel so welcome.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you for the review, it was a pleasure to have your mum living with us for a little while, she is such a beautiful lady with a kind heart and we would have loved her to stay. I have shared your review with the team who are all very grateful.

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Review from Judith P (Daughter of Resident) published on 27 September 2021 Submitted via Postal Card
Overall Experience

It was the best thing for my father to enter Harwood Court, it was also his choice. The care, love and kindness given were amazing. Staff became family to the residents during lockdown when no one could visit. They kept residents safe and well.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you so much for your wonderful review, we all miss your father so much, he was such a kind and caring man. We were so lucky to meet him and spend so many special moments with him. We will also miss you as you became part of our Harwood Court family too.

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Review from Kit T (Son of Resident) published on 27 September 2021 Submitted via Postal Card
Overall Experience

The staff are attentive and care for the residents. Also, in all communication with the staff, it is easy to see that they care!

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you for your review. The staff do care deeply about every resident, caring for your loved one is an absolute privilege. Our team embody the MHA values and I will share your kind words with the team who will really appreciate your feedback, thank you.

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Review from Joy B (Daughter of Resident) published on 29 July 2021 Submitted via Postal Card
Overall Experience

Lovely care home, very friendly and Mother is very happy.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you for the lovely review, we really care for your mum and have always been so pleased when she has decided to come and stay with us time and time again. To have your mum come and live with us permanently now is a real honour. Thank you once again.

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Review from Ann P (Daughter of Resident) published on 29 July 2021 Submitted via Postal Card
Overall Experience

I am very happy with the care my mam is getting at the home. Thank you for everything.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you very much for the lovely review, we work so hard to try and get it right and it is good to know we are. We care deeply for your mum and love to see her smiling every day.

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Review from Isabella B (Wife of Resident) published on 13 July 2021 Submitted via Postal Card
Overall Experience

My husband became a resident of Harwood Court in May and loves it there. The staff are all very friendly and accommodating and they all know the needs of the individual residents and spend quality time getting to know them. I would not hesitate in recommending it to others.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you so much for the beautiful review, we care deeply about everyone we care for and always want to make the experience of living at home with us as personal and pleasurable as possible. Your loved one is a pleasure to care for and we can’t wait to spend more time with family members when restrictions are eased.

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Review from S H (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

Very kind and thoughtful.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you for taking the time to complete a review, we all work really hard at Harwood Court and we appreciate every review we receive to help us improve and identify what we are doing really well. We hope that once the home is refurbished you will notice a marked improvement in facilities. Thank you once again, I will share this with the team.

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Review from H T (Daughter of Resident) published on 20 May 2021 Submitted via Postal Card
Overall Experience

The staff are excellent. The problem I have is that Dad's memory and mobility have deteriorated since lockdown started last year. We need more time to visit as the time we have left is very precious. Could you look into visiting in their rooms? Visitors would literally come in the door and go to the resident's room. I need to sit with Dad and keep him company for his sanity and mine.

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Review from J M (Son of Resident) published on 8 April 2021 Submitted via Postal Card
Overall Experience

I feel the management and staff look after my mother very well. I feel that they genuinely care about her as well as caring for her. During the pandemic, they have done their utmost to help us keep in touch.

Reply from Sarah Bell, Home Manager at Harwood Court

Thank you so much for your lovely review; we do genuinely care about every one of our residents' body, mind and spirit. The staff have worked really hard during the pandemic to help keep everyone safe, giving up contact with people they love the most, to try and keep the home free from COVID-19.

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Review from L G (Daughter of Resident) published on 27 July 2020 Submitted via Postal Card
Overall Experience

Can't complain about anything regarding the care provided.

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Review from C J (Daughter of Resident) published on 25 June 2020 Submitted via Postal Card
Overall Experience

Very friendly and organised.

Reply from Caroline Thomas, Home Manager at Harwood Court

Thank you very much for your compliment; we are all very proud of the friendly atmosphere in our home and the fun we have.

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Review from J T (Daughter of Resident) published on 25 June 2020 Submitted via Postal Card
Overall Experience

My mam came here by word of mouth and I have booked my place when need it.

Reply from Caroline Thomas, Home Manager at Harwood Court

Thank you for your lovely review, I love that you want to book your own room, it shows how much faith you have in us to care for your Mum.

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Review from N S (Daughter of Resident) published on 25 June 2020 Submitted via Postal Card
Overall Experience
An excellent organisation under extreme circumstances.
Can't fault the care and attention shown to us after 12-weeks.

Thanks to you all.

Reply from Caroline Thomas, Home Manager at Harwood Court
Thank you so much for your review, as you say these are difficult time. Knowing we have your trust and support is amazing.

We will see you all for a party soon, I hope!

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Review from Enid A M (Wife of Resident) published on 10 July 2019 Submitted via Postal Card
Overall Experience

The care my husband has had during his stay at Harwood Court has been excellent.

Thank you all.

Reply from Caroline Thomas, Home Manager at Harwood Court

Thank you for your lovely words. It was a pleasure supporting both you and your husband; we were sad to see you both go but pleased with the part we played in reuniting you after so many years of marriage.

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Review from D O (Son of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

Harwood Court continues to provide my 103-year-old mother with a very high level of attention and care. I cannot fault the staff on the quality of the home. Excellent all round.

Reply from Caroline Thomas, Home Manager at Harwood Court

Thank you for your review; it's lovely to know that we are getting it right. Your mum is an amazing lady whose strength is inspiring. I will pass on your kind words to the rest of our “family” here at Harwood Court.

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Review from E T (Daughter of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

I have felt much happier knowing that my mother is being looked after so well 24 hours per day by staff who are prepared to go that extra bit forward to help and assist. I couldn't wish for her to be anywhere else. A big thank you to all.

Reply from Caroline Thomas, Home Manager at Harwood Court

Thank you so much for your kind words. You and your mum are a big part of our family, I will share your review with the team.

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Review from Ian L (Son of Resident) published on 10 October 2018 Submitted via Postal Card
Overall Experience

Every member of staff work very hard to make this home comfortable, caring and friendly.

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Review from Helen B (Daughter of Resident) published on 10 October 2018 Submitted via Postal Card
Overall Experience

Mam came in as respite. To be honest, met my sister-in-law came to Harwood Court to visit 1st and after our visit, we didn't want to look at any more, it's a friendly, relaxed place, that always has time for you and your family. The staff from laundry, kitchen, maintenance and the carers (amazing bunch) to management will go out of their way to make sure mam is happy and well cared for. It's not the poshest but it's most defiantly the best. Can't recommend the carers and staff enough. Can it be improved, absolutely but as far as the staff go, they are the best.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 07 Oct 2025

    Hannah Noble is celebrating her 100th birthday today on 22nd September 2025 at Harwood Court Care Home. Hannah used to work in a launderette for several years from the age...

  • 07 Oct 2025

    Hannah Noble is celebrating her 100th birthday today on 22nd September 2025 at Harwood Court Care Home. Hannah used to work in a launderette for several years from the age...

Upcoming Events

There are no upcoming events for Harwood Court.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Harwood Court.

Accreditations

There are no accreditations posted yet for Harwood Court.

Meet the Team (2)

George Ward
George WardJob Title:Registered ManagerJoined: 2025

Experienced and enthusiastic to provide services to an exceptional standard, our new Manager, George, joined us by transfer from MHA, where he had managed the service for the former providers over the last two years.

Rachel Moran
Rachel MoranJob Title:Admin managerJoined: 2025

A qualified administrator, Rachel joined the service in January 2025 and currently further supports group growth and operations.

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