Bron Haul Care Home

41/43 Brighton Road, Rhyl LL18 3HL
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Top 20 carehome certificate
9.9 89 Reviews
  • Bron Haul Care Home, Rhyl
Bron Haul is situated 5 minutes from the town centre, near all local amenities, Church, town centre, train and bus depots. The beach again is a 10-minute walk and the local botanical gardens are nearby.

The home is owned by Sky Care North Wales ltd.

Fees are as stated previously and there are top-ups.

The home has a smoking designated lounge and June 2017 saw the home gain the Gwen Am Byth award with Betsi Cadwalader health board for oral hygiene.

Bron Haul is registered for 37 service users, all single rooms.

They have a Facebook page.
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Care Provided by Bron Haul Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

The fee is Denbighshire rates with top up
The fee does not include personal items, chiropody, hairdressing or papers.
It does include all food, beverages and laundry and all other daily living bills.
Some activities are paid in house and some via the service user this would be discussed as required.
Transport to and from hospital is paid for via the home and staff can attend all appointments as discussed with the service user and family members.

Contact Bron Haul Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bron Haul Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Sky Care North Wales Ltd
  • Privately Owned

Person in Charge

  • Debbie Williams (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)

Visiting

  • Whilst no COVID guidelines for testing, please all visitors do not attend the home if they are feeling unwell

Parking

  • On site parking at the home

Bron Haul Care Home Reviews (89)

9.9

Bron Haul Care Home has a Review Score of 9.9 (9.888) out of 10, based on 21 reviews in the last 2 years.
Over all time Bron Haul Care Home has 89 reviews.

Overall Experience
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Date Published
  • 89
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Reviewer Connection to Bron Haul Care Home
  • 28
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  • 11
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Total of 89, showing 1-20
Review from Andrew H (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was here for at least 9 years and mum joined him about 4 years ago, my dads passed now , I just want to say what a lovely place staff have been exceptional all the way, thank you from me and all our family,
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Review from Sharon P (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom was a resident at bron haul care home for nearly three years
From the moment mom moved in it felt like home
The manager and all the staff are wonderful they always made us feel very welcome and found time to talk to us and catch up about mom and our family over a nice cup of tea and biscuits
We were always kept up dated with everything and always felt so content mom was so well cared for
She was happy to join in all the activities it was lovely that we were sent photos of mom and we loved seeing her smiling face
I cannot find the words to say how kind caring and supportive everyone at bron haul have always been for mom and our family
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Review from Karen D (Niece of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff & management are great, helpful & informative. I live away so visit just once a week but I think to stimulate some of the residents more there should be more activities.
The decor is tired & depressing although there does seem an attempt to very slowly make amends in some areas. I wish the rooms
were en-suite to provide some dignity for those living there. Food quality needs improving according to my uncle.
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Review from Richard W (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with Bron Haul has always been positive, staff and management are friendly, approachable. Mums care over the last few years has been excellent at Bron Haul, the home is clean and pleasant to be in, plenty of activities for the residents to partake in.
Overall I would recommend anyone
to have there loved ones at Bron Haul.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you Richard for this lovely feedback, I will pass it on to the team
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Review from Alex W (Grandson of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Honestly a really lovely place. Grandmas been here for over 5 years and they've taken great care of her. The staff are lovely and always come to say hi whilst we're visiting, they always make sure Grandma and any other resident are okay. Couldn't fault them for a single thing. I'd just like to say thank
you to them for caring for her so well at the end of her life.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for this lovely review I will pass it on to the team
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Review from Kerry H (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am forever grateful for the care, support and compassion towards our lovely mum. Debbie and Ann-Marie go above and beyond for all the residents in bron haul. Very good communication skills towards relieves and have been throughout our mums stay EG if doctors or have any concerns they contact me straight
away. Thank you to everyone at bron haul for all your care towards our mum. Keep doing the amazing job you all do.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you Kerry for this lovely review it is much appreciated
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Review from P S (Brother of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother has been a resident for 4years and I can't praise the Management and their extremely professional staff for the excellent care they provide.
They go the extra mile when it comes to daily activities and special occasions.
Im kept up to date with all of my brothers care and the staff are
always available to chat.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review we realty do appreciate this
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Review from Ellen S (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Bron Haul for nearly 2 years now and I would highly recommend this place if it is somewhere you are considering for a loved one. She has been looked after in every way possible from the day she arrived and all her needs are taken care of. I visit my mum regularly and she always looks
clean and tidy but more importantly, she looks happy, content and well fed. She came here after breaking her hip in 2024 and has since then put on lots of much needed weight and looks so healthy now.The staff are lovely, friendly and professional and you are kept informed of relevant developments which is all I can ask for. Thank you Bron Haul for keeping my mum happy :)
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review its lovely to see your mum flourish
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Review from Linda S (Daughter-in-law of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my mother in law spent the last few yrs of her life with bronhaul and i couldn't praise the staff enough.Management always informed us of any changes to her health or care needs and when visiting Staff always made us feel welcome . The grounds are well maintained and lovely to sit in when it's sunny
rooms are spacious clean and tidy although could be doing with an update but the care of staff outweigh this small issue .I would highly recommend this home for any ones loved one knowing my mother in law was safe and well cared for with respect and dignity made it easier to return to scotland
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for this lovely review Linda, I will make sure I pass this on to the team
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Review from Linda R (Sister of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to firstly say that this care home is exemplary. There is nothing negative to say. My sister has been there nine years and has flourished in the time she has been there. My sister is so happy despite her problems which the staff understand and assist in any way they can. I can only give
this home 10/10 for the care and dedication both management and staff towards their residents in their care.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for the review Linda, I will pass it on to the team
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Review from Denise C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff at Bron Haul enough for their care of my dad since approx April 2025. He is so well looked after in every way. The home is always welcoming when we visit, the kettle is always on complete with a plate of biscuits. The staff are truly amazing!
Dad thoroughly enjoys the entertainment
that is provided weekly, whether it be live music, bingo, arts and crafts plus much more. All Saints' Days bring fun and activities too.
Bron Haul welcomed my mum for some respite with dad over the Christmas period and she too received a high quality of care.
Thank you to you all, nothing has ever been too much trouble for you and we are extremely grateful.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for the lovely comments, we will pass this on to the team
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Review from Lesley I (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so pleased with the care given to mum here at the care home.
Staff are so welcoming and accomodating to her needs, it is so reassuring for me and my family.
I just wish to say well done to each an everyone here for the wonderful care given to mum and the other residents.
Thank you all!
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review we really appreciate this
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Review from Leann M (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is having a great life at Bron Haul. Staff are fantastic, it's like one big happy family. The whole team excel at making sure the residents are well looked after and nothing is too much trouble. We are kept fully informed relevant to mums care and well being. We're so glad of our choice of Bron
Haul- well done and thank you to all.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review I will pass it on to the team
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Review from Lisa S (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff wonderful and mum well looked after. Manager keep's family informed on everything.
Thank you
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review. I will ensure the staff are aware of your kind words
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Review from Simon D (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is settling in well at Bron Haul Care Home. The staff are absolutely fantastic.
The entertainment to stimulate residents is outstanding.
I can't praise Bron Haul enough.
Bedrooms are spacious, multiple living rooms so residents are not on top of each other.
Nothing is too much trouble.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review, I will pass it on to the team and we are happy your dad has settled in so well.
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Review from Susan D (Daughter-in-law of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law is 88 years old with Alzheimer's and has currently been a resident at Bron Haul Care Home for a month. I can't praise Bron Haul enough. The home is lovely with multiple large day rooms so residents are not on top of each other. My father-in-law's bedroom is a great size, lovely with
big, airy windows.
My father-in-law has gained 10lbs in 4 weeks, which is such a relief as he was hardly eating at home.
The dining room is so clean and inviting leading on to a big music room, which he is enjoying.
The manager manages the home with support from six particular staff members of the wonderful carers. Two of them initially assessed my father-in-law at his home and the only person to engage well with my father-in-law in a while, he had a sparkle in his eye and was even joking.
The entertainment for the residents is fantastic. Ranging from visits from Sparkle the Shetland Pony, Elvis, and the Wizard of Oz cast. The daily activities are so stimulating for my father-in-law.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review, I will pass it on to the team.
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Review from J H (Son of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really pleased with the care home and all the staff are very friendly, caring with my relative and myself and my sibling. Would highly recommend to others looking for a care home for their relative.
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Review from Sue H (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff in the care home to be very professional, friendly and caring. The residents are well looked after with their care needs and for their enrichment, they do many activities and the staff work hard to keep them happy and entertained.
The home has a high standard of cleanliness, all areas
such as Mum's room, toilets, kitchen and all the living spaces are always clean and tidy. It has a lovely homely feeling which I think is important to make the residents feel like it's home.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you for this lovely review, I will pass it on to the team
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Review from Michael H (Son of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely people with residents, respectful and caring.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for taking the time to complete the form for us it's really appreciated.
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Review from Maxine H (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems settled and content each visit. Lots of activities, stimulation and care given by all staff. Room is always clean and tidy and clothes laundered daily.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for taking the time to complete this for us, it is appreciated.
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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Bron Haul Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Bron Haul Care Home is calculated as follows: ( (229 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bron Haul Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bron Haul Care Home

What types of Care is Bron Haul Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bron Haul Care Home have?

There are 37 Single Rooms.

What are the Facilities & Services at Bron Haul Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bron Haul Care Home to the centre of Rhyl?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bron Haul Care Home to verify any information. View our terms and conditions. Bron Haul Care Home has an Enhanced Service - more info.