Kincaid House

Oakfield Terrace, Greenock PA15 2AH
Review Us
9.6 53 Reviews
  • Kincaid House, Greenock
Kincaid House is located within one of the finest locations in Inverclyde, with stunning views of the river Clyde and the mountains beyond.

The home was completed in January 2009 and the state-of-the-art residence exceeds all current care standards.

Accommodation comprises single-occupancy rooms, all with full en-suite showering facilities.

Although Kincaid House is a larger home, it is divided into three smaller units. All of these have an informal, warm and welcoming atmosphere. It even has a dedicated unit for people living with dementia.

Care packages are tailored to the individual to meet their own particular needs, and families are involved in decision making.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1563
  • Self-Funded Residential Dementia Care: from £1563
  • Self-Funded Nursing Care: from £1563
  • Self-Funded Nursing Dementia Care: from £1561
  • RESPITE Self-Funded Residential Care: from £1563
  • RESPITE Self-Funded Residential Dementia Care: from £1563
  • RESPITE Self-Funded Nursing Care: from £1563
  • RESPITE Self-Funded Nursing Dementia Care: from £1563

Please enquire for the latest pricing.

These prices are only a guideline, please contact Kincaid House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Anne Gardner (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Visiting

  • The home welcome visits from families and friends. The home welcomes visits from pets, such as dogs. All visitors need to sign in for Fire Safety.

Parking

  • Parking at the front of the building.

Kincaid House Reviews (53)

Total of 53, showing 1-20
9.6

Kincaid House has a Review Score of 9.6 (9.563) out of 10, based on 16 reviews in the last 2 years. Over all time Kincaid House has 53 reviews.

Overall Experience

  • 38
  • 15
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Date Published

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Review from Christine C (Wife of Resident) published on 11 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is well looked after. The staff are caring and professional. Yet, I have an issue with the regular swapping around of the staff. They get moved to other floors, when they do an excellent job on my husband's floor. It takes a lot of time to entrust someone new and for them to get to know the
resident's needs and what makes them comfortable. I do not see anything beneficial in this practice.

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Review from K E (Granddaughter of Resident) published on 7 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kincaid is a beautiful care home, very well-kept, and the staff are always very approachable and accommodating. They go above and beyond for residents as if they were part of their own family. They always have plenty of activities and outings to keep the residents busy and happy. My grandmother went
in after having a stroke, and we had no idea what the future held for her; however, the care and support she has received has made a life-changing difference, and our family is extremely thankful.

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you so much for your wonderful review. We're delighted to hear how much of a positive difference Kincaid House has made for your grandmother and your family following her stroke. It's lovely to know that you've found our home to be well-kept and welcoming, with staff who treat residents like family and go above and beyond to provide care, support and engaging activities. Your kind words mean so much to our whole team-thank you for your trust and appreciation.

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Review from Brenda V (Sister of Resident) published on 24 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found all staff at kincaid house greenock very pleasant and very professional also very approachable they always have time to listen if you have
questions you need answers to, the building is always very clean,and the officer in charge and 2nd in charge are really pleasant and very helpful
and definitely both of them run a comfortable home for all.

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you so much for your lovely review. We're delighted to hear that you've found our team at Kincaid House to be pleasant, professional and approachable, always taking the time to listen and support when needed. It's wonderful to know you feel the home is kept clean and comfortable and that our leadership team have created such a welcoming environment for all. Your kind words mean a great deal to us-thank you for your trust and support.

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Review from H R (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came into this home in January with increasing confusion and anxiety that meant he could no longer safely be cared for in his own house.
The whole team made him and us feel welcome and at home immediately. The home manages to be homely, relaxed and welcoming despite being a large home. It is a
vibrant community lots of varied activities.
The care, nursing, activities teams work hard and care very much! Dad so much happier living here. And we can relax and enjoy visiting him now.
The food is great and plentiful he's got his appetite back! The home is also fresh, clean and well maintained. The managers are very hands-on.
Our family do not hesitate to recomend Kincaid!

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you so much for sharing your experience and for your kind words. We're truly delighted to hear that your dad has settled in well to life at Kincaid. It means everything to us that he's feeling happier, more relaxed, and enjoying his days in a safe and vibrant environment. Knowing he's regained his appetite and that you can now simply enjoy your visits with peace of mind is exactly what we hope to achieve for every family. Your lovely comments about our care, nursing, activities teams and our managers will mean so much to everyone here. It's our team's dedication and warmth that help make Kincaid feel like home, even in a large setting. Thank you again for your trust, your recommendation, and for letting us be part of your dad's journey. We're so pleased to have your family as part of the Kincaid community.

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Review from A M (Daughter of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kincaid is a purpose built facility with excellent amenities for all residents. The rooms are very spacious with large en-suite bathrooms and residents can personalise to suit.
Nursing & Caring staff are very considerate towards the residents and I personally find them very supportive & approachable

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you for taking the time to share such kind feedback. We're so pleased to hear that you've been impressed with the facilities at Kincaid House. Creating a comfortable, welcoming environment that residents can truly make their own is so important to us, and it's great to know the spacious rooms and thoughtful design are appreciated. We're especially proud to hear your kind words about our nursing and care teams. Their compassion, support and approachable nature are what make Kincaid such a special place to live and work. Thank you again for your thoughtful review - it means a great deal to us and the whole team.

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Review from Sarah R (Daughter of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident at Kincaid House for two months now and has settled in really well.
The staff without exception are amazing. Management, Medical, Carers, Catering, Cleaning, Laundry and Hairdressing are all so professional, friendly and approachable, they certainly create a warm and caring
atmosphere for both the residents and their families. My Dad is cared for with genuine respect, dignity and affection from all staff members.
Facilities are second to none.
Excellent home cooked food.
Regular entertainment, activities and field trips.
Lovely well maintained gardens and grounds.
The rooms and all areas are scrupulously clean and comfortable.
I would certainly recommend Kincaid House to anyone in need of an amazing care home.

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you so much for your wonderful review and for sharing your experience. We're absolutely delighted to hear how well your dad has settled in at Kincaid House. Knowing he feels safe, respected and cared for with dignity and affection is exactly what we hope to provide for every resident - and your kind words mean so much to the whole team. It's fantastic to hear you've had such a positive experience with every part of our service - from our care and medical teams to catering, laundry, and beyond. Creating a warm, welcoming and genuinely caring atmosphere is at the heart of what we do, and it's lovely to know that it's being felt by both residents and their families. Thank you for your recommendation - and for your trust. It's truly a privilege to care for your dad and be part of his journey.

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Review from G O (Daughter of Resident) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Kincaid House for the past year. The care she received from staff was outstanding. They were kind, caring, patient, and nothing was ever too much for them. Sadly, my mum passed away in March and was very ill in the last few weeks.
The staff were amazing, they looked after my mum
with professionalism and dignity at all times. They were also a great support to myself, I don't know how I would have coped without them.

Reply from Cameron King, Kincaid House Care Home at Kincaid House

Thank you so much for sharing such kind and moving words during what must still be a very difficult time. We're truly sorry for your loss, and our thoughts remain with you and your family. It means a great deal to know that your mum felt safe and supported at Kincaid House, and that our team were able to provide care with the kindness, patience and dignity she deserved-especially in her final weeks. It's also incredibly humbling to hear that we could offer you comfort and support during such a personal time. Thank you again for placing your trust in us. It was a privilege to care for your mum, and your words will mean so much to our team.

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Review from Isabel G (Wife of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say just how awesome the management & staff of Kincaid Home are. You are always made welcome and offered a cup of tea or coffee.
I can't sing the praises of the staff high enough. Nothing is ever a bother to any of them.
My husband, with his complex needs, has been so well cared
for. He has been encouraged to maintain his hobbies & intrest. Staff have also taken him out for lunch, which he loves.
Any small issues are sorted, and any changes that help his needs & Welfare are put into place.
The atmosphere is always happy & joyful. There are always friendly faces.
There's always something going on in the activities to choose from.
The environment is always clean & cared for.
I'd Like to say thank you to you all. From the management to every member of the Kincaid team.

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you so much for your wonderful feedback. We're absolutely delighted to hear how well your husband is being cared for and that he's able to continue enjoying his hobbies and outings with us. It means a great deal to know that the team has created a welcoming, joyful environment that supports his needs while making you feel like part of the Kincaid community, too. Your kind words will be shared with the whole team - thank you again.

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Review from David F (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

No real problems with kincaid other than numerous brand new clothing items going missing despite being labelled.
I object to being charged for labelling I feel this should be free.
Have been phoned evening before regarding father's medical appointments to see if I could accompany, far to short notice.
Father's
personal hygiene could improve plus clothing cleanliness although I know my father can be difficult.

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Review from Andrew M (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff in great surroundings plenty of activities always something going on I know my mum is exceptionally well looked after! Always staff going round with fresh cakes tea etc and meals all through the day! Wouldn't have my mum anywhere else.

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you for your lovely review. It's fantastic to hear that your mum is so well cared for and that you feel confident in her being at Kincaid House. We take great pride in creating a warm and engaging environment, with plenty of activities and personal touches to make every day enjoyable. It's wonderful to know that the home baking, fresh tea, and quality meals are appreciated too! Your kind words mean a lot to our team, and we're delighted that you wouldn't want your mum anywhere else. If there's ever anything more we can do, please let us know.

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Review from William F (Brother of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended my brother regularly at KINCAID HOUSE. I see how happy and contented he is. Every thing I have said is accurate. Every one at Kincaid are so friendly and attentive. I feel he is in a better place now. Thank you and everyone involved at KINCAID HOUSE.

Reply from Cameron, Kincaid House Care Home at Kincaid House

Thank you for sharing your kind words about Kincaid House. It's truly heartwarming to hear how happy and content your brother is, and knowing that you feel he is in the right place means so much to us. Our team is dedicated to providing a warm, welcoming, and supportive environment for all our residents, and we're so pleased that this has been your experience. Your gratitude will be passed on to everyone involved in his care. If there's ever anything we can do to support you or your brother further, please don't hesitate to reach out.

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Review from Mary M (Daughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Kincaid House for approx a year, when I visited she was always clean and tidy. The staff were very attentive and my mother was happy and content, her room was nice and she had a lovely view. The staff were kind and compassionate and made visitors welcome.

Reply from Cameron, Kincaid House Representative at Kincaid House

Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear that your mother felt happy and content during her time at Kincaid House. Ensuring our residents feel comfortable and well-cared for is always our top priority, and it means so much to know that our team's attentiveness and compassion made a positive impact on both your mother and your visits. We're also glad you found her room and its lovely view to be a comforting part of her stay. Creating a welcoming environment for residents and their families is at the heart of what we do, and we truly appreciate your recognition of our team's efforts. Thank you again for your kind review. Your feedback inspires us to continue providing the highest standard of care. Take Care.

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Review from Jim C (Son of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good update on the situation. Catered all aspects of care. Anything we needed to know, we were informed about. Feel that this is a good place for my mother, meeting her needs.

Reply from Cameron, Meallmore Head Office at Kincaid House

Hello Jim. Thank you for your kind review of Kincaid House. We're glad to hear that you feel well-informed and that all aspects of your mother's care are being met. Your feedback means a lot to us as we strive to provide the best possible environment for our residents. Please don't hesitate to reach out if you have any further questions or need assistance.

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Review from M B (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has only been in Kincaid House since September 2023 and has settled in very well, the staff and activities have been excellent for her. She has even made a couple of nice friendships with some of the other residents. Since my mum moving in, up to now, as a family, we have had no major problems
and hope this will continue to be the case.

Reply from Cameron, Care Home Representative at Kincaid House

Thank you for sharing your positive experience with Kincaid House. We are delighted to hear that your mum has settled in well and is enjoying the excellent care and activities provided. It's wonderful to know she has formed new friendships with other residents. We are committed to maintaining the highest standard of care and support that your family has experienced. Should you have any concerns, please do not hesitate to reach out.

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Review from Margaret M (Sister of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our brother has received excellent care from all of the staff, they treat him with care and dignity, even on his grumpier days with great humour. The staff are highly approachable and helpful with any concerns we may have. Everyone from the chef, hairdresser, cleaning staff, admin nurses and managers,
with a special call to the daily carers who go that extra mile, are just wonderful.

Reply from Cameron, Care Home Representative at Kincaid House

Thank you so much for taking the time to share your kind words about the care your brother receives at Kincaid House. It warms our hearts to hear that our staff have been providing excellent care and treating him with the respect and dignity he deserves. We strive to create a compassionate and supportive environment where everyone feels valued and heard. Our team takes great pride in being approachable and helpful, ensuring that all concerns are addressed promptly. It's wonderful to know that you have found our team to be highly responsive and supportive during your time at Kincaid House. From the chefs, who prepare delicious meals, to the hairdressers, who ensure your brother feels his best, to the cleaning team, who maintain a comfortable and clean environment, to our diligent admin nurses and managers - every member of our team plays a vital role in providing exceptional care.

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Review from I D (Wife of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since a new manager and two new assistant managers, the standard has gotten better.
Two assistant managers are very proactive and easy to communicate with.
There is a high turnover of care staff, which is not so good.
All departments run well and efficiently.

Reply from Kincaid House, Manager at Kincaid House

Thank you for taking the time to leave Kincaid a review. Very much appreciated. The team at Kincaid.

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Review from N H (Sister of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I attended a six monthly review which was attended by myself, assistant manager and nurse. Both staff members work on same unit as my relative and know him and his routines well. Prior to review I was provided with hard copy of previous review which meant I could focus on the structure of review, it
also highlighted decisions made at previous review. The review covered all aspects of my relatives care, giving me a clear picture of what his daily routines may consist off. I was informed how staff manage his needs and what decisions are taken daily to ensure his day/night focuses on his needs taking account of his moods etc. Food, medication, personal care, laundry, were discussed. I was given an opportunity to ask questions and anything that I had concerns about were noted. On the whole the review provided me with a good picture of my relatives daily routine. My only negative is I felt the review was slightly rushed, however I acknowledge that staff members are extremely busy.

Reply from Kincaid House, Manager at Kincaid House

Thank you for taking the time to leave us a review, Much appreciated, we will take your comments on board, Thanks Again Team Kincaid

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Review from J K (Daughter of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst there may have been a deterioration in service due to COVID and its lasting restrictions, I now feel Kincaid House is back on its feet and almost there, thanks to great carers, the activity staff and the new manager. The new manager is very approachable and hands-on, particularly now with the
redecoration of premises and new furniture arriving. My mum is well looked after and happy in Kincaid. Also, great admin staff, and thanks also to the hairdresser who keeps the residents looking smart.

Reply from Kincaid House, Manager at Kincaid House

Thank you for taking the time to leave Kincaid a review, very much appreciated.

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Review from Tom N (Son of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff and management at Kincaid House highly enough. Fortunately, I live close to the home and am able to visit Mum on a very regular basis, at all times it is clear to see the staff attending to their tasks in a very professional manner, constantly engaging with and attending to
the needs of residents and fully appreciate what they do for all concerned.

Reply from Kincaid House, Manager at Kincaid House

Thank you for taking the time to leave us a review, very much appreciated. Thanks.

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Review from Myra M (Sister-in-law of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law's care is nothing less than excellent at all times the staff of Kincaid House have been excellent and polite at all times. I've also been kept informed in all aspects of his care and medication. It's great to know he is so looked after and it is certainly a relief to his family.

Reply from Kincaid House, Manager at Kincaid House

Thank you for taking the time to leave Kincaid a review, very much appreciated. The team at Kincaid.

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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for Kincaid House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.674 for Kincaid House is calculated as follows: ( (137 Excellents x 5) + (39 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 187 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.889 Points relating to the number of positive Reviews for Kincaid House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 16 Positive Reviews ÷ 18 = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Jun 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Anne

Anne Gardner

Job Title: Care Home Manager

Anne previously held the position of deputy manager at Kincaid and has almost 15 years of experience in the care sector. In her role, she oversees the management of the home, including ensuring that staff provide the highest quality care for residents.


Anne joined Meallmore in 2020 as deputy manager of Belleaire Care Home in Greenock, before moving to Kincaid later that year. A trained nurse, she has a strong background in private sector care and developed her career from a nurse into a management position in a care home in Paisley.

Frequently Asked Questions about Kincaid House

What types of Care is Kincaid House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kincaid House have?

There are 90 Single Rooms.

What are the Facilities & Services at Kincaid House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kincaid House to the centre of Greenock?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kincaid House to verify any information. View our terms and conditions. Kincaid House has an Enhanced Service - more info.