Bron Haul Care Home

41/43 Brighton Road, Rhyl LL18 3HL
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Top 20 carehome certificate
9.9 89 Reviews
  • Bron Haul Care Home, Rhyl
Bron Haul is situated 5 minutes from the town centre, near all local amenities, Church, town centre, train and bus depots. The beach again is a 10-minute walk and the local botanical gardens are nearby.

The home is owned by Sky Care North Wales ltd.

Fees are as stated previously and there are top-ups.

The home has a smoking designated lounge and June 2017 saw the home gain the Gwen Am Byth award with Betsi Cadwalader health board for oral hygiene.

Bron Haul is registered for 37 service users, all single rooms.

They have a Facebook page.
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Care Provided by Bron Haul Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

The fee is Denbighshire rates with top up
The fee does not include personal items, chiropody, hairdressing or papers.
It does include all food, beverages and laundry and all other daily living bills.
Some activities are paid in house and some via the service user this would be discussed as required.
Transport to and from hospital is paid for via the home and staff can attend all appointments as discussed with the service user and family members.

Contact Bron Haul Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bron Haul Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Sky Care North Wales Ltd
  • Privately Owned

Person in Charge

  • Debbie Williams (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)

Visiting

  • Whilst no COVID guidelines for testing, please all visitors do not attend the home if they are feeling unwell

Parking

  • On site parking at the home

Bron Haul Care Home Reviews (89)

9.9

Bron Haul Care Home has a Review Score of 9.9 (9.888) out of 10, based on 21 reviews in the last 2 years.
Over all time Bron Haul Care Home has 89 reviews.

Overall Experience
  • 74
  • 12
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Date Published
  • 89
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Reviewer Connection to Bron Haul Care Home
  • 28
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  • 11
  • 5
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  • 3
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Total of 89, showing 41-60
Review from Phil P (Friend of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of mine has been in residence for several months now and I have been extremely impressed by all aspects of the care he has received. He is very happy in his spacious new room and very complimentary about all the staff. He also appreciates the quality of the meals and care he receives. As a
visitor, I am always greeted warmly and have been kept informed of any relevant issues. The precautions regarding Covid are particularly impressive. Thanks to everyone, from the management team to all staff. Great service.
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Review from Sonya W (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad has been a resident at Bron haul for the past seven years, and our mum joined him as a resident ten months ago.
As a family, we cannot fault the care Mum and Dad receive; they are both very happy, and when we visit, we are always made to feel welcome.
We are always informed promptly of any
concerns or issues regarding Mum or Dad's health and kept up to date with news of lots of activities they participate in with messages and lovely pictures, which is reassuring to us as a family that they are both receiving excellent care.
Overall, Bron Haul is a lovely little home with a real family feel.
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Review from J E (Resident) assisted by family/friend published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the food here. I enjoy a range of activities. I feel supported when I have my meetings. I have good friends that I enjoy chatting with.
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Review from J B (Resident) assisted by family/friend published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love my room. The sun shines through, this is my home to come and stay. I like going out with the staff for afternoon tea and shopping trips.
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Review from B H (Resident) assisted by family/friend published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here. Management and staff are excellent. Happy with my room and enjoy taking part in activities. Enjoy the food, especially the puddings.
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Review from B J (Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't ask for anymore. Caring, professional staff, clean and safe environment, always helpful when phoning or visiting and peace of mind knowing that my relative is in safe and capable hands. Thank you, Bron Haul.
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Review from N H (Mother of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always kept updated with my mother’s care, which always includes some of the activities that she has taken part in. My mum has been staying in the home for many years and is extremely happy with her care and the support that she has received.
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Review from I S (Resident) assisted by family/friend published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely place to stay, the staff and management are very helpful. Enjoy the food. Enjoy the company and chatting. No complaints.
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Review from Stanley W (Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are okay and helpful. The room is comfortable and pets are welcome.
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Review from E J (Resident) assisted by family/friend published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like my room. Like that I can smoke in the smoking lounge. Staff and management are very helpful and supportive.
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Review from C M (Resident) assisted by family/friend published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely management and staff. I like the choice of food. Really enjoy participating in the activities. I can remain independent but have a lot of company around me. I can have my dog Matilda, and the staff help me walk her.
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Review from I P (Resident) assisted by family/friend published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love my bedroom with my new furniture and bed. I have been here for 44 years. The food is lovely. Nice activities. I like my cat.
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Review from C D (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy and settled here. I am also able to have my god (Kizzy) with me, and she likes everyone and loves the attention. I'm sleeping very well, and my appetite was extremely poor, but now I'm eating lots more, and I find the meals and snacks beautifully cooked and prepared. I've put on some
weight, which I wasn't able to at home. My hairdresser wanted to know what I'd done to my hair - I was puzzled, and then she explained! Because of the food I'm eating, my poor-conditioned hair is in top condition now.
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Review from M A (Sister of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite happy with the care home.
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Review from J M (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home.
Nice food.
Good company.
Good activities,
Nice staff and management.
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Review from Frank A (Brother-in-law of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The relative we have in the home seems to be quite happy and settled with his situation.
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Review from Richard K (Son of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always helpful and polite, whilst also looking after the residents with care and compassion. The recent decorating has really helped to give the communal areas a lift and make them feel much more modern.
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Review from Anthony H (Brother of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially I was worried about my brother staying in a care home as we hadn't expected this situation to arise but due to his health issues he now requires additional support 24/7. Due to covid we only had contact via telephone at first and this added to our worries as he struggles with mobile phones
but after several telephone conversations with him and the staff at Bron Haul Care Home we needn't have worried. They were very supportive of both my brother and us and appreciated our concerns and provided reassurance. They answered all our questions regardless of how trivial, with hindsight, they seemed and went above and beyond to support us all through this difficult transition. I receive photographs of my brother being involved in the organised activities and staff contact us directly if there are any changes to his medical conditions or requirements he requests. He is settling in well and happy with the staff and the care provided as are we.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for this lovely review it’s much appreciated and I will pass it on to the staff team.
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Review from A M (Sister of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bron Haul Care Home has been very good caring for my brother for the last ten years. He has always felt happy and secure within the home and is given as much independence as possible. The staff are always very welcoming and inform family should there be any problems or needs of their residents. Staff
will always try to make the environment interesting and involve the residents in various events and creative projects should they wish to join in. We are often invited to any celebrations or trips. It has been a very difficult two years during the pandemic but the resident's health and welfare has always been a priority.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for your review and we hope to see you soon.
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Review from Jill L (Daughter of Resident) published on 23 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father enjoys living at Bron Haul. He is very happy there and is well looked after. The staff are marvellous and dad is always encouraged to join in with the regular activities which can include making decorations, smoothies etc. They always celebrate occasions and decorate the home accordingly i.e
for Halloween, Easter and Christmas. During the pandemic, it has been difficult to visit dad but the management and staff have done their best to ensure that we can keep in touch through Skype etc. The home is clean and comfortable and the meals supplied are good. Dad is kept safe and well and I am kept well informed and updated of his well-being.
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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Bron Haul Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Bron Haul Care Home is calculated as follows: ( (229 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bron Haul Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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