Bron Haul Care Home

41/43 Brighton Road, Rhyl LL18 3HL
Review Us
9.9 83 Reviews
  • Bron Haul Care Home, Rhyl
Bron Haul is situated 5 minutes from the town centre, near all local amenities, Church, town centre, train and bus depots. The beach again is a 10-minute walk and the local botanical gardens are nearby.

The home is owned by Sky Care North Wales ltd.

Fees are as stated previously and there are top-ups.

The home has a smoking designated lounge and June 2017 saw the home gain the Gwen Am Byth award with Betsi Cadwalader health board for oral hygiene.

Bron Haul is registered for 37 service users, all single rooms.

They have a Facebook page.

Care Provided by Bron Haul Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fee is Denbighshire rates with top up
The fee does not include personal items, chiropody, hairdressing or papers.
It does include all food, beverages and laundry and all other daily living bills.
Some activities are paid in house and some via the service user this would be discussed as required.
Transport to and from hospital is paid for via the home and staff can attend all appointments as discussed with the service user and family members.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sky Care North Wales Ltd

Person in charge

  • Debbie Williams (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)

Visiting

  • Whilst no COVID guidelines for testing, please all visitors do not attend the home if they are feeling unwell

Parking

  • On site parking at the home

9.9

Bron Haul Care Home has a Review Score of 9.9 (9.944) out of 10, based on 24 reviews in the last 2 years.
Over all time Bron Haul Care Home has 83 reviews.

Overall Experience
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Date Published
  • 83
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  • 24
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Reviewer Connection to Bron Haul Care Home
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Total of 83, showing 61-80
Review from Katrine A (Daughter of Resident) published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent with residents and families alike, always make you feel welcome and nothing is too much trouble. The place is very outdated and needs work to bring it up to date. I wouldn't put my mum anywhere else. It's always clean and tidy.
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Review from Joan W (Resident) assisted by family/friend published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've just spent two weeks here on respite and everything was excellent. Staff and residents were excellent. I'd fully recommend a stay here.
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Review from R C (Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like this home for several reasons. The home is very like a normal home. It is lovely. The people are great, also the home manager is very approachable as is the rest of the staff.
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Review from G B (Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here. Very good food. The staff are ok. I like my bedroom. The house is clean.
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Review from Roy R (Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It makes me feel as if I am doing something useful and independent. It makes me feel as if I do jobs around the house. It stops me being bored and out of trouble. It gets me talking to the staff even more.
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Review from I C (Resident) assisted by family/friend published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I used to like wrapping the napkins for the dinner tables.
I would also wash up and keep the area clean and tidy.
I liked to walk to the shop.
I enjoyed the activities.
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Review from John R (Resident) assisted by family/friend published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having just moved into Bron Haul I feel that I will get the care and attention I need.
The staff and management are very accommodating to my needs.
It is a very caring home and my friends like to visit me here.
The food is always hot and filling.
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Review from Frank B (Resident) assisted by family/friend published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are attentive and deal with all my needs. I enjoy a laugh with the staff and residents, it has a very homely atmosphere with lovely homemade food.
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Review from Rita B (Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after. Staff are very nice, very pleased with the meals.
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Review from Anthony C (Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after. Friendly, well fed and encouraged to be independent.
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Review from Wendy B (Resident) assisted by family/friend published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am encouraged to bake cakes which I love doing.
I have been on a trip to the zoo, I had a lovely time. The staff were very good with us. I have my hair done every week which I really enjoy. Everyone comments about how nice I look.
I enjoy doing the activities and new knitting classes.
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Review from Richard J (Resident) assisted by family/friend published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good attitude to clients from staff and management. The staff listen to problems and accommodation is good. I am encouraged to be independent and I come and go as I wish to. I go to my clubs and to socialise.
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Review from Karen A (Daughter of Resident) published on 13 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Bron Haul work tirelessly to ensure residents' needs are met to a high standard but what I really appreciate is that service users are treated as unique individuals.
Staff work really hard to identify their likes and hobbies and then provide opportunities for them to enjoy these. They foster
independence for residents as much as possible.
I love that there is a real family feel to the place, it's not stuffy and formal. The staff are warm and welcoming to all, making it feel like home.
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Review from Lorna J (Resident) assisted by family/friend published on 30 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here 28 years. In that time I have made lots of friends. I am able to go out to town and to the shop on my own. I am very happy with the medical team. The staff and management respect my privacy.
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Review from Marc H (Resident) assisted by family/friend published on 30 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home peaceful and very calm.
The staff are very helpful. The management complies with my needs.
My recent 50th Birthday the management and staff went above and beyond to make my day special. I had an American car to take me out for a meal with staff and friends.
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Review from N H (Wife of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect. Really is a lovely home. No problems at all. My husband is quite happy there and is well cared for.
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Review from Margrit M (Daughter-in-law of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I often go to see my father-in-law I have observed staff with other residents also and must say how competent and friendly they are. My father-in-law is content and all his needs are met.
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Review from Glyn W (Son of Resident) published on 31 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was very happy here. Staff and management are friendly and approachable and the care he received ensured his independence was maintained. I would recommend this home to others. He enjoyed the trips out and certain activities (of his choice) which took place. He was treated with dignity at all
times.
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Review from Derek S (Partner of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's an excellent care home.
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Review from Christine B (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Brun Haul staff and management are always there to help and support mother, especially over the last two years, after breaking her leg twice and most recently gallbladder problems.
The staff are always very friendly. The surroundings are always clean and homely. Mother is kept clean and tidy at all
times.
I would recommend Bron Haul
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Bron Haul Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Bron Haul Care Home is calculated as follows: ( (269 Excellents x 5) + (16 Goods x 4) ) ÷ 285 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bron Haul Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (0)

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