Trem y Glyn

Park Avenue, Glynneath, Neath SA11 5DW
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24 Reviews
  • Trem y Glyn, Neath
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Gardens

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Debbie Davies (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at any time

Parking

  • On-site parking for 7 cars

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Trem y Glyn Reviews (24)

Over all time Trem y Glyn has 24 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Trem y Glyn
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Total of 24, showing 1-20
Review from I S (Son-in-law of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with this care home has always been five star.
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Review from Christine S (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live in Hereford even though I was born in Wales. My mum now resides at this lovely care home. Each time I visit (as often as I can), sometimes announced, sometimes not, but each time we are greeted by staff with kindness and respect and always find my mum clean and nicely dressed. It's so very important
to me that my dear mother is cared for with love and kindness. I do come away with peace of mind, for which I am so grateful.
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Review from Jacqueline R (Daughter of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You cannot calls this a "residential home" it is one big family home - fantastic. The moment you walk through the door the welcome is fantastic, food fantastic and all the carers do for the residents including activities. I couldn't recommend it enough. Residents care for and safety comes first there.
Sad point only - don't close it, Glynneath will not be the same without Trem Y g=Glyn - well done everyone.
Reply from Debbie Davies, Manager at Trem y Glyn

This is a lovely review with lovely words. Thank you.

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Review from Raymond W (Son of Resident) published on 20 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the care is 100% fabulous.
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Review from Gary P (Son of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trem y Glen is clean, well decorated with up-to-date facilities. I have visited at all times of the day and the care and heartwarming kindness of the staff is always the same. They are simply wonderful, courteous and hospitable every time. Very approachable, supportive and can be called on and relied
on whenever needed. They have made Mam's stay a very happy and pleasurable experience. The level of care is very high and a credit to your profession. Thank you from our whole family, and from Mam who is very happy in her new home.
Reply from Debbie Davies, Manager at Trem y Glyn

Thank you for your lovely words. We also appreciate the kindness you give to other residents and staff on your visits to Mam and for all the lovely items you fetch with you for all to share, this is very much appreciated.

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Review from S E (Daughter-in-law of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided at Trem y Glen is second to none. Nothing is too much trouble for the staff. The residents are extremely well looked after, kept clean and kept occupied. The care provided here is far superior to the care I have seen in private care homes.
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Review from Kay O (Sister of Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Trem y Glyn are very supportive and kind. They are excellent with residents and nothing is too much trouble for them. It is a great shame my sister has to be moved to a more secure residence because she has settled in well, but unfortunately has found a way to get out through the emergency
exits to 'look after mum'.
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Review from Kathleen L (Daughter of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly and very helpful, they try their very best to answer any questions I may have. I had an issue with ants in my Mothers room but that was dealt with straight away. The care my Mother has is second to none, although she can be difficult at times.
Reply from Debbie Davies, Manager at Trem y Glyn

Any issues are dealt with promptly to ensure satisfaction.

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Review from Robert S (Son of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The whole family find the staff to be very helpful and obliging. The staff are very attentive and friendly. My Mother has been her for over two years and the care has been second to none. During lock down the residents were kept extremely safe. My Mother says the food is excellent. Thank you all.
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Review from Kelly J (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother cannot praise the staff and food enough. I have noticed a big change in my Mother's mental health since she has been here. She suffers from Bipolar and has quite a lot of low moods, but since she has been here she seems to be much happier and I've never seen her look so well. This is down
to the excellent staff and as my Mother always states 'The excellent food!' Couldn't be happier.
Reply from Debbie Davies, Manager at Trem y Glyn

Thank you for your kind words. We too feel that your mother has flourished since she moved into Trem y Glyn. Staff work extremely hard to ensure person-centred care to all our individuals.

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Review from Kay T (Daughter of Resident) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Trem y Glyn for nearly five years. She has been superbly cared for by all the wonderful staff and I can't compliment them enough. They are all very caring, compassionate and extremely efficient. This care home is highly thought of in the community and has been one of the best in
the Neath area. Long may it continue.
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Review from Gary N (Son of Resident) published on 28 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient entry control from friendly staff. Very attentive and caring staff throughout the visit. Very professional team providing good care.
Reply from Debbie Davies, Manager at Trem y Glyn

Thank you for your kind words. We try our very best and keep up a high standard of care for each individual. It is lovely to have families back in the home after a difficult time throughout the pandemic.

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Review from A P (Daughter of Resident) published on 7 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently become a resident at Trem y Glyn. Her and my dad were together nearly 70 years so it was a very difficult decision for him and the family to have to make. However, we fell so lucky to have such a first-class care home in the village that my mother was born and bred. The management
and all the staff went out of their way to make the transition go as smoothly as possible. We could not wish for better care and know that my mother is always treated with respect and dignity.
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Review from W S (Niece of Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt recently moved into this home, she has been made so welcome by all the staff. It is a comfortable homely environment and as a family, we are always made welcome and kept up to date with my aunt's care needs.
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Review from B V (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care given. Overall very clean and tidy. Staff excellent. It's like a home from home and always made welcome. Personal hygiene is excellent. My mother is safe and gets the care and support she needs. I couldn't ask for more knowing she is being looked after.
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Review from P E (Son of Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly. Made Mam feel at home straight away. Always on hand to answer questions. Always informative and always phone if doctor or ambulance has been called. Staff and management here are very good at their job. We are always made welcome when visiting. The standards are very high ad very
professional. Mam is happy and content here. Thank you.
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Review from B W (Friend of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home throughout. Staff are so welcoming and caring. Always lots going on. Facilities are amazing. Decor is 100% light, cheerful and comfy. Bedrooms are great.


Lovely, large windows, very bright and cheerful. Residents are very lucky.

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Review from R D (Son of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. My mother is exceptionally looked after by the staff. Lots of information is always available from staff. Lovely, light, pretty home. Always a warm welcome.
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Review from F D (Daughter-in-law of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have attended the home at Christmas for lunch which was very well organised. Thoroughly enjoyed. Meeting recently very informative. Absolutely first class staff. The decor is amazing. Light, clean and accessible. I am very pleased that my Mother in Law was given a place. Always organising events and
keeping the residents entertained.
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Review from Malcolm V (Nephew of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents are very well looked after. Staff are very obliging and there is nothing too much trouble.
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Overview of Review Score

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Trem y Glyn

What types of Care is Trem y Glyn registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trem y Glyn have?

There are 27 Single Rooms.

What are the Facilities & Services at Trem y Glyn?

Gardens is one of the Facilities & Services.

How far is Trem y Glyn to the centre of Neath?

9.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trem y Glyn to verify any information. View our terms and conditions. Trem y Glyn has an Basic Service - more info.