






Mull Hall has had an impressive refurbishment with some wonderful spaces for the residents to enjoy. As well as the lounges, there is a new conservatory which is a wonderful space to relax with loved ones, who are welcome at any time. In the dining room, residents enjoy delicious, home-cooked meals from a menu which is very much tailored to the home, from roast dinners with all the trimmings to...
Care Provided by Mull Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly room fees start from £1428, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Mull Hall Care Home for full pricing details and T&Cs.
Contact Mull Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Lorna McDonald (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (12)
Mull Hall Care Home Reviews (77)
Mull Hall Care Home has a Review Score of 10 (9.953) out of 10, based on 20 reviews in the last 2 years.
Over all time Mull Hall Care Home has 77 reviews.
Due to a decline in health, the wife and I placed my father-in-law at Mull Hall Care Home. The staff were always helpful and nice to my father-in-law even when he was a bit of a handful. The staff regularly kept in contact with the wife and I to let us know what was happening. On my father-in-law's passing, the staff were very understanding and supportive towards our family during those hard times.
My mother has been a resident at Mull Hall for about 6 years. She has been treated with dignity and kindness. I am kept informed about her health issues and needs and I know she is being well looked after. She has dementia but always seems settled and comfortable when we visit. The environment is clean and welcoming and the staff are friendly and approachable.
My mother-in-law has been very well cared for and the staff always keep us informed about health issues or in this last year Covid restrictions. The home is clean and even in these difficult times, activities have been restarted. Fantastic staff, always helpful.
My mum has recently become a resident at Mull Hall and the staff have all been amazing and supportive in helping with the transition for Mum and her family. Questions are always answered and staff keep in touch if they have updates or questions. Many thanks to all the staff.
Any challenges that have been faced have been handled professionally, swiftly and with compassion. Despite the Covid restrictions, Mull Hall has done everything possible to maintain contact and support.
On arrival I was tested for COVID before being allowed to visit with Mum. All staff were welcoming and parameters for the visit were clearly stated. I was afforded an outside visit with hospitality which Mum and I enjoyed immensely.
Overall, I was reassured that Mum was being very well cared for within the 'Family Mull Hall' and that her needs are being appropriately met.
Sincere thanks to all.
From keeping in touch when things were extremely challenging and emotionally challenging for them all to caring for Nana while she was unwell.
We would like to thank each and every staff member for taking such great care of Nana and hope to see you all very soon.
We can’t thank the staff enough for the care they gave my grandma when we couldn’t during lockdown.
Best wishes, Fae
The administrator in Mull Hall and the sanctuary finance department have been a great help and have kept me up to date as his stay progresses.
Would highly recommended.
Thank you for such kind words about our care team and the central services - it is really appreciated! Best wishes, Fae
My mum moved into Mull Hall in November 2018. During this time she’s been well looked after and the staff are always there to help. Mull Hall provides a cosy environment which I think made my mum settle in that bit quicker. The staff work hard to make sure that all the residents are entertained and taken care of. I’ve been very impressed with how the staff have adapted to a difficult situation whilst trying to help the residents during the Coronavirus pandemic. From my own point of view I’ve always felt that whenever I visit, I’ve always been made to feel welcome. It’s always a pleasure to go through to Mull Hall and visit my mum and speak to the other residents and staff. She couldn’t be looked after any better and that’s all that I can ask for.
Thank you for such kind words about our home and team - it really is appreciated, now more than ever. Best wishes.
The home itself is kept clean and well maintained.
Mum is now 100 and bedridden but this is not a problem with the home, the slightest ailment and a doctor is called, so yes, I'm very pleased with her care.
Thank you for taking the time to review our home - your kind words are so appreciated by our team. Best wishes.
Staff are polite, friendly and well educated on all aspects of care for their residents.
Since COVID has arrived in all of our lives, they have done everything possible to keep their residents safe and comfortable. Also allowing garden and window visits, which has helped both residents and their relatives.
Residents are encouraged to join in all activities which take place most afternoons - before COVID relatives were also encouraged to visit and enjoy the entertainment.
My mother sadly is at the end of her life, I cannot praise highly enough all staff members for their care and compassion for my mother, but also for me.
This is my way of thanking the incredible staff of Mull Hall.
Thank you for such a wonderful and thorough review. Your feedback is truly invaluable to our team, the care we provide and our new potential residents. We really appreciate it. Best wishes, Fae
My sister has been in Mull Hall since March of this year and has settled into the daily life extremely well, indeed has made many friends. The staff are very attentive and look after my sister extremely well. Many thanks to all the staff.
Thank you for such kind words, it's wonderful to hear your sister has settled in so well with us. Best wishes, Fae
My mother has been in Mull Hall since September 2019. She will be 99 next March, and I can say without reservation that she is so content with life there, that my wife and I have no worries whatsoever regarding her care and wellbeing. We were concerned that she would find things difficult after living in the same house for nearly 60 years but the concerns were unfounded. The fact that she still has all her "marbles" is a great help in her settling so well.
Thank you for such a wonderful review! It's so lovely to hear how content your mother is with us at Mull Hall, and I'm sure the team can't wait to celebrate her birthday with her. Best wishes, Fae.
Great team at Mull Hall, who make sure my mum is well cared for. I always feel welcome when I visit or phone. The staff are supportive and friendly. The home is extremely clean. Loads of activities and celebrations take place with an excellent choice of meals. My mum often says how glad she is to be staying there. I am particularly impressed and thankful for the quick action taken by the staff if Mum needs any medical intervention. They keep me informed about her care or any problems that arise. A very big thank you for all that you do.
Thank you for such kind words about our home and team - it's lovely to hear mum enjoys being with us at Mull Hall. The team will be thrilled. Best wishes, Fae.
Mull Hall became my Mother's home last October. Due to the sympathetic and caring staff, across all areas of this amazing place, the transition was made so incredibly easy for her and for us as a family. Even during current challenging times, every effort has been put into helping us keep in contact with Mam. We can't really praise Mull Hall enough. It is truly a happy place where residents are treated with quite exceptional care and respect.
Thank you so much for taking to review our home and for your such kind words; our team really do appreciate it. Best wishes, Fae
The staff are lovely, the activities coordinator is a breath of fresh air. She is wonderful with the residents and nothing is too much trouble. Probably the nicest residential home I've ever been in.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Jul 2025
During the whistlestop tour at Mull Hall Care Home in Invergordon, residents headed (virtually!) to Zimbabwe, where they played the steel drums and other instruments. Staff members treated them to...
There are no upcoming events for Mull Hall Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Mull Hall Care Home.
Meet the Team (3)

My name is Lorna McDonald, and I am proud to be the manager at Sanctuary Care’s Mull Hall Care Home.
I became Home Manager at Mull Hall in 2017, having joined the team as Deputy Manager in 2013. Before my roles at Mull Hall, I worked as a trained nurse focusing mainly on care for older adults for 13 years, having qualified in 2008.
My role at Mull Hall is very rewarding. I enjoy supporting my team and encouraging them to develop and providing quality care to ensure our residents live enriched and fulfilling lives.

James is such an inspiration to everyone at Mull Hall, he was nominated for The Care Champion Award at the National Care Awards 2022. Travelling to London for the finals, he was over the moon when they called his name as the winner!
Described as a "hero" who enriches the lives of everyone around him, James was nominated for the way he goes above and beyond each and every day to do amazing things for the residents, their loved ones and his colleagues.

Sophie was the proud winner of the Care Newcomer Award in the National Care Awards 2021!
Sophie joined Mull Hall as a care assistant in 2020 and from the moment she arrived she devoted her life to the home, getting to know her residents as if they were members of her own family so that she can provide truly enriching person-centred care.
Described as an "angel" and an "inspiration", Sophie was nominated for the way she gives absolutely everything to make sure her residents are happy and fulfilled each and every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mull Hall Care Home to verify any information. View our terms and conditions. Mull Hall Care Home has an Enhanced Service -more info.