Alastair House

15 Foryd Road, Kinmel Bay, Rhyl LL18 5BA
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9.4 55 Reviews
  • Alastair House, Rhyl
Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.

Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social gathering.

The daily programme is organised as a response to a person's individual and combined needs. Regular activities and outings are also organised for the service users, who enjoy participating.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1100
  • Self-Funded Residential Dementia Care: £1050 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1200

These prices are only a guideline, please contact Alastair House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Alastair House Ltd

Person in charge

  • Karen King (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private & Social Care referrals
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

Visiting

  • Family, friends and visitors are always welcome to visit.

Parking

  • There is a car park on-site with spaces for up to 7 vehicles.

Alastair House Reviews (55)

9.4

Alastair House has a Review Score of 9.4 (9.444) out of 10, based on 7 reviews in the last 2 years.
Over all time Alastair House has 55 reviews.

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Reviewer Connection to Alastair House
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Review from Bev O (Niece of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at the Alastair House for a few months now and the staff are wonderful, kind and very caring. The Manager and her team always communicate with me around my aunts care. They go above and beyond and know my aunts likes and dislikes. My aunt arrived at the home with very limited eating
habits and staff have liaised with me every step to encourage her eating which has been immensely successful. I have never doubted my choice in moving my aunt's care to Alastair House, my aunt is very happy here.
Reply from Adeel Khalid, Owner at Alastair House

Thank you so much for your lovely feedback. We're really pleased to hear your aunt is happy here at Alastair House.

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Review from Jon W (Son of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Alastair House for a good while now.
He's very well looked after & communication is great. Always reply to any queries I have or inform me of any needs or changes.
Couldn't thank the staff any more!
Highly recommend.
Reply from Adeel Khalid, Owner at Alastair House

Thank you so much for your kind words and recommendation. It means a lot to hear that you're happy. We'll make sure to pass on your thanks to the staff. Please don't hesitate to reach out if you ever need anything.Warm regards,Alastair House Team

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Review from Angela L (Daughter of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Love the staff, the home, the atmosphere. My mother is very settled and happy and it is a pleasure to visit her in the home and to interact with other residents and the staff.
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Review from Linda M (Daughter of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Alastair House for a year. I can honestly say I have never once questioned my decision to choose this home for my mum. The staff from day one have shown care and compassion always putting my mum's needs first. Everyone of the staff has been exceptional, going above and beyond for
the residents and their families. It's a pleasure to visit and see the love and happiness in Alastair Hous.
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Review from Kerry B (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Alastair House for just over a week. The care my dad is receiving is second to none! We cannot thank the manager and the staff enough for their continuing hard work and care. Dad is very happy despite some ongoing problems. Thank you from the bottom of our hearts.
5-star rating.
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Review from Neil T (Son of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can honestly say that Alastair House is a great place for my dad.
Staff are great and always very caring and informative and kind to my dad couldn't ask for a better place for my dad to be.
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Review from Julie A (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this home. The staff are caring and friendly. They try to establish friendly relationships with residents and their families.
They are quick to deal with any health and care issues.
My father is very settled here.
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Review from E M (Resident) assisted by family/friend published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with how I am looked after.
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Review from A P (Daughter of Resident) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well cared for at Alastair House. Her needs are all preempted and met. As her needs have increased, I have been kept well informed and have been fully involved with decisions about her care. She is treated with dignity and kindness. The staff are cheerful and have been super with her. I
am very happy with all aspects of Mum’s care at Alastair House.
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Review from Katharine B (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled so well in Alastair House. I have felt very happy seeing her. She looks very well cared for and the meals look lovely. I couldn't ask for more and appreciate very much the kindness shown.
Reply from Lakhansi Keshwalla, Owner at Alastair House

Thank you so much for the review Alastair House and given your feedback.

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Review from Anne C (Daughter of Resident) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's life is happy, loves life. She thinks the world of all the staff and management caring for her. All staff at Alastair House go above and beyond, they are kind, caring, patient and it shows they love their job. They also find time to support me (daughter) as I care for Dad at home. Couldn't
manage without these people.
Reply from Lakhansi Keshwalla, Owner at Alastair House

Hi Anne, we are very thankful to you and thank you for your positive feedback.

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Review from Keith H (Partner of Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homely atmosphere, variable diets. Friendly staff who treat residents like family. Residents kept clean and warm. Staff helpful when visiting at any time. Strict covid regulations. Have visited my partner for six years and found nothing to raise concerning.
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Review from Julia R (Daughter of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this home to any of my family and friends. The care my mum is having at the home is very good and all the staff are so friendly, always offering us a drink every time we visit. And I'm very happy that she is happy.
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Review from Berenice H (Daughter of Resident) published on 28 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was an emergency admission as her dementia progressed very rapidly. Alastair House staff have been kind and courteous throughout and kept me well informed about how my Mum was settling in during her Covid quarantine period.
Reply from Lakhansi Keshwalla, RI at Alastair House

Thank you for trusting Alastair House. We always listen to our clients.

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Review from I L (Sister of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
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Review from Shelia D (Wife of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well cared for. The home is always clean and tidy.
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Review from G C (Wife of Resident) published on 8 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very well looked after. The carers are really kind and he always seems happy.
Reply from Lakhansi Keshwalla, Owner at Alastair House

Thank you very much for the time you took to review Alastair House.

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Review from Nadine B (Daughter of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely Mum went to live at Alastair House when her previous care home could no longer accommodate her needs due to her advancing Alzheimer's disease. We were very worried since as my brother and I live overseas and couldn't do anything but speak to her social worker, a close friend had read the
reviews on Alastair House. We needn't have had any concerns. The staff at Alastair House have been fantastic. They have demonstrated an understanding of Mum's needs and relate to her in a way that ensures she remains calm. She looks healthy and happy. There are plenty of activities for her to take part in which keep her occupied. We have only been able to visit once due to COVID-19 restrictions. The home is very clean and lunch smelled delicious. Staff have been very proactive in staying in contact with us. We regularly see Mum on videos and in photos and look forward to visiting her when restrictions are eased. A great big thank you to all those involved in the care of our beautiful Mum.
Reply from Lakhansi Keshwalla, Owner at Alastair House

Thank you very much for taking the time to write this lovely review. It has been a pleasure to have your mother here at Alastair House. She is always happy, smiling and has made many friends. Please continue to support us by giving your feedback regularly so that we can keep on improving our care for everyone at Alastair House.
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Review from S S (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident here for a few years. I am very happy with the care she receives here. There are many activities going on here and the service is continually exploring more activities for the residents. Staff are always great and make everyone feel part of a family. The facilities are excellent,
always clean and the food is also excellent. I always feel welcomed on my visits.
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Review from P P (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was always treated with dignity and respect while she was at Alastair House.
As my mum became more poorly. The staff supported my mum and also me. They made time to sit with her and chat, which she and I appreciated. I will forever be grateful that my mum was at Alastair House.
They helped
us both so much.
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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Alastair House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Alastair House is calculated as follows: ( (65 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 82 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Alastair House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (2)

Karen

Karen King

Job Title: Home Manager Joined: 2025

Karen King, the Registered Manager, holds a Level 4 NVQ Diploma in Leadership for Health and Social Care Services (Adults’ Residential Management) Wales.


Karen has dedicated her entire career to working within elderly care settings, with a particular focus on mental health, dementia, and physical health. She spent 22 years working for the NHS and subsequently gained further experience, which enabled her to progress to the role of a Manager.


Karen holds a Foundation Degree (FdSc) in Healthcare Practice Level 4, Health and Social Care, and has completed a wide range of NHS and other professional training to support her ongoing development. She has a strong background in care, nursing, and dementia care.

Adeel

Adeel Khalid

Job Title: Responsible Individual at Alastair House Joined: 2025

With a strong focus on leadership, compliance, and continuous improvement, he works closely with the team to make sure the care provided at Alastair House meets the standards set by Care Inspectorate Wales (CIW).


He is committed to maintaining a culture of transparency and compassion.

Frequently Asked Questions about Alastair House

What types of Care is Alastair House registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alastair House have?

There are 13 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Alastair House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alastair House to the centre of Rhyl?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alastair House to verify any information. View our terms and conditions. Alastair House has an Enhanced Service - more info.