Alastair House

15 Foryd Road, Kinmel Bay, Rhyl LL18 5BA
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9.7 60 Reviews
  • Alastair House, Rhyl
Alastair House has many years of experience in providing quality care for older people diagnosed with mental incapacities such as dementia, cognitive impairment, and delirium and generally mild/moderate mental health.

Alastair House prides itself on creating a homely environment with emphasis on social interaction and regular activities to stimulate the mind and body. Meal times take place in the dinning room and are considered by many to be a lively social gathering.

The daily programme is organised as a response to a person's individual and combined needs. Regular activities and outings are also organised for the service users, who enjoy participating.
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Care Provided by Alastair House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1100
  • Self-Funded Residential Dementia Care: £1050 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1200

These prices are only a guideline, please contact Alastair House to find out the exact price for your requirements.

Contact Alastair House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alastair House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Alastair House Ltd
  • Privately Owned

Person in Charge

  • Karen King (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

Visiting

  • Family, friends and visitors are always welcome to visit.

Parking

  • There is a car park on-site with spaces for up to 7 vehicles.

Alastair House Reviews (60)

9.7

Alastair House has a Review Score of 9.7 (9.717) out of 10, based on 11 reviews in the last 2 years.
Over all time Alastair House has 60 reviews.

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Reviewer Connection to Alastair House
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Review from Shelia D (Wife of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well cared for. The home is always clean and tidy.
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Review from G C (Wife of Resident) published on 8 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very well looked after. The carers are really kind and he always seems happy.
Reply from Lakhansi Keshwalla, Owner at Alastair House
Thank you very much for the time you took to review Alastair House.
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Review from Nadine B (Daughter of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely Mum went to live at Alastair House when her previous care home could no longer accommodate her needs due to her advancing Alzheimer's disease. We were very worried since as my brother and I live overseas and couldn't do anything but speak to her social worker, a close friend had read the
reviews on Alastair House. We needn't have had any concerns. The staff at Alastair House have been fantastic. They have demonstrated an understanding of Mum's needs and relate to her in a way that ensures she remains calm. She looks healthy and happy. There are plenty of activities for her to take part in which keep her occupied. We have only been able to visit once due to COVID-19 restrictions. The home is very clean and lunch smelled delicious. Staff have been very proactive in staying in contact with us. We regularly see Mum on videos and in photos and look forward to visiting her when restrictions are eased. A great big thank you to all those involved in the care of our beautiful Mum.
Reply from Lakhansi Keshwalla, Owner at Alastair House
Thank you very much for taking the time to write this lovely review. It has been a pleasure to have your mother here at Alastair House. She is always happy, smiling and has made many friends. Please…read more
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Review from S S (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident here for a few years. I am very happy with the care she receives here. There are many activities going on here and the service is continually exploring more activities for the residents. Staff are always great and make everyone feel part of a family. The facilities are excellent,
always clean and the food is also excellent. I always feel welcomed on my visits.
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Review from P P (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was always treated with dignity and respect while she was at Alastair House.
As my mum became more poorly. The staff supported my mum and also me. They made time to sit with her and chat, which she and I appreciated. I will forever be grateful that my mum was at Alastair House.
They helped
us both so much.
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Review from Glenda H S (Wife of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband attends Alastair House as a day resident on a Wednesday and a Friday.
He has had an occasion to extend a Friday and also stay the night. My husband always comes home saying he has enjoyed his stay and how enjoyable the food is. Also, how friendly all the staff are, nothing is ever too much
trouble.
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Review from C R (Daughter-in-law of Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is always very happy when I pick her up. She tells me what sort of day she has had and how caring all the staff are towards her.
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Review from D B (Daughter of Resident) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the four years my Mum has been in Alistair House she has been looked after extremely well. Although she has dementia she seems happy and is always smiling. The staff are very friendly and helpful. I can visit any time of the day. Always made to feel welcome.
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Review from Amanda J (Niece of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this home to any of my family and friends. The staff are lovely and will do anything for you. They are marvellous with my aunty it is very homely and cosy. My aunty's bedroom is kept lovely and clean and the food is exceptional.
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Review from Neil M (Nephew of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the staff at Alistair House in the way they are caring for my very elderly aunt. There seems to be a calm sensitive approach to dementia and a good level of general care. The house is tidy and clean with a friendly atmosphere. My aunt is taken shopping every two weeks
and there are various trips out and events from time to time. I would definately recommend Alistair House.
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Review from Mick W (Son of Resident) published on 26 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very friendly at all times and willing to help you with any questions you have, always make you feel like you are at home when visiting ie always asking if you would like a tea or coffee. Staff are always doing different actives with residents and always making them laugh and you always
walk out of there with a smile on your face. Meals are out of this world, I keep saying I will be booking myself in there soon with my mum as the food is just wonderful and tea/biscuits with cakes in the mornings and afternoons which are all made by the cook. It was the hardest thing we had to do in life was to put my mum into a home but we have made the right choice just by seeing the smile on her face when we go and see her or when we see the photos on their social media page and she's always smiling doing the different activities they do. If you are in a situation like we were and looking for a place for your loved ones there is only one choice in my opinion and that's Alastair House.
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Review from P L (Sister-in-law of Resident) assisted by family/friend published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very welcoming. The staff provide first class care for people with dementia.
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Review from D L (Niece of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant staff who treat the residents with respect and dignity. They welcome visitors and are kind enough to give a cup of tea to visitors as well as residents, making it a lovely experience for all.
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Review from A L (Brother of Resident) assisted by family/friend published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent place providing first class care for people with dementia. Staff are very pleasant and kind.
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Review from Louise B (Daughter of Resident) published on 1 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Alastair House for three and a half years now, during this time she has only ever been treated with kindness, dignity, love and respect. Over the last six or seven weeks, it has become increasingly obvious that her levels are once again dropping. As always, I have been included
in all decisions for mum's ongoing care, fully informed on the new care plan which has been drawn up for her and kept up to date on how this is progressing, along with how mum is accepting of this.


I never worry about the care that my mum receives at Alastair House, the staff are amazing and I am in complete awe of them for how they deal with the residents in their care - not just my mum.

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Review from Keith H (Partner of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A pleasant home with a pleasant homely atmosphere. The management and staff are always accommodating and friendly and always helpful.


There is a good cook and a good varied diet. The rooms are always kept clean as are the residents. There are varied activities and outings. You are welcome to visit

your loved ones day and night and my concerns are properly dealt with.
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Review from Rita J (Friend of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome from management and staff is always friendly and positive no matter when we visit our dear friend of many years. Due to the distance, we visit every 6 weeks or so. It is a home of kindness, smiles and laughter and everyone is treated in a thoughtful way. The atmosphere is calm, everywhere
is spotlessly clean and recent redecoration has been done with care. Our friend could not be being cared for in a better place.
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Review from Deborah S (Friend of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two of us try to visit our friend every month or so and although she herself shows 'changes' each time we see her, it is obvious that her care is maintained to a very high standard and she is happy. The staff give constant attention and loving care to all the residents and to those who visit. We are
always made to feel welcome and the staff show their appreciation of our visit, knowing the distance we have to travel. Alistair House has a very 'homely' feel to it and the extension and alterations they have made over the past twelve months have enhanced this. There are always plenty of activities and not a day goes past without something to stimulate the residents whether it's having their nails painted, a visit from the hairdresser or choir practice! Birthdays are always celebrated in style with cakes and perhaps a tea dance. The home is always maintained at a comfortable temperature, is clean and there is NEVER a smell of stale food. The menu is always appetising and varied.
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Review from Barry D (Husband of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff have all been very kind and considerate to my wife.


Words cannot say how pleased I am.

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Review from Shaun C (Son of Resident) published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You give so much pleasure to my mum she's very happy when she has been with you. Thank you.
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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Alastair House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.717 for Alastair House is calculated as follows: ( (99 Excellents x 5) + (20 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 127 Ratings = 4.717
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alastair House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (2)

Karen

Karen King

Job Title: Home Manager Joined: 2025

Karen King, the Registered Manager, holds a Level 4 NVQ Diploma in Leadership for Health and Social Care Services (Adults’ Residential Management) Wales.


Karen has dedicated her entire career to working within elderly care settings, with a particular focus on mental health, dementia, and physical health. She spent 22 years working for the NHS and subsequently gained further experience, which enabled her to progress to the role of a Manager.


Karen holds a Foundation Degree (FdSc) in Healthcare Practice Level 4, Health and Social Care, and has completed a wide range of NHS and other professional training to support her ongoing development. She has a strong background in care, nursing, and dementia care.

Adeel

Adeel Khalid

Job Title: Responsible Individual at Alastair House Joined: 2025

With a strong focus on leadership, compliance, and continuous improvement, he works closely with the team to make sure the care provided at Alastair House meets the standards set by Care Inspectorate Wales (CIW).


He is committed to maintaining a culture of transparency and compassion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alastair House to verify any information. View our terms and conditions. Alastair House has an Enhanced Service - more info.