Mull Hall Care Home

I've been going to Mull Hall for over 2 years now and I can emphasise my gratitude to the staff and management, for the kindness and warmth shown to my wife and myself. Mull Hall is a care home I would recommend to anyone, everyone is made to feel welcome and the staff make you feel at home.

This care was also extended to all of my family and this totally left us in awe of the carers who are more like angels. Thank you.

Staff are brilliant. They take really good care of everyone. I was going to ask them if the visiting minister could visit Mum in her room. It was all arranged before I even asked as they had picked up on Mum saying she wished she had gone to church. Mum is not able to be up and about now but they make time to see her and chat and meet her needs.

Mum is a long-term resident at Mull Hall and has had exceptional care the whole time she has been there. Mum has dementia which has steadily deteriorated over time but her care has always been excellent and completely appropriate for the stage of her illness. The staff are wonderful and we are very very thankful for the care they give to our mum.

For relatives, they have a bimonthly meeting which you can attend in person or remotely which is helpful. A digital group for peer support. They are always keen to hear any suggestions for improving or developing the service they provide.

I would certainly recommend Mull Hall, in fact, if I find myself, as well I may, in need of going into a care home, I pray that it will be Mull Hall.

Mull Hall has a lovely homely friendly atmosphere and is very welcoming, beautifully clean and has a happy atmosphere. Staff are helpful and residence are well looked after with activities, lovely nutritious food and outings.

The staff are all very pleasant and work hard. Mull Hall is always a happy welcoming place.

Well done to you all.

Mull Hall is a welcoming place with happy friendly staff. Any problems or concerns you have, they try their best to sort. They are always open to suggestions to help make it better. The management is nice and relaxed so you don’t feel intimidated to say something.

I cannot fault the staff at Mull Hall. They have gone above and beyond to help my mum settle into the home and are always very welcoming. It has been a very hard time adjusting to her loss of independence but the staff have made it so easy.

I cannot thank Mull Hall Care Home staff enough for caring for my mother in the last year. Activities and outings are excellent. Mother's Day was wonderful with the pampering we got even my husband got a facial! It puts my mind at ease to see she is well cared for by all the staff who are all so positive and cheerful.

We were allowed to replace the room contents with her own furniture. In fact, they even sent their van to pick it up. This made an enormous difference, making the room feel more like home. I soon found out that this degree of kindness and consideration is standard at Mull Hall. It's displayed by all of the team every day. The more I see, the more impressed I am. The care is first class, the home is well-organised and there's always some activity on offer. Everybody is so kind and caring. The experience so far has been truly excellent. Well done and thanks to all.

The staff are brilliant and have done a lot to help her settle in. Nothing is too much trouble. Visitors are welcomed as friends and we love this because it makes us feel part of the happy gang. Our friend looks happier than I have seen her for months. She is accepted for herself and hopefully will become more mobile as she settles into Mull Hall's happy atmosphere.

Activities varied keeping residents occupied.

Had an absolutely amazing afternoon with mum on Saturday. Staff in Mull Hall Care Home set up a pamper room for a Mother's Day experience. Nails, facials, pedicures, massage - what more could you ask for? Well, there was also prosecco (non-alcoholic if preferred) nibbles, bite-size bakes and chocs. Best of all was the chat and banter! To top it all - mum was asked to choose a bunch of flowers to give to me. This made her so happy as she has always been a giver. Well done Mull Hall for all your efforts and giving me and mum another fantastic experience together

My mother-in-law spent the last 14 months in Mull Hall Care Home. During her time there, the staff were absolutely brilliant in the care she received. We can't commend them highly enough. We also felt we were part of the Mull Hall family. Nothing was any bother to the staff no matter what it was she required. Sadly she passed away recently and the care she received in her final days was unbelievable. The staff could not do enough for us as a family during that difficult time. I will carry the love she received from them all with me always. The manager and her team are one in a million. It takes special people to make a special place and Mull Hall is one of those special places. Thank you.

We found that all the staff were very helpful and have genuine care for the residents. Our friend, who has been there since August 2020, has nothing but very high praise for all the staff and everyone who are involved with the home.

My mam moved into Mull Hall in October this year. From the day she moved in, she has been treated with the utmost respect and care. My mam has been unwell a couple of times, and each time I have been kept informed as to what was wrong and then phoned me to let me know when the doctor had been. I'm so glad I followed my instincts and put her on the waiting list at Mull Hall; all the staff are so caring and kind and are constantly on the go. My mam is so happy and content there, and we, as a family, are more than happy with all the care and attention she receives couldn't ask for anything more.

Some of the staff are friendly and caring towards my grandmother. Although I have received different stories. The home is always clean and tidy and she is looked after well depending on who is on shift.