Kincaid House

Oakfield Terrace, Greenock PA15 2AH
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9.7 55 Reviews
  • Kincaid House, Greenock
Kincaid House is located within one of the finest locations in Inverclyde, with stunning views of the river Clyde and the mountains beyond.

The home was completed in January 2009 and the state-of-the-art residence exceeds all current care standards.

Accommodation comprises single-occupancy rooms, all with full en-suite showering facilities.

Although Kincaid House is a larger home, it is divided into three smaller units. All of these have an informal, warm and welcoming atmosphere. It even has a dedicated unit for people living with dementia.

Care packages are tailored to the individual to meet their own particular needs, and families are involved in decision making.
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Care Provided by Kincaid House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1563
  • Self-Funded Residential Dementia Care: from £1563
  • Self-Funded Nursing Care: from £1563
  • Self-Funded Nursing Dementia Care: from £1561
  • RESPITE Self-Funded Residential Care: from £1563
  • RESPITE Self-Funded Residential Dementia Care: from £1563
  • RESPITE Self-Funded Nursing Care: from £1563
  • RESPITE Self-Funded Nursing Dementia Care: from £1563

Please enquire for the latest pricing.

These prices are only a guideline, please contact Kincaid House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in Charge

  • Anne Gardner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • The home welcome visits from families and friends. The home welcomes visits from pets, such as dogs. All visitors need to sign in for Fire Safety.

Parking

  • Parking at the front of the building.

Kincaid House Reviews (55)

9.7

Kincaid House has a Review Score of 9.7 (9.703) out of 10, based on 17 reviews in the last 2 years.
Over all time Kincaid House has 55 reviews.

Overall Experience
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Reviewer Connection to Kincaid House
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Review from Tom N (Son of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff and management at Kincaid House highly enough. Fortunately, I live close to the home and am able to visit Mum on a very regular basis, at all times it is clear to see the staff attending to their tasks in a very professional manner, constantly engaging with and attending to
the needs of residents and fully appreciate what they do for all concerned.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to leave us a review, very much appreciated. Thanks.
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Review from Myra M (Sister-in-law of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law's care is nothing less than excellent at all times the staff of Kincaid House have been excellent and polite at all times. I've also been kept informed in all aspects of his care and medication. It's great to know he is so looked after and it is certainly a relief to his family.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to leave Kincaid a review, very much appreciated. The team at Kincaid.
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Review from Chris S (Son of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is on 3 levels accessed via lift/stairs with views overlooking the Clyde (on a dry day). There is a secured garden. The layout of each floor is pretty much identical, more offices for the high heid yins on the ground floor. There is a large lounge in the central area, a double dining area on
the east wing and a smaller quiet lounge that overlooks the front on the west wing.
Dad is on Waverley, the rooms are practical, obviously depending on care needs. The home is clean and seems well maintained, they have a wee army of cleaners beavering away daily and a crew of repair people.
The staff I find very friendly and attentive. The workforce seems pretty stable so they know the residents well.
There is an activities team which takes residents out and there are planned activities. At the moment they are raising ducklings which will be housed in the garden. So those who are interested get to interact in various wee days out.
Reply from Kincaid House, Manager at Kincaid House
Thank you so much for taking the time to leave us a review, it is greatly appreciated. Regards, the team at Kincaid.
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Review from R B (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good standard of care and attention given to Mum. Room always clean and tidy. Variety of food and activities, days out etc.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to leave a review for Kincaid, much appreciated. Thanks for your continued support. The manager and the team at Kincaid.
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Review from J W (Daughter of Resident) published on 4 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent very thorough and thoughtful.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to leave a review for Kincaid, much appreciated.
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Review from L M (Daughter-in-law of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise all the staff enough for their care and dedication to ensure my mother-in-law, who has been a resident since during lockdown, is treated with respect and dignity at all times. They show so much concern and love to all their residents. The home itself is always a hub of activity and they
keep their residents involved with all the activities both in the well-looked-after buildings, outbuildings and beautifully kept gardens, mum especially loves the days out for lunch, shows etc. It is a comfort to be confident that she is safe and loved when we are not there. The staff are always welcoming, approachable and knowledgeable I have and will in the future refer Kincaid House to everyone without hesitation.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to leave a review. Thanks for your praise for our staff at Kincaid House, very much appreciated. Regards the team at Kincaid.
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Review from G H (Daughter of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care Mum receives on Waverly Unit in Kincaid.
It was her Birthday this week and the staff were so lovely. The girls on duty came into her room which they had decorated with banners and balloons singing Happy Birthday and presented her with a gorgeous cake. It not only made Mum
smile, but me also.
Nothing is too much trouble for the staff and everyone happy to help with anything you need .
It is very comforting to know your relatives are in good hands and being well looked after.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to leave a review. Very much appreciated. Thank you for your continued support.
Regards the team at Kincaid.
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Review from Irene K (Daughter of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother recently became very unwell and had to go hospital as an emergency. A member of staff from Kincaid House accompanied Mum in the ambulance and stayed with her at the hospital.
The genuine care and concern shown to Mum by this girl was outstanding.
Another member of Kincaid staff was working
at the hospital that week and she also showed the same genuine care and affection. It was very reassuring to us as a family to see this happening when Mum was so ill.
Thankfully Mum became well enough to return to Kincaid House and the warm welcome she received from all of the staff was amazing. All genuinely happy to see her back in her familiar surroundings.
Sincere thanks to all involved in Mum's care.
Reply from Kincaid House, Manager at Kincaid House
Thank you so much for taking the time to leave a review. Thank you so much for the kind words regarding our team.
Thank you for your continued support, the team from Kincaid
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Review from J L (Husband of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the professionalism, dedication and genuine caring of all staff at Kincaid House. This extends from management, staff nurses, carers, domestic staff and laundry. They all like to have a chat with my wife and nothing is too much bother. A programme of interesting activities
are in place and it's heartwarming to see how staff gently help everyone join in. Kincaid House is a safe secure location with impressive gardens that the residents enjoy during the summer months. Regular worthwhile communications from management ensure a constant connection with families.
Reply from Kincaid House, Deputy Manager at Kincaid House
Thank you for taking the time to review us.
Thank you for your kind words of appreciation for the whole team in Kincaid, very much appreciated.
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Review from A B (Husband of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied with reveiw. All concerns I had were answered and explained very well. Any time I approached nurses with concerns about my wife, they were only too happy to explain how they were dealing with it.
Reply from Kincaid House, Manager at Kincaid House
Hi, thank you so much for taking the time to leave your review of the home. It is greatly appreciated. Regards.
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Review from Gwen M (Daughter of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum came to Kincaid House just over 1 year ago and it has taken her a while to settle in but thankfully, with the care and staff on the Waverly Unit, she has settled.
The staff attend to my mum's needs on a daily basis and she is well thought off, however, Mum's mood can wary on a daily basis but
the staff soon perk her up and she loves a good blether and lots of cups of tea.
When I visit each day, I can engage with Mum and enquire about her day, lunch and overall health and love having a coffee with her, even the staff from the laundry, housekeeping and maintenance all chat to Mum if they are there and I can go home knowing that she is being looked after and it reassures the family
The staff are friendly and approachable at all times and would go out of their way to help any residents and their family.
Reply from Kincaid House, Manager at Kincaid House
Dear Gwen, thank you for your kind comments in regards to the home and for the support you give us. Heather and the Team at Kincaid
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Review from Susan G (Daughter of Resident) published on 16 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I simply cannot praise the staff of Kincaid House highly enough. My mother received a very high standard of care and was always treated with respect. Sadly, she passed away in June 2019 but the whole family will be eternally grateful to the staff of Kincaid House for allowing her to live out her final
year in dignity.
I would have absolutely no hesitation in recommending Kincaid House to friends or family.
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Review from Jane T (Daughter of Resident) published on 11 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed in Kincaid House for 4 years until she passed away in March. I cannot thank the staff enough on Bute level for the care and attention they gave to mum right up till the end and the staff member who was with mum, my son and myself at the very peaceful end. Thank you all so much for taking
great care of mum.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to review us. We are pleased your experiences were so positive and we certainly miss having your Mum (and yourselves) visiting the home. You have all been so supportive…read more
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Review from A B (Daughter of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are friendly and approachable. They attend to any concerns promptly and keep me updated with my mum's care and her wellbeing. Rooms are comfortable, clean and warm. Activities are enjoyable and inclusive. Overall we are very happy with how Mum has settled and her care. Thank you.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to provide a review for Kincaid House. We are delighted you and your Mum are enjoying her being at Kincaid. I'm glad she has settled well and we enjoy having her here.
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Review from William H (Son of Resident) published on 31 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident for over three years and during this time we have found that staff at Kincaid House have been very attentive and caring in the service they have provided.
Reply from Manager, Manager at Kincaid House
Thank you for taking the time to review us. We are delighted your Mum enjoys living here and that you find the home to be of a high standard.
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Review from Elaine D (Daughter of Resident) published on 14 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has advanced dementia with some challenging behaviour. She went in for a trial period of care. Immediately staff highlighted issues and put things in place to manage her. At every step I was kept informed and involved. Eventually we all decided she would be better managed in a different environment.
I cannot praise the staff and the manager enough.
This is a beautiful home. Immaculately clean and beautiful meals. A constant stream of cleaners and laundry staff keeping it beautiful. The nurses have robust policies in place and the atmosphere is happy and calm. I highly recommend the care here.
Reply from Kincaid House, Manager at Kincaid House
Thank you for your review. We are pleased we worked well together to help Mum receive the care in a different environment that she is better suited for. Thank you for your involvement in the home and…read more
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Review from M M (Daughter of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father lived in Northern Irland and was in a temporary care home there. Comparing the two care homes, Kincaid House is like 5-star accommodation. Can't fault the staff at both, however, the staff at Kincaid House go that extra mile. I feel there is a more personal approach from all, from management,
office, housekeeping, nurses, carers, cleaners. I know my family are all delighted with the care and worry free.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to review us. We love having your Dad here and he is great fun. We are delighted he has settled well especially coming back to Greenock after living in Ireland for some…read more
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Review from Louise C (Daughter of Resident) published on 31 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has been in this care home for four and half years. I can't fault it in any way. The management team and all the other staff are excellent.
The building and the grounds are perfect and care home is always full of laughter and has the family feel. Couldn't ask for any better. My father
is so happy.
Reply from Kincaid House, Manager at Kincaid House
Thank you for providing a review for the home. We are pleased that there is so much laughter and has a family feel, we do certainly try to make this a central part of what we do. We love having your…read more
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Review from S S (Daughter of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When dad was in last weeks of life we were encouraged to spend as much time as we wanted with him. Staff supported the family as well as dad. Nothing was too much trouble. The only things that could have improved it was if there was 4 instead of 3 staff nurses as when my dad needed diamorphine it could
take a little time as they had to get a staff nurse from another floor to be present as it requires 2 nurses to supervise it. So having floating nurse would be helpful, it would also be good to have the nurses trained in the use of the syringe driver as part of their palliative care training. This would improve patient care.
Reply from Kincaid House, Manager at Kincaid House
Thank you very much for your review; we appreciate you taking the time to provide feedback and are pleased our team were able to support you and your family through such a difficult time. We are…read more
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Review from J G (Daughter of Resident) assisted by family/friend published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience on my visits to my Mum have been very good. She seems happy living at Kincaid House. I think it is a safe and secure place for her. All the staff are very caring towards the residents.
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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Kincaid House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.759 for Kincaid House is calculated as follows: ( (161 Excellents x 5) + (28 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 199 Ratings = 4.759
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.944 Points relating to the number of positive Reviews for Kincaid House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 17 Positive Reviews ÷ 18 = 0.944
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Jun 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Anne

Anne Gardner

Job Title: Care Home Manager

Anne previously held the position of deputy manager at Kincaid and has almost 15 years of experience in the care sector. In her role, she oversees the management of the home, including ensuring that staff provide the highest quality care for residents.


Anne joined Meallmore in 2020 as deputy manager of Belleaire Care Home in Greenock, before moving to Kincaid later that year. A trained nurse, she has a strong background in private sector care and developed her career from a nurse into a management position in a care home in Paisley.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kincaid House to verify any information. View our terms and conditions. Kincaid House has an Enhanced Service - more info.