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Care Provided by Mull Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly room fees start from £1428, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Mull Hall Care Home for full pricing details and T&Cs.
Contact Mull Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Lorna McDonald (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (12)
Mull Hall Care Home Reviews (77)
Mull Hall Care Home has a Review Score of 10 (9.953) out of 10, based on 20 reviews in the last 2 years.
Over all time Mull Hall Care Home has 77 reviews.
I've been going to Mull Hall for over 2 years now and I can emphasise my gratitude to the staff and management, for the kindness and warmth shown to my wife and myself. Mull Hall is a care home I would recommend to anyone, everyone is made to feel welcome and the staff make you feel at home.
Thank you for your wonderful review of Mull Hall, the team certainly is fantastic and is passionate about making loved ones feel just as much at home too.
This care was also extended to all of my family and this totally left us in awe of the carers who are more like angels. Thank you.
We are sorry for your loss and thank you for leaving such a heartfelt review, especially at such a difficult time. Our team at Mull Hall will be touched and extremely proud to read your comments about the care they provide.
Staff are brilliant. They take really good care of everyone. I was going to ask them if the visiting minister could visit Mum in her room. It was all arranged before I even asked as they had picked up on Mum saying she wished she had gone to church. Mum is not able to be up and about now but they make time to see her and chat and meet her needs.
Thank you for your review, the team at Mull Hall will be delighted to read your comments about the person-centred care they provide.
Mum is a long-term resident at Mull Hall and has had exceptional care the whole time she has been there. Mum has dementia which has steadily deteriorated over time but her care has always been excellent and completely appropriate for the stage of her illness. The staff are wonderful and we are very very thankful for the care they give to our mum.
Thank you for taking the time to leave such a wonderful review, the team at Mull Hall will be especially delighted to read your comments about the exceptional care they provide.
For relatives, they have a bimonthly meeting which you can attend in person or remotely which is helpful. A digital group for peer support. They are always keen to hear any suggestions for improving or developing the service they provide.
I would certainly recommend Mull Hall, in fact, if I find myself, as well I may, in need of going into a care home, I pray that it will be Mull Hall.
Mull Hall has a lovely homely friendly atmosphere and is very welcoming, beautifully clean and has a happy atmosphere. Staff are helpful and residence are well looked after with activities, lovely nutritious food and outings.
The staff are all very pleasant and work hard. Mull Hall is always a happy welcoming place.
Well done to you all.
Mull Hall is a welcoming place with happy friendly staff. Any problems or concerns you have, they try their best to sort. They are always open to suggestions to help make it better. The management is nice and relaxed so you don’t feel intimidated to say something.
I cannot fault the staff at Mull Hall. They have gone above and beyond to help my mum settle into the home and are always very welcoming. It has been a very hard time adjusting to her loss of independence but the staff have made it so easy.
I cannot thank Mull Hall Care Home staff enough for caring for my mother in the last year. Activities and outings are excellent. Mother's Day was wonderful with the pampering we got even my husband got a facial! It puts my mind at ease to see she is well cared for by all the staff who are all so positive and cheerful.
We were allowed to replace the room contents with her own furniture. In fact, they even sent their van to pick it up. This made an enormous difference, making the room feel more like home. I soon found out that this degree of kindness and consideration is standard at Mull Hall. It's displayed by all of the team every day. The more I see, the more impressed I am. The care is first class, the home is well-organised and there's always some activity on offer. Everybody is so kind and caring. The experience so far has been truly excellent. Well done and thanks to all.
The staff are brilliant and have done a lot to help her settle in. Nothing is too much trouble. Visitors are welcomed as friends and we love this because it makes us feel part of the happy gang. Our friend looks happier than I have seen her for months. She is accepted for herself and hopefully will become more mobile as she settles into Mull Hall's happy atmosphere.
Home always spotless.
Food always great.
Activities varied keeping residents occupied.
Had an absolutely amazing afternoon with mum on Saturday. Staff in Mull Hall Care Home set up a pamper room for a Mother's Day experience. Nails, facials, pedicures, massage - what more could you ask for? Well, there was also prosecco (non-alcoholic if preferred) nibbles, bite-size bakes and chocs. Best of all was the chat and banter! To top it all - mum was asked to choose a bunch of flowers to give to me. This made her so happy as she has always been a giver. Well done Mull Hall for all your efforts and giving me and mum another fantastic experience together
My mother-in-law spent the last 14 months in Mull Hall Care Home. During her time there, the staff were absolutely brilliant in the care she received. We can't commend them highly enough. We also felt we were part of the Mull Hall family. Nothing was any bother to the staff no matter what it was she required. Sadly she passed away recently and the care she received in her final days was unbelievable. The staff could not do enough for us as a family during that difficult time. I will carry the love she received from them all with me always. The manager and her team are one in a million. It takes special people to make a special place and Mull Hall is one of those special places. Thank you.
We found that all the staff were very helpful and have genuine care for the residents. Our friend, who has been there since August 2020, has nothing but very high praise for all the staff and everyone who are involved with the home.
My mam moved into Mull Hall in October this year. From the day she moved in, she has been treated with the utmost respect and care. My mam has been unwell a couple of times, and each time I have been kept informed as to what was wrong and then phoned me to let me know when the doctor had been. I'm so glad I followed my instincts and put her on the waiting list at Mull Hall; all the staff are so caring and kind and are constantly on the go. My mam is so happy and content there, and we, as a family, are more than happy with all the care and attention she receives couldn't ask for anything more.
Some of the staff are friendly and caring towards my grandmother. Although I have received different stories. The home is always clean and tidy and she is looked after well depending on who is on shift.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Jul 2025
During the whistlestop tour at Mull Hall Care Home in Invergordon, residents headed (virtually!) to Zimbabwe, where they played the steel drums and other instruments. Staff members treated them to...
There are no upcoming events for Mull Hall Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Mull Hall Care Home.
Meet the Team (3)

My name is Lorna McDonald, and I am proud to be the manager at Sanctuary Care’s Mull Hall Care Home.
I became Home Manager at Mull Hall in 2017, having joined the team as Deputy Manager in 2013. Before my roles at Mull Hall, I worked as a trained nurse focusing mainly on care for older adults for 13 years, having qualified in 2008.
My role at Mull Hall is very rewarding. I enjoy supporting my team and encouraging them to develop and providing quality care to ensure our residents live enriched and fulfilling lives.

James is such an inspiration to everyone at Mull Hall, he was nominated for The Care Champion Award at the National Care Awards 2022. Travelling to London for the finals, he was over the moon when they called his name as the winner!
Described as a "hero" who enriches the lives of everyone around him, James was nominated for the way he goes above and beyond each and every day to do amazing things for the residents, their loved ones and his colleagues.

Sophie was the proud winner of the Care Newcomer Award in the National Care Awards 2021!
Sophie joined Mull Hall as a care assistant in 2020 and from the moment she arrived she devoted her life to the home, getting to know her residents as if they were members of her own family so that she can provide truly enriching person-centred care.
Described as an "angel" and an "inspiration", Sophie was nominated for the way she gives absolutely everything to make sure her residents are happy and fulfilled each and every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mull Hall Care Home to verify any information. View our terms and conditions. Mull Hall Care Home has an Enhanced Service -more info.