Parkside House Care Home, Penarth, Vale of Glamorgan
Parkside House Care Home, Penarth, Vale of Glamorgan
Parkside House Care Home, Penarth, Vale of Glamorgan

Parkside House Care Home aims to provide residents with a high standard of care that enhances their quality of life in a friendly and relaxing environment. They respect everyone's right of choice and support the privacy, dignity and independence of each resident.

There is a separate area for residents with a diagnosis of dementia, with its own sitting and dining area allowing the care team to focus on their specific individual needs. Respite and day care services are also practised.

Parkside is converted Victorian house, with gardens in front of the home and patios and sitting areas in the rear. It is located a short distance from the seafront, and from the town centre.

Owner: Llangoedmor Properties Ltd

Person in charge: Alison Aplin (Manager)

Local Authority / Social Services: Vale of Glamorgan Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 32

Shared Rooms: 4

Rooms with ensuite WC: 4

Weekly Charges Guide: Personal Care Single from £680 , Personal Care Shared (per person) from £640

Facilities & Services: Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Parkside House Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Parkside House Care Home has a Review Score of 9.6 (9.626)

The Review Score of 9.6 (maximum of 10) for Parkside House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Parkside House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.626 for Parkside House Care Home is calculated as follows: ( (170 Excellents x 5) + (73 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 254 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Parkside House Care Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 16 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parkside House Care Home?

  • Extremely LIKELY
    20
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parkside House Care Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    7
  • Niece of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Brother-in-law of Resident/Service User
    1
  • more

My mother has been a resident of Parkside since October 2014. Throughout her stay, she has been shown compassion, consideration and patience. Members of staff are always cheerful, kind and make every effort to accommodate her particular needs and preserve her dignity. I cannot imagine a more friendly, homely place for her to be and I have no hesitation in commending Parkside to anyone seeking care for a loved one.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From day 1 (12 months ago) my wife and I have been impressed with the care and consideration demonstrated by all members of staff towards residents and visitors alike. We have been contacted immediately when health issues have arisen and updated with progress to resolution. We and the rest of the family are able to carry on with our lives knowing that a very high standard of care is being given and that we do not have to worry about health and welfare issues.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum was very well looked after by the staff. They gave me regular feedback on mums health and contacted me with any incident or health problem that occurred.
The staff were very friendly, like family. They offer a great service for people in need. I highly recommend the facility.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Our 87 year old mum went into Parkside House in June 2016, following a stay in hospital. She was starting to find it very difficult living at her home, even though she was having help from myself daily.
Since moving into her new home, she seems really happy and contented. The staff and management are lovely to her and we know, when we cannot be with her, she is being looked after really well and we do not have to worry luke we did before.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Parkside House is set in a lovely location close to the beach and pier and is a large Victorian House which is kept spotlessly clean and warm. Staff are friendly and always on hand to give advice and help. Residents are secure and have access to the usual facilities such as hairdressers and chiropodists.
I am kept well informed on my mother's progress and any if problems arise I am informed.
I am glad my mother is in such a caring environment and would recommend Parkside House to anybody looking for a Residential Home

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise the management and staff highly enough for the love and care that has been shown to mum-in-law during her stay at the home. Every effort has been made to accommodate her needs which have become more difficult over recent months. Unfortunately, mum-in-law now has to move on to a nursing home and I am devasted. Mum-in-law has been happier here than I have ever seen her. This is a very sad time for me and for her. This is a wonderful resident home and mum-in-law and will miss it greatly.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is quite confused but we have seen nothing but respectful treatment. The atmosphere in the home is of friendly efficiency. Mum has only been in the home six weeks but we are hoping she will settle and become more secure.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have a family member who is a resident of this care home and I am very satisfied with the care they receive. The staff are very friendly and welcoming to both the residents and their family members.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Parkside House is an extremely efficient and friendly care home. The whole house is tastefully decorated and comfortable. The staff are kind, well organised and efficient. I would certainly recommend the home.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We visit our sister in law on a fairly frequent basis. Our experience has been a very professional, very caring and compassionate care home, that treats its residents with the utmost of respect and dignity. The staff are always pleasant and courteous and appear to enjoy the job they do and really care about the residents. Nothing seems to be too much trouble. As visitors, we are always made very welcome and always offered a cup of tea and biscuits. The ambience of Parkside House Care Home is brilliant and serene.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My auntie seems to be very well cared for at Parkside. Her personal appearance is important to the staff. They help her do her hair especially when she's planning on going out for the afternoon. As a visitor, staff seem very welcoming and nothing is too much trouble. My aunt is able to offer us a drink as if we were visiting her at home. She usually enjoys the food provided and seems happy and cheerful.

How likely would you be to recommend Parkside House Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

After suffering a stroke we tried caring for Mum at home, but the severe anxiety she suffered as a result of the stroke made this impossible and extremely stressful for both Mum and my family, and therefore after an agonising discussion with Mum the difficult decision was made to put Mum into a home.

I need not have worried - the staff at Parkside Care Home have been wonderful, Mum grows better and more independent all the time - from little things like patience and caring, to coming up with ideas like a whiteboard in her room for me to note down when I'm coming back (and therefore stop her getting anxious about me) the staff and managers have helped not only Mum but also myself - in once again being able to spend quality time with each other.

I have no hesitation in recommending Parkside Care Home (and have already done so). Parkside and all the staff have helped Mum get back to enjoying life again - and therefore making me happy that the decision we made was the right one

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find all of the staff at Parkside House Care Home to be very professional and helpful. They've made the transition of my father living with me to now being at the home a seamless one. Dad is now calm with no agitation. The home is always clean and tidy and most important for me is that it feels like home and not an institution.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ever since we have managed to secure my mother a position at Parkside House Care Home we have witnessed a massive improvement in her appearance and demeanour she is happier, cleaner and her health seems to have got better, the dementia symptoms have greatly improved and she is less confused. Her overall appearance and manner are much better a credit to the care and involvement of the team at Parkside.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

A rambling Victorian building set in lovely grounds. What makes this place tick is the genuine love, care and consideration from all of the staff. I could make some minor criticisms but they are very minor when placed in context against the above comment.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

When I was told my mum had to go into care, I was devastated, but knew it was for the best.
I was lucky enough to find Parkside House, my goodness she could not be better cared for if she was at home, the place is fantastic, the staff are WONDERFUL and so helpful, she has only been there a couple of weeks and I feel so at ease knowing she's being cared for by dedicated staff, won't mention names as they are all first class.
THANK YOU for caring for my mum.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt was at this residential home for approximately six years until falling ill and needing nursing. We were disappointed that she had to move she was very happy and well cared for. The staff add the personal touch to what is a very successful residential home. The icing on the cake was even though she had left Parkside, when she died (recently) two of the senior staff attended the funeral, we appreciated that.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

It was quite impressed with the care and attention my friend had when she resided in Parkside the carers were always helpful. I have visited several nursing homes and I really liked Parkside the best.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Always polite attentive and caring staff, friendly and sympathetic manner at all times.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the care that my mother has had for several years at Parkside House. The staff do a wonderful job coping with residents, many of whom are very challenging. They are patient and kind at all times, they are a great example of outstanding care.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

On my visits to my sister, I found the staff to be friendly and caring. The residents including my sister appear happy and well looked after, and there are plenty of activities. They are given the menu (verbally) for the following day and a hairdresser comes in once a week to do the ladies hair. I quite enjoy my visit as there is a welcoming atmosphere.

How likely would you be to recommend Parkside House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Caring staff, and helpful. Assistant manager extremely helpful and supportive throughout the time that both my parents were in Parkside. Lovely rooms and clean. Always willing to answer the phone about any queries, and sort them out quickly.

How likely would you be to recommend Parkside House Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

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Care Home Idol 2016

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