Alastair House

15 Foryd Road, Kinmel Bay, Rhyl LL18 5BA
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9.4 55 Reviews
  • Alastair House, Rhyl
Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.

Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social gathering.

The daily programme is organised as a response to a person's individual and combined needs. Regular activities and outings are also organised for the service users, who enjoy participating.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1100
  • Self-Funded Residential Dementia Care: £1050 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1200

These prices are only a guideline, please contact Alastair House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Alastair House Ltd

Person in charge

  • Karen King (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private & Social Care referrals
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

Visiting

  • Family, friends and visitors are always welcome to visit.

Parking

  • There is a car park on-site with spaces for up to 7 vehicles.

Alastair House Reviews (55)

9.4

Alastair House has a Review Score of 9.4 (9.444) out of 10, based on 7 reviews in the last 2 years.
Over all time Alastair House has 55 reviews.

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Date Published
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Reviewer Connection to Alastair House
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Review from Lindsey D (Niece of Resident) published on 17 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Residents are cared for with dignity and everyone is treated as an individual.
The wide range of activities help to stimulate residents and everyone is encouraged to take part whenever I visit, my relative and all other residents are always clean and well dressed.
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Review from Tara M (Daughter of Resident) published on 5 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has Alzheimer's and I first found Alastair House when I was seeking an active specialised Day Programme for her. Alastair House was a fantastic choice, they were Mum's home from home and she looked forward to her days there. This made the transition into full-time residential care much easier
for her when she really couldn't manage at home anymore. It also reduced the stress for me because I knew that Mum liked it and that she was valued and cared for so well there. I can always talk to the staff about any concerns I have about Mum's health. They have excellent working relationships with the G.P's and allied services and are very thorough. The staff are friendly and patient and undertake the training vital to understanding Alzheimer's disease. The ambience of Alastair House is homely and lots of little touches make it a personal home for residents. The addition of the new room allows the residents a more comfortable personal space downstairs.
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Review from David & Joyce B (Son of Resident) published on 31 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alastair House is like a home away from home, like a big family, with carers to see to the needs of the residents. The staff are caring and make time to support the residents emotionally like friends would. People are treated with dignity and respect. The lounge is not spacious but this means the residents
are able to converse and communicate in a more natural way as you would with visitors at home.
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Review from Christopher I (Friend of Resident) published on 31 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Alastair House to everyone who needs their services. My friend has been there for a couple of years now. I know her daughter struggled at first with having to place her in residential care. But she now has no worries and is completely confident that she made the right decision choosing
Alastair House. I know my friend and her daughter have benefited from the care and support they have both received and are both extremely happy with everything provided. The staff all give 110% effort ensuring that all service users are happy, safe and content. The homeowner is excellent and interacts with residents and shows a genuine concern for their welfare.
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Review from Patricia R (Daughter of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident but she passed away but I still visit the home with biscuits and do Christmas presents for all the residents. When you walk in the home you can feel the love and carers are all angels. The owner does everything for the residents. They have a beauty parlour. You cannot fault
the home, home cooked meals. I would recommend Alastair House to anyone.
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Review from Don B (Son of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has stayed in other care homes. The Tina Turner song "Simply The Best" and it is simply the best, I give it 10 out of 10 ever time.
My mother has been here since 2012 never had a problem . My mother's needs are met to the highest standards.
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Review from S Y (Daughter of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been here, she has settled well. Mum has been here eleven months, and I am happy that she is here, which has given me peace of mind. Care is good, activities are brilliant too!
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Review from Gavin L (Nephew of Resident) published on 17 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good standard of care for my uncle and seems to be very happy at the home. He has found new friends and very content always clean and tidy and good feedback from staff.
We have always been kept informed by the staff/manager on my uncle's needs and requirement.
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Review from Andy W (Husband of Resident) published on 17 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
The caring starts as you enter, where nothing is too much trouble. A helping hand is always there when you need it most. An honest and hardworking team make all this possible. The staff go the extra mile to make it feel as much like home as possible.
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Review from Richard H (Son of Resident) published on 4 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has been very unsettled in other nursing homes. We're extremely happy that she has settled in to Alistair House. The staff are attentive and focused on the residents. We are particularly happy about the sense of community that exists in the home. Every time we visit I observe that mother is happily
talking to one of the other residents. Mother can be difficult but she is always treated with kindness. There is always something going on and mother particularly enjoys the sing songs. Mother always asks me to thank the carers.
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Review from Eric W (Husband of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been looked after with great care no doubt about that, wonderful, Alastair House have a good team, and care is there. I have seen it for myself, is it any wonder they were in the awards again this year and came in the top class. Well done.
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Review from Jill (Wife of Resident) published on 30 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent only three months at Alastair House Residential. He has Parkinson's disease and dementia. Unfortunately he has deteriorated to a degree where he needs more care than a residential home can provide, and has had to move on. I consider Alastair House to have given my husband excellent
care, encouraging and supporting him. The owner, management and all the care team have been extremely helpful and considerate.
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Review from Ann B (Daughter of Resident) published on 30 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited mum today, she was very agitated when I arrived. The staff calmed her and were fantastic. Nothing was too much trouble for her. She was offered at least ten choices for her evening meal. I cannot praise the staff here enough for their help for mum and the support for us to understand how to
cope with her enormous mood swings.
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Review from Don B (Son of Resident) published on 22 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's been here for a couple of years now. She always looks well, clean, smart and hair always looks tidy. We can see she is happy by the way she smiles and talks to other residents. The staff are brilliant! really good with everybody. We can call anytime and we are always made welcome A1*.
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Review from Fiona P (Niece of Resident) published on 27 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been a resident for approx 1 year and the care and support given is excellent in every aspect. All staff work really hard and treat all residents as individuals with care and dignity. They keep you informed every way and nothing is too much trouble. I recommend anyone thinking of placing
a relative in residential to go and view as you will not be disappointed. Thank you to all staff.
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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Alastair House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Alastair House is calculated as follows: ( (65 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 82 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Alastair House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (2)

Karen

Karen King

Job Title: Home Manager Joined: 2025

Karen King, the Registered Manager, holds a Level 4 NVQ Diploma in Leadership for Health and Social Care Services (Adults’ Residential Management) Wales.


Karen has dedicated her entire career to working within elderly care settings, with a particular focus on mental health, dementia, and physical health. She spent 22 years working for the NHS and subsequently gained further experience, which enabled her to progress to the role of a Manager.


Karen holds a Foundation Degree (FdSc) in Healthcare Practice Level 4, Health and Social Care, and has completed a wide range of NHS and other professional training to support her ongoing development. She has a strong background in care, nursing, and dementia care.

Adeel

Adeel Khalid

Job Title: Responsible Individual at Alastair House Joined: 2025

With a strong focus on leadership, compliance, and continuous improvement, he works closely with the team to make sure the care provided at Alastair House meets the standards set by Care Inspectorate Wales (CIW).


He is committed to maintaining a culture of transparency and compassion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alastair House to verify any information. View our terms and conditions. Alastair House has an Enhanced Service - more info.