Wellfield, Deeside, Flintshire
Wellfield, Deeside, Flintshire
Wellfield, Deeside, Flintshire

Wellfield welcomes long and short term needs, with an environment and service established with the objective of achieving luxury residential care.

Alongside professional provision, the accommodation has many additions to enable clients to feel mentally and physically stimulated. These include activity programmes, well-kept gardens and a print library.

A nutritious food menu is tailored to dietary needs and the home is ideal for residents with mobility issues, being spacious and fitted with assistive products.

Group: Pearlcare

Person in charge: Joanne Pavitt (Manager)

Local Authority / Social Services: Flintshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Single Rooms: 30

Rooms with ensuite WC: 28

Weekly Charges Guide: Personal Care Single £406 – £450 (These prices are only a guideline, please contact Wellfield to find out the exact price for your requirements.) (These prices are only a guideline, please contact Wellfield to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Wellfield: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Wellfield has a Review Score of 9.2 (9.234)

The Review Score of 9.2 (maximum of 10) for Wellfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Wellfield in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.234 for Wellfield is calculated as follows: ( (52 Excellents x 5) + (34 Goods x 4) + (15 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 107 Ratings = 4.234

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Wellfield is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 7 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wellfield?

  • Extremely LIKELY
    6
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wellfield

  • Daughter of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I feel that mum receives excellent care and all the staff are friendly and caring and treat mum with dignity. My husband and I are also treated well and feel confident she is in safe hands.

How likely would you be to recommend Wellfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Grandmother has been a resident for last 4 years at Wellfield and I have nothing but praise for all the staff there.

My grandmother is at end of life at the moment which is a very difficult time for everyone but the staff have been exceptional! Not only have they cared for my Nan and all her needs at this sad time but also us as close family.
This is a very difficult time for us all but the love, compassion, care and respect they have all shown is unbelievable and of such great strength to us all, on behalf myself and my family I can never thank you all enough... I truly mean that. Thank you from the bottom of my heart and my family for my Grandmother ...thank you xx

How likely would you be to recommend Wellfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother lived at Wellfield for 20 months until she passed away shortly after her 100th Birthday. After a short settling in period, she was very happy in this well-managed care home.
The staff are patient and kind. The food is cooked on the premises and is excellent. The end of life care was exceptional. Great care was taken by all staff to make sure the family was kept fully informed. We live 30 miles away. Mum ended her life with dignity in a caring environment.

How likely would you be to recommend Wellfield? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having a loved one go into residential care is a very difficult and stressful time for them and the family. The staff at Wellfield couldn't have done more to make the transition as easy as possible. The support has been second to none, as a relatively small establishment means it has its limitations, but mum has adapted well and we, the family are encouraged to visit and to get involved. There is always a warm welcome and the staff are very approachable and helpful.

How likely would you be to recommend Wellfield? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother is in her 94th year and in end of life stage. The staff in Wellfield Hawarden, from management down to cook are exceptional with her. The care, dignity and yes love they give her is amazing. It is a comfort and strength to myself and family to know at this stage of her life she is being looked after with such care in spotless conditions. I cannot express my gratitude enough to them all. Thank you all.

How likely would you be to recommend Wellfield? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was only with Wellfield for a short three/four months before sadly passing away, but in that short time she was treated with kindness and respect, particularly in the last several weeks before passing when she was experiencing many difficulties and discomfort, the staff were tremendous with both my mother and myself and sister, as we stayed with her until late at night in her very last days, I stayed with her all night, throughout this period staff, particularly the night staff, were very discrete yet attentive and treated mother with a great deal of dignity, something my sisters and I were extremely grateful for.
It's a pity she wasn't there longer as on the many times I visited there always seemed to be things going on, the staff always friendly, always patient and were ever offering cups of tea, the other residents all appeared quite relaxed and happy.
I would recommend this home every time if asked.

How likely would you be to recommend Wellfield? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Since living at Wellfield, my parent has been treated with respect, in a kind & loving manner. The staff always have time for her and she enjoys the appropriate banter.
All the staff have been friendly towards our many visits, no matter what time of the day or night. I feel as if we are treated as part of the Wellfield Family. Thank you to all the staff.

How likely would you be to recommend Wellfield? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

I have been visiting my aunt 1-4 times a year for at least 7 years. I have found the care home generally satisfactory but I have had to complain about it and the staff previously. Her room is in a poor condition generally with marks on the ceiling and a toilet that never fills the cistern satisfactorily and not very clean, otherwise OK. However I would stress that mostly the care home staff are satisfactory and helpful. I have bought clothes with my sister and mother which have frequently been lost.

How likely would you be to recommend Wellfield? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Poor

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Poor

Value for Money: Satisfactory

We have been visiting our aunt in this home for the last seven years and have generally found the staff to be kind and caring, keeping our aunt safe, content and well looked after. However, in that time (seven years); the water stain on the ceiling has not been painted over, the toilet flush still does not fill efficiently, and her room is often dusty and her bed and head board has never been replaced, (this should be covered in the fees she pays) and her clothes are often missing even though they are named also, several sets of false teeth have been allowed to go missing as well as her hearing aids.

How likely would you be to recommend Wellfield? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Poor

Value for Money: Satisfactory

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