Kincaid House

Oakfield Terrace, Greenock PA15 2AH
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9.7 55 Reviews
  • Kincaid House, Greenock
Kincaid House is located within one of the finest locations in Inverclyde, with stunning views of the river Clyde and the mountains beyond.

The home was completed in January 2009 and the state-of-the-art residence exceeds all current care standards.

Accommodation comprises single-occupancy rooms, all with full en-suite showering facilities.

Although Kincaid House is a larger home, it is divided into three smaller units. All of these have an informal, warm and welcoming atmosphere. It even has a dedicated unit for people living with dementia.

Care packages are tailored to the individual to meet their own particular needs, and families are involved in decision making.
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Care Provided by Kincaid House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1563
  • Self-Funded Residential Dementia Care: from £1563
  • Self-Funded Nursing Care: from £1563
  • Self-Funded Nursing Dementia Care: from £1561
  • RESPITE Self-Funded Residential Care: from £1563
  • RESPITE Self-Funded Residential Dementia Care: from £1563
  • RESPITE Self-Funded Nursing Care: from £1563
  • RESPITE Self-Funded Nursing Dementia Care: from £1563

Please enquire for the latest pricing.

These prices are only a guideline, please contact Kincaid House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in Charge

  • Anne Gardner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • The home welcome visits from families and friends. The home welcomes visits from pets, such as dogs. All visitors need to sign in for Fire Safety.

Parking

  • Parking at the front of the building.

Kincaid House Reviews (55)

9.7

Kincaid House has a Review Score of 9.7 (9.703) out of 10, based on 17 reviews in the last 2 years.
Over all time Kincaid House has 55 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kincaid House
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Total of 55, showing 41-55
Review from P M (Friend of Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I come to visit my friend she looks content and happy in her surroundings. Her room is very nice and kept tidy. All the staff get on well with her and say she is an excellent resident. I would recommend the care home to my family as it looks to be well run and well organised by the present staff
and management.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to review Kincaid House, we appreciate your feedback and are glad that she is getting on so well.
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Review from M M (Daughter of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food at Kincaid House is excellent offer a varied diet and good food daily.
Reply from Kincaid House, Manager at Kincaid House
Thank you for your review and taking the time to provide your feedback. We are delighted that your overall experience is Excellent and especially your feedback on the food. Our activities have…read more
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Review from Jan M (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home and staff who genuinely care about their residents. Had a great time today at the vintage tea party for residents and family followed by the amazing silent disco which residents staff and family all enjoyed smiling faces all around. So well organised by all the staff involved and a real
boost for residents. Well done everyone involved in both events.
Reply from Kincaid House, Manager at Kincaid House
Thanks for the review. The Open day was a big success and glad you enjoyed it.
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Review from Lesley K (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management cannot do enough for my dad. He is treated lovingly and with respect and dignity at all times. Family are kept up to date when he is ill. Phone calls and face to face updates are given. I would urge any family who are looking at care homes for their family to look no further
than Kincaid House where the care is first class.
Reply from Kincaid House, Manager at Kincaid House
Thank you for taking the time to review us. We appreciate your kind words and I will share your feedback with the team.
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Review from Alison N (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kincaid House provided my mother with wonderful care. Staff went out of their way to get to know her likes and dislikes and interact with her accordingly. The home is welcoming and does not feel like a care facility. From management to the housekeeping staff, everyone was kind and friendly and I always
felt comfortable visiting. Despite my relatives demanding condition, she was always treated with respect and care. Cannot recommend Kincaid House enough.
Reply from Barbara Lawson, Home Manager at Kincaid House
Thank you for the excellent review and appreciate your comments.
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Review from M G (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a longtime resident of Kincaid House and the care she receives is outstanding. The nursing/care staff are professional and dedicated. She is treated lovingly by the staff and all her needs are met.
The nursing staff keep me well informed of my mother's condition and I feel comfortable
and have peace of mind she is being cared for in a very safe environment.
The manager always strives to have the best practices in place to ensure the home is being run to exacting standards. My mother will have been a resident for 9 years in March 2018.
Reply from Barbara Lawson, Home Manager at Kincaid House
We enjoy having your Mum here and value your involvement in the home. I am pleased your experiences are so positive and we do work to ensuring standards are linked to best practice. Thank you for…read more
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Review from H R (Wife of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husbands's physical condition has much improved since he came to live here. The staff have all been very welcoming and my husband settled quite quickly. I am made to feel like a member of an extended family when I go in and nothing seems a bother or a problem to the staff.
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Review from Patricia D (Friend of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a retired nurse, I am most impressed with the care and facilities of the home. The staff are always attentive and friendly - our friend seems to have settled in pretty well. It is lovely to know that the spiritual impact from various churches is available which is very important to our friend.
Reply from Barbara Lawson, Home Manager at Kincaid House
Thank you for your review. We have a number of different faith groups visiting the Home and are delighted that these are having benefit to those keen to explore their faiths.
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Review from B M (Niece of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Kincaid fully involve family and service users within the review. They are respectful and open to family/service users' ideas and views and put them into practice as far as they are able to.


Staff within all parts of the care home are very friendly and relate well to my aunt and also to

their family. All people and dogs are made welcome.
Reply from Barbara Lawson, Home Manager at Kincaid House
Thank you for taking the time to review us, much appreciated. We are glad you are all made welcome, this is important to us and that you are fully involved in all aspects of her care.
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Review from Susan C (Daughter of Resident) published on 16 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in the care of Kincaid House for two years.


The dementia nursing expertise in Waverley is impressive and the overall environment promotes empathy, trust and excellent care. The care and support that dad receives there is very much person-centred, dad is treated with respect and

dignity, his needs are very well understood.


As a family, we have really appreciated the progressive and inclusive attitude to care at Kincaid House. The staff help us to feel part of dad’s support team and their communication is excellent; from the regular relatives’ meetings to the day-to-day approachability and friendliness of all the staff, we are always made to feel welcome.


Thanks to all the team at Kincaid House.

Reply from Barbara Lawson, Home Manager at Kincaid House
Thank you for sharing your experiences and am glad you feel so welcome in the home. This is important to us.
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Review from M G M (Daughter of Resident) published on 6 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the standards, care and attention which my mother has been receiving in Kincaid House for over a year now.


The building is relaxed, modern, bright and well maintained. The staff are pleasant, caring and attentive. Management is always on hand to answer questions or for

me to impart information concerning my mother.


They have been proactive on occasion - actually noticing when intervention has been necessary and for that, I am extremely grateful. Regular reviews with our family always take place. I am absolutely satisfied that my mum's well-being and security is in excellent hands.


A huge thanks to all at Kincaid House, Greenock.

Reply from Barbara Lawson, Home Manager at Kincaid House
Thank you for this review. It is great to hear your views and that you are so happy with the care being provided.
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Review from Allison H (Daughter of Resident) published on 6 October 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is currently a resident in Waverly Unit. As a family, we are very happy with the care and attention she receives. The atmosphere is warm and welcoming and it is heartening to see regular activities going on with residents regardless of their ability to engage. The unit affords space for residents
to wander as they please (important for my mum who is very confused but likes to walk) and flexibility as to where they take their meals. We feel reassured that she is cared for and is safe. The staff keep us up to date with any problems and overall do a sterling job. Thank You!
Reply from Barbara Lawson, Home Manager at Kincaid House
We are delighted with your review and thank you for taking the time to submit it. We will pass on your comments to our staff and we do agree that they do "a sterling job"!
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Review from Colin M (Son of Resident) published on 5 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Kincaid House since September 2015. I can honestly say that my mother loves the staff and her ‘wee room’ as she calls it. She is extremely comfortable and receives first class care. All of this care gives my family a great piece of mind to see mum as happy. The interaction
with the staff and mum is fun to watch and listen to. They go out their way to keep mum and all residents as busy and as active as possible. Given that mum is fast approaching 97!


Kincaid House nursing home receives top marks from myself, my family, but most importantly, my mother.

Reply from Barbara Lawson, Home Manager at Kincaid House
We appreciate you taking the time to provide this review. Your Mum amazes me and continues to bring good fun and humour to our day!
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Review from Isobel A (Daughter of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late mother has been a resident in Kincaid House since October 2012. She died in their loving care on 19th September this year on her 90th birthday.


The care she received over these years was excellent in every way. She was unsettled at first but quickly became comfortable and contented. She suffered

from dementia and paranoia and the staff were always kind to her. Her room was always clean, warm and comfortable. An excellent care home!
Reply from Barbara Lawson, Home Manager at Kincaid House
Thank you for your review, especially at this sad and difficult time. It was a pleasure to have your Mum at Kincaid House for all these years. She was great fun, loved company and had many a laugh…read more
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Review from Dorothy M (Daughter of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot rate the care provided to my mum highly enough. The staff were so sensitive, caring and responsive, whilst ensuring dignity was preserved at all times. But more than that, they cared about every member of the family, always taking time to make sure that everyone was alright. We may only have
been here a short time, but they made the experience of reaching the end of the road as supported and easy at it is possible. I cannot thank them enough for caring the way they do.
Reply from Barbara Lawson, Home Manager at Kincaid House
It was a pleasure to be able to provide care for your mum over this time and we are reassured that your experiences were so positive. Providing care at this time is vitally important to us and we…read more
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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Kincaid House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.759 for Kincaid House is calculated as follows: ( (161 Excellents x 5) + (28 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 199 Ratings = 4.759
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.944 Points relating to the number of positive Reviews for Kincaid House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 17 Positive Reviews ÷ 18 = 0.944
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Jun 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Anne

Anne Gardner

Job Title: Care Home Manager

Anne previously held the position of deputy manager at Kincaid and has almost 15 years of experience in the care sector. In her role, she oversees the management of the home, including ensuring that staff provide the highest quality care for residents.


Anne joined Meallmore in 2020 as deputy manager of Belleaire Care Home in Greenock, before moving to Kincaid later that year. A trained nurse, she has a strong background in private sector care and developed her career from a nurse into a management position in a care home in Paisley.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kincaid House to verify any information. View our terms and conditions. Kincaid House has an Enhanced Service - more info.