Bron Haul Care Home

41/43 Brighton Road, Rhyl LL18 3HL
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Top 20 carehome certificate
9.9 89 Reviews
  • Bron Haul Care Home, Rhyl
Bron Haul is situated 5 minutes from the town centre, near all local amenities, Church, town centre, train and bus depots. The beach again is a 10-minute walk and the local botanical gardens are nearby.

The home is owned by Sky Care North Wales ltd.

Fees are as stated previously and there are top-ups.

The home has a smoking designated lounge and June 2017 saw the home gain the Gwen Am Byth award with Betsi Cadwalader health board for oral hygiene.

Bron Haul is registered for 37 service users, all single rooms.

They have a Facebook page.
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Care Provided by Bron Haul Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

The fee is Denbighshire rates with top up
The fee does not include personal items, chiropody, hairdressing or papers.
It does include all food, beverages and laundry and all other daily living bills.
Some activities are paid in house and some via the service user this would be discussed as required.
Transport to and from hospital is paid for via the home and staff can attend all appointments as discussed with the service user and family members.

Contact Bron Haul Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bron Haul Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Sky Care North Wales Ltd
  • Privately Owned

Person in Charge

  • Debbie Williams (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)

Visiting

  • Whilst no COVID guidelines for testing, please all visitors do not attend the home if they are feeling unwell

Parking

  • On site parking at the home

Bron Haul Care Home Reviews (89)

9.9

Bron Haul Care Home has a Review Score of 9.9 (9.888) out of 10, based on 21 reviews in the last 2 years.
Over all time Bron Haul Care Home has 89 reviews.

Overall Experience
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  • 12
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Date Published
  • 89
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Reviewer Connection to Bron Haul Care Home
  • 28
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  • 11
  • 5
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  • 4
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  • 1
  • 1
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Total of 89, showing 21-40
Review from Kerry M (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum loves being in this home, they are always doing fun activities for times of the year.
She enjoyed the Easter egg hunt, this year and the pony visiting.
Mum is always saying how nice the staff are and she has lots of friends.
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Review from Susan C (Sister of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is happy and smiling when I see her, she always looks very well cared for and dressed up. The activities programme is always varied and interesting and fun. The staff are always friendly, approachable and supportive. Bron Haul Care Home will always be the home of choice for my sister and her
daughter chose superbly, although it was a very difficult decision at the time.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for this review. Your sister enjoys all the activities as do we when we spend time doing them, precious times.
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Review from Scott R (Son of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom loves it here, there’s always something going on to keep her busy and the staff are brilliant with her and everyone else. Best home we could have picked as she had been a few beforehand and just seemed to be in her room but at Bron Haul Care Home she’s always doing something.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for the lovely review, it is appreciated and I will pass it on to the team. Once again, thank you.
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Review from Yasmin I (Sister-in-law of Resident) published on 13 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bron Haul Care Home offers excellent elderly care in a high-quality A sector-leading well-being programme underpins the first-class care provision, from professional care staff that receive ongoing training support in order to maintain the excellent level of care at Bron Haul. Very much truly led by
a very high professional residential manager.
The care provided is proactive and ensures that independence and mobility are supported in an active and enjoyable lifestyle.
Thank you to the manager and also to your wonderful staff.
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Review from Ashleigh M (Granddaughter of Resident) published on 28 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I loved when they made ginger Christmas biscuits. My nainie loved it. She was very involved and happy.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you, this is much appreciated by Bron Haul
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Review from H W (Granddaughter of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are easy to talk to and listen to your concerns regarding your loved ones. The deputy manager is so helpful and caring, along with the rest of the staff. My grandmother is well loved after, cared for and is enjoying being there.
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Review from Michelle B (Daughter of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently in the home on respite, I was concerned about her going into a home however my mum and my family have been made very welcome and nothing is too much trouble. staff are always available for updates and to ask questions and very friendly and more importantly, Mum likes the staff and
has her favourites already which is lovely.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for taking the time to write this lovely review.
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Review from J P (Daughter-in-law of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is friendly, warm and welcoming. The manager and the staff are always accommodating of anything I ask. My mother-in-law has all her needs met with a friendly chat and smile off the staff. She is always clean, hair brushed and her diet is well catered for to her specific needs. The home
has a lovely front and rear garden which she likes to sit in when the weather permits. Throughout the year activities are put on for the residents. Annual events such as Christmas and Easter and special occasions like royal events etc. are all celebrated with food, dressing up and rooms decorated with an invitation to include families where possible.
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Review from Michael R (Grandson of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing home of truly caring staff, my grandad, even though he has dementia, always says that he feels comfortable and safe which is a huge reassurance. You always get greeted with a smile by patients and team members, so many activities for the residents as well which is amazing. Bron Haul
Care Home brings me peace of mind above anything.
Well done team.
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Review from P J (Daughter of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact made with the manager and the owner, I felt reassured my dad was in safe hands
He has come on leaps and bounds and is settled and happy.
The manager keeps me informed about all aspects of my dad’s care and well-being.
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Review from Suzanne B (Granddaughter of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It feels like all the staff care, they all know how he’s doing any time I ask and seem to know his personality and respect it. When they come into his room, they’re respectful and always make conversation with him, even if it’s repeated. Some of them have started to learn the Swahili he likes to talk
in from time to time for manners which he loves. His room is always clean and he seems happy. They have visitors like the horse and outings and always try to involve him in the activities. They take pictures to put online to keep us in the loop. They pay close attention to his needs and I love that. Thanks, Bron Haul.
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Review from A S (Daughter of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough for the support they provided to my dad, during his short-term placement.
Their input vastly improved his mobility and mood, which enabled him to return home after a lengthy period in hospital.
His room was warm and cosy. The food was tasty and varied. The staff and
residents were all amazing.
They are super focused on the well-being and stimulation of their residents, and they are constantly engaging the residents in really topical and fun activities.
Their social media is brilliant and is really useful for families and friends to view.
They welcome and engage with visitors too.
They always found time to talk to me and provide regular updates on my dad.
Bron Haul... You're the best!
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for such a positive review; we are so happy your dad was able to return home in a short time frame after his hospital stay, and it was lovely to meet you all. I will pass this on to the team. Once again, thank you.
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Review from P H (Granddaughter of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can whole heartedly recommend Bron Haul to anyone that requires a care home placement for themselves or a loved one and I wish that I could write more than this review allows!
My grandfather was discharged from hospital to Bron Haul (our preferred choice), whilst awaiting a package of care to return
home. The care he received after just two weeks at Bron Haul was outstanding and I wish he could have gone there sooner, as the improvement in his health, mobility, independence and wellbeing has been remarkable! This was all down to the wonderful care, support and prompt action provided by the team, who are kind, caring, compassionate and follow a person-centred approach.
Management are very experienced and have long-standing roles, which speaks volumes. They know their stuff and are so friendly, down-to-earth and helpful. Our family are beyond grateful for everything, thank you.
Reply from Debbie Williams, Manager at Bron Haul Care HomeThank you so much for this feedback it is really appreciated, and its amazing to know that we have made such a difference to your dad and the family, it was an absolute pleasure to meet you all.
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Review from T W (Friend of Resident) published on 14 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The social media is excellent and they do so many activities. We get regular updates by email and the Manager is always available. My friend is 81 and very happy there. He’s immobile but mentally sound so knows what he likes. Thank you
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Review from James B (Brother of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As I live a long way from Bron Haul and with the ongoing covid restrictions we cannot visit him at present, so we totally rely on the Bron Haul staff to keep us updated on any issues with brother.
We are pleased to recommend Bron Haul Care Home as we are fully informed of any and all issues regarding
George, night and day.
We have personally seen how well he is treated at all times, and neither he nor us have ever needed to complain about anything related to his care, health and safety.
We totally recommend Bron Haul and give it full marks for the total commitment and care the staff always provide.
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Review from K G (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident for five months at Bron Haul, throughout that time the Staff were caring and considerate, not only with Mum but members of her close family. When I visited Mum, any request for help, whether it was to help move her, or to fetch another cardigan, no fuss was made, and help was duly
provided. This caring, and compassion was clearly evident daily as the staff made sure that Mum was comfortable, not in any distress and most important for me, that Mum was not on her own for her final moments.
Mum was by nature a quiet person, however, she soon settled in and joined in all the activities when she was able to. Among her favourite activities were ice cream, llamas and Sparkles. Her smile of delight spoke volumes. When the time came when Mum wanted peace, this need was granted with no fuss, allowing Mum to retain her dignity.
The kind, homely atmosphere at Bron Haul is priceless.
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Review from John A (Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it a lot. It's clean, good food and good staff.
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Review from A L (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment Mum was admitted into the care of Bron Haul, I felt welcome and comfortable that Mum was in the right place.
The management and staff at Bron Haul cared for Mum and for the family so well that we felt like an extended family. We were always made to feel welcome. The care Mum received
was second to none. The management and staff always made time for us, we were always able to ask questions and raise concerns, not about Mum’s care but about her health, and for advice.
Unfortunately, Mum passed away in January 2023, but she was so well cared for. Nothing was ever too much trouble and everything was done to make sure Mum was as comfortable as possible. We were always welcome and cared for, we were also able to take part in some of the activities that Mum was included in and we have photos and memories that would not have been possible otherwise.
Any health concerns and issues were dealt with swiftly and efficiently.
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Review from Ellyse R (Granddaughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff that provide continuous support and care for my Nan!
They truly went above and beyond to ensure that my Nan transitioned comfortably from her house in England to here in Wales. We love seeing all the things they get up to every day and all of the events they hold for the residents. Bron
Haul have truly become a part of our already large family. The staff are a credit to the building and the building is lovely and homely and everything i'd of imagined that I’d want when finding the perfect home for my Nan.
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Review from Lesley W (Stepdaughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bron Haul Care Home is a lovely home! Management go above an beyond for the residents and their families which helped make us all feel welcome and reassured from the first meeting. All the staff are lovely which has clearly helped our mum/stepmum settle in nicely, as you can imagine this was a massive
relief to us all as a family. The residents' rooms are lovely and cosy and are made to feel homely with their own personal items. She also loves having her own door keys (to her room) which still gives her a massive feeling of independence again. The home is lovely and has an overall friendly/family atmosphere.
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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Bron Haul Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Bron Haul Care Home is calculated as follows: ( (229 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bron Haul Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bron Haul Care Home to verify any information. View our terms and conditions. Bron Haul Care Home has an Enhanced Service - more info.