Meifod & Vicarage Court

Gardden Road, Rhos, Wrexham LL14 2EN

Meifod & Vicarage Court is a residential dementia home, tailoring care provision to support a wide range of needs.

Situated in a quiet and pretty location just outside Wrexham, in 2016 the home had an extensive refurbishment throughout.

A separate ‘neighbourhood’ for residents living with dementia provides a specialist environment and includes a sensory room for use by residents, who are supported by a team of dedicated staff.

The home strives to service a wide range of care needs and has a varied team of staff who are extensively trained in a broad variety of skills. The home has a good reputation with the local authority, which has developed over time following consistent levels of care provision.

Group: Orchard Care Homes

Person in charge: Jenny Austin (Care Home Manager)

Local Authority / Social Services: Wrexham County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 40

Rooms with ensuite WC: 32

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Directions:

From Wrexham – Head north-west on St Giles Way towards Town Hill and turn left onto Bridge Street/A5152. Continue along Bridge Street and at the roundabout take the 2nd exit onto Wrexham Road/B5605. After approx. 1.4 miles turn right onto Maelor Road/B5426 follow the road up past the Fire Station and then take the 2nd left onto Gardden Road where Meifod and Vicarage is situated.

Visiting:

Visitors welcome anytime.

Parking:

Parking at the rear of the building.

Latest Care and Social Services Inspectorate Wales* Report on Meifod & Vicarage Court: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 9.1 (maximum of 10) for Meifod & Vicarage Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Meifod & Vicarage Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.083 for Meifod & Vicarage Court is calculated as follows: ( (31 Excellents x 5) + (56 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.083

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Meifod & Vicarage Court is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Meifod & Vicarage Court has a Review Score of 9.1 (9.083) from 9 Reviews


Average Ratings

  • Excellent
    2
  • Good
    6
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meifod & Vicarage Court?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meifod & Vicarage Court

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My relative has spent over 10 years in Meifod. During that time she has been cared for well. I have encountered a few problems but whenever anything has needed attention the manager or staff have always been very approachable and accommodating. I admire them for the work they do and the concern and care they give the residents, sometimes in difficult situations. It is down to them that mum has continued to thrive for all these past years.

How likely would you be to recommend Meifod & Vicarage Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.9 out of 5

Expensive. Changes in ownership of care home create confusion. Pleasant Staff.

How likely would you be to recommend Meifod & Vicarage Court? Neither Unlikely or Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.4 out of 5

All the carers are friendly and treat residents with respect and are very helpful to them.

How likely would you be to recommend Meifod & Vicarage Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Janice Kirby at Meifod & Vicarage Court responded to this review on 18 Apr 2018:

Many thanks for taking the time to leave a review for Meifod & Vicarage, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. We very much believe that the residents are part of our family and as a team we strive to provide the best care possible for our residents, I am pleased to hear that you feel your relative is treated with respect and is well looked after and cared for.
Kind regards Jenny Austin, Home Manager

I find the staff to be polite and friendly, they take an interest in the patients.

How likely would you be to recommend Meifod & Vicarage Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Janice Kirby at Meifod & Vicarage Court responded to this review on 18 Apr 2018:

Many thanks for taking the time to leave a review for Meifod & Vicarage, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. We very much believe that the residents are part of our family and as a team we strive to provide the best care possible for our residents, I am pleased to hear that you feel your relative is well looked after and cared for.
Kind regards Jenny Austin, Home Manager

Very very nice care home. Good food. Very clean, can't fault it.

How likely would you be to recommend Meifod & Vicarage Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Janice Kirby at Meifod & Vicarage Court responded to this review on 18 Apr 2018:

Many thanks for taking the time to leave a review for Meifod & Vicarage, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. We very much believe that the residents are part of our family and as a team we strive to provide the best care possible for our residents, I am pleased to hear that you feel your relative is well looked after and cared for.
Kind regards Jenny Austin, Home Manager

Very happy with everything, my mother very happy here. Carers are very good, nice to my mother. Could do with a little bit of updating.

How likely would you be to recommend Meifod & Vicarage Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.6 out of 5

My mother has been here for over a month and I have found the home to be very good. The staff are excellent and my mother is treated very well. I would recommend Meifod most highly.

How likely would you be to recommend Meifod & Vicarage Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Lovely, friendly, caring and understanding staff, nothing is too much trouble. All staff expertly trained in their jobs, they have helped us as a family to understand dementia. This very difficult time has been thoroughly helped by your excellent staff.

How likely would you be to recommend Meifod & Vicarage Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

Jenny Austin, Home Manager at Meifod & Vicarage Court responded to this review on 03 Apr 2018:

Many thanks for taking the time to leave a review for Meifod & Vicarage, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you have found the staff helpful in assisting you with understanding dementia and what your mum is going through. We very much believe that the residents are part of our family and it is gratifying to hear that you have found the staff to be friendly, caring and understanding.
Kind regards Jenny Austin, Home Manager

It is very well kept and organised.

How likely would you be to recommend Meifod & Vicarage Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Jenny Austin, Home Manager at Meifod & Vicarage Court responded to this review on 22 Aug 2017:

Thank you for taking the time to review Meifod and Vicarage, your positive comments are greatly appreciated and I will pass them onto the team who will be pleased.
Kind regards, Jenny Austin, Home Manager

Submit a Review for Meifod & Vicarage Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Meifod & Vicarage Court

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Meifod & Vicarage Court