Mull Hall Care Home

Due to a decline in health, the wife and I placed my father-in-law at Mull Hall Care Home. The staff were always helpful and nice to my father-in-law even when he was a bit of a handful. The staff regularly kept in contact with the wife and I to let us know what was happening. On my father-in-law's passing, the staff were very understanding and supportive towards our family during those hard times.

My mother has been a resident at Mull Hall for about 6 years. She has been treated with dignity and kindness. I am kept informed about her health issues and needs and I know she is being well looked after. She has dementia but always seems settled and comfortable when we visit. The environment is clean and welcoming and the staff are friendly and approachable.

My mother-in-law has been very well cared for and the staff always keep us informed about health issues or in this last year Covid restrictions. The home is clean and even in these difficult times, activities have been restarted. Fantastic staff, always helpful.

My mum has recently become a resident at Mull Hall and the staff have all been amazing and supportive in helping with the transition for Mum and her family. Questions are always answered and staff keep in touch if they have updates or questions. Many thanks to all the staff.

Any challenges that have been faced have been handled professionally, swiftly and with compassion. Despite the Covid restrictions, Mull Hall has done everything possible to maintain contact and support.

Sincere thanks to all.

We would like to thank each and every staff member for taking such great care of Nana and hope to see you all very soon.

We can’t thank the staff enough for the care they gave my grandma when we couldn’t during lockdown.

Would highly recommended.

My mum moved into Mull Hall in November 2018. During this time she’s been well looked after and the staff are always there to help. Mull Hall provides a cosy environment which I think made my mum settle in that bit quicker. The staff work hard to make sure that all the residents are entertained and taken care of. I’ve been very impressed with how the staff have adapted to a difficult situation whilst trying to help the residents during the Coronavirus pandemic. From my own point of view I’ve always felt that whenever I visit, I’ve always been made to feel welcome. It’s always a pleasure to go through to Mull Hall and visit my mum and speak to the other residents and staff. She couldn’t be looked after any better and that’s all that I can ask for.

Mum is now 100 and bedridden but this is not a problem with the home, the slightest ailment and a doctor is called, so yes, I'm very pleased with her care.

This is my way of thanking the incredible staff of Mull Hall.

My sister has been in Mull Hall since March of this year and has settled into the daily life extremely well, indeed has made many friends. The staff are very attentive and look after my sister extremely well. Many thanks to all the staff.

My mother has been in Mull Hall since September 2019. She will be 99 next March, and I can say without reservation that she is so content with life there, that my wife and I have no worries whatsoever regarding her care and wellbeing. We were concerned that she would find things difficult after living in the same house for nearly 60 years but the concerns were unfounded. The fact that she still has all her "marbles" is a great help in her settling so well.

Great team at Mull Hall, who make sure my mum is well cared for. I always feel welcome when I visit or phone. The staff are supportive and friendly. The home is extremely clean. Loads of activities and celebrations take place with an excellent choice of meals. My mum often says how glad she is to be staying there. I am particularly impressed and thankful for the quick action taken by the staff if Mum needs any medical intervention. They keep me informed about her care or any problems that arise. A very big thank you for all that you do.

Mull Hall became my Mother's home last October. Due to the sympathetic and caring staff, across all areas of this amazing place, the transition was made so incredibly easy for her and for us as a family. Even during current challenging times, every effort has been put into helping us keep in contact with Mam. We can't really praise Mull Hall enough. It is truly a happy place where residents are treated with quite exceptional care and respect.

The staff are lovely, the activities coordinator is a breath of fresh air. She is wonderful with the residents and nothing is too much trouble. Probably the nicest residential home I've ever been in.