Balnacarron is a happy home and is on the side of residents and familiesL G(Son of Resident/Service User)
Balnacarron is a happy home and is on the side of residents and familiesL G(Son of Resident/Service User)
At Balnacarron Care Home, located in the beautiful town of St Andrews, the team provide personalised residential and residential dementia care to older people.
Balnacarron boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable experience for every resident and visitor to the home....
At Balnacarron Care Home, located in the beautiful town of St Andrews, the team provide personalised residential and residential dementia care to older people.
Balnacarron boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable experience for every resident and visitor to the home.
Meanwhile, the professional care team at Balnacarron take the time to learn about each resident’s individual hobbies and interests, supporting them to lead an active and fulfilling life. In addition to the range of activities available, residents are encouraged to take an active role in the St Andrews community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
With a focus on kind and sensitive care, each member of the team at Balnacarron Care Home is on hand to offer all the support that residents need. From settling in to finding their feet, they apply their experience and compassion to ensure the home is a genuinely happy place to live for each and every person.
The price(s) shown are provided by the care home. Contact Balnacarron Care Home for full pricing details and T&Cs.
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Balnacarron Care Home has a Review Score of 9.8 (9.751) out of 10, based on 12 reviews in the last 2 years.
Over all time Balnacarron Care Home has 58 reviews.
A levelled garden would make an enormous difference to the quality of residents' lives, including my brother-in-law. They could enjoy the fresh air and a lovely outside space. Research does make it very clear that being in the air, sunshine and nature are...
A levelled garden would make an enormous difference to the quality of residents' lives, including my brother-in-law. They could enjoy the fresh air and a lovely outside space. Research does make it very clear that being in the air, sunshine and nature are all valuable with particular references to dementia.
Thank you very much for your lovely feedback about Balnacarron. It is very unfortunate that our outside space is on a slope and there is very little we can do to make this accessible to our residents. I would like to reassure you that we take every opportunity to encourage and support our residents to spend time outside in the sunshine and will often visit the local parks and beaches.
Safe environment for patients with heart and dementia problems. Kindly staff, always making one feel they have all the time in the world for you even though they are very busy. Good, regular meals.
Safe environment for patients with heart and dementia problems. Kindly staff, always making one feel they have all the time in the world for you even though they are very busy. Good, regular meals.
Have been very obliging at catering requests.
Have been very obliging at catering requests.
My Mum has been a resident of Balnacarron since August 2020 - she was admitted during lockdown and the first year of her residence was tough with limited visiting and additional pressures on the staff and residents. The overall service then was very good, but not excellent, and the home faced...
Balnacarron is a happy home and is on the side of residents and families when dealing with the enhanced bureaucracy that has resulted from the pandemic.
My mother has been a resident for five months. I have found all the staff to be caring and supportive to mum and to me as her health has deteriorated.
My mother has been a resident for five months. I have found all the staff to be caring and supportive to mum and to me as her health has deteriorated.
The way you are made to feel is so welcoming and friendly. The care they get is outstanding and always spotlessly clean.
The way you are made to feel is so welcoming and friendly. The care they get is outstanding and always spotlessly clean.
Difficult to review as I have not been inside since March. However, my father seems very well cared for and the staff understands his needs. Any concern has been passed on to me and the doctor has been called for with any health concerns. I feel the home has been very proactive in keeping COVID at...
Difficult to review as I have not been inside since March. However, my father seems very well cared for and the staff understands his needs. Any concern has been passed on to me and the doctor has been called for with any health concerns. I feel the home has been very proactive in keeping COVID at bay and am very appreciative of that. Unfortunately, the entertainment officer has been absent since the start of lockdown, but there is now a new one and things are happening again.
I have appreciated being able to visit indoors as my wife did not cope with being outside in the garden....
I have appreciated being able to visit indoors as my wife did not cope with being outside in the garden. Staff were very caring and considerate.
My mu has just been in Balnacarron for three weeks and is now at the end of life stage. The management and all staff are excellent. Nothing is too much bother, in attendance at all times making Mum as comfortable as possible.
My mu has just been in Balnacarron for three weeks and is now at the end of life stage. The management and all staff are excellent. Nothing is too much bother, in attendance at all times making Mum as comfortable as possible.
This is very comfortable. Very friendly. Nice staff.
This is very comfortable. Very friendly. Nice staff.
My mother has been in Balnacarron Care Home for around six weeks and I think she is settling in well. This is due to the friendly and efficient staff and management team who work there. The very pleasant surroundings and the lovely, cheery atmosphere. My mother is enjoying the nutritious meals,...
My mother has been in Balnacarron Care Home for around six weeks and I think she is settling in well. This is due to the friendly and efficient staff and management team who work there. The very pleasant surroundings and the lovely, cheery atmosphere. My mother is enjoying the nutritious meals, excellent care and attention and she has a comfortable room, kept bright and clean. She is enjoying the games entertainment especially the music. Well done and thank you to all Balnacarron staff and management!
My Father in Law stayed in the Balnacarron for almost 2 1/2 years. He settled in immediately thanks to the homely and welcoming atmosphere provided by all of the staff. He had a quirky sense of humour and was always ready with a response to the banter with the staff. When his health deteriorated,...
My Father in Law stayed in the Balnacarron for almost 2 1/2 years. He settled in immediately thanks to the homely and welcoming atmosphere provided by all of the staff. He had a quirky sense of humour and was always ready with a response to the banter with the staff. When his health deteriorated, and it became clear that he would not recover, staff could not have done more to support both him and us, his family. The Balnacarron became part of his family too and he was cared for with fondness. Humour and a lot of heart, going above and beyond for his comfort. They are a truly wonderful and committed team and it was a privilege to have them care for my Father in Law to his final breath. Wonderful people. Forever grateful!
All staff very friendly so Mum is well looked after and we have no worries.
All staff very friendly so Mum is well looked after and we have no worries.
Lovely people, very helpful, lots of care.
Lovely people, very helpful, lots of care.
Wonderful place, very nice staff, would definitely recommend.
Wonderful place, very nice staff, would definitely recommend.
Everyone is very helpful.
Everyone is very helpful.
I can only describe my experience in relation to my cousin.
He seems settled and reasonably happy and cared for.
The home looks clean and well maintained.
I can only describe my experience in relation to my cousin.
He seems settled and reasonably happy and cared for.
The home looks clean and well maintained.
Excellent attention, staff, facilities and care.
Excellent attention, staff, facilities and care.
My friend spent nearly a year in this home and was looked after exceptionally well. The staff treated him with great respect and dignity.
My friend spent nearly a year in this home and was looked after exceptionally well. The staff treated him with great respect and dignity.
Can't find fault with staff or facilities, everything is satisfactory. I wouldn't think twice about recommending it to anyone else. Good management and team.
Can't find fault with staff or facilities, everything is satisfactory. I wouldn't think twice about recommending it to anyone else. Good management and team.
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On Friday 19th December 2025, Wendy Chamberlain, MP for North East Fife, visited HC-One Scotland’s Balnacarron Care Home in St Andrews, Fife to recognise the home’s commitment to exceptional care...
Residents and colleagues at HC-One Scotland’s Balnacarron Care Home, in St Andrews, Fife, were delighted to welcome two special visitors on Monday 6th October, when Wendy Chamberlain, MP for North...
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
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