Llwyn Teg Care Home

Mill Lane, Llanfyllin SY22 5BG
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8.8 97 Reviews
  • Llwyn Teg Care Home, Llanfyllin
Llwyn Teg has been purpose built and designed to offer a high standard of care and accommodation. A team of friendly and experienced professionals are on hand to offer 24 hour, individual based care for short or long term needs as well as providing expert care to people who are living with dementia.

Surrounded by beautiful countryside close to the town of Llanfyllin, the home benefits from many local amenities. The landscaped garden with its patio, sensory garden and vegetable and herb patch is enjoyed by many on warmer days.

The chef gets to know each resident’s nutritional needs when they move into the home to ensure that the daily menu suits everyone’s tastes. A Nite Bite menu is available between 6.30pm and 6.30am if residents have extra food preferences.

The home arranges at least one monthly themed event which is tailored to residents’ abilities so that everyone can enjoy it. Llywyn Teg has a dedicated activity co-ordinator who arranges other regular activities for residents to benefit from such as canal trips and pampering sessions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1104
  • Self-Funded Residential Dementia Care: from £1104
  • RESPITE Self-Funded Residential Care: from £1204
  • RESPITE Self-Funded Residential Dementia Care: from £1204

These prices are only a guideline, please contact Llwyn Teg Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel Owen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1974

Room Information

  • Single Rooms (33)

Llwyn Teg Care Home Reviews (97)

8.8

Llwyn Teg Care Home has a Review Score of 8.8 (8.819) out of 10, based on 5 reviews in the last 2 years.
Over all time Llwyn Teg Care Home has 97 reviews.

Overall Experience
  • 79
  • 18
  • 0
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Date Published
  • 97
  • 5
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  • 5
  • 92
Reviewer Connection to Llwyn Teg Care Home
  • 31
  • 24
  • 13
  • 7
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 97, showing 81-97
Review from Susan E (Daughter-in-law of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care has been fantastic and we found it a very friendly and lovely place to be.
Reply from Emily Wilson, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Antonia L (Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been happy here since I came. I wish I could stay here for the winter if possible, I like my room very much. I am a little bored with my diet as it has to be liquidised, as I have a stent.
Reply from Jayne Duck, Customer Servicies Administrator at Llwyn Teg Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Ann H (Friend of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression was that of a modern, comfortable hotel. The staff are extremely pleasant but at the same time very efficient at providing good routine, cleanliness, checking all medication and other medical needs and above all been observant and encouraging improvement and recovery where possible.
Safety was the forefront at all times.
Reply from Rose Pickering, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Dennis E (Son of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother seems very well looked after. The staff are very considerate and entertain her well. I feel my mother is safe and well.
Reply from Rose Pickering, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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  • Care / Support
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Review from Joyce M (Friend of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers and staff always very friendly and helpful. Friend reports food is very good. Bedroom and bedding very clean and comfortable. Medication is always given on time. Laundry service excellent. Very noticeable difference both mental and physical due to high standards.
Reply from Rose Pickering, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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  • Care / Support
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Review from William (Cousin of Resident) published on 8 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a visitor from Australia came to see my cousin. Very pleased with her treatment.
Reply from Emily Wilson, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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  • Care / Support
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  • Treated with Dignity
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Review from Glenys O (Resident) published on 7 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy to be here, we perhaps should have come sooner. Staff are so good, we are comfortable here and glad to be together.
Reply from Rose Pickering, Customer Care Team at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review from Edward M (Friend of Resident) published on 7 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely home. Staff so friendly, beautiful surroundings and garden, wonderful staff - maybe I might come here myself some day.
Reply from Rachel Elliott, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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  • Care / Support
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  • Treated with Dignity
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Review from Mike B (Son-in-law of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law is complimentary about staff, her care, food and support. She is of course 94 years of age and so is not always as comfortable as she would like or as active as she would wish to be. However she expresses herself as feeling safe and well cared for at Llwyn Teg Care Home. Her appetite
and general health has improved since she has been here as has her general morale.
Reply from Rose Pickering, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Megan J (Friend of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always clean and friendly.
Reply from Rose Pickering, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from Audrey B (Friend of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. Friendly atmosphere. No complaints.
Reply from Rose Pickering, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from J E (Resident) published on 23 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a stay in hospital I was glad to be in Llwyn Teg to recuperate and get stronger.
All the staff are very good. Enjoying peace and quiet in my nice room.
Reply from Rachel Elliott, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review. we are pleased to hear your positive experience of our care home and will share your comments with the home manager. The bupa Customer Care Team.

  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review from G C (Resident) published on 23 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a recent time at a nursing home, I feel relaxed here and enjoy being in company. Staff are very good and the food is very enjoyable.
Reply from Rachel Elliott, Customer Service Administrtaor at Llwyn Teg Care Home

Thank you for your review. We are pleased to hear your positive experience of our care home and will share your comments with the home manager. The Bupa Customer Care Team.

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  • Care / Support
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  • Treated with Dignity
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Review from M H (Resident) published on 23 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be here, after a very a recent stay in a nursing home. Love living here, very settled. Enjoy the company.
Reply from Rachel Elliott, Customer Service Administrator at Llwyn Teg Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate you views of our home and will share your comments with the home manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from L P (Daughter of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems quite content and happy and the staff are brilliant.
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Review from Lilian H (Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Use to be a member of staff many years ago. Loves being here and taking part in the activities and the company of other residents.
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Review from Heather L (Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has provided caring with warm care and I cannot say how much I appreciate this, physically and emotionally at a difficult stage of my convalescence. Having sold my house and temporarily without a firm base. I found LLwyn Teg a most welcoming temporary home.
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Current Review Score: 8.8 (8.819)

Overview of Review Score

The Review Score of 8.8 (8.819) out of 10 for Llwyn Teg Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.561 for Llwyn Teg Care Home is calculated as follows: ( (34 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 57 Ratings = 4.561
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.258 Points relating to the number of positive Reviews for Llwyn Teg Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 5 Positive Reviews ÷ 6.6 = 0.758
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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