






Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.
Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social...
Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.
Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social gathering.
The daily programme is organised as a response to a person's individual and combined needs. Regular activities and outings are also organised for the service users, who enjoy participating.
Care Provided by Alastair House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 15 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alastair House for full pricing details and T&Cs.
Contact Alastair House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Alastair House Ltd
- Private Owned
Person in charge
- Kelly Ann Jones (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (13)
- Couples/Companion Rooms (1)
Visiting
- Family, friends and visitors are always welcome to visit.
Parking
- There is a car park on-site with spaces for up to 7 vehicles.
Alastair House Reviews (62)
Alastair House has a Review Score of 9.5 (9.476) out of 10, based on 11 reviews in the last 2 years.
Over all time Alastair House has 62 reviews.
Mum's been here for a couple of years now. She always looks well, clean, smart and hair always looks tidy. We can see she is happy by the way she smiles and talks to other residents. The staff are brilliant! really good with everybody. We can call anytime and we are always made welcome A1*.
Mum's been here for a couple of years now. She always looks well, clean, smart and hair always looks tidy. We can see she is happy by the way she smiles and talks to other residents. The staff are brilliant! really good with everybody. We can call anytime and we are always made welcome A1*.
My uncle has been a resident for approx 1 year and the care and support given is excellent in every aspect. All staff work really hard and treat all residents as individuals with care and dignity. They keep you informed every way and nothing is too much trouble. I recommend anyone thinking of...
My uncle has been a resident for approx 1 year and the care and support given is excellent in every aspect. All staff work really hard and treat all residents as individuals with care and dignity. They keep you informed every way and nothing is too much trouble. I recommend anyone thinking of placing a relative in residential to go and view as you will not be disappointed. Thank you to all staff.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 26 July 2026- Well-beingRequires Improvement
- Care and SupportGood
- EnvironmentRequires Significant Improvement
- Leadership and ManagementRequires Significant Improvement
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Alastair House.
There are no upcoming events for Alastair House.
Awards / Recognitions (9)
- 30 Jun 2021Recipient: Alastair House
- 28 Feb 2020Recipient: Alastair House
- 28 Feb 2019Recipient: Alastair House
Accreditations
There are no accreditations posted yet for Alastair House.
Meet the Team (3)

With a strong focus on leadership, compliance, and continuous improvement, he works closely with the team to make sure the care provided at Alastair...
With a strong focus on leadership, compliance, and continuous improvement, he works closely with the team to make sure the care provided at Alastair House meets the standards set by Care Inspectorate Wales (CIW).
He is committed to maintaining a culture of transparency and compassion.

Kelly began her career in care at the age of 18 and brings extensive experience across both mental health care and support for older people. She...
Kelly began her career in care at the age of 18 and brings extensive experience across both mental health care and support for older people. She spent 11 years working within mental health care, developing valuable experience and a strong understanding of the importance of patience, compassion, dignity and respect.
Kelly is passionate about person-centred care and believes in getting to know each resident as an individual, including their life history, interests, preferences and experiences. She is committed to supporting residents to maintain their independence, choices and individuality, while ensuring they feel valued, listened to and respected.
As Registered Home Manager at Alastair House, Kelly is passionate about building positive relationships with residents, relatives and the wider team and creating a caring, supportive environment where residents feel safe, comfortable and at home.

Zowie Leech brings over 20 years of experience in the care sector to Alastair House, having supported older people for most of her career alongside...
Zowie Leech brings over 20 years of experience in the care sector to Alastair House, having supported older people for most of her career alongside several years working with young adults with mental health needs and disabilities. This breadth of experience informs her practical, person-centred approach to care.
She joined Alastair House in February 2023 in a domestic role, where her strong work ethic was quickly recognised. Zowie soon progressed into care, advancing to Senior Care Assistant and later to Deputy Manager. She holds an NVQ Level 2 in Health and Social Care and is currently working towards her Level 3 qualification.
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