






Plas-y-Garn is a not-for-profit care home, which specialises in providing residential and dementia care for people aged 65 and over.
The home has 32 bedrooms based over two floors, which each have two communal lounges and a shared dining area as well as a range of adapted bathing facilities.
A varied activities programme and outings are popular with residents, including zumba and inter-generational activities linking in with the local school. The home...
Care Provided by Plas y Garn Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our bed prices are all inclusive and are bespoke to each individual's needs. We have many funding options available, which we are happy to talk you through. Please contact the care home for further details.
The price(s) shown are provided by the care home. Contact Plas y Garn Care Home for full pricing details and T&Cs.
Contact Plas y Garn Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hafod Care Association
- Voluntary / Not for Profit Owned
Person in charge
- David Daniels (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (32)
Visiting
- Visitors are welcome at any time so residents can spend as much time as they wish with friends and family. To encourage regular visits, relatives have the opportunity to purchase a key fob so that they can pop by as they please. The home are happy for relatives and friends to join in with activities too, if they wish.
Parking
- Free, on-site parking.
Plas y Garn Care Home Reviews (41)
Plas y Garn Care Home has a Review Score of 9.6 (9.579) out of 10, based on 9 reviews in the last 2 years.
Over all time Plas y Garn Care Home has 41 reviews.
I visit several care homes in the area on behalf of my church. Plas Y Garn is one of my favourite. The management and staff go to great lengths to ensure that all residents feel "at Home" here, the love, the care and friendliness given by all staff is truly wonderful.
Thank you for your kind words. I know our residents look forward to your visits as do the staff.
Every staff member I have met have been absolutely amazing always going the extra mile and ALWAYS giving the best care possible and making everyday a fun happy nice place to be!
The improvement in my nan has really made my year!
Thank you for your kind words. It is a pleasure to have her living with us. Such a lovely lady who has settled in well.
The staff have been fantastic ihoe they have cared for my mother. Very caring by all the team. Even the care thet have shown us as a family as we are going through a very difficult time as we are at the end with mum. They have bent over backwards to accomadate all of the family by way of allowing us to stay here for the full duration and privided meaks to all of us.
It was an absolute pleasure looking after your mother. She will be sorely missed. I am glad we could support you and your family during her last few days.
After she was settled she soon learned to enjoy the activities, they do something every morning and every afternoon, 7 days a week. Mum especially loved the Noddfa Music, Bingo and Coffe Mornings.
Unfortunately in March she became ill with chest infection and stopped eating, the whole team.. Management, Senior Carers, Carers, Catering and ancillary staff went out of thier way to make sure mum and her visiting family were made welcome and NOTHING was too much effort.
Unfortunately Mum became terminally ill, the open door policy they have meant her working relatives could when ever they were able.
Inher last days they allowed my brothers and I to sleep on site and even made sure we were fed and supplied with tea and coffee. No characters left..sorry!
It was an absolute pleasure looking after your mother. She will be sorely missed. I am glad we could support you and your family during her last few days. Thank you also for the contributions you made to the home. They will serve as a reminder of her time with us.
The home has made my mother very comfortable and looked after her extremely well . And during her last days the care she received was second to none. The staff looked after mum and accommodated my family and looked after us very very well
It was an absolute pleasure looking after your mother. She will be sorely missed. I am glad we could support you and your family during her last few days.
Keep up the good work.
Thank you for your kind words. It is always a pleasure to see you at the home and certainly brightens up your mother's day.
My father was placed at Plas y Garn earlier this year. It is fair to say that he did not want to go into a care facility. He has been supported with empathy and care to adjust to his new environment and is receiving excellent ongoing care from the staff at Plas y Garn. He eats well from a varied menu, and his daily needs are all being met. The staff are friendly and courteous, and the family have been kept informed of his general well-being, any issues are brought to our attention promptly and solved with a minimum of fuss. It is a relief that he is in a safe, supportive, and caring environment and we are very happy with the care he is being given by everyone at Plas y Garn.
Thank you for your kind words. It can be a difficult time, not just for the resident, but also for the family. We strive to support everyone including families. Whatever we can do to make the adjustment as smooth as possible and make people feel comfortable.
My uncle has been at Plas y Garn for the last six months, he has settled well with the help of staff and management, he is well cared for, they have got to know his likes and dislikes, he always tells us he's happy, we find the staff very friendly and approachable on our visits, the home is lovely and clean, and my uncle is always offered a choice at meal times. Thank you for all that you do.
I am so glad your uncle has settled in at Plas Y Garn. It has been a difficult/ uncertain time for him and he has made friends within the home and he is a pleasure to have around.
We are very happy with the care received by my mother-in-law. She enjoys the artist, bingo and activities on offer. The staff are kind and caring which puts our minds at rest that she is well cared for and safe. The food is also lovely with a choice every day.
Thank you for your kind words. I will pass on your compliments to the team who do a fantastic job and also to the kitchen staff.
Mam has been a resident since March 2023. some issues we have are dealt with immediately but the majority take a long time and are sometimes never resolved eg items missing from the room. Staffing is a big issue, always lots of agency staff who are not consistent. Residents downstairs always seem to come second compared to the residents upstairs. We feel just because downstairs they have dementia etc they should not be treated differently. Management seems to be an issue, we thought this would change when a new manager was appointed.
Thank you for your review. I am sorry to hear of the issues you are raising, but I would like to reassure you that my team and I are striving towards continuing improvement at Plas Y Garn. The improvements made in the last 8 months at Plas Y Garn are evident in the most recent CIW inspection...
The communication between the home and the public during the recent bout of Covid was shocking, no regular updates unless prompted by someone asking. My grandmother's clothes and possessions are still going missing from her private room. For the amount of money being paid for her care, surely the staff should be able to keep track of other residents in and out of her room, on a few occasions when I've visited the staff have been sat down watching TV instead of looking after the interests of the residents. Also upstairs seems to have regular working staff whilst downstairs there always seems to be different agency staff working.
Thank you for your review and I am sorry to read of the issues you are encountering. My team and I are striving towards continuing improvement within the home and this improvement is evident in our most recent CIW inspection report. There are still challenges ahead, but challenges which I am sure we as team, and I as the manager will overcome.
Shortly after a member of our church was admitted to the home we were invited to go in to take a regular monthly service. We have been doing this for some time, on the last Thursday of every month. Residents who wish to attend are encouraged to come, and there is a good level of support during the time that we are there. It has been useful to build relationships with residents from both units, which come together for the service. We always feel welcome and are given time to chat with residents when the service has concluded. This seems to be a well-run home. It has a welcoming attitude and values external input. The activities programme is full and varied. Residents who wish to come out to attend their own church are encouraged to do so.
I am very happy with the standard of care Mum is receiving at Plas-y-Garn, she has settled in well in the 3 months she has been there and it is evident when visiting she is always treated with dignity and respect from all the team.
Thank you for your review, we are pleased that your mum has settled in. Your comments will be passed along to the team.
My mum has been in Plas-Y-Garn for over 4 months now, she has received excellent care and support, the staff have treated Mum with kindness and dignity. The home is safe, warm and really clean. I am very happy with my mum's care. Thank you.
Thank you for your review, we are pleased that you are happy with the level of care your mum is receiving.
My mum has been at Plas y Garn for 5 years and my overall experience of PYG has been exemplary. My mum is very happy and content here and the staff are excellent at what they do and sometimes under extreme pressure. The entertainment that is put on is excellent and residents and family enjoy themselves.
Thank you for your review. We will pass your comments onto the team.
The food is excellent and plenty of it. Plas y Garn never smells of wee which so many care homes don't achieve. Her health is being monitored and sorted out.
Thank you for the lovely review. We are pleased that you are satisfied with the care and support that your relative is receiving at Plas Y Garn. We will pass your comments on to the team.
During this time I have visited regularly and noticed the way that some of the staff treat residents and the cleanliness of the home.
During one visit I was confronted with a staff member's dog, I waited at the front door for over 10 minutes and witnessed the mess left behind by residents and carers in the communal facilities for other residents to use.
Upon my latest visit, my relative asked to use the toilet. I took them, only to see the way in which the toilet had been left.
There was urine on the floor, seat and still in the bowl. There was also faeces left around the back of the bowl.
This visit was on a Monday. Whilst I appreciate that cleaners are not in the home on a weekend I feel that residents who are paying for a service should be treated with more respect and dignity.
This care home has some good points but a lot of bad points that I have witnessed.
Staff seem to have very little or no knowledge of the needs and requirements of residents, the building is very poorly equipped with nowhere near enough staff.
Although the staff are all friendly, the owners of this facility charge an extortionate amount per week for care they clearly cannot provide.
This home needs to be investigated as the residents clearly are not getting the care they need.
My mother came to live at Plas y Garn in May 2022. The care and kindness of the staff have helped her to settle well. The encouragement provided has helped improve her mobility and also her appetite.
My husband and I were unable to continue caring for my mother in our home due to her advancing Parkinson’s and related dementia. I felt apprehensive about her going into a home however the standards of the home were excellent. The most important thing for me is the care, kindness and patience shown to my mother by every staff member I have witnessed. I feel the team at Plas y Garn Care Home see their roles not just as a job but as a vocation. I have no hesitation recommending this home to anyone who wants to make sure their loved one is taken care of as if they are part of a loving family.
Sarah thank you very much for your kind words, I will pass this over to the team at Plas-Y-Garn. It is our pleasure to be looking after your mum.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (2)

David has worked in the care sector for 14 years after being made redundant from an electronics company after 18 years. David began working as a care assistant in mental health rehabilitation. Within five years, he had completed his QCF 5 in Health and Social Care and progressed to the role of registered manager.
In the following years, David worked with people with acquired brain injuries and later learning disabilities. David joined Hafod as a senior care assistant in 2018 and has worked his way back through to the position of manager. David finds working and supporting residents with dementia very rewarding, and making a difference in their lives.
Outside of work, David is married with two children and a proud owner of two dogs, Louis and Bella. He is also a keen reader of autobiographies and spends most of his evenings reading or watching sports. A very avid Spurs supporter.

Rhian joined Hafod in January 2020 and has worked at Plas y Garn since October 2021.
Rhian's background includes working as a mental health nurse in Norfolk, which covered a range of settings from adults to children and adolescents. Rhian worked for the NHS, working anywhere from prisons to A&E. Before moving to Wales, Rhian was working as a matron in a large state-run boarding school, working in the houses and manning the medical centre.
The team I work with at Plas y Garn are incredibly welcoming and straight away made me feel part of the team when I joined. It's clear they have a true passion for what they do and make working at Plas y Garn a pleasure.
Frequently Asked Questions about Plas y Garn Care Home
What types of Care is Plas y Garn Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Plas y Garn Care Home have?
There are 32 Single Rooms.
What are the Facilities & Services at Plas y Garn Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Plas y Garn Care Home to the centre of Pontypool?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Plas y Garn Care Home to verify any information. View our terms and conditions. Plas y Garn Care Home has an Enhanced Service -more info.