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Harwood Court

Highburn, Cramlington, Northumberland NE23 6AZ
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Harwood Court, Cramlington
Harwood Court, Cramlington
Harwood Court, Cramlington

This delightful care home, situated in an extensive safe plot with very large, safe enclosed gardens is a high end care facility. With wide, well lit, immaculately decorated wheelchair-friendly corridors and large spacious lounge and dining facilities residents find themselves living in a tasteful built for purpose home from home. With modern furniture, natural light, TV, music, a bar and a purpose-built cafe everything is thought through to provide comfort...  

Care Provided by Harwood Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£879 - £947£879 - £947
Residential Dementia Care£947 - £1,200£947 - £1,100

Fees are in line with the local authority payments. private funding is charged at true cost of care without discounts applied to LA for bulk purchasing

Contact Harwood Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • George Ward (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (35)

Visiting

  • There are no restrictions to visiting, however, the team do request people respect older persons rights to a quiet sleep if they visit in the late evening, overnight or early morning

Parking

  • Car parking facilities available.

Harwood Court Reviews (56)

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9.6

Harwood Court has a Review Score of 9.6 (9.593) out of 10, based on 11 reviews in the last 2 years. Over all time Harwood Court has 56 reviews.

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Showing 56 reviews matching selected criteria
Review from Callum N (Grandson of Resident) published on 1 October 2018 Submitted via Postal Card
Overall Experience

The staff are always a pleasure and my Nana is much loved and well looked after. They always have time to talk and let me know how my Nana has been. It is a bright, spacious and immaculately clean home. My Nana loves it. She never has a bad word to say and she has even offered to get us a room!

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Review from Elizabeth W (Daughter of Resident) published on 1 October 2018 Submitted via Postal Card
Overall Experience

It is a great relief to know Mum is in such good capable hands. As Mum's condition has changed due to the onset of dementia it is very reassuring to see how much tender care goes into looking after and meeting her needs in a thoughtful, caring and professional manner.

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Review from S B (Daughter-in-law of Resident) published on 3 September 2018 Submitted via Postal Card
Overall Experience

Our mam originally came into Harwood Court for respite as she had been ill after two stays in a hospital. Her mood was very low and she had stopped looking after herself. The change after two weeks was amazing she continued to improve both mentally and physically. We put this down to the care she had received from the staff and management and the good nutrition. She has now decided to make her home at Harwood Court as she feels safe and cared for here.

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Review from W L (Son of Resident) published on 20 July 2018 Submitted via Postal Card
Overall Experience
The staff are most caring and considerate. Not only towards my mother but toward her family and friends who visit.

They also treat everyone with respect and we are confident that their combined efforts will ensure the proper outcomes with patient care.

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Review from Alan G (Son of Resident) published on 6 April 2018 Submitted via Postal Card
Overall Experience

From the first contact with Harwood to now, their friendliness and professionalism have been excellent. The warmness of their welcome has made my mother feel so at home and special. She always said "anything and everything I need I have only to ask and it appears". The staff made her feel so special and cared for her and my family with a great sense of humour.

Reply from Yvonne Reilly-Cooper, Area Manager at Harwood Court

Thank you for your kind words, our manager and her team work extremely hard each and every day.

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Review from Judith G (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card
Overall Experience

Our initial meet with staff 'dressed as an elf' lifted the mood from the start. My mother-in-law was made to feel at home, welcome and safe. I cannot commend Harwood more highly, as a nurse myself I have high expectations and these were met without question. Allowing us as a family to feel able to rest knowing our mumsy was happy in her final chapter of life. Thank you.

Reply from Yvonne Reilly-Cooper, Area Manager at Harwood Court

Dear Mrs G, please accept our sincere Condolences and allowing our manager and her team to care for your Mother in Law.

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Review from Derrick B (Resident / Service User) published on 19 December 2017 Submitted via Postal Card
Overall Experience

Harwood Court is very friendly and homely. I find the staff caring and I like my room.

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Review from P L (Daughter of Resident) published on 15 December 2017 Submitted via Postal Card
Overall Experience

My mum has settled into Harwood Court after about 5 months. All good, caring staff, and each time I visit I know Mam is in good hands with very caring staff, right through Harwood Court - carers, cook, domestic staff, residents and residents' family. So all good for me at Harwood Court. If there was a problem it will be dealt with as soon as possible.

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Review from Ruth B (Daughter of Resident) published on 25 September 2017 Submitted via Postal Card
Overall Experience

My mother dreaded going into a care home, but once installed in this facility, she soon changed her mind. The staff are superb, the management are tremendous, they have looked after her really well, it's just a shame MHA won't employ more carers because if there were more of them then the service would be even better.

The girls are genuine, caring, hard working and the maintenance man is great. The chefs cook amazing food and it never looks in need of a clean. Overall excellent.

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Review from Brian J (Son of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

My mum has been a resident at Harwood Court for over 2 1/2 years. During all this time she has been treated with care, dignity and respect. The management and staff including cooks, carers and handyman are attentive and above all caring. Harwood Court may not be modern and have fabulous facilities of a newly built home but we could not have found a better place for her to live out her final years. It truly is a "home".

Reply from Caroline Thomas, Home Manager at Harwood Court

Thank you for your lovely comments, it is a privilege to be able to support your Mum, We all look forward to your visits. Not to mention your sense of humour! The support you have given us over the years, from planting flowers to creating place settings for Christmas is always appreciated.

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Review from Kenneth R (Son of Resident) published on 21 June 2017 Submitted via Postal Card
Overall Experience

We find the home clean and pleasant.

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Review from Marion M (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card
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My Mum is settling down very well now in Harwood Court. The staff and the care and support they give are excellent. They are very attentive to my Mum's needs and very patient with her. This is well appreciated as her present memory is not good and she needs reassurance and much repetition to clarify her understanding. There are activities organised every day for residents and plenty of opportunities to interact. The expertise and attitude of management are excellent. Thank you.

Reply from Caroline Thomas, Home Manager at Harwood Court
Thank you for your lovely review.
I know that the staff really appreciate it when their hard work and dedication is recognised.

Your Mum is a pleasure to look after, her humour is contagious!

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Review from J S (Son of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience

Care seem adequate but they appear to be short staffed and unable to cope when things are busy.

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Review from P M (Son of Resident) published on 15 February 2017 Submitted via Postal Card
Overall Experience

I find the care home to be very good and the staff friendly. Since the home has filled up, it, at times, becomes slightly disruptive with some of the louder residents.

Reply from Caroline Thomas, Home Manager at Harwood Court
Thank you for the lovely comments about the staff.
I will pass them along to all staff.

Although the communal areas do get busy many people have commented on how nice it is to see the lounge so lively.

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Review from G H (Son of Resident) published on 23 January 2017 Submitted via Postal Card
Overall Experience

My Mam is very happy at Harwood Court. She was initially admitted after a series of hospital admissions that started after a bad fall. With a long-standing heart condition, her residence at HC became essential. Initially, Mam did not want to stay. This lasted for about two weeks! You could not drag her away now. She knows that she is well cared for. All the staff are very friendly and helpful. They try very had to make sure they meet the needs of the residents. I do think that, at times, staffing levels could be higher, particularly now as Harwood Court is reaching capacity.

Reply from Caroline Thomas, Home Manager at Harwood Court
Thank you for your very kind comments I will pass them along to the staff.
We are all pleased at the ease with which your Mum has settled into her new home.

She is a pleasure to care for.

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Review from Pauline S (Sister-in-law of Resident) published on 17 March 2016 Submitted via Website
Overall Experience
My sister in law thoroughly enjoyed her week at Harwood Court, despite being very reluctant to have respite for the first time. From the onset, we were made to feel very welcome by both staff and residents and everyone was so helpful. Her room on the first floor was was beautifully decorated and furnished, with access by lift.
Throughout the week, there were many activities to join in, and she was encouraged to do so.
The catering staff produced appetising, well presented meals which were really appreciated.
The care staff showed genuine concern for the welfare of the residents and we felt the 'family' atmosphere as soon as we entered the building.
Being a Methodist Care Home was a bonus for us and we were able to join in services, (something that she is now unable to do from home), and talk to the chaplain.
Not only did my sister in law feel supported, her husband and myself were 'included' in the care package.

A big thank you to you all.

Reply from Caroline Thomas, Home Manager at Harwood Court

Thank you very much for your kind words. We have thoroughly enjoyed looking after your Sister in Law. You are right she was very nervous on arrival but very quickly became one of our family. It was our pleasure to look after such a warm and friendly lady and with a great sense of humour! We look...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 07 Oct 2025

    Hannah Noble is celebrating her 100th birthday today on 22nd September 2025 at Harwood Court Care Home. Hannah used to work in a launderette for several years from the age...

  • 07 Oct 2025

    Hannah Noble is celebrating her 100th birthday today on 22nd September 2025 at Harwood Court Care Home. Hannah used to work in a launderette for several years from the age...

Upcoming Events

There are no upcoming events for Harwood Court.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Harwood Court.

Accreditations

There are no accreditations posted yet for Harwood Court.

Meet the Team (2)

George Ward
George WardJob Title:Registered ManagerJoined: 2025

Experienced and enthusiastic to provide services to an exceptional standard, our new Manager, George, joined us by transfer from MHA, where he had managed the service for the former providers over the last two years.

Rachel Moran
Rachel MoranJob Title:Admin managerJoined: 2025

A qualified administrator, Rachel joined the service in January 2025 and currently further supports group growth and operations.

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