Wellfield Residential Care Home

What a wonderful home and in my years of working in the NHS I can honestly say I was absolutely overwhelmed when I went in, on every occasion to visit my dear friend. What I experienced by all the staff and how welcome I was made to feel. Their care and dedication exampled outstanding work. This is a wonderful home in every aspect and patients treated with TLC and us, visitors reassured at all times God bless this home and staff.

Wellfield is a caring environment for its residents. My mother quickly settled in and enjoyed the high-quality care and support. The building and rooms are clean and bright and welcoming. The food is lovely and there is an extensive range of daily activities, including arts and crafts and baking plus stimulating sessions to create interest. The staff are always helpful and reassuring and responded to any query we had and keep the resident's interest at heart, especially those with dementia. The management go above and beyond and made the whole process easy from the start. I would highly recommend.

Strong leadership from management and seniors provide me with the confidence that mum will be well cared for. I am also impressed by the good level of feedback on a day to day issues. All the staff treat the residents like their own. When you walk in you are met with smiles from all the workers from the managers to the cleaners! They have a depth of knowledge about my mum and a caring, loving approach to her care. I feel as though they are part of my family. After every visit, I walk away knowing she will be treated with dignity and respect moreover love.

Overall I would recommend this home as my mum enjoyed her time here. I would like to thank all the staff for the support and help they gave my mum while she stayed here THANK YOU ??

We're glad that Mum has come to Wellfield, we visited a number of homes in Flintshire but we didn't get the same feeling as we did with Wellfield. You're treated with respect and made to feel very welcome. Mum is happy and she has settled into the home extremely well, better than we had imagined.

Thank you for all the love, care and support that was given to my family member while she was having a rest at Wellfield, highly recommend.

Wow, wow, wow - excellent staff, excellent management and a beautiful homely environment. Thank you for making my friend so comfortable. You are all amazing and I will be telling everyone about Wellfield. You are all a credit to Pearlcare.

What can I say, nothing but great things about this care home? I visited the home with my wife initially planning to visit 5 other homes within the area. On entering Wellfield we were greeted by a staff member who welcomed us and attended to our every need. We didn’t arrange an appointment to view the home however, we were made to feel so welcome. A young chap came to greet us (Deputy Manager) and showed us around. He was very welcoming and answered all of our questions. The atmosphere in the home was amazing, so much laughter and excitement. I will be honest, the home needs a slight makeover in parts but the Deputy manager assured us that plans were in place. We were so happy with how we got treated and what we have seen, my sister is now a resident at Wellfield and is more than happy to be there. Thank you to all the staff and management for making us all feel welcome, by far the most homely place in the area.

I can not tell you how happy I am with my friends care that she is receiving in the home. All the staff at Wellfield have embraced her and they encourage her to participate in all activities. It's wonderful seeing photos of her having fun and really enjoying herself. It's hard for me to come over and see her as much but I can now log on and see what she's getting up to. Thank you so much to everyone at Wellfield for giving me peace of mind and making her look and feel so happy. Pearlcare have really turned that place around since April 2019 and I can't thank them all enough.

I find the management and present staff very caring and helpful in every way. I feel that my sister-in-law could not be in a better place.

My wife only spent five nights at Wellfield, but her care and attention was excellent. The home is very welcoming and have very good activities. All the staff were lovely and friendly - plenty of cups of tea were available. The management have excellent rapport with staff and dig in to help when needed - I put this down to their friendliness and people skills.

We can't think of a better place for our Mum to be than Wellfield. The staff are all lovely, they go above and beyond what you would expect them to do. The home is beautiful, homely and perfect for our Mum. The food is lovely, Mum has always had a good appetite so that's a plus. It was great to see both Managers getting involved on the shop floor, they are so kind, caring and compassionate. Thank you to all the amazing staff at Wellfield and continue doing what you do.

It certainly is a 'home from home' for the residents, cared for by lovely staff. I know this is going to improve even more as the management further establish their ethos.

I am satisfied with the care you are giving my sister.

Wellfield staff are loving and caring towards all residents. They go above and beyond to ensure residents are comfortable and happy in their new environment.

I visited Wellfield with my husband in September 2019 to see our beloved friend from Grimsby. The home had a lovely atmosphere, plenty of things were going on and our lovely friend seemed happy. Lots of photos showing what she's been getting up to and how much fun she is having while waiting to come home, if she wants to come home. All the staff have been lovely, we were offered a cup of tea on arrival with biscuits and made to feel so welcome. The dining room looked a little dated and could do with a touch-up of paint but the home itself compared to our visit in April 2019 looked so much different. We got to meet with both the Deputy Manager and Home Manager to find out how our friend was doing and they were both welcoming and very supportive. Our friend has been having trouble with her phone signal so we did pass that on to management who were going to look into it for us. Our friend is happy and so are we.

My nan would like a message to be passed to the young pretty girl in dark blue with black hair as she treated my nan like a queen were her words.

Good care from all the staff and service. Would recommend this care home.

He was taken to hospital with aspiration pneumonia and had we listened to the advice of the 'carers' in Wellfield he would not be with us today. He is now immobile and half the man he was going into Wellfield. I would never recommend this place to anyone.

My mum suffers from Alzheimer's and has been a resident at Wellfield for 2 1/2 years during which time she has been very well looked after. She seems content and is in good physical health. I get the impression that the staff really care for the people that live in the home and they try to make life in the home as fulfilling as possible. Well done everybody, keep it up!!