Meifod & Vicarage Court

Gardden Road, Rhosllanerchrugog, Wrexham LL14 2EN
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9.8 52 Reviews
  • Meifod & Vicarage Court, Wrexham
Meifod & Vicarage Court is a residential care home, tailoring care provision to support a wide range of needs for people with age related conditions such as poor mobility, general ill-health, or mental needs due to dementia by the fully trained staff team. Situated in a quiet and pretty location in Wrexham, a family run business since October 2019.

Activities are offered in the home with music, crafts and quizzes, as well as external entertainers/musicians booked regularly. Outside patio areas with plants and seating are available.

Lunch and tea service is prepared by Apetito who have teamed up with Wiltshire Farm foods to provide nutritious meals catered for the care home sector. Apetito cater for all dietary and medical needs including malnutrition, dementia, diabetes, and an award-winning dysphagia range.

The home has spacious seating areas and eighty per cent of rooms have en-suites. Two chair lifts access the upper floor and a passenger lift for the lower floor. The home is secure with ample parking.

The home is proud to introduce Ally Cares, a sophisticated artificial intelligence night time monitoring system that uses sound and motion sensors to enable staff to identify residents' needs from anywhere in their room. This cutting-edge technology enhances night time safety and personalises the care by supporting uninterrupted, restful sleep and freeing up staff to deliver more personalised care, by supporting residents at the right time. Ally has an impressive track record for care homes with a 63% reduction in night-time falls and hospital admissions by 56%. Check the Ally Cares website for more information.

They also use Nourish Digital Care Planning to record, and plan accurate and personalised care information for residents which saves in administration and is up to date and individualised for each person. Nourish Care integrates with Ally to allow for more accurate documentation.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000

hairdressing and chiropody not included

These prices are only a guideline, please contact Meifod & Vicarage Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Llewelyn healthcare group ltd

Person in charge

  • Gemma Jones (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Visitors welcome anytime between 10am and 8pm except for meal times which are between 12pm and 1.30pm and 4.00pm and 5.30pm. Alternative visiting times by prior arrangement

Parking

  • Parking at the rear of the building.

Meifod & Vicarage Court Reviews (52)

Total of 52, showing 21-40
9.8

Meifod & Vicarage Court has a Review Score of 9.8 (9.794) out of 10, based on 25 reviews in the last 2 years. Over all time Meifod & Vicarage Court has 52 reviews.

Overall Experience

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Date Published

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Review from Susan F (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother feels safe and happy at Meifod. She likes all the staff. For someone with dementia, she realises that she's in the best place which I think speaks volumes for the staff and care she receives. They are a very dedicated team at Meifod. Thank you everyone.

Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court

Thank you, Susan. We hope we can continue to offer your mum the best service possible. We always value your input.

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Review from Ivor T (Husband of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring staff. No problems at all!

Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court

Thank you Ivor for taking the time to review us. Please let us know if there is anything else we can support your wife with.

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Review from Debbie F (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meifod staff give excellent care, they are kind and considerate. The food at Meifod is varied, fresh and tasty. Very happy with Meifod and everything they do for my mum and dad.

Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court

Hi Debbie, thank you for your feedback. We are very happy to accommodate both your mum and dad. Both are a joy to have around.

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Review from Lillian M (Resident) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and settled.
Staff ok and look after me ok.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Thank you for your review. We hope that we can improve some of these reviews for you this year.

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Review from Scott B (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t thank the staff enough at Meifod and Vicarage Court for the way they support and look after my Mum. Mum is happy, well fed, well looked after and has her dignity. Staff are also very nice to both my brother and I when we visit.

Reply from Nazmeen Arif, RI/director at Meifod & Vicarage Court

Thank you for the positive feedback. Its really good to know that we are supporting your mum in the right way.

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Review from Norman M (Brother-in-law of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only say when I go to the home everything seems fine.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Thank you for your feedback, if there is anything that we can do to improve your experience, please contact myself or the office and we will be happy to receive your ideas.

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Review from Paul M (Son of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for three years now and is very happy. She never complains to me about anything. She gets on with all the staff and management with no issues.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Thank you for the postive feedback, and I hope that we can continue to deliver a service that meets our service users' and their families' expectations. If there is anything else you would like to feedback on, we would be pleased to review it.

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Review from Steven J (Son of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, Meifod is an excellently and efficiently operated care home. The staff in the home are very polite, helpful and always willing to listen and keep my brother and myself in the swim. Meifod is always very tidy and organised. My mother's appearance suggests that the dear lady's hygiene is
well-addressed. Mother is also well-attired and extremely well-nourished. All in all, Meifod is a thoroughly brilliant care home and anybody looking for a care home, I would recommend Meifod, always.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Thank you Steven, appreciate your continued support and feedback. It's always good to know that we have been able to provide a level of service which you are satisfied with.

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Review from Iain B (Son of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in Meifod & Vicarage Court are all lovely and treat mum with a great deal of respect. Mum is also very happy and settled there, and they always seem to make sure she's presentable and more importantly has her dignity.
They are just as nice with everyone there, which seems to make for a nice
atmosphere.
It's been a difficult transition for us as a family, but everyone has been supportive and they always have a smile.
Thank you all so much.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Thank you for your feedback. I'm really pleased that we have been able to support you and your mum through this difficult time. Please do feedback to the team if we can improve anything to support your mum.

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Review from S J (Son of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To be perfectly honest Meifod Care Home is an extremely well-run facility. The staff are always very polite and helpful and treat my mother brilliantly. My mother is always well turned out and looks well nourished with clothes laundered and ironed. There are always snacks and juice available which enables
the residents to be well nourished and hydrated. All in all Meiford Care Home is an excellent place for the elderly and a credit to the care home profession.

Reply from Nazmeen Arif, Diector/RI at Meifod & Vicarage Court

Thank you for your feedback and I am very pleased that we are able to meet both your mum's and your expectations.

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Review from Maureen J (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit my mum at the home we are always made very welcome and the staff are lovely.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Thank you for your valuable time and feedback about the service.

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Review from Yvonne M (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome every time I visit my mum. Allowed to join in with any activities that are taking place whilst we are visiting.

Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court

Thank you for your feedback. We appreciate your time to do this.

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Review from E H (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

When I visited my mum the first thing I noticed was that mum didn't have any teeth in. My mum would never ever be seen without teeth, no one would unless they don't care but my mum does, always does. Mum always prides on how she looks but now my mum has to depend on others. Other people may not care
how they look but my mum will never change. I always have a hard time with management at Meifod. I'm always made to feel like I'm always in the way so when it says visiting is any time, I find in my personal experience to be misleading. I was told today that I may not be able to see my mum and that has upset me and if my mum was told that she couldn't see me again that would kill her.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

I'm sorry that despite efforts from the management team to arrange a time with you to discuss your concerns, we have not been able to receive this time from you. I know that the manager has spoken to you several times about the remits of the service and we are always happy to discuss and resolve any experiences which were not to your satisfaction.

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Review from J D (Son-in-law of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good communication.

Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court

Thank you J D, please let us know if there is anything else we can do to improve our service.

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Review from Karen M (Daughter of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mum and dad were admitted to Meifod in July after long stays in hospital following falls at home. My mum has dementia and my dad has very limited mobility so, unfortunately, they were unable to return home. This was obviously a very distressing time for me and my parents but the staff at Meifod
have helped to reassure me that they are well looked after and are now starting to settle in.
The staff are all extremely helpful, kind and caring and it is obvious that they treat all the residents with care and respect. I visit twice a week and my parents are both always clean and well dressed. I am kept updated on their wellbeing and informed straight away if they are unwell or need any medical attention.
Whenever I need to contact the staff to discuss anything, they always ensure that my concerns/requests are dealt with and I am made to feel at ease that they will arrange what is required.
I am happy that my parents are safe and well looked after by all the staff at Meifod.

Reply from Nazmeen Arif, Director/RI at Meifod & Vicarage Court

Dear Karen, thank you for your review and I am happy to see that your expectations are being met, however, if there is anything else we can do to improve the service, please do not hesitate to contact me. Please also do come to the home when the activities lady is there as we have a lot of music, crafts and visitors at the home regularly. Thank you

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Review from K H (Daughter of Resident) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to Meifod in an emergency after my mother his main carer was admitted to hospital. Without exception, every member of staff went out of their way to make his stay as comfortable as possible and I felt supported as a carer/family member. I felt reassured my father was in good hands.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Dear Karen, thank you for your feedback. We appreciate everyone's feedback and if there is anything we can do to further improve the service please do contact myself or a member of the office to discuss. Thanks.

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Review from Kenneth M (Husband of Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is well looked after in the home. All her needs are seen too, if she needs medical care the doctor or hospital are contacted right away. If she needs anything else they are in touch right away.

Reply from Nazmeen Arif, RI at Meifod & Vicarage Court

Thank you Kenneth for your response and feedback regarding the care and service at the home. Many Thanks.

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Review from M W (Daughter of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Will always answer the door straight away when I take stuff up for my mother. Staff were very friendly when we visited. She always looked clean and tidy, she is 96 years old so must be looked after ok.

Reply from Nazmeen Arif, RI at Meifod & Vicarage Court

Thank you for your feedback and please do ring the home or myself to discuss any concerns you do have in the future.

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Review from Glenis W (Wife of Resident) published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband and I received at the home was the best I have ever known. Nothing was too much trouble. My husband had a very dignified end to his life that he was all down to the staff, from the lady who brought his clothes clean and fresh to the wonderful management. Thank to them all.

Reply from Nazmeen Arif, RI at Meifod & Vicarage Court

Dear Glenis, thank you for your feedback. Your husband's presence is still missed and mentioned by everyone who works at the home. It was a great honour to look after him.

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Review from G J (Wife of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a relative, I have been treated with support, dignity and kindness and I know that they are like tiger mothers and a cub with the way they treat my husband, which is so reassuring.
Thank goodness there are such people willing to work in a home.

Reply from Nazmeen Arif, RI/Director at Meifod & Vicarage Court

Thank you for your feedback. I will pass your comments on to the team. If there is anything further we can do to support you, please let the office know.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Meifod & Vicarage Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for Meifod & Vicarage Court is calculated as follows: ( (245 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 296 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meifod & Vicarage Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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