Glennie House Care Home

On entering the home, I was struck by the pleasant, inviting ambience and freshness. The communal areas and the resident's rooms are clean and maintained to a high standard. The staff are friendly and helpful and of smart appearance.

Staff are very friendly, attentive and genuinely caring, taking time with each resident. They listen to my concerns and are very helpful. The staff keep the home spotlessly clean. Activities arranged for residents are stimulating e.g bingo and dominoes and especially outsiders who call (musicians and singers) encouraging participation by residents and staff and also encouraging participation by residents in activities.

Glennie House Care Home is the best care home I've experienced. Staff are excellent and attentive and, without exception, everyone seems to genuinely care which is extremely comforting to family members. I can't think of anywhere I'd rather my mum spend her time than Glennie House. The home manager is first class.

Food and drink - dad says food is reasonable as he has no teeth, a selective menu. Would like some fish in sauce (fillets of fish). He has a meeting with the kitchen and management. Activities are good when available and more are on now, outside entertainers are good.

The staff are very efficient and hands-on with the residents. Taking time with each individual resident and showing that they care about their feelings/well-being. We visited on Pancake Day for the residents and staff. It was very well organised and the staff couldn’t have been more helpful. Well done everyone involved.

After spending twelve weeks in hospital and moving into the care home and not going back to her own house, my mother settled in well due to the friendly and helpful staff who made her feel very welcome.

My father has received exemplary care in Glennie House over the last 2 years. He is as happy as he could be and this is undoubtedly due to the superb, caring attitude of the staff. Recent visits have been so well organised and the staff go out of their way to facilitate visiting. I was really fortunate to take my dad out to the local pub on my last visit! I and the rest of the family are extremely happy with the care my father is given in Glennie House.

I'm always delighted with the care and attention my dad receives. The staff team have stayed very much the same in 2 years so dad knows them and has a good rapport. They always show time and patience. They have adhered strictly to Covid regulations as far as I can see and yet encourage visits with the guidelines as much as possible.

When my mother was admitted to Glennie House Care Home. She was very frail having two replacement hips and other medical issues. With the dedication and knowledge of all the staff she is getting on as well as we can expect. She is very content and happy (a few small issues) but if mother had not gone to Glennie Court Care Home things would have been a lot different. Thank you to all dedicated staff.

I cannot say a lot as my husband was admitted in April 2021 and due to covid, I have only visited inside on a few occasions. Saying that the staff have been nice very helpful and very obliging, I have not been seen sitting areas or dining areas so can't comment on these. My husband is content and seems happy. He has put on some needed weight so must like the food. I am happy with the care he is getting.

I have never found fault in any way, except for meals which I have not sampled but reported to be inedible at times. The care from carers and nursing staff are excellent. In this time of coronavirus, I have no complaints as each and everyone keeps the room clean after each visit. Thank you for keeping my mum safe.

I find my husband is looked after extremely well by very caring staff and they are always on hand to answer questions. Very pleasant and so helpful. I have no worries as to my husband being looked after 24/7.

I am very happy with the care my mum receives at Glennie House. I find the staff extremely caring and helpful. They are always on the ball if she needs the doctor. I would like to say I am pleased and feel I don't need to worry knowing she is getting very good care. Thank you Glennie House.

I would definitely recommend this care home, staff and carers 100%.

My mother has an excellent relationship with all the staff, which makes her stay at Glennie more bearable in her old age. I couldn't think of a better place for her to be in her later years. Although the food is normally adequate, sometimes it is not up to standard. If the food could be improved it would make a huge difference.

In the short time my husband has been in care, I have been impressed with the empathy and professionalism of care shown to both of us.

The care home and the care of my mother aged 101 receives is brilliant and the staff always go that extra mile for them. The only two things I find fault with is the lack of fresh vegetables in the menu and more activities is needed during the day rather than watching TV.

The review was attended by a senior carer and care practitioner. They both put me at ease and told me that this was my opportunity to raise any issues. We had a chat, and I raised some issues. Since arriving at the home, the nurses and carers have been wonderful looking after and entertaining Mum. They also keep us informed of her well being.

Warm welcome and friendly staff. Very helpful and very caring.

The place is so clean and tidy.