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Care Provided by Mull Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly room fees start from £1428, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Mull Hall Care Home for full pricing details and T&Cs.
Contact Mull Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Lorna McDonald (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (12)
Mull Hall Care Home Reviews (77)
Mull Hall Care Home has a Review Score of 10 (9.953) out of 10, based on 20 reviews in the last 2 years.
Over all time Mull Hall Care Home has 77 reviews.
Mother-in-law has settled in and loves her surroundings. All staff are very caring and attentive to her/her family's needs with nothing a problem. Very bright welcoming atmosphere. Food choices and quality are excellent. Plenty of outdoor/indoor activities that cater for both men/women.
I have found all staff at Mull Hall extremely caring, helpful and friendly at all times, even to little Bertie the dog who visits with me. Everything there is always clean, tidy, and nice, I have never had any complaints about anything.
My husband is receiving the greatest care and is treated with the warmest love and respect.
My brother has been a resident of Mull Hall a few years now. I visit him every week and I am very impressed with the way my brother is being treated. He’s always saying how well they look after him. He needs a lot of help and nothing is too much trouble to make his life comfortable as possible.
I cannot praise the entire staff at Mull Hall Care Home enough. My husband has been a resident there for eighteen months and has been treated with loving care during this time. The staff are so welcoming and friendly to all our family and arrange outings and entertainment for the residents. I am so grateful for the care my husband has received.
I was delighted a place was quickly found for him at Mull Hall which had been highly recommended by friends and his local daily carers.
He and I quickly became members of a new family despite the restrictions of lock-down throughout the protracted Covid emergency.
All the staff at Mull Hall, both caring and management, care deeply about the well-being of residents and their families and friends who visit. They are always cheerful, positive and have a sunny "can-do" attitude. Nothing is too much trouble. The activities and trips out in the mini-bus are well-planned and fun. It has been discovered that my husband can sing despite being unable to speak - he enjoys this tremendously.
I am also impressed by the standard of medical care which is built on a strong relationship with the local GP Practice.
Thank you to all!
Last night was wonderful as they took some of their residents to a local musical show, a great time was had by everyone.
They are always thinking of new things to do and are happy to try things that are suggested.
It is wonderful that they won a competition to design a new part of the garden. Residents and staff came up with a great plan and have lots of different areas that will be used by residents and relatives.
My mother is in good hands being looked after by all staff in Mull Hall. They are all dedicated to the residents that they care for.
As relatives, supporting your family member to make that transition to full-time care is both a daunting and anxious time. However, these thoughts are quickly dissolved when you can clearly see that Mull Hall teams' philosophy is always about putting the resident first. Right from the outset, it is evident that all the carers, domestic, laundry, catering, secretarial staff, not forgetting the maintenance team have an attitude that is positive, caring, courteous and happy. They have all made such a difference to Gran and to us as a family. For that, we are so grateful.
I currently reside at Mull Hall care home. I chose to come into long term care due to a deterioration in my health and I found it difficult to manage at home. It was one of the best decisions I made. The staff are so helpful and nothing ever seems to be a problem for them. There's a happy vibe in Mull Hall and the food is very good too I have even put weight on! I feel very happy here and feel I've settled in great.
Thank you for such a wonderful review for Mull Hall. It is so lovely to hear how well you've settled in with us and that you're enjoying our home-cooked meals too! We are so glad you're at home with us. Best wishes, Fae
I have been a resident at Mull Hall for the past 3 months whilst waiting on a new house in the community. I was nervous about coming in to stay, however, I feel so at home. The manager and staff are fantastic, it's more like a hotel and I feel I have made friends for life. I have, during my time, been helping out the maintenance and kitchen team which has given me a reason to get up every day and maintain my independence. I will be moving to my new house soon but I will be coming back to visit everyone regularly. I will always highly recommend Mull Hall Care Home.
Thank you for taking time to review Mull Hall and for your kind words! It is wonderful to hear how happy you have been with us at Mull Hall and how well you have settled in. We wish you all the very best of luck in your new home! Best wishes, Fae
My mum has been at Mull Hall for nearly 2 years now and in the whole time has been treated considerably with great care and dignity by all the staff and team members there. You can tell by her smile how much she enjoys everything that the staff put on to keep the residents happy in their home. In fact, given half a chance, I’d move in - she seems to be having more fun than I am! But joking aside when she needs extra care, when she’s been unwell and when she had Covid, the staff will go above and beyond anything you could possibly ask.
The staff at Mull Hall give their all to the care of its residents. I have two aunties who are resident and am forever impressed by the care they receive - from daily tasks to the staff hosting creative and engaging events. It's lovely to see the connection between staff and residents, which creates a real sense of home. The circumstances of the past almost two years have been a challenge like no other, but the manager and her team have excelled in a situation which no one could have imagined: keeping those in their care happy, content and comfortable.
Thank you so much for taking the time to review our home and for your such kind words. Our team really do pride themselves on the care they provide and it's wonderful to hear how happy you are. Best wishes, Fae
The manager and her team are fantastic, nothing is a bother to them and they look after my granny so well. I can’t thank them enough. Well done to the team.
Thank you so much for your kind words about our team at Mull Hall Care Home! It's so appreciated. Best wishes, Fae
I am very pleased and happy with the care and dignity provided by all Mull Hall staff in the care of my mother. The amenities are adequate and the recent upgrade of the kitchen most certainly gives a better food choice to the residents.
The staff have done an amazing job looking after my dad, he is enjoying his stay and is very happy which makes life a lot easier for me.
I would not hesitate in recommending Mull Hall as the staff are outstanding even in these incredibly difficult times.
Mum has been living at Mull Hall Care Home since the beginning of September 2021. Over a year later, our mother, who has dementia, has settled in well and seems to be content in her new environment. All of the staff are very kind, caring and attentive and it’s very reassuring for the family to know that our mum is in safe hands.
We cannot praise the staff enough. They certainly do go that extra mile to ensure the well-being of their residents and to give them the reassurance needed. In addition to the excellent care provided, the residents are encouraged to take part in a wide range of interesting, enjoyable and stimulating activities.
It gives us great peace of mind to know that Mum is getting the loving care and attention which she needs. The staff are truly wonderful.
You are doing a fantastic job in very challenging times, so, a big thank you to each and every single one of you at Mull Hall Care Home – you are simply the best!
I cannot speak highly enough of the staff at Mull Hall, always open to communication, willing to adapt and striving to do their absolute best in a difficult and often thankless job, top marks.
My mum has been a resident in Mull Hall for two years. She is very well cared for. The staff are wonderfully caring, patient, and understanding. They always have time for all the residents and for relatives. The home has been through a very difficult period with covid. The manager and her team have excelled themselves in keeping the residents and themselves going in very challenging circumstances. Well done to you all.
My mother is looked after to an excellent standard, and I feel that she couldn’t be looked after any better. When I visit I am always impressed with the caring attitude of the staff towards the elderly and their visitors, and the warmth and dignity that they show to everyone. I am always grateful for the information and updates that they provide about Mum, whether in person or over the telephone.
The home is always immaculately clean.
The staff's attention to my mother's changing needs cannot be commended highly enough.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Jul 2025
During the whistlestop tour at Mull Hall Care Home in Invergordon, residents headed (virtually!) to Zimbabwe, where they played the steel drums and other instruments. Staff members treated them to...
There are no upcoming events for Mull Hall Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Mull Hall Care Home.
Meet the Team (3)

My name is Lorna McDonald, and I am proud to be the manager at Sanctuary Care’s Mull Hall Care Home.
I became Home Manager at Mull Hall in 2017, having joined the team as Deputy Manager in 2013. Before my roles at Mull Hall, I worked as a trained nurse focusing mainly on care for older adults for 13 years, having qualified in 2008.
My role at Mull Hall is very rewarding. I enjoy supporting my team and encouraging them to develop and providing quality care to ensure our residents live enriched and fulfilling lives.

James is such an inspiration to everyone at Mull Hall, he was nominated for The Care Champion Award at the National Care Awards 2022. Travelling to London for the finals, he was over the moon when they called his name as the winner!
Described as a "hero" who enriches the lives of everyone around him, James was nominated for the way he goes above and beyond each and every day to do amazing things for the residents, their loved ones and his colleagues.

Sophie was the proud winner of the Care Newcomer Award in the National Care Awards 2021!
Sophie joined Mull Hall as a care assistant in 2020 and from the moment she arrived she devoted her life to the home, getting to know her residents as if they were members of her own family so that she can provide truly enriching person-centred care.
Described as an "angel" and an "inspiration", Sophie was nominated for the way she gives absolutely everything to make sure her residents are happy and fulfilled each and every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mull Hall Care Home to verify any information. View our terms and conditions. Mull Hall Care Home has an Enhanced Service -more info.