Alastair House

15 Foryd Road, Kinmel Bay, Rhyl LL18 5BA
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9.7 60 Reviews
  • Alastair House, Rhyl
Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.

Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social gathering.

The daily programme is organised as a response to a person's individual and combined needs. Regular activities and outings are also organised for the service users, who enjoy participating.
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Care Provided by Alastair House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1100
  • Self-Funded Residential Dementia Care: £1050 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1200

These prices are only a guideline, please contact Alastair House to find out the exact price for your requirements.

Contact Alastair House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alastair House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Alastair House Ltd
  • Privately Owned

Person in Charge

  • Karen King (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

Visiting

  • Family, friends and visitors are always welcome to visit.

Parking

  • There is a car park on-site with spaces for up to 7 vehicles.

Alastair House Reviews (60)

9.7

Alastair House has a Review Score of 9.7 (9.717) out of 10, based on 11 reviews in the last 2 years.
Over all time Alastair House has 60 reviews.

Overall Experience
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Reviewer Connection to Alastair House
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Total of 60, showing 1-20
Review from Linda M (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Alastair House for two years now. She has always been treated with kindness, care and dignity at all times. All the staff go above and beyond to make all residents feel at home. I have always thought I made the correct decision in choosing Alastair House for my mum.
Reply from Adeel Khalid, Owner at Alastair House
Thank you for such a heartfelt message. It genuinely means the world to us at Alastair House...
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Review from Angela L (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will be forever thankful and grateful to all the lovely staff at Alastair House for the genuine love and care they gave to my mum whilst she was in their care. She was happy, well fed and entertained , and if she had a day of not being so well they looked after her as well as any of her family members
would do. To me Alastair House is a home and extended family and who could ask for more for their loved ones.
Reply from Adeel Khalid, Owner at Alastair House
Thank you so much for your incredibly kind words...
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Review from E L (Friend of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friends relative is currently in the home and I have visited several times with her, the staff are all so kind and compassionate, I would have no concerns if one of my own family members was living here.
Reply from Adeel Khalid, Owner at Alastair House
Thank you very much for your feedback with us. We truly appreciate it.

Please note - that we have created an Environmental Improvement Plan for Alastair House. As part of this plan, we will be…read more
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Review from Mandy L (Daughter-in-law of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visit it's always a welcome and I see all service users are happy as well as my family member staff are happy to chat with service users and family members everybody is friendly and friendly to approach
Reply from Adeel Khalid, Owner at Alastair House
Thank you very much for your feedback with us. We truly appreciate it.

Please note - that we have created an Environmental Improvement Plan for Alastair House. As part of this plan, we will be…read more
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Review from G H (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had 3 weeks respite at Alastair House and I cannot praise the staff enough. Nothing was as too much trouble. They helped Mum through a very difficult time and were professional and compassionate with their care. The staff kept us completely uptodate with Mum's condition and acted promptly when a
higher level of care was needed. I would not hesitate to recommend Alastair House for care. Could just do with a bit more funding to update the premises and equipment.
Reply from Adeel Khalid, Owner at Alastair House
Thank you very much for your feedback with us. We truly appreciate it.

Please note - that we have created an Environmental Improvement Plan for Alastair House. As part of this plan, we will be…read more
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Review from Valerie M (Wife of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to express my heartfelt gratitude to the entire team at Alastair House. From the moment my husband arrived, we felt reassured by the kindness, professionalism, and genuine care shown by every member of staff.


Compassionate care: The staff treat residents with dignity and respect, always going

the extra mile to make them feel comfortable and valued.
Supportive environment: The atmosphere is welcoming and homely, with thoughtful touches that make a real difference to daily life.
Communication: I've been kept informed and involved, which has given me peace of mind knowing my husband is in safe hands.
Dedication: It's clear that the team are not just doing a job-they truly care about the wellbeing of residents and their families.


I am deeply grateful for the patience, warmth, and professionalism shown throughout my husband's stay.

Reply from Adeel Khalid, Owner at Alastair House
TThank you so much. It truly means a great deal to all of us at Alastair House.
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Review from L S (Wife of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was admitted to Alastair House recently for respite care. The staff are friendly and caring. Everyone has been very supportive and welcoming to myself our dog and family members. Everyone worked really hard to help my husband to settle in. I cannot thank them enough for their help through
a really difficult time.
Reply from Adeel Khalid, Owner at Alastair House
Thank you so much for your kind words. It means a great deal to us.
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Review from Bev O (Niece of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at the Alastair House for a few months now and the staff are wonderful, kind and very caring. The Manager and her team always communicate with me around my aunts care. They go above and beyond and know my aunts likes and dislikes. My aunt arrived at the home with very limited eating
habits and staff have liaised with me every step to encourage her eating which has been immensely successful. I have never doubted my choice in moving my aunt's care to Alastair House, my aunt is very happy here.
Reply from Adeel Khalid, Owner at Alastair House
Thank you so much for your lovely feedback. We're really pleased to hear your aunt is happy here at Alastair House.
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Review from Jon W (Son of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Alastair House for a good while now.
He's very well looked after & communication is great. Always reply to any queries I have or inform me of any needs or changes.
Couldn't thank the staff any more!
Highly recommend.
Reply from Adeel Khalid, Owner at Alastair House
Thank you so much for your kind words and recommendation. It means a lot to hear that you're happy. We'll make sure to pass on your thanks to the staff. Please don't hesitate to reach out if you ever…read more
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Review from Kerry B (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Alastair House for just over a week. The care my dad is receiving is second to none! We cannot thank the manager and the staff enough for their continuing hard work and care. Dad is very happy despite some ongoing problems. Thank you from the bottom of our hearts.
5-star rating.
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Review from Neil T (Son of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can honestly say that Alastair House is a great place for my dad.
Staff are great and always very caring and informative and kind to my dad couldn't ask for a better place for my dad to be.
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Review from Julie A (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this home. The staff are caring and friendly. They try to establish friendly relationships with residents and their families.
They are quick to deal with any health and care issues.
My father is very settled here.
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Review from E M (Resident) assisted by family/friend published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with how I am looked after.
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Review from A P (Daughter of Resident) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well cared for at Alastair House. Her needs are all preempted and met. As her needs have increased, I have been kept well informed and have been fully involved with decisions about her care. She is treated with dignity and kindness. The staff are cheerful and have been super with her. I
am very happy with all aspects of Mum’s care at Alastair House.
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Review from Katharine B (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled so well in Alastair House. I have felt very happy seeing her. She looks very well cared for and the meals look lovely. I couldn't ask for more and appreciate very much the kindness shown.
Reply from Lakhansi Keshwalla, Owner at Alastair House
Thank you so much for the review Alastair House and given your feedback.
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Review from Anne C (Daughter of Resident) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's life is happy, loves life. She thinks the world of all the staff and management caring for her. All staff at Alastair House go above and beyond, they are kind, caring, patient and it shows they love their job. They also find time to support me (daughter) as I care for Dad at home. Couldn't
manage without these people.
Reply from Lakhansi Keshwalla, Owner at Alastair House
Hi Anne, we are very thankful to you and thank you for your positive feedback.
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Review from Keith H (Partner of Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homely atmosphere, variable diets. Friendly staff who treat residents like family. Residents kept clean and warm. Staff helpful when visiting at any time. Strict covid regulations. Have visited my partner for six years and found nothing to raise concerning.
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Review from Julia R (Daughter of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this home to any of my family and friends. The care my mum is having at the home is very good and all the staff are so friendly, always offering us a drink every time we visit. And I'm very happy that she is happy.
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Review from Berenice H (Daughter of Resident) published on 28 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was an emergency admission as her dementia progressed very rapidly. Alastair House staff have been kind and courteous throughout and kept me well informed about how my Mum was settling in during her Covid quarantine period.
Reply from Lakhansi Keshwalla, RI at Alastair House
Thank you for trusting Alastair House. We always listen to our clients.
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Review from I L (Sister of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Alastair House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.717 for Alastair House is calculated as follows: ( (99 Excellents x 5) + (20 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 127 Ratings = 4.717
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alastair House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (2)

Karen

Karen King

Job Title: Home Manager Joined: 2025

Karen King, the Registered Manager, holds a Level 4 NVQ Diploma in Leadership for Health and Social Care Services (Adults’ Residential Management) Wales.


Karen has dedicated her entire career to working within elderly care settings, with a particular focus on mental health, dementia, and physical health. She spent 22 years working for the NHS and subsequently gained further experience, which enabled her to progress to the role of a Manager.


Karen holds a Foundation Degree (FdSc) in Healthcare Practice Level 4, Health and Social Care, and has completed a wide range of NHS and other professional training to support her ongoing development. She has a strong background in care, nursing, and dementia care.

Adeel

Adeel Khalid

Job Title: Responsible Individual at Alastair House Joined: 2025

With a strong focus on leadership, compliance, and continuous improvement, he works closely with the team to make sure the care provided at Alastair House meets the standards set by Care Inspectorate Wales (CIW).


He is committed to maintaining a culture of transparency and compassion.

Frequently Asked Questions about Alastair House

What types of Care is Alastair House registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alastair House have?

There are 13 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Alastair House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alastair House to the centre of Rhyl?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alastair House to verify any information. View our terms and conditions. Alastair House has an Enhanced Service - more info.