Woodcroft Care Home

Abergele Road, Trowbridge, Cardiff CF3 1RS
Review Us
8.8 41 Reviews
  • Woodcroft Care Home, Cardiff
Woodcroft is a not-for profit care home, providing personalised care and support for people requiring residential and residential dementia care.

The home has 60 bedrooms all with private en-suite facilities situated over three floors. Each floor has two small communities of people with a communal lounge and dining area available. There are also a number of other communal areas across the home including a ground floor café, small accessible cinema area and lovely external gardens.

Residents enjoy a varied menu of tasty and nutritional meals prepared by the home's chef and kitchen team. Anyone with specialist dietary requirements is catered for.

There is a fully dedicated activities team that deliver a range of activities inside and outside of the home, such as art exhibitions, entertainers and pet therapy.

Situated in the town of Trowbridge on the outskirts of Cardiff, residents can easily access local services and amenities.
Show Woodcroft Care Home on the Map

Care Provided by Woodcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

Our bed prices are all inclusive and are bespoke to each individual's needs. We have many funding options available, which we are happy to talk you through. Please contact the care home for further details.

These prices are only a guideline, please contact Woodcroft Care Home to find out the exact price for your requirements.

Contact Woodcroft Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodcroft Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Helen Louise Lewis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Vistors are welcome at any time. To encourage regular visits, relatives have the opportunity to purchase a key fob so that they can pop by as they please. Everyone is welcome to make a cuppa in
    the kitchen, just as they would if they were visiting a loved one at home.

Parking

  • Free on-site parking and roadside parking also available.

Woodcroft Care Home Reviews (41)

8.8

Woodcroft Care Home has a Review Score of 8.8 (8.825) out of 10, based on 9 reviews in the last 2 years.
Over all time Woodcroft Care Home has 41 reviews.

Overall Experience
  • 30
  • 8
  • 1
  • 0
  • 2
Date Published
  • 41
  • 3
  • 6
  • 9
  • 32
Reviewer Connection to Woodcroft Care Home
  • 23
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Patricia C (Daughter of Resident) published on 23 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well presented care home. Carers are all outstanding with all residents. Been visiting almost every day for more than five weeks. Exceeded all expectations. A lovely purpose built care home. I can confidently recommend this home. Huge thank you to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.8 (8.825)

Overview of Review Score

The Review Score of 8.8 (8.825) out of 10 for Woodcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.358 for Woodcroft Care Home is calculated as follows: ( (80 Excellents x 5) + (7 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 106 Ratings = 4.358
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.467 Points relating to the number of positive Reviews for Woodcroft Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Helen

Helen Lewis

Job Title: Home Manager Joined: 2008

Helen joined Hafod in 2008, starting her career in care as a community domiciliary care worker.


She then progressed to a senior role, and after completing her level 5 in Health and Social Care progressed to a team leader position and was part of the team setting up our Ty Cwm Extra Care scheme in Merthyr Tydfil.


In that time Helen has always looked to progress and has continued to attend training courses to support her development and knowledge. In 2019 she joined the operations team as Deputy Operations Manager. In December 2021 she became the Regional Manager for Domiciliary Care and then Home Manager at Woodcroft in 2025.

Machala

Machala Evans

Job Title: Deputy Home Manager

Previously a clinical lead nurse, Machala has vast knowledge in providing care for the home's residents and is passionate about their well-being.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodcroft Care Home to verify any information. View our terms and conditions. Woodcroft Care Home has an Enhanced Service - more info.