Chirk Court, Wrexham, Wrexham
Chirk Court, Wrexham, Wrexham
Chirk Court, Wrexham, Wrexham

Chirk Court offers high-quality care in a warm, friendly and homely environment. The well-being, care comfort and quality of life for residents is the home's primary objective. The home is set in a quiet residential area of Chirk and is easily accessible to the amenities within the community. Local transport is available providing a regular service to Wrexham, Oswestry and Llangollen areas.

With over 23 years’ experience, Chirk Court has extended its services to meet the needs of residents living with dementia, which includes a new purpose-built extension which was completed in Spring 2016.

The unit offers state-of-the-art facilities, with four dementia care EMH households each with 14 residents. The fifth household provides residential care for ten residents. The design is based on the University of Stirling’s principles and standards of excellent dementia care delivery.

All staff are trained professionally and are qualified appropriate to their respective roles. This includes specialist training in caring for people living with dementia.

Catering staff pride themselves on knowing the individual preferences and needs of residents who can enjoy high-quality, nutritious and a varied selections of meals.

Group: Clwyd Alyn Housing Association Ltd

Person in charge: Lisa Johnson (Care Home Manager)

Local Authority / Social Services: Wrexham County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 66

Shared Rooms: 0

Rooms with ensuite WC: 66

Facilities & Services: Day Care • Respite Care • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Chirk Court: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Chirk Court has a Review Score of 8.1 (8.076)

The Review Score of 8.1 (maximum of 10) for Chirk Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Chirk Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Chirk Court is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.076 Points relating to the number of positive Reviews for Chirk Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.2 Target = 0.076

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chirk Court?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chirk Court

  • Daughter of Resident/Service User
    1

I am so glad I found this lovely place for my Mum for respite, she is happy to come here which for me says it all. The main difference is the environment itself, the layout of each household is totally different from other care homes we have tried and it has a lovely 'feel' to it as soon as you walk in the door. Having her own good size en-suite bedroom gives mum the option to stay in her room without feeling confined. We found all the staff here very kind and patient and this includes everyone we saw - the manager who welcomed me and my mother - he is very caring and has gone the extra mile to help. The ladies on reception who always welcome with a cheery smile and ensure queries are sorted, the staff on the household who were kind and attentive to my mother's needs, the activities co-ordinator who helped my mother to feel included and the team of ladies who keep it clean, bring the lovely food and do the laundry - everyone is just so pleasant and helpful.

How likely would you be to recommend Chirk Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Chirk Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

December 2014

Investing in Staff

Recipient: Chirk Court

Date: Friday 05 Dec 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Chirk Court