Kincaid House, Greenock, Inverclyde
Kincaid House, Greenock, Inverclyde
Kincaid House, Greenock, Inverclyde

Kincaid House is located within one of the finest locations in Inverclyde, with stunning views of the river Clyde and the mountains beyond.

The home was completed in January 2009 and the state-of-the-art residence exceeds all current care standards.

Accommodation comprises single-occupancy rooms, all with full en-suite showering facilities.

Although Kincaid House is a larger home, it is divided into three smaller units. All of these have an informal, warm and welcoming atmosphere. It even has a dedicated unit for people living with dementia.

Care packages are tailored to the individual to meet their own particular needs, and families are involved in decision making.

Group: Meallmore Ltd

Person in charge: Barbara Lawson (Manager)

Local Authority / Social Services: Inverclyde Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Head/Brain Injury • Hearing Impairment • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Private and Local Authority. Ages from 65 to 110.

Single Rooms: 90

Rooms with ensuite WC: 90

Weekly Charges Guide: Nursing Care Single £648 – £1019 (These prices are only a guideline, please contact Kincaid House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Situated in one of the finest locations in Inverclyde, Kincaid House enjoys stunning panoramic views of the river Clyde and the mountains beyond.

Kincaid House was completed in January 2009 and the home is state-of-the-art and exceeds all current care standards. The excellent accommodation on offer comprises single-occupancy rooms with full en-suite shower facilities. Although a larger home, Kincaid House is subdivided into three smaller units, each of which enjoys a homely and welcoming atmosphere. Kincaid House caters for frail elderly clients and also has a dedicated unit for people living with dementia. The Home won a Scottish Care Award for Dementia Service of the Year in 2014 and have developed their Dementia Strategy to support people at all stages of their journey to live a positive and meaningful life.

Latest Care Inspectorate* Report on Kincaid House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Kincaid House has a Review Score of 9.3 (9.307)

The Review Score of 9.3 (maximum of 10) for Kincaid House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Kincaid House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.863 for Kincaid House is calculated as follows: ( (83 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.444 Points relating to the number of positive Reviews for Kincaid House is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 8 Reviews ÷ 18 Target = 0.444

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kincaid House?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kincaid House

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My father has been in the care of Kincaid House for two years.

The dementia nursing expertise in Waverley is impressive and the overall environment promotes empathy, trust and excellent care. The care and support that dad receives there is very much person-centred, dad is treated with respect and dignity, his needs are very well understood.

As a family, we have really appreciated the progressive and inclusive attitude to care at Kincaid House. The staff help us to feel part of dad’s support team and their communication is excellent; from the regular relatives’ meetings to the day-to-day approachability and friendliness of all the staff, we are always made to feel welcome.

Thanks to all the team at Kincaid House.

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barbara Lawson, Home Manager at Kincaid House responded to this review on 13 Oct 2017:

Thank you for sharing your experiences and am glad you feel so welcome in the home. This is important to us.

My mother is currently a resident in Waverly Unit. As a family, we are very happy with the care and attention she receives. The atmosphere is warm and welcoming and it is heartening to see regular activities going on with residents regardless of their ability to engage. The unit affords space for residents to wander as they please (important for my mum who is very confused but likes to walk) and flexibility as to where they take their meals. We feel reassured that she is cared for and is safe. The staff keep us up to date with any problems and overall do a sterling job. Thank You!

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Barbara Lawson, Home Manager at Kincaid House responded to this review on 06 Oct 2017:

We are delighted with your review and thank you for taking the time to submit it. We will pass on your comments to our staff and we do agree that they do "a sterling job"!

I am extremely happy with the standards, care and attention which my mother has been receiving in Kincaid House for over a year now.

The building is relaxed, modern, bright and well maintained. The staff are pleasant, caring and attentive. Management is always on hand to answer questions or for me to impart information concerning my mother.

They have been proactive on occasion - actually noticing when intervention has been necessary and for that, I am extremely grateful. Regular reviews with our family always take place. I am absolutely satisfied that my mum's well-being and security is in excellent hands.

A huge thanks to all at Kincaid House, Greenock.

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Barbara Lawson, Home Manager at Kincaid House responded to this review on 06 Oct 2017:

Thank you for this review. It is great to hear your views and that you are so happy with the care being provided.

My mother spent the last 2 and a half years of her life in Kincaid House. During her time there she was treated with respect and dignity, even though her condition meant that she was unable to treat the staff in the same way. Kincaid House provided her with a loving, caring home and I cannot recommend the facility highly enough. Every member of staff was caring and friendly, from the housekeepers to the care staff to the admin staff to the management. Kincaid House has a very homely feel to it and activities are based within the building or on the decked area outside. There are lots of events where everyone gets to have a party and a sing-song. I have no hesitation in recommending Kincaid House. This care home is a shining example of what a care home really should be.

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barbara Lawson, Home Manager at Kincaid House responded to this review on 04 Oct 2017:

Thank you for this review. We are delighted that your experiences have been so positive and are glad you all felt involved in the on-going activities in the home and appreciated your participation in these events.

My mother has been a resident at Kincaid House since September 2015. I can honestly say that my mother loves the staff and her ‘wee room’ as she calls it. She is extremely comfortable and receives first class care. All of this care gives my family a great piece of mind to see mum as happy. The interaction with the staff and mum is fun to watch and listen to. They go out their way to keep mum and all residents as busy and as active as possible. Given that mum is fast approaching 97!

Kincaid House nursing home receives top marks from myself, my family, but most importantly, my mother.

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barbara Lawson, Home Manager at Kincaid House responded to this review on 04 Oct 2017:

We appreciate you taking the time to provide this review. Your Mum amazes me and continues to bring good fun and humour to our day!

My late mother has been a resident in Kincaid House since October 2012. She died in their loving care on 19th September this year on her 90th birthday.

The care she received over these years was excellent in every way. She was unsettled at first but quickly became comfortable and contented. She suffered from dementia and paranoia and the staff were always kind to her. Her room was always clean, warm and comfortable. An excellent care home!

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Barbara Lawson, Home Manager at Kincaid House responded to this review on 03 Oct 2017:

Thank you for your review, especially at this sad and difficult time. It was a pleasure to have your Mum at Kincaid House for all these years. She was great fun, loved company and had many a laugh with the staff over the years! She is missed by all!

My husband suffers from Alzheimer's and since moving to the home he appears a much happier person, mixing with other residents and physically stronger. He was on a Zimmer for several months at home, now he is getting about the corridors independently and appears steadier when walking. In this short time, I have seen a remarkable improvement.

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barbara Lawson, Home Manger at Kincaid House responded to this review on 03 Oct 2017:

Thank you for this excellent review. We are delighted that your husband is making great improvements since coming to Kincaid House and are enjoying having him here.
Please can I draw your attention to our Meal Time evaluation forms in our foyer so we can work at enhancing this aspect of our service.

I cannot rate the care provided to my mum highly enough. The staff were so sensitive, caring and responsive, whilst ensuring dignity was preserved at all times. But more than that, they cared about every member of the family, always taking time to make sure that everyone was alright. We may only have been here a short time, but they made the experience of reaching the end of the road as supported and easy at it is possible. I cannot thank them enough for caring the way they do.

How likely would you be to recommend Kincaid House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barbara Lawson, Home Manager at Kincaid House responded to this review on 03 Oct 2017:

It was a pleasure to be able to provide care for your mum over this time and we are reassured that your experiences were so positive. Providing care at this time is vitally important to us and we enjoyed spending with you all and getting to know her.

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Awards / Recognitions

November 2014

Job Vacancies

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Care Home Idol 2016

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