
Balnacarron is a happy home and is on the side of residents and familiesL G(Son of Resident/Service User)



Balnacarron is a happy home and is on the side of residents and familiesL G(Son of Resident/Service User)



At Balnacarron Care Home, located in the beautiful town of St Andrews, the team provide personalised residential and residential dementia care to older people.
Balnacarron boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable experience for every resident and visitor to the home....
Care Provided by Balnacarron Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Balnacarron Care Home for full pricing details and T&Cs.
Contact Balnacarron Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Olga Jankovska (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (19)
Balnacarron Care Home Reviews (58)
Balnacarron Care Home has a Review Score of 9.8 (9.751) out of 10, based on 12 reviews in the last 2 years.
Over all time Balnacarron Care Home has 58 reviews.
At Balnacarron the management, carers and staff are outstanding. My wife has received wonderful care and she just loves them all. As family, I am freely given updates and information regarding my wife, she is treated with dignity, excellent care, kindness and compassion. On my regular visits, I, too am treated with great kindness. Truly first-class staff and a wonderful care home.
This was a four week respite care for a dementia patient, and he was always calm, well turned out, singing the staff's praises.
I would not hesitate, if the time comes, to admit him permanently.
Thank you so much.
My sister was in Bolnacarron Care Home for three years. She received very good care. The staff were excellent and she was happy. There was always someone to chat to if I needed to discuss her care.
Care home staff have been wonderful. They have adapted mum's care to ensure she is comfortable as he frailty progresses. Communication & compassion have been much appreciated in now difficult times.
We would highly recommend it.
Standards of housekeeping and food excellent, great activities.
One member of staff, in particular - she's in a class of her own! Such a caring, fun and vivacious person. She is the heart and soul of the home, Mum is very settled & happy.
Sending all my thanks!
There is nothing nicer than having a cheery welcoming smile by the staff to greet you at the door on entering.
My mum moved into Balnacarron Care Home in February 2024 and has really thrived in the very sociable atmosphere. The home is very well managed and all the staff are very caring and empathetic with all the residents. There is so much going on, arranged by the very enthusiastic entertainment manager. There are trips out on the minibus, regular church visits, live music sessions and a daily entertainment programme. Many residents are animal loves and they have many visits from pet owners with their well-behaved animals. My mum really has fun here and is safe and well cared for.
My dad had been a resident at Balnacarron for a year. The staff were exceptional, providing him with comfort, dignity and respect. My dad was a strong willed man, and was given the time + space to make his own decisions, always. After being hospitalised, Dad wanted to come home as he called it, to end his life. The end of life care he received was incredible. On the night he died, I was moved by the emotion and care shown by staff. An outstanding staff to trust your parents to.
Both my parents ended their days in Balnacarron - my dad dying there this month. The level of care, compassion and love shown to both my parents by the staff was exemplary. The care each of them received during their time there was faultless. Always clean, always treated with respect and dignity and individual needs catered for above and beyond expectations. I and my wider family only have good things to say about the entire team at Balnacarron.
My mother is well catered for and cared for, there are no issues and she wants for nothing. Very pleased with the service.
I would highly recommend this care home to anyone.
Balnacarron provides a warm, kind and caring living environment for my mother. The staff are friendly and welcoming when I visit. Any issues are generally dealt with promptly. There are a range of activities on offer as well as occasional trips out on the minibus e.g. to the pantomime at the local theatre.
My gran has been in the home since December 2022, I have had no issues, the staff are friendly and great with my gran, they interact with me and keep me updated on everything, extremely happy, the events lady is full of cheer and amazing at her job and also a special mention to another staff member who video calls me regularly.
I have had two relatives at Balnacarron Care Home over the last four-plus years and I have always been impressed with the level of care given and the level of commitment and care from the staff has been second to none.
The carers were magnificent. Respectful, friendly and fun. My mum felt loved and was very happy in Balnacarron Care Home. Perhaps personal hygiene, really mainly fingernails and sometimes clothes and cleaning could be a bit better. Entertainment and animation was fantastic and makes a huge positive difference to well-being.
Thank you very much for taking the time to leave a review regarding your late Mothers's stay at Balnacarron Care Home, we are delighted that you found many aspects of her care to be of a high standard and I am very sorry that you felt there was an area we could improve upon. We will discuss your...
Every member of staff is welcoming and thoughtful and it makes such a difference to everyone around them.
They are first class at keeping in touch with anything concerning my aunt and sending newsletters so we can see what activities they have been doing.
It's a lovely place to visit and my aunt seems content and settled.
Lastly, I should add that it is extremely clean and always smells fresh.
Mum is very happy and comfortable in Balnacarron. Her strength, confidence and happiness has returned since living there. All the staff are very attentive and caring, the food is very good and her room is large, quiet and comfortable with a lovely view of the garden. I am very confident that she will be well cared for now and in the future. It is nice to see her happy and healthy and this is thanks to the care and dedication of all the staff there, from the home manager to the carers, kitchen staff and cleaners, an excellent team. Thank you.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 04 March 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 23 Dec 2025
On Friday 19th December 2025, Wendy Chamberlain, MP for North East Fife, visited HC-One Scotland’s Balnacarron Care Home in St Andrews, Fife to recognise the home’s commitment to exceptional care...
- 13 Oct 2025
Residents and colleagues at HC-One Scotland’s Balnacarron Care Home, in St Andrews, Fife, were delighted to welcome two special visitors on Monday 6th October, when Wendy Chamberlain, MP for North...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Balnacarron Care Home.
Accreditations
There are no accreditations posted yet for Balnacarron Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Balnacarron Care Home
What types of Care is Balnacarron Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Balnacarron Care Home have?
There are 33 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Balnacarron Care Home?
Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Balnacarron Care Home to the centre of St Andrews?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Balnacarron Care Home to verify any information. View our terms and conditions. Balnacarron Care Home has an Enhanced Service -more info.