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Alastair House

15 Foryd Road, Kinmel Bay, Rhyl, Conwy LL18 5BA
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Alastair House, Rhyl
Alastair House, Rhyl
Alastair House, Rhyl

Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.

Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social...  

Care Provided by Alastair House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,067 - £1,100£1,067 - £1,100
Residential Dementia Care£1,067 - £1,200£1,067 - £1,200

Contact Alastair House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Alastair House Ltd
  • Private Owned

Person in charge

  • Karen King(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

Visiting

  • Family, friends and visitors are always welcome to visit.

Parking

  • There is a car park on-site with spaces for up to 7 vehicles.

Alastair House Reviews (62)

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9.5

Alastair House has a Review Score of 9.5 (9.476) out of 10, based on 11 reviews in the last 2 years. Over all time Alastair House has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from Barry D (Husband of Resident) published on 9 January 2018 Submitted via Postal Card
Overall Experience

The manager and staff have all been very kind and considerate to my wife.

Words cannot say how pleased I am.

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Review from Shaun C (Son of Resident) published on 8 January 2018 Submitted via Postal Card
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You give so much pleasure to my mum she's very happy when she has been with you. Thank you.

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Review from Shane A (Son of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience

Without a doubt the most efficient, caring, well-run care home I have ever been in. The staff are so loving, professional, caring and sincere. Without a doubt, we as a family are happy and content with every aspect of Alastair House. Always warm, clean, friendly, polite and trustworthy. Thank you all.

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Review from Patricia Ann S (Husband of Resident) published on 3 January 2018 Submitted via Postal Card
Overall Experience

Alistair House is a clean, friendly, dementia home/daycare centre, my husband goes there twice a week. I am so glad I chose it, I am very happy with our choice. The staff are fantastic, I can't wait for 2018 when I can get some respite care. I feel great knowing my husband is in a safe place when I leave him, he looks forward to our visits.

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Review from Rhiannon C (Daughter of Resident) published on 4 December 2017 Submitted via Website
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My mum goes to daycare here and is very happy. The place is very clean and tidy. The staff are very friendly and professional. It has a very homely feel.

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Review from V M (Wife of Resident) published on 30 November 2017 Submitted via Postal Card
Overall Experience

My husband has been a daycare visitor for a few months. The staff are particularly kind and helpful.

Cannot really comment on food as I haven't been there at meal times.

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Review from Lynn H (Daughter of Resident) published on 24 November 2017 Submitted via Website
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My mother has been a resident for two years now and I'm extremely satisfied with all aspects of her care and mental well being. I was very reluctant to place my mother in a care home and visited several before deciding on Alistair House. She can be very difficult at times due to her dementia and other medical conditions and the staff respond with a caring loving attitude. I am kept up to date of any illness or worries they have about mum. They do a variety of activities daily which keeps her mind active. I would highly recommend Alistair House.

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Review from Lindsey D (Niece of Resident) published on 17 July 2017 Submitted via Website
Overall Experience
Residents are cared for with dignity and everyone is treated as an individual.

The wide range of activities help to stimulate residents and everyone is encouraged to take part whenever I visit, my relative and all other residents are always clean and well dressed.

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Review from Tara M (Daughter of Resident) published on 5 June 2017 Submitted via Website
Overall Experience

My Mum has Alzheimer's and I first found Alastair House when I was seeking an active specialised Day Programme for her. Alastair House was a fantastic choice, they were Mum's home from home and she looked forward to her days there. This made the transition into full-time residential care much easier for her when she really couldn't manage at home anymore. It also reduced the stress for me because I knew that Mum liked it and that she was valued and cared for so well there. I can always talk to the staff about any concerns I have about Mum's health. They have excellent working relationships with the G.P's and allied services and are very thorough. The staff are friendly and patient and undertake the training vital to understanding Alzheimer's disease. The ambience of Alastair House is homely and lots of little touches make it a personal home for residents. The addition of the new room allows the residents a more comfortable personal space downstairs.

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Review from David & Joyce B (Son of Resident) published on 31 May 2017 Submitted via Website
Overall Experience

Alastair House is like a home away from home, like a big family, with carers to see to the needs of the residents. The staff are caring and make time to support the residents emotionally like friends would. People are treated with dignity and respect. The lounge is not spacious but this means the residents are able to converse and communicate in a more natural way as you would with visitors at home.

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Review from Christopher I (Friend of Resident) published on 31 May 2017 Submitted via Website
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I would recommend Alastair House to everyone who needs their services. My friend has been there for a couple of years now. I know her daughter struggled at first with having to place her in residential care. But she now has no worries and is completely confident that she made the right decision choosing Alastair House. I know my friend and her daughter have benefited from the care and support they have both received and are both extremely happy with everything provided. The staff all give 110% effort ensuring that all service users are happy, safe and content. The homeowner is excellent and interacts with residents and shows a genuine concern for their welfare.

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Review from Patricia R (Daughter of Resident) published on 3 March 2017 Submitted via Postal Card
Overall Experience

My mother was a resident but she passed away but I still visit the home with biscuits and do Christmas presents for all the residents. When you walk in the home you can feel the love and carers are all angels. The owner does everything for the residents. They have a beauty parlour. You cannot fault the home, home cooked meals. I would recommend Alastair House to anyone.

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Review from Don B (Son of Resident) published on 5 December 2016 Submitted via Postal Card
Overall Experience
My mother has stayed in other care homes. The Tina Turner song "Simply The Best" and it is simply the best, I give it 10 out of 10 ever time.

My mother has been here since 2012 never had a problem . My mother's needs are met to the highest standards.

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Review from S Y (Daughter of Resident) published on 5 December 2016 Submitted via Postal Card
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Since my mum has been here, she has settled well. Mum has been here eleven months, and I am happy that she is here, which has given me peace of mind. Care is good, activities are brilliant too!

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Review from Gavin L (Nephew of Resident) published on 17 November 2016 Submitted via Website
Overall Experience
Very good standard of care for my uncle and seems to be very happy at the home. He has found new friends and very content always clean and tidy and good feedback from staff.

We have always been kept informed by the staff/manager on my uncle's needs and requirement.

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Review from Andy W (Husband of Resident) published on 17 November 2016 Submitted via Website
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The caring starts as you enter, where nothing is too much trouble. A helping hand is always there when you need it most. An honest and hardworking team make all this possible. The staff go the extra mile to make it feel as much like home as possible.

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Review from Richard H (Son of Resident) published on 4 June 2016 Submitted via Postal Card
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Mother has been very unsettled in other nursing homes. We're extremely happy that she has settled in to Alistair House. The staff are attentive and focused on the residents. We are particularly happy about the sense of community that exists in the home. Every time we visit I observe that mother is happily talking to one of the other residents. Mother can be difficult but she is always treated with kindness. There is always something going on and mother particularly enjoys the sing songs. Mother always asks me to thank the carers.

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Review from Eric W (Husband of Resident) published on 17 May 2016 Submitted via Postal Card
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My wife has been looked after with great care no doubt about that, wonderful, Alastair House have a good team, and care is there. I have seen it for myself, is it any wonder they were in the awards again this year and came in the top class. Well done.

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Review from Ann B (Daughter of Resident) published on 30 November 2015 Submitted via Postal Card
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I visited mum today, she was very agitated when I arrived. The staff calmed her and were fantastic. Nothing was too much trouble for her. She was offered at least ten choices for her evening meal. I cannot praise the staff here enough for their help for mum and the support for us to understand how to cope with her enormous mood swings.

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Review from Jill (Wife of Resident) published on 30 November 2015 Submitted via Postal Card
Overall Experience

My husband spent only three months at Alastair House Residential. He has Parkinson's disease and dementia. Unfortunately he has deteriorated to a degree where he needs more care than a residential home can provide, and has had to move on. I consider Alastair House to have given my husband excellent care, encouraging and supporting him. The owner, management and all the care team have been extremely helpful and considerate.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (9)

  • 30 Jun 2021Recipient: Alastair House
  • 28 Feb 2020Recipient: Alastair House
  • 28 Feb 2019Recipient: Alastair House

Accreditations

There are no accreditations posted yet for Alastair House.

Meet the Team (3)

Karen King
Karen KingJob Title:Home ManagerJoined: 2025

Karen King, the Registered Manager, holds a Level 4 NVQ Diploma in Leadership for Health and Social Care Services (Adults’ Residential Management) Wales.

Karen has dedicated her entire career to working within elderly care settings, with a particular focus on mental health, dementia, and physical health. She spent 22 years working for the NHS and subsequently gained further experience, which enabled her to progress to the role of a Manager.

Karen holds a Foundation Degree (FdSc) in Healthcare Practice Level 4, Health and Social Care, and has completed a wide range of NHS and other professional training to support her ongoing development. She has a strong background in care, nursing, and dementia care.

Adeel Khalid
Adeel KhalidJob Title:Responsible Individual at Alastair HouseJoined: 2025

With a strong focus on leadership, compliance, and continuous improvement, he works closely with the team to make sure the care provided at Alastair House meets the standards set by Care Inspectorate Wales (CIW).

He is committed to maintaining a culture of transparency and compassion.

Zowie Leech
Zowie LeechJob Title:Deputy ManagerJoined: 2022

Zowie Leech brings over 20 years of experience in the care sector to Alastair House, having supported older people for most of her career alongside several years working with young adults with mental health needs and disabilities. This breadth of experience informs her practical, person-centred approach to care.

She joined Alastair House in February 2023 in a domestic role, where her strong work ethic was quickly recognised. Zowie soon progressed into care, advancing to Senior Care Assistant and later to Deputy Manager. She holds an NVQ Level 2 in Health and Social Care and is currently working towards her Level 3 qualification.

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